Post on 21-Jan-2018
transcript
Transforming your learning
strategy with a mobile LMS
Garfield Bolt
Inside Sales Representative
Scott Tompkins
Mobile Development Manager
Agenda
• Introduction
• Mobile Technology Challenges
• Content Challenges and Solutions
• Case Study: Finnair Flight Academy
Great Potential!
Global consumers
have smartphones
Global consumers
have tablets
0 10
78%
54%
20 30 40 50 60 70 80 90 100
…but progress is slow
No Mobile
Interaction with
learning
0 10
75%
20 30 40 50 60 70 80 90 100
50%
25%
Limited access to
learning material
via mobile web
browsers only
No formal mobile
learning strategy,
but working on one
Main Barriers
Organizations:
Security 51%
37%
31%
Organizations:
Content Creation
Organizations:
Bandwidth /
Connectivity
0 10 20 30 40 50 60 70 80 90 100
Learning Content 2017What level of mobile accessibility does your organization’s content have?
Not accessible via mobile
Available via mobile app/apps
Built with responsive/adaptive design
to work on any mobile device
Both responsive and available
via apps
Mobile Technology Challenges
Platform (LMS/LCMS/LRS)
SCORM AICC xAPI
Desktop
Web BrowserOnline/Offline
Native App
Laptop Tablet Phone
Windows OSX iOS Android
Learning Content
Se
cu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Challenges
Platform (LMS/LCMS/LRS)
SCORM AICC xAPI
Desktop
Web BrowserOnline/Offline
Native App
Laptop Tablet Phone
Windows OSX iOS Android
Learning Content
Se
cu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
LMS Support
Mobile Technology Solutions
NetDimensions Talent Suite (Web UI)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Suite (Web UI)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Slate (Native App)S
ecu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Mobile Technology Solutions
NetDimensions Talent Suite
• ISO 27001 Certification
• Client Data Compartmentalization
• Transactional Security
• Encrypted Data Backups
• Regular Penetration Testing
Se
cu
rity
Co
nfig
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bili
ty
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erie
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Mobile Technology Solutions
NetDimensions Talent Slate
• AES-256 Encryption of downloaded Courses, Assessments,
Reference Resources and Certifications
• Configurable Offline Accessibility Time Frame
• Configurable Idle Timeout
• However, implement a Mobile Device Management
(MDM) Policy for maximum security.
• NetDimensions provides its customers free-of-charge access
to Enterprise Distribution binaries for all supported platforms
for distribution over their MDM solution.
Se
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rity
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Mobile Technology Solutions
Security Best Practices
Use SSL for all company web content
Se
cu
rity
Co
nfig
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bili
ty
En
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xp
erie
nce
Mobile Technology Solutions
Security Best Practices
Implement a Mobile Device Management (MDM) solution to:
• Ensure devices are PIN/password protected
• Remotely wipe lost/stolen devices
• Control custom app distribution
• Ensure devices are up-to-date with latest operating system
Se
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rity
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Mobile Technology Solutions
Security Best Practices
Custom App Recommendations
• Be judicious in what sensitive information (if any) is stored
on the local device, as opposed to only accessible while
online.
• Encrypt local content using AES-128 or better (per HIPAA
guidelines)
Se
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rity
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LMS should:
• Provide a responsive and
skinnable UI for mobile devices
• Support all major course
communication protocols: AICC,
SCORM 1.2/2004, xAPI
• Provide a native mobile
application, supporting all your
target platforms, with offline
capabilities
• Provide SSL Access and
best-in-class, rigorously
penetration-tested security
Features to look for in a
native mobile application:
• Cross Platform Support
• Content Encryption (AES-128+)
• Enterprise Distribution options
via MDM
• Configurability
• Skinning/Branding
• Custom Content
• Offline Features
There is no mobile interaction with
mobile learning at this time
There is limited access to learning material
via mobile web browsers only
We have a limited amount of mobile-
ready material available via apps,
web pages and/or portals
Most or all of our learning material is
mobile-ready via apps, web pages
and/or apps
Learners can access a majority of our
material via mobile web browsers only
24.7%
35.0%
17.5%
9.8%
10.8%
Mobile Learning 2016Current Approach to Mobile Learning (n=194)
2.1%Other
Content Challenges
Platform (LMS/LCMS/LRS)
SCORM AICC xAPI
Desktop
Web BrowserOnline/Offline
Native App
Laptop Tablet Phone
Windows OSX iOS Android
Learning ContentSe
cu
rity
Co
nfig
ura
bili
ty
En
d U
se
r E
xp
erie
nce
Content Support
...while the laptop/tablet convergence might
indicate the need to focus design in that
space, true mobility is still predicated on a
mobile device you can drop into your pocket
or bag, and designing for mobile should
start there, not with the tablet.
- David Wentworth “Right-sizing Mobile Learning” 2014
“
”
New Content
• New content should be designed to a responsive “mobile first”
approach
• Create short “bite-sized” learning opportunities
• Videos (10 minutes or less)
Existing Content
• Create brief assessments, minimal “off device” work
• Use larger fonts (at least 14 point)
• Make buttons and interactions large
• Limit forms and complex fields or interactions
• Ensure audio is not required to consume content
What will and won't work
on a phone screen?
What works well…
• Text & image-heavy content
• Short, bite-sized learning
modules
• Videos
What might not be appropriate…
• Computer Software Simulation
• Content truly dependent on
highly intricate diagrams or
ancillary learning materials to
effectively convey a learning
objective.
“One of the main reasons we chose the
NetDimensions platform was the ability to
deliver training to the various devices the
pilot community uses.
- Mikko Salminen, Managing Director - Finnair Flight Academy
“
”
“NetDimensions Learning allows us to
create a robust solution to deliver and
manage learning regardless of the device in
hand.
- Mikko Salminen, Managing Director - Finnair Flight Academy
“
”