Post on 28-Jan-2015
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transcript
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The Power of NetworksNoah Flower
April 20th, 2010
Available online: workingwikily.net/sfbaeap.pptx
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Monitor Institute: who we are
part consulting firm, drawing on the talents of our own dedicated team and the resources of the global professional services firm, Monitor Group.
part think tank, analyzing and anticipating important shifts in the rapidly changing context that leaders must navigate.
part incubator of new approaches. We work with clients and partners to test and prove new models for social impact.
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Working Wikily: our blog and whitepapers
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Tonight’s agenda
Conversation with Tamara Alvarado, Anasa Troutman, and Roger Kim
The potential for “working wikily”
Mapping your networks
What makes a network healthy
How to lead in a network
Closing discussion with SFBAEAP
What personal networks do you find most valuable, and how do they connect you to the arts versus other sectors?
How have you pursued your organization's goals through building relationships with organizations, the public, or other stakeholders?
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Tonight’s agenda
Conversation with Tamara Alvarado, Anasa Troutman, and Roger Kim
The potential for “working wikily”
Mapping your networks
What makes a network healthy
How to lead in a network
Closing discussion with SFBAEAP
What are “networks”?
Any meaningful set of relationships among people.
Just what you’d think:
So what’s new?
You can do more as a group.
You can do more as a person.
And groups can be different.
What can different look like?
CentralizedFirmly controlled
PlannedProprietary
TransactionalDownward communication
DecentralizedLoosely controlled
EmergentOpen, shared
RelationalTwo-way conversation
Working hierarchically Working wikily
It’s a spectrum…
Why is this important for nonprofits?
“82% of nonprofits operate on less than
$1M in budget.”
– Center for Nonprofits ‘07
There are more nonprofits every day.
Few operate on a large scale.
There are fewer dollars to go around.
Networks are one answer for increasing scale, efficiency, coordination, and impact.
Isolation?
Unmet needs?
Lack of power?
Duplication and fragmentation?
Lack of shared knowledge?
Untapped talent and wisdom?
Suboptimal impact and growth?
Build community
Engage people
Advocate for policy change
Coordinate resources and services
Develop and share knowledge
Innovate
Get to scale
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Tonight’s agenda
Conversation with Tamara Alvarado, Anasa Troutman, and Roger Kim
The potential for “working wikily”
Mapping your networks
What makes a network healthy
How to lead in a network
Closing discussion with SFBAEAP
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MAPPING YOUR NETWORKSA few definitions from the handout
Core
Link Node
Cluster Periphery
Hub
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MAPPING YOUR NETWORKSExample: The Green and Healthy Building Network
In 2005:
Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
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MAPPING YOUR NETWORKSExample: The Green and Healthy Building Network
In 2007:
Source: Barr Foundation “Green and Healthy Building Network Case Study” by Beth Tener, Al Neirenberg, Bruce Hoppe
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MAPPING YOUR NETWORKSWhat network mapping can do
Show participants how they’re connected Show where resources are located and how they flow Assess how the connections could be improved Document change in the connections over time Spark strategic conversation among participants
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MAPPING YOUR NETWORKSThe industrial-strength version
Frame the Problem
CollectData
AnalyzeData
Validate &DiscussResults
IdentifyNextSteps
Follow-up
• Goal
• Problem/ Opportunity
• Hypotheses
• Who/Boundaries
• Relationships/Flows
• Demographics
• Surveys
• Interviews
• Focus groups
• Data mining
• Specialized network mapping software helps to understand data:
• Visually (Maps)
• Quantitatively (Metrics)
• Preliminary review
• One-on-one interviews
• Interactive feedback session
• Formal presentation
• Planning
• Training
• Organizational Changes
• Specific interventions
Framework developed by Roberto Cremonini at the Barr Foundation
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Tonight’s agenda
Conversation with Tamara Alvarado, Anasa Troutman, and Roger Kim
The potential for “working wikily”
Mapping your networks
What makes a network healthy
How to lead in a network
Closing discussion with SFBAEAP
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Value
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
Helpful Sources: M. Kearns and K. Showalter; J. Holley and V. Krebs; P. Plastrik and M. Taylor; J. W. Skillern; C. Shirky
WHAT MAKES A NETWORK HEALTHYEight general factors
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Clearly articulated give and get for participants
Delivers value/ outcomes to participants
Value
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
WHAT MAKES A NETWORK HEALTHYFactor 1: Value
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WHAT MAKES A NETWORK HEALTHYFactor 2: Participation
Trust: strong relationships
Diversity: bridging and valuing differences
High level of voluntary engagement
Value
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
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WHAT MAKES A NETWORK HEALTHYFactor 3: Form
Balance of top-down and bottom-up logic
Space for self-organized actionValue
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
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WHAT MAKES A NETWORK HEALTHYFactor 4: Leadership
Embraces openness, transparency, decentralization
Shared responsibility and authorityValue
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
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WHAT MAKES A NETWORK HEALTHYFactor 5: Governance
Representative of the network’s diversity
TransparentValue
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
Administrators 1,648 as of
4/29/09
Bureaucrats
29 active as of 12/22/08
Stewards
37 as of 3/3/09
Arbitration Committee
16 as of 3/21/09
Registered Users
9,540,944 as of 4/29/09
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WHAT MAKES A NETWORK HEALTHYFactor 6: Connection
Strategic use of social mediaValue
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
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WHAT MAKES A NETWORK HEALTHYFactor 7: Capacity
Ample shared space, online and in-person
Ability surface & tap network talent
Model for sustainability
Value
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
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WHAT MAKES A NETWORK HEALTHYFactor 8: Learning & Adaptation
Mechanisms for learning-capture / storytelling
Ability to gather and act on feedback
Value
Participation
Form
Leadership
Connection
Capacity
Learning & Adaptation
Governance
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WHAT MAKES A NETWORK HEALTHYHow healthy is your network?
Use our diagnostic to do your own evaluation:http://www.workingwikily.net/network_diagnostic.pdf
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Tonight’s agenda
Conversation with Tamara Alvarado, Anasa Troutman, and Roger Kim
The potential for “working wikily”
Mapping your networks
What makes a network healthy
How to lead in a network
Closing discussion with SFBAEAP
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HOW TO LEAD IN A NETWORKDifferent mindset, strategy, and actions
Organizational Leadership Network Leadership
Mindset
Strategy
Actions
Competition
Grow the organization
Compete for resources
Protect knowledge
Competitive advantage
Hoard talent
Collaboration
Grow the network
Share resources
Open source IP
Develop competitors
Cultivate leadership
Source: Heather McLeod Grant and Leslie R. Crutchfield, Forces for Good (2007).
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HOW TO LEAD IN A NETWORKDifferent attitudes & attributes
Organizational Leadership Network Leadership
Attitudes & attributes
Authority-consciousIndividualistic
ControllingDirective
TransactionalTop-down
Action-oriented
Alignment-consciousCollectiveFacilitative
PatientRelationalBottom-up
Process-oriented
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HOW TO LEAD IN A NETWORKThe work of a network leader
• Convene diverse people and groups• Engage network participants• Generate collective action• Broker connections and bridge difference• Build social capital – emphasize trust• Nurture self-organization• Genuinely participate• Leverage technology• Create, and protect network ‘space’
Source: Adapted from Net Work by Patti Anklam (2007) and “Vertigo and the Intentional Inhabitant: Leadership in a Connected World” by Bill Traynor (2009)
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HOW TO LEAD IN A NETWORKParticular roles to play
Organizer
Funder
Facilitator / Coordinator
Weaver
Technology Steward
Establishes value proposition(s)
Establishes first links to participants
Provides initial resources for organizing the network
Works to increase connections among participants
May focus on growing the network by connecting to new participants
Can be multiple people with formal and informal roles
Facilitates the network use of online technology to learn, coordinate, connect or share information together
Helps participants to undertake collective action
Ensures flow of information and other resources
Sources: Peter Plastrik and Madeleine Taylor, Net Gains (2006); Beth Kanter; Stephanie Lowell , Building the Field of Dreams (2007); White, Wenger, and Smith, Digital Habitats (2009)
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HOW TO LEAD IN A NETWORKCommon challenges
Unlearning the organizational
mindset
Dealing with information overload
Letting go of control Engaging and inspiring participants
without being controlling
Learning and leveraging new technologies
Making the case & measuring success
Determining network boundaries
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?HOW TO LEAD IN A NETWORKQuestions to ask yourself
What is your network leadership work? What roles do you play?
What are the skills and characteristics that will help you succeed?
Which are your strengths? Which do you need to work on?
What are 3 steps you can take to strengthen your network leadership?
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Tonight’s agenda
Conversation with Tamara Alvarado, Anasa Troutman, and Roger Kim
The potential for “working wikily”
Mapping your networks
What makes a network healthy
How to lead in a network
Closing discussion with SFBAEAP
Thank you.Noah FlowerMonitor Institute
415.932.5345Blog: workingwikily.net
Slides: workingwikily.net/SFBAEAP.pptxTwitter: @workingwikily