Training Need Analysis

Shiraz Ahmed | Faculty | Facilitator | Coach

CBM | Institute of Business Management | Karachi

MBA class | Employee Training and Development

Spring Semester 2014

90% of all training is

a waste of time and

money. (ASTD Report)

What

WHAT

It is identifying the new KSA’s

which people require to meet

their own and organization’s

development needs.

WHY

Knowledge gap

I don’t know WHAT to do

Skill gap

I don’t know HOW to do

Attitude gap

I don’t WANT to do

Where this gap is found?

1. Organization

2. Task / function

3. Personal

1 a. Organizational analysis-WHAT

Identifying business needs

The appropriateness of training, relevant to business

strategy

Resources available for training

1.b How

Business objectives & strategy

Environment scan

Work issues – keep you awake at night

– Identify key priorities

– Where to focus energy and resources

– How will you define success in a year’s time

– New performance goals

Environmental Scan Who is the role model in XYZ industry

What is changing in technology

2 a.Task / Functional Analysis - what

• Identifying the important functions

• Look for key task / activities

• Identifying knowledge, skill and behaviors that

employees need to complete their tasks.

2 b. How

Job

Functions

Tasks / activities

Skills

HR

Recruitment / Training

Analyzing, planning, designing

Interviewing, negotiation, communication

2 c. How

Ask questions, search, analyze: Changing roles and responsibilities

Perform job analysis (JD and JS)

New job, new tasks, new skills

Other options: environment, structure, rewards or technology

3a. Personal Analysis - what

Who needs, how much training in what areas.

Training due to new goals

Training due to performance deficiencies

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3b. How

Skill audit

Interviews

Appraisals

Self Assessment

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