Top 10 concepts Chapter 9 Creating Brand Equity

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Top 10 Learning Concepts

Ch 9: Creating Brand Equity

Soleil GanMarch 2011

http://taeyangxinyi.blogspot.com

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

The Role of BrandsWhat is its value to you?

Identify the Maker

Simplify Product Handling

Organize Accounting

Offer Legal Protection

Signify Quality

Create Barriers to Entry

Serve as Competitive Advantage

Secure Price Premium

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

The Role of BrandsWhat is its value to you?

Identify the Maker

Simplify Product Handling

Organize Accounting

Offer Legal Protection

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

The Role of BrandsWhat is its value to you?

Signify Quality

Create Barriers to Entry

Serve as Competitive Advantage

Secure Price Premium

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Brand KnowledgeHow do they know you?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

KNOWLEDGEThoughts

Feelings

Images

Experiences

Beliefs

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Brand Asset ValuatorsComponents of Brand Equity

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND EQUITY

Differentiation

Energy Relevance

Esteem

Knowledge

CALCI-N

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand DynamicsCustomer-brand relationship

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Presence

Relevance

Performance

Advantage

Bonding

Brand DynamicsCustomer-brand relationship

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Presence

Relevance

Performance

Advantage

Bonding

Loyalty increases as you go

up!

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

Over 600 stores nationwide!

From Philip Kotler’s, Marketing Management, 13th ed.

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

P116.00

P118.00

From Philip Kotler’s, Marketing Management, 13th ed.

Brand DynamicsCustomer-brand relationship

Bonding Advantage Performance Relevance Presence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Outline:Make your brand sell for you

The Role of Brands Brand Knowledge Brand Asset Valuators Brand Dynamics Pyramid Aaker Model

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Aaker ModelStart managing your brand

Brand Identity- what the brand stands for (and)- what the brands promises to customers Core Identity Elements Extended Identity Elements Brand Essence

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Aaker ModelElements of brand identity

Core Identity Elements- Drive brand-building programs

Extended Identity Elements- Add texture and guidance

Brand Essence- Compact and inspiring

communication of the brand

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand EquityCreate the right brand knowledge

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

http://taeyangxinyi.blogspot.com

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand EquityCreate the right brand knowledge

http://taeyangxinyi.blogspot.com

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand EquityCreate the right brand knowledge

http://taeyangxinyi.blogspot.com

BRAND ELEMENT

S

MARKETING

ACTIVITIES

MEANING TRASFERENC

E From Philip Kotler’s, Marketing Management, 13th ed.

=

Drivers of Brand EquityCreate the right brand knowledge

http://taeyangxinyi.blogspot.com

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

http://www.apple.com/

From Philip Kotler’s, Marketing Management, 13th ed.

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand ElementsWhat makes a Brand?

Brand Names URLs Logos Symbols Characters Slogans

http://taeyangxinyi.blogspot.com

“Think Different”

“Get a Mac”

From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Element Choice CriteriaGuidelines in choosing your brand element

Memorable easily recalled and recognized

Meaningful

Likable

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Element Choice CriteriaGuidelines in choosing your brand element

Memorable easily recalled and recognized

Meaningful credible and suggestive of corresponding

category Likable

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Element Choice CriteriaGuidelines in choosing your brand element

Memorable easily recalled and recognized

Meaningful credible and suggestive of corresponding

category Likable

appealing (visually, verbally, etc.)

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Element Choice CriteriaGuidelines in choosing your brand element

Transferable Can introduce several products

(same/different category) Adaptable

Protectible

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Element Choice CriteriaGuidelines in choosing your brand element

Transferable Can introduce several products

(same/different category) Adaptable

Adaptability and updatability Protectible

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Element Choice CriteriaGuidelines in choosing your brand element

Transferable Can introduce several products

(same/different category) Adaptable

Adaptability and updatability Protectible

Legally and competitively (trademark rights, individuality)

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Secondary Sources Link your brand to other infos

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

BRAND

Other Brands

Things

PlacesPeople

Alliances

Ingredients

Company Extensions

Country of Origin

Channels

Events Causes Third-party Endorsements

Employees

Endorsers

Drivers of Brand Equity Brand Elements Brand Element Choice Criteria Secondary Sources of Brand Knowledge Brand Roles on a Brand Portfolio

Outline:Make your brand sell for you

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Brand Roles on a Brand PortfolioWhat brand type is the product?

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

FLANKERS

CASH COWS

LOW-ENDENTRY LEVEL

HIGH-ENDPRESTIGE

Summary:Brand Equity is Important

Brands are important to the product, the company, and the consumers

Make the consumers know your brand, in different ways

Make your brand stand-out Customer loyalty can be obtained

through great customer relationship. So take care of it!

Manage your brand wellhttp://

taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Summary:Brand Equity is Important

Push your products, in more ways than one!

Build your brand Choose your brand element/s well. It

matters! There are other ways to build your brand,

think-out-of-the box! Position your brand well

http://taeyangxinyi.blogspot.com

From Philip Kotler’s, Marketing Management, 13th ed.

Top 10 Learning Concepts

Ch 9: Creating Brand Equity

Soleil GanMarch 2011

http://taeyangxinyi.blogspot.com