VALUE SUMMARYImprovement Portal

“…. one of the greatest benefits I see in the Value Summary is it guides leadership to ask the right questions.”

Bob Pendleton, MD Chief Medical Quality Officer

LESS IS MOREToyota’s A3 approach to reporting is deceptively simple and incredibly practical. The Value Summary encourages productive dialogue by providing a concise, familiar, and manageable way to view improvement work at scale.

SUSTAINKnow when things work Know when things break

IMPROVEDocument your approach

Understand improvement

Recognize and celebrate progress

ENGAGEEngage your team Share your

progressCommunicate

across the organization

LEARNAsk the right questions

Fix the right problems

Use Lean & ISO principles

+ Value Equation

Lean 6s PDSA

• Project Definition• Baseline Analysis • Investigation• Improvement Design• Improvement

Implement• Monitoring

+ Value Methodology

+ Stakeholder Needs• MOC / PI-CME• Value Engineering (QI Training)• DNV (Accreditation)• ACGME CLER (Residents)• Operations (Annual Goals)

+ Toyota A3 ReportAll improvement efforts are focused on improving Quality & Service while reducing

Cost. Lean one-page reporting model

Value Summary Structure

Value Summary Report

Multi-Purpose Tool

DNV Accreditation

Value Engineering Training

ACGME CLER Residents

Operational Strategic Goals

MOC & PI-CME Credit

Value SummaryReporting

Value Summary Portal

http://pulse.utah.edu/go/ValueSummary

VS Portal Features

1 clickreporti

ng

Online Library

AttachDetails

Built-inHelp

Team Access

Leadership Value Profiles

Leader Dashboards

“…. it’s not enough to continue to get better. We must get better faster. ”

Sean Mulvihill, MD

AVP for Payer Strategy

THE IMPORTANCE OF IMPROVEMENTIn value based healthcare, how we improve is as important as the result itself. We must improve through measurement, teams, process, and systems.

Our approach - THE VALUE SUMMARY.