Post on 11-Sep-2014
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Tlick Hotel-Customer Social Engagement
Customers will be more engaged with the hotel through social media(Facebook,Twitter,Instagram,Foursquare,Linkedin etc) with their like, follow, join etc which leads to brand enhancement.
TLICK SMS Based Coupons
Customer TLICK NFC enabled smartphone on the NFC tag and receives an SMS with
promotions/coupons exclusive for them.
TLICK HOTEL FLEXIBLE ORDERING SYSTEMTlick in a hotel gives flexible ordering to customer at different locations like hotel room, swimming pool premises, park and where the customer engagement can be expected through mobile.
Customer Mobile Order-Restaurant
• Customer orders from the table.
• TLICK in a restaurant management system allows for simplified transactions, data exchange, and connections with a touch. In restaurant TLICK brings service to the table.
Tlick solution serves as a central resource for information about the hotel bookings to the customers at different locations like airports, busy shopping areas etc. where the customer feasibility will be high for the hotel.
TLICK- OUT OF HOME MARKETING
TLICK BROCHURE
TLICK hotel brochures will be more interactive with the customers to get information & bookings by just tapping the mobile on the brochure.
Customers can tap the NFC enabled phone and make payments with IPHONE PASSBOOK, Google mobile Wallet, ISIS mobile Wallet, MASTERCARD PAYPASS and VISA PAYWAVE.
TLICK CONTACT LESS PAYMENTS
CUSTOMER MOBILE EXPERIENCE IN US(GOOGLE-IPSOS)
79%(IN US ARE SMARTPHONE)
70%(USE PHONE IN STORE)
44%(READ REVIEWS 40%(LOOKED 28%(USED A & PRODUCT INFO) FOR PROMOTIONS DISCOUNT
& DISCOUNTS) COUPON ON PHONE)
AGREE
STRONGLY AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
NOT APPLICABLE
2011 20150
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NFC MOBILES(MILLIONS) Done by YANKEE GROUP
NFC MOBILES(MILLIONS) Done by YANKEE GROUP
Thank you