Vulnerability Management in HealthCare

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Vulnerability Management In The Healthcare Environment Gabriel Doncel MS, MBA

Welcome! • Introduction

•Vulnerability Management

•Healthcare Challenges

• Information Breaches

•Vulnerability Management

•Conclusion

•Q & A Gabriel Doncel © 2013

Gabriel Doncel

• Information Security Team – Christiana Care

•Adjunct Faculty - Wilmington University

•University of Delaware - MBA, MS IS/TM

•Wilmington University - BS

Gabriel Doncel © 2013

Christiana Care Health System

•Multiple Data Centers

• 50+ sites

• 17,000 Users

• 1,500 Servers

•9,500 PCs & 1,000 Laptops

• 1,500 Mobile Devices

• 2,200 Networked printers

• 1,100 Beds

•6,641 Births / year

•40,220 Surgical Proc.

Gabriel Doncel © 2013

Definitions

•Vulnerability

•Threat

•Risk

Gabriel Doncel © 2013

Vulnerability Management

Scan

Report

Remediate

Validate

Gabriel Doncel © 2013

Healthcare Challenges

•Regulations

•Business Associates

•Asset Inventory

•Asset Classification

• Fast Paced Environment

•Clinical Devices / Legacy Systems

Gabriel Doncel © 2013

Clinical Devices

•OS Variety

•Vendors

•Support Levels

•Portable

•Encryption

Gabriel Doncel © 2013

Patient Data Breaches

•Unauthorized acquisition, access, use, or disclosure

•Protected Health Information

•Unsecured data

• 500 individuals

Gabriel Doncel © 2013

US Patient Records Breached

2009 2010 2011 2012

2.88

5.45

10.92

2.16

(In Millions)

Gabriel Doncel © 2013

Cause

(In Millions)

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00

Theft / Loss / Improper Disposal

Unauthorized Access / Disclosure

Hacking / IT Incident

Other / Unknown 2009

2010

2011

2012

Gabriel Doncel © 2013

Data Location

2009 2010 2011 2012

58% 42%

51% 51%

11%

16%

15% 8%

17% 27%

24% 24%

13% 16% 10% 16%

IT Asset (computer / Server) Other Portable Electronic Device Paper Other Gabriel Doncel © 2013

Business Associate Involved

2009 2010 2011 2012

20% 20%

22%

16%

Gabriel Doncel © 2013

Vulnerabilities

Gabriel Doncel © 2013

•Theft / Loss / Improper Disposal

•Unauthorized Access / Disclosure

•Paper

Zero-Day Vulnerabilities

•New Employees

•Terminations

•New Equipment

•Acquisitions

•New Partnership

•New Process

•Social Media Gabriel Doncel © 2013

Vulnerability Management

•Employee Education

•Employee Engagement

•Physical Security

•Vendor Management

Gabriel Doncel © 2013

Vulnerability Management

More patching ?

Gabriel Doncel © 2013

Thank you!

Questions?

Gabriel Doncel © 2013