Successful Business @TwitterOctober 2010

So what does Twitter do for businesses?

helps to stay connected to their customers

quickly share information with people interested in your company

gather real-time market intelligence and feedback

build relationships with customers, partners and other people who care about your company

What can you do on Twitter for your business? Proven benefits #1

• Update customers of the company deals and coupon codes:Dell Outlet - 1,568,051 Followers Starbucks - 16,282

Followers

Dell uses Twitter to tweet major discounts Starbucks posts new offers and also participates for Dell computers and products. in threaded discussions of these offers with

their Twitter-followers.

What can you do on Twitter for your business? Proven benefits #2

• Offer an alternative customer support option:

JetBlue- 1,597,102 Followers ComCast - 46,391 Followers

What can you do on Twitter for your business? Proven benefits #3

• Get closer to customers:Southwest Airlines- 1,055,726 Followers Whole Foods Market - 1,821,441

Followers

• Non-official discussions with customers; Recommendations; Events’ promotion; Q&A

What can you do on Twitter for your business? Proven benefits #4

• React to customers’ feedback:Popeyes Chicken – 9,037 Followers

• Popeyes Chicken answers their clients’ feedback in an entertaining tone and also updates their Twitter listeners of the current deals and discounts.

What can you do on Twitter for your business? Proven benefits #5

• To offer an alternative subscription option:ATTNews- 3,164 Followers Forrester Research –

46,855 Followers

ATTNews updates their Twitter-followers Forrester Research posts updates of their site recent of the news published at the site discussions

What can you do on Twitter for your business? Proven benefits #6

• Post company news:Breaking Point -2,026 Followers Samsung - 21,341

Followers

Breaking Point posts updates of the company Samsung has created a Twitter account dedicated to and industry news mobile phones and posts both the company and

product news

So what can you do on Twitter for your business? Proven benefits #7

• Promote the corporate blog: Kodak Chief Blogger - Jennifer Cisney 25,232 Followers

Kodak Chief Blogger both posts the company blog updates and discusses them with the company customers.

What can you do on Twitter for your business? You can do all together

7 Twitter profiles:

• FordCustService ;

• FordDriveOne ;

• FordDriveGreen;

• FordTrucks;

• FordMustang;

• FordRacing;

• FordRacingNWide.

You are still not convinced? Try it now

• Small Tip: To listen in on the conversations happening right now, search Twitter for the name of your company, product or brand.

• Go to search.twitter.com and see the results for your brand. • Are you satisfied?

Thank you.