Post on 11-Jan-2016
description
transcript
UW Madison’s Integrated Student Information System
“ISIS” Up and Flying
Prospective Students Admissions Financial Aid Timetable & Curriculum Registration Records Advising Fee Assessment & Student Accounts Receivable Alumni Records
• Vision• Plan• Organize/Structure• Budget• Train• Communicate• Discipline
•Whose Project is this?•Management Structure•Committee structure•Communication•Buy in
•Exec Support•Attitude•Staffing•Transition events•Training
•Expectations/Outcomes•Business benefits•Change (i.e., culture) management
ExpectationsPerformanceFunctionalityResourcesERP Implementation Cycle
ERP Truth
1 2 3 4 5 6 7 8 9 0 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
Functionality
Resources
Expectations
Performance
Purchase & Maintenance
10%
Outside Consulting
14%
Training3%
Campus IT Support
22%Hardware5%
Functional Office Backfill
27%
Contingency19%
College of Agricultural and Life Sciences
International Studies
School of Education
Division of Continuing Studies
School of Business
College of Letter & Sciences
Law School
College of Engineering
Institute of Environmental Studies
Medical School
School of Human Ecology
School of Pharmacy
School of Nursing
School of Veterinary Medicine
Chancellor
Budget
Registrar
Dept.Admin.
FinancialAid
Bursar
UW-MadisonUW-Madison OrganizationOrganization
InformationTechnology
BusinessServices
AcademicServices
UndergradAdmissions
Faculty
170Department
Chairs
ProvostVice
Chancellor
Schools & Colleges
Project StructureProject Structure
StandingCampus
Committees
ProjectManagement
TeamSteeringTeam
ExecutiveTeam
PeopleSoft
ISIS CampusImpacts
Committee
ModuleImplementation
Teams
CrossFunctional
TeamTechnicalSupportTeams
CTPConsultants
Campus Administration
Schools,Colleges &
Departments
Xfunctional
team
Module
Teams &
MIT Leads
Associate PMSchools & Colleges
Associate PMTechnology
Proj. MgrStudent Affairs
Exec CommAcad, Bus, IT
Sponsor/ownerVice ChancellorStudent Affairs
Steering CommDirectors, Governance,
Students, etc.
Project Management
Team
ISIS Committee Structure
ISIS Production Management Committee
(PMC)DAS & Bursar RepresentativesAAC (up to 3)DoIT Directors (up to 3)Upgrade Team LeaderSDC ChairICIC ChairHousingGrad SchoolContinuing StudiesProf. Schools Representative
ISIS Strategic Directions Committee (SDC)
Project ManagerExecutive CommitteeDAS Directors & BursarMMT ChairHousingGrad SchoolDoIT’s Strategic Consult. Dir.ICIC ChairITC Chair
ISIS Executive Committee
Chair: Paul BarrowsJack Duwe, Don MinerAAC ChairOPMC ChairSMC ChairRegistrarHank Lufler
Functional Offices or ICIC/AAC
Customer Needs
*Students
*Schools/Colleges
*Student Serv. Offices
*Faculty/Staff
Upgrade Team
SecurityCross Functional
Team
MMTs
Ad Hoc Teams
http://www.wisc.edu/isis/
1600 Users, 265 Sessions,
4,445 training unit equivalents
1600SC Trainers (6 @ 50%)
2
6
50
DAS
Becki Trish
Schools & Colleges Coaches
Adm
issi
ons
Rec
ords
Fee
s
Training - Who gets what?End-user Tom
LEGACY TRANSACTIONS
YieldsISIS Training
Block
ExpectationsPerformanceFunctionalityResourcesERP Implementation Cycle
• Whose Project is this?– Functional
– Technical
– Joint
• Management Structure– Executive committee
• Powerful
• Own resources
• Visionary needed
• Must have access to power or have power directly
• Faith
• Focus– How much to implement
– How Soon
– When to declare victory
• Committee structure– Build based on need
• Politics
• Resources
• Governance
• Oversight
• Communication– To whom
– How often
– How
– What
• Buy in– Buy whom
– When
• Exec Support– Which one(s)
– Type of support• Active
• Passive
• Financial
• Political
• Attitude– Just gotta have one
• Staffing– What kinds
• Functional
• IT
• Partner
• Backfill– How many– How long
• Transition events– Old system (and some
old folks) go away
– New system must be used sooner than you think
• Training– Budget
– What kinds
– How much
– When
– How long
• Expectations/Outcomes– Day one– By whom
• Business benefits– Operational Efficiencies– Operational Effectiveness– BP changes– Decision making– Money (ROI)– Customer satisfaction
• Change (i.e., culture) management– Functional offices– IT– Students– Faculty
• Vision• Plan• Organize/Structure• Budget• Train• Communicate• Discipline
Thank you Tom Scott
University of Wisconsin - Madisontscott@doit.wisc.edu