Post on 08-Feb-2017
transcript
UNIT-II TQM PRINCIPLES [Continuous process improvement]
Mrs.J.Hephzibah Jose QueenAP/ECE
INPUT / OUTPUT PROCESS MODEL
JURAN’S TRIOLOGY
JURAN’S TRIOLOGY
• HE DIVIDES QUALITY MANAGEMENT INTO MANAGERIAL PROCESSES.
• THEY ARE:1.Quality Planning2. Quality control3. Quality Improvement
QUALITY PLANNING
Quality control
Quality Improvement
Juran’s Trilogy Diagram
TYPES OF QUALITY PROBLEMS
Four Quality Improvement Strategy
• Repair• Refinement• Renovation• Reinvention
PDSA CYCLE
PDSA CYCLE(OR DEMING WHEEL)
PHASES OF PDSA CYCLE
CONTINUOUS PROCESS IMPROVEMENT CYCLE USING PDCA
5S HOUSE KEEPING
WHAT IS 5S
• 5S is the name of a workplace organization method that uses a list of five Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke. Transliterated into Roman script, they all start with the letter "S".
Meaning of 5S Elements
OBJECTIVES
• To create a neat and clean work place• To systemize day to day working• To improve work efficiency• To standardize work practices• To improve work discipline• To improve the quality of work and products
SEIRI:SORTING
EXAMPLES
• AT FACTORY FLOOR: Machines to be scrapped, rejected materials, expired goods, broken tools, etc.,
• AT OFFICE: Broken pens, useless papers• AT HOME: Broken toys, old clothes, broken
suitcases. Etc.,
SEPARATE THE WANTED AND UNWANTED
JUNK AND WASTE REPAIRABLE WANTED ITEMS
REPAIRNO USE
DISCARD TO NEXT STEP
SEITON : SYSTEMATIZE