Vicon Factory Professional ServicesA Game Changer

This information is confidential and is not to be provided to any third party without Vicon Industries Inc. prior written consent.

This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

The Dilemma

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IT Based SystemsIn a Business That Is Still Analog

This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

The Dilemma Owner/Designer Dissatisfaction• Limited compatibility

of products• Recession driven pricing• IT is a player

(often unfriendly) • High cost of training• All projects are different• Integrators travel far

for business• Sub Contractors• High customer

expectations • Electronics always

last and rushed 3

This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

The Dilemma

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That’s YOUR Job!

IT

Subcontractor

Integrator

Factory

This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent. 5

The Vicon Solution

Vicon Factory Professional Services• Factory Direct System

Pre-Configuration

• Field Services and Project Engineering

• Vicon Training

• On Line Support

This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

The Vicon Solution

Factory Direct System Pre-Configuration

• Reduce installation time and associated costs

• Software licenses are pre-registered and ready to use

• Includes customization of device and camera names, auto-recording macros and database configurations

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This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

The Vicon Solution

Pre Configuration: What We Do• Configure all VMS components.

These include: Cameras, Encoders, Decoders, NVRs DVRs Workstations, VMDC and Nucleus.

• Provide specially designed documentation and labeling system to ease the installationprocess

• Offer a single point-of-contact for all technical and planning related inquiries

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This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

The Vicon Solution

Field Services and Project Engineering Benefits• Decrease time to implement

new solutions• Reduce deployment complexity

and associated costs• Streamline communication

through a single point-of-contact• Enhanced level of service;

ease of access to available resources

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This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

The Vicon Solution

Vicon Classroom• Customized, hands-on training to meet individual

objectives, on-site or at Vicon training center

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Vicon trains integrators and end-users

This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

Online Support

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This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

Online Support

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This information is confidential and is not to be provided to any third party without Vicon Industries Inc.’s prior written consent.

Online Support

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Questions?This information is confidential and is not to be provided to any third party without Vicon Industries Inc. prior written consent.