Wearables: a show & tell with user storiesAmy Higgott @amyhiggott

James Medd @jamesmedd

Lucy Buykx @lucybuykx

14 September 2015

What is it good for?

Amy Higgott@amyhiggott

Delightful Stuff

Watch faces and animations

Activity Progress Notifications

Frustrating Stuff

Unwanted Notifications(or useless notifications)

Poor battery life……but not on the watch

What do I want?• The time• Notifications

o Written communicationo Events

• Simple fitness tracker o Distanceo Heart rate

• Fits my wrists• Doesn’t cost £300.

‘Workout’Apple WatchiPhone 5C

‘S Health’Samsung Galaxy Gear

Fit Samsung Galaxy S6

What I want out of wearables…

James Medd@jamesmedd

Battery life✔

OLED display✘

Sensors✘

I love having my phone in my

pocket!

I’d love to rescue the dying art of conversation…

‘Polite connectivity’

The ‘Glance’ misnomer

I’m a considerate (and safety-conscious) pedestrian

Source: https://fishypinkylittleanddinky.wordpress.com/2014/09/07/friends-dont-let-friends-text-and-walk/

Notifications ✔Contextual interactions ✔Mini-apps ✘

Touch too much

“We’ve moved pretty quickly from notifications as signposts, to

containers (cards) that include content, and actions on that

content.”Paul Adams -

https://blog.intercom.io/the-end-of-apps-as-we-know-them/

Great UI is invisibleLucy Buykx

@lucybuykx

It’s not just the apps…

Ergonomics

Deep understanding of users’ values…

Quantified Self• Always asking questions… • Does coffee actually improve mental

performance?

But…I’m also pretty lazy!

• Collating data is manual and laborious

• Wearables gives opportunity to be always on and saving me work!

Bit of a Fitbit obsession…

Jan – Fitbit One

Apr – 2nd Fitbit One

Jul Oct

Jan

Apr – Fitbit Zip

Jul Oct

Jan

Apr

Jul Oct

Jan – Fitbit Surge

Apr – 2nd Fitbit Zip

Jul Oct

2012

2013

2014

2015

Data goodness is all important!

Fitbit Nike Fuel Strava

Fitbit is:• Easy to wear• Reliable• Great app and graphing• Data can be grabbed for more work

• Single function and it does it really well

Fitbit constraints• Landlocked• Food entry is manual process

• Fitbit surge promises more!

UX problems• Ergonomics terrible• Notifications not much better• UI gestures difficult to implement in

context (some invisible)

• Still landlocked!

Garmin Swim

Delightful, very specific device• Robust• Fantastic data• Really fast and reliable sync with ANT

• Shocking process to set up

Misfit Speedo Shine

Beautiful device & interaction• Water & land activities• Multi attachments to capture

different types of activities

• But…

18:12 – Daily goal met! 06:26 – it’s gone

Over to you…