Post on 20-Jan-2018
description
transcript
The Strategic Reality Check
An Infopeople Webinar with Joan Frye Williams and George Needham
October 28, 2010
Most libraries already have a strategic plan
Countless meetings
Civilian input
I’VE GOT A GREAT NEW IDEA--LIBRARIES SHOULD HAVE COMPUTERS!
Service responses
Vision statement
LIBRARY
Values statement
• Integrity• Communication• Respect• Excellence
Goals, objectives, and metrics
Changing facilities
Changing library leadership
Changing political leadership
Changing service model
Changing role of the central library
Changing finances
Are you stillon course?
No way you want to start over
A new approach to planning
• Pragmatic• Cost-effective• Timely• Flexible• Motivational• Developmental
Service assessment
Start with the service-related data
What are you telling your community?
• Website• Newsletter• Social media• Press releases• Annual reports• Signage• Instructional materials• Mission, vision, values
What are you telling yourself?
• Staff newsletters and memos
• Intranet• Director’s messages• Internal
communications• Job descriptions• Staff evaluations
Observation
Take a look at service outside
the library
How well does your service
match your promises?
Community check in
Review plans that are already in place
• City or county strategic plans• Business initiatives• Not-for-profit organizational
goals• School district
planning• Infrastructure projects
Review existing survey data
Who else is planningyour community’s future?
How does your
community see itself?
What are your community’s hopes for the future?
How can the library help realize
those hopes?
Guiding principles
This I believe…
What are your decision-making criteria?
Realignment
Compare your strategies to
• Your library’s strengths• Your community’s vision
of itself • Your principles
Check for sustainability
Repeat as needed
Let’s continue the conversationE-mail hello@georgeandjoan.comVisit http://georgeandjoan.com