The one minute manager (1)

transcript

The One Minute ManagerBy:

Kenneth Blanchard, Ph.D

Spencer Johnson, M.D.Presented by:

Sruthi reddy,

BharathApril 7, 2023 1

AgendaOverview of the bookSecret -1:One Minute Goal SettingSecret-2: One Minute PraisingSecret-3: One Minute ReprimandConclusion

April 7, 2023 2isttm

Overview of the book

This book describes an effective way to manage people in a little amount of time. This book discusses a method of three steps that anyone can use to communicate and manage people successfully. This method can help people stay motivated to work harder. It guides you to become your own manager and make decisions for yourself.

“People Who Feel Good About

Themselves – Produce Good

Results”April 7, 2023 4isttm

One Minute Goal Setting:

80/20 Rule: 80% of your really important results will come from 20% of your goals

Agree on the goals

Describe what good behavior looks like

Read and re-read each goal,Write goals in 250 words or less

Look at performance, see how it matches the goals and give

feedback

“Everyone Is A Potential Winner,

Some People are Disguised as Losers,

Don’t Let Their Appearances Fool You”

Why One Minute Goal Setting Works…..

As a manager, you have 2 options to choose from: You can hire a winner-though they are hard to find

and cost money If you can’t hire a winner, hire one who has the

potential to become a winner-and train them systematically to become a winner or….

One Minute Praising:

Catch them doing right and praise them

Be Immediate, Don’t save it till later

Describe what they did right

Encourage them to do more of the same

Why One Minute Praising Works…..

• It is “effective”

• Praising is done “every time” something right is done

• Always try to create a situation in which you can give a one minute praising

• Praising= more turnover

“Help People Reach Their Full Potential – Catch

Them Doing Something Right”

One Minute Reprimand:

Tough on performance not tough on the person

In first half minute of reprimand ,

Tell people beforehand that you are going to let them know how they are doing in no uncertain terms.

Tell people what they did wrong and be specific.

Tell them how you feel about what they did wrong

“Goals Begin Behaviors –

Consequences Maintain

Behavior”April 7, 2023 22isttm

The second half of the reprimand:

shake hands, or touch them in a way that lets them know you are honestly on their side.

Encourage them and remind them how much you still value them

as a person

Let them know it is over

“We Are Not Just Our Behavior – We Are The Person Managing Our

Behavior”

Why One Minute Reprimands Work…..

• Feedback on a reprimand is immediate-it helps enhance future behaviors

• The behavior is the only thing that is reprimanded-not the value of the person themselves

Closing comment

“The Best Minute I Spend Is The One I Invest In

People”

April 7, 2023 isttm 29

It only takes a minute

Tell me …….

Any queries

April 7, 2023 isttm 30

The one minute manager (1)

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