V Mware Desktop Virtualization

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Improve Management and Control with Desktop Virtualization

Paul JacobsenChannel Sales ManagerVMware

AGENDA

Enterprise Desktop Challenges

What’s new with VMware View 3

Customer Deployments

Next Steps

AGENDA

Next Steps

The Desktop Dilemma

Personalized Desktops that follow themFlexible access anywhere using multiple devicesDesktop Biz Continuity & Disaster RecoveryLegacy, Win32, Web apps work well togetherRich Application Interface

User Requirements

Personalized Desktops that

follow them

Flexible access anywhere

using multiple devices

Desktop Biz Continuity &

Disaster Recovery

Legacy, Win32, Web apps

work well together

Rich Application Interface

User Requirements

Manage disparate desktop images easilyManage explosion in multitude of devicesProvide secure, continuous access to desktops, appsManage Legacy, Win32 and Web appsLow management costs

IT Requirements

Manage disparate desktop images easilyManage explosion in multitude

of devicesProvide secure, continuous access to desktops, appsManage Legacy, Win32 and Web appsLow management costs

IT Requirements

Personalized Desktops that follow themFlexible access anywhere

using multiple devicesDesktop Biz Continuity & Disaster RecoveryLegacy, Win32, Web apps

work well togetherRich Application Interface

User Requirements

Manage disparate desktop images easilyManage explosion in multitude of devicesProvide secure, continuous access to desktops, appsManage Legacy, Win32 and Web appsLow management costs

IT Requirements

Personalized Desktops that follow themFlexible access anywhere using multiple devicesDesktop Biz Continuity & Disaster RecoveryLegacy, Win32, Web apps work well togetherRich Application Interface

User Requirements

Operating System

Run different operating systems side-by-side

Run legacy Win32 apps next to web 2.0 applications

Move OS, apps, desktop to different devices

Separate user data and settings into a universally accessible VM

Virtualization is the SolutionVirtualization enables Isolation, Encapsulation & Mobility

Enterprise App

VMware Virtualization

Management

Meeting the Challenges of the Desktop

Streamlined and Simplified Desktop Management

Benefits

Improved Security and Compliance

Improved End User SLAs and Desktop Business Continuity

Reduced Desktop Maintenance and Support Costs

Lower Costs

FlexibilitySecurity

AGENDA

Next Steps

Microsoft Active

Directory

Overview of Current VMware VDI Solution

CENTRALIZED VIRTUAL DESKTOPS

VMware INFRASTRUCTURE 3

VIRTUAL DESKTOP MANAGER

Browser on Linux, Mac

Extended Win32 Client

DMZ Deployment

OptionVCENTER

CLIENTS

Direct from Thin Clients

RDP/HTTPS

Integrated solution including:

VMware VI3 Enterprise

Virtual Desktop Manager 2.1

Current New

Product Name Changes

VMware VDI

Virtual Desktop Manager 2

VMware View 3

View Manager 3

VMware View Extends VMware VDI

VDI• VMware

Infrastructure

• View Manager

Storage Optimization

: View Composer

Application Virtualization

: ThinApp

Client Virtualization• Offline

Desktop

Components of VMware View

Single Management

Platform

Unified Access

Thin App

Application Virtualization

Offline Desktop

(Experimental)

AnywhereMobility

What’s New with VMware View 3

EnhancedExperience

Remote User

Experience

View Composer

Storage Optimization

Hassle Free Printing

Virtual Printing

VMware View 3

VMware View Manager 3

View Composer: Storage Optimization, Simplified Management

Traditional VDI VMware View + Clones

Seamless user experience by logically joining two virtual disks

Highly Managed OS DiskReduces provisioning time

Roll out updates and patches rapidly by creating a new snapshot

User Data DiskPersistent disk to store user data and settings

Helps maintain user personalization

Operating System

ApplicationUser Data

View Composer: Image Separation

X86 Architecture

Application

Operating System

Updated

View Composer: Storage Optimization and Image Management

Lowering Overall Storage CostsUp to 90% reduction

Manage 1000s of desktops

Streamline Desktop ManagementQuick Provisioning

Simplified updating, patching and upgrading while retaining user settings

Guarantee updates applied to every desktop

Problem: Tightly coupled relationships between OS, Applications and Data.

Symptoms:Application conflicts and issues with “badly behaving applications”

Inability to deploy all required applications to specific desktop image

Expensive application compatibility testing with large testing matrix

Operating System

Application Application

ThinApp: Application Management through Virtualization

App Files App Files

Solution: VMware application virtualization to decouple applications and data from the OS

Operating System

ThinApp: Application Management through Virtualization

FeaturesDecouples applications & data from OS

Agent-less architecture

Wide platform and application support

Plugs into existing Application Management tools

BenefitsReduces Storage Costs

Minimizes desktop images to be managed

Streamlines application patch updates

Allows multiple versions of applications to be used

VOS VOS

sandbox

Operating System

sandbox

App Files App Files

View Manager

VMware Infrastructure 3

Offline Desktop (Experimental): Anywhere MobilityEnables end-users to check-out their hosted Virtual Machines to a local physical computer for a full user experience

Enables administrators to extend security and encryption policies of the centralized virtual desktops to the end-user’s local computer

Centralized Virtual

Desktops

View Manager

Offline Desktop (Experimental): Anywhere Mobility

When checked out – the virtual machine has a “heartbeat” back to the datacenter allow administrators to deactivate if necessary

When the user checks-in, only the delta is checked in

Centralized Virtual

Desktops

View Manager: Unified Access

Leverage View Manager’s secure connection brokering capability for other platforms accessible by RDP

Terminal Servers

Blade PCs

Physical PCs

Load Balancing of multiple Terminal Servers

Monitoring and auditing within View Manager

Blade PCs

Terminal Servers

Physical PCs

View Manager: Virtual Printing

Driver Free Printing: No Installation and Maintenance of printer drivers

All printers automatically available

Minimize network utilization with advanced print stream compression

High quality printing even over WAN connections

View Client View Client

Virtual Desktops

View Manager: Enhanced User Experience

Multimedia Redirection:Multimedia stream decoded at client Better user experience Min impact on servers, bandwidth consumed

Win XP, Win XPe clients supported

USB RedirectionProvides support for local storage, scanners, printers

Smart Card Authentication

Remote user experience

Accessing VMware View Desktops

Native Windows ClientProvides extended capabilities to access local printers and storage

USB device support on Windows XP and Vista

Browser AccessWindows, Linux and Mac

Thin- Client SupportBroad industry support – over 45 devices

Linux, Win XPe, Win CE, and Proprietary

VMware Thin Client Compatability Listhttp://www.vmware.com/resources/techresources/1053

Unified Access

Summary Overview for View 3

ClientsView

Manager

View Composer

ThinAppApplications

Offline Desktop

Virtual Desktops

AGENDA

Next Steps

Where Customers Use VMware View

Disaster Recovery and Business ContinuityProvide continuous availability of desktops by making high availability and disaster recovery solutions more cost-effective, simpler, and more reliable.

Desktop Replacement Replace traditional PCs with centralized virtual desktops for better control and efficient management. End users have flexibility.

Desktops as a Secure ServiceEliminate the need for moves, adds or changes. Allow third parties to access corporate applications in secure, controlled way.

Focused SolutionsOffshore development: giving developers control while keeping IP in data center. Platform migration: providing access to, e.g. from Vista to XP and vice versa. Application compatibility resolution. Mergers and acquisitions.

Case Study: Huntsville HospitalBusiness Challenges

Quickly and easily provision desktops to the usersLower Cost of PC ManagementSatisfy HIPAA requirementsAccess desktop anytime, anywhere using multiple devicesDesktop Disaster Recovery

SolutionVMware View deployment ( Carts on wheels) SAN Storage, Blade Servers (60 desktops/blade)

Why VMware ViewPayback period: 7 months for all 1600 desktopsRapid provisioning: <15 mins to provisionDesktop Business Continuity solution for doctorsFlexible secure access to sensitive data

“We’re in the process of opening a new emergency room at the hospital. Because of the critical nature of the computing environment, it has to be up and running extremely quickly. With VMware View, instead of having to buy 150 PCs and fully configure them, we’re going to roll out 150 thin clients, connect them to their pre-configured hosted virtual desktops, and be on our way.”

Tony Wilburn,

Network Specialist,

Huntsville Hospital

Case Study: Jewelry TelevisionBusiness Challenges

Terminal Services environment produced an unfamiliar desktop experience Multiple application compatibility issuesIncreased number of resources needed to support – hard to manage

SolutionVMware View using Thin Clients to access virtual desktops

Why VMware ViewImplemented 300 seat call center in two weeks with XP desktop and applications Familiar user interface – no retrainingExisting knowledge of VI3 platform New virtual desktops takes minutes to deploy

Wesley Baker, VMware Architect, Jewelry

Television

“Our online shopping site runs around the clock, and VMware’s desktop virtualization gives us the flexibility and reliability we need to support 24/7 operations.”

Case Study: NEC

“While it once took not only a substantial amount of effort but also two or three months to deploy new software, it is now possible for this to be accomplished in a matter of just a few hours.”

Susumu ShimanoSr. Manager, MIS Division

Business ChallengesReduce operational costsIncrease security Desktop tasks were time-consuming

SolutionVMware View and NEC Virtual PC Center

Why VMware View3 Support staff for 12,000 desktopsTCO cut by 46%, admin tasks reduced by 1/3Software deployment time reduced from 3 months to few hoursZero data left on thin clients20,000 desktops to be deployed by end of '08

Business ChallengesTime to market adding desktops for new customersDesktop tasks were time-consuming

SolutionVMware View deployment using thin clients to access virtual desktops

Why VMware ViewEasier administration of desktops from a central locationReduced time to add new PC to <10 minutesOperational and hardware savings

Case Study: IQOR

“We could provide a workstation to any client, in any seat, at any office in the world… in just 8 minutes.”

Frank SabatelliDirector of Virtual

Technology Infrastructure

“Any agent, any desk, anywhere.”

Case Study: MetroHealth Hospital

Being able to recover from a disaster is very important for any health care organization, and instant access to that information in a time of disaster is important. VMware View gives us the ability to shift desktops from one data center to the other and make them available to our staff so they can continue

providing health care. Chris House

Senior Network Analyst, Metro Health

Business ChallengesImmediate access to patient records and dataTraditional PC environment was inefficient to manage – too slow to bootEnsuring HIPAA compliance

SolutionVMware View with thin clients

Why VMware ViewDesktop is “always on” saving valuable time in critical care facilityVMware View including the VI3 virtualization platform provides Disaster Recovery capabilitiesRestricts data and information to datacenter

How Customers Typically Start: Stage 1

Pilot group of 50–500 users

Each user gets a dedicated desktop

Leverages existing processes and management

View Manager

Individual Users

Unique Virtual Machines

Individual Desktops

Individual Users

How VMware View Solution Evolves: Stage 2

Persistent pool desktops

Virtual machine allocated and personalized dynamically

Pool of Virtual Machines

Individual Desktops

View Manager

Individual Users

How VMware View Solution Evolves: Stage 3

Pool of Virtual Machines

Individual Desktops

View Manager

ExternalUsers

ThinApp

Stream Applications

View Manager

AGENDA

Next Steps

VMware View 3 Packaging

View Enterprise View Premier

VI3 Enterprise

vCenter

View Manager

View Composer

ThinApp

Offline Desktop*

* Experimental in View 3.0

VMware View 3 Services

Explore Expand Standardize

•Preliminary design

•Prototyping

•End-user pilots for production use

•Resilient Desktop Design

•Ongoing Operations

•Best-practices Based Implementation

•Learning

•Gathering requirements

VMware Education: View Training

Services: View Jumpstart

VI Health Check

VMware View Pilot

Plan and Design for VI

Plan and Design for VMware View

ThinApp Application Packaging

Summary of VMware View

Streamlined Desktop and Application Management

Reduced Desktop Maintenance and Support Costs

Improved End User SLAs and Desktop Business Continuity

Improved Security and Compliance

Summary of Benefits

Next Steps VMware View

More Information on VMware View:http://www.vmware.com/products/view/

Download and Evaluate Solution:www.vmware.com/download/view/

Use the VMware View TCO calculator:http://www.vmware.com/products/vi/calculator.html

Take advantage of VMware View Service Offerings to accelerate your deployments

Questions and Answers

Q and A?

Thank You!