Verifying the Firmware Version on the MX/MXa/QX Actuator

Digital and Analog Controls Group

Flowserve FCD

Lynchburg, VA

Firmware

• Tells the actuator how to operate

• WINDOWS for the actuator

• Essential information when addressing customer problems

Firmware Upgrades

• Address functional deficiencies not found during initial testing ESD Modulation CRC

• Enhances the feature functionality of the actuator Option board functionality Comm Loss in Network Options MXa SSMR

Verifying the Firmware Version

• Enter the SETUP Menu

• Enter the DIAGNOSTIC Menu

• Enter the IDENTIFICATION Sub-menu

• Toggle through the options to the Firmware Version

Firmware Verification Procedure

100% OPENSTATUS OK

SETUP?

Enter the SETUP Menu

Toggle the REMOTE/STOP/LOCAL knob from STOP to REMOTE to LOCAL and back to STOP. Toggle the OPEN/CLOSE knob to OPEN, then CLOSE and then to OPEN

Firmware Verification Procedure

SETUPENGLISH?

SETUP?

CHANGESETTINGS?

Enter the DIAGNOSTICS Menu

“YES”“YES”CHANGE

SETTINGS?

“NO” VIEWSETTINGS?

VIEWDIAGNOSTICS?

“NO”

Firmware Verification Procedure

VIEWDIAGNOSTICS?

VIEWHARDWARE?

Enter the identification Sub-Menu

“YES” “NO”

VIEWMOTOR STATUS?

VIEWERROR CODE?

MX

MXa

Firmware Verification Procedure

VIEWMOTOR STATUS?

VIEWERROR CODE?

VIEWMOTOR STATUS?

Enter the IDENTIFICATION Sub-Menu

“NO”

“NO”

MX

MXa

VIEWPOWER SUPPLY?

VIEWPOWER SUPPLY?

“NO” “NO”

“NO”VIEW

IDENTIFICATION?

VIEWIDENTIFICATION?

Firmware Verification Procedure

VIEWIDENTIFICATION?

TAG? SERIAL #01234567

Navigating the IDENTIFICATION Sub-Menu to find the Firmware version

ORDER #01234567

FIRMWARE REV.08/10.0

“YES” “YES” “YES” “YES”

When the firmware version has been verified, cycle the REMOTE/STOP/LOCAL knob to either LOCAL or REMOTE and then

back to STOP to return to the normal display

Seeking a Solution

• When seeking a solution to a customer’s problem, collect the critical data MX, MXa or QX Firmware version Options Configuration parameters Description of the problem Actuator display