Post on 10-May-2015
transcript
Recruitment & Reten,on
Tara Cantwell Volunteering Victoria
Session outline
• Current trends in volunteering • Learn strategies for recruitment for any demographic
• Learn strategies for reten,on for any demographic
2 www.volunteeringvictoria.org.au
Current trends and demographics • Women are slightly more likely to volunteer (38%) than men (34%). • People in the major ci,es are less likely to volunteer (34%) than
people in other areas (42%). • Peak of volunteering in the 45–54 age group • Rates of volunteering have grown in sport, religion and educa,on,
but have declined in community services and emergency management.
• People who work are more likely to volunteer (40%) than people
who are unemployed (20%) or not in the labour force (31%).
3 www.volunteeringvictoria.org.au
Current trends and demographics • On average people volunteer for 1 hour per week
• More volunteers want roles that are flexible, or require shorter hours or a shorter-‐term commitment. Volunteers are now more likely to spend shorter periods of ,me in mul,ple roles.
• More people are volunteering, but for less ,me than in the past. • People are increasingly ,me poor, and volunteering ac,vi,es
compete with greater work and caring responsibili,es.
• People are also more mobile than in the past, making it less likely that a volunteer will stay for many years in a single role
4 www.volunteeringvictoria.org.au
4 Steps for successful recruitment
1. Iden,fy all volunteer roles 2. Create a posi,on descrip,on 3. Iden,fy some ideal volunteers 4. Establish where and how to find them
5 www.volunteeringvictoria.org.au
Volunteer Mo8va8on
The Func8onal Approach (Clary et al., 1998) • Values: giving back to the community
• Understanding: learn more about something
• Social: strengthen certain social rela4onships • Career: gain career related experience • Protec,ve: reduce nega4ve feelings eg guilt • Enhancement: develop psychologically eg improve self esteem
Who is your target audience?
• Re8rees? • Youth? • Corporate volunteer? • Someone from a Culturally and Linguis,cally diverse background
What are the interests of this group? What are they likely to read? How do they like to be communicated with?
Go volunteer
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Go volunteer
Benefits • Used Australia wide • Most Volunteer resource centers use the service
• Easy customer service • Reminders to renew your ad every month * Must have volunteer insurance to register
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4 Steps for Successful Reten8on
1. Support and supervision 2. Performance management 3. Recogni,on & apprecia,on 4. Ongoing training
12 steps to great support Buckingham and Coffman “First, Break All The Rules” Staff who are well supported can answer ‘yes’ to the following 12 ques,ons.
1. Do I know what is expected of me at work? 2. Do I have the materials and equipment needed to do my work correctly? 3. At work do I have the opportunity to do what I do best every day? 4. In the last 7 days have I received recogni,on or praise for good work? 5. Does my supervisor or someone at work seem to care about me as a person 6. Is there someone at work who encourages my development? 7. At work do my opinions count 8. Does my company’s purpose make me feel like my work is important? 9. Are my co-‐workers commiied to doing quality work? 10. Do I have a best friend at work? 11. In the last 6 months have I talked to someone about my progress? 12. This year, have I had opportuni,es at work to learn and grow?
Recogni8on and apprecia8on You have been given a small grant that allows you to celebrate volunteers for Na,onal Volunteer Week. Based on your volunteer target audience -‐ what would you do?
Could you include 2 different op,ons to allow for different mo,va,ons?
Summary 4 steps recruitment
1. Roles 2. posi,on descrip,on 3. ideal volunteer 4. Where and how to find them
4 steps for reten8on 1. Support and supervision 2. Performance management 3. Recogni,on & apprecia,on 4. Ongoing training
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Level 2/491 King Street West Melbourne VIC 3003 Ph 03 8327 8500 Fax 03 8327 8599 ABN 79 378 017 212 Volunteering Victoria is endorsed as a Deduc,ble Gin Recipient (DGR)
www.volunteeringvictoria.org.au