Webinar - Go On A Hardware Safari With Idealware - 2017-02-16

transcript

. © TechSoup Global | All rights reserved1

Go on a Hardware Safari with Idealware

With Karen Graham, IdealwareDavid Forrester, National CASAFebruary 16, 2017

• Chat to ask questions

• All lines are muted

• If you lose your Internet connection, reconnect using the link emailed to you.

• If you lose your phone connection, re-dial the phone number and re-join.

• ReadyTalk support: 800-843-9166

Using ReadyTalk

Your audio will play through your computer’s speakers. Hear an echo? You may be logged in twice and will

need to close one instance of ReadyTalk.

You Are Being Recorded…

• You can find upcoming and past webinars on the TechSoup website: www.techsoup.org/community/events-webinars

• You will receive an email with this presentation, recording, and links within a few days.

• Tweet us @TechSoup or using hashtag #tswebinars

Presenters

Assisting with chat: Ale Bezdikian, TechSoup

David ForresterCIO, National CASA

Karen GrahamExecutive Director,

Idealware

Susan Hope BardTraining & Education Manager, Techsoup

The Need Is Global – And So Are We

• TechSoup’s mission is to build a dynamic bridge that enables civil society organizations and social change agents around the world to gain effective access to the resources they need to design and implement solutions for a more equitable planet.

Countries Served TechSoup Partner Location NetSquared Local Group

www.TechSoup.Global

TechSoup Special Offer, February 16-26, 2017• What: 25% discounted registration for Tech Planning courses

• 4 course learning track $99 NOW $74.25

• 201, 202, 203 $40 NOW $30

TECHPLAN25FEB2017

Hardware Safari

Presented by TechSoup and Idealware

February 16, 2017

Karen GrahamIDEALWARE EXPERT TRAINER

Executive Director, Idealwarekaren@idealware.org@karentgraham

INTRODUCTION

www.Idealware.org

INTRODUCTION

David ForresterGUEST SPEAKER

CIO, National CASA

INTRODUCTION

Hardware Safari Overview1

Kicking off Your Hardware Safari

The first step is to identify and document the hardware your organization currently using.

OVERVIEW

We’ll walk you through what hardware you’re likely to have. Then use the worksheet to map out your own hardware.

Let’s Go on a Hardware Safari!

INTRODUCTIONOVERVIEW

What hardware is your organization using? If you’re not sure, go dig around in your server closet or utility room to find out! Don’t let the number of items overwhelm you – start with what you know and work from there.

Workstations Workstations are the desktop and laptop computers that your staff use. The model number for desktop computers is typically on the front of the unit. Frustratingly, many laptops only list the model number on the bottom of the machine.

Type (desktop/laptop)

Brand (and model # if possible) Age of machine (approximate) How many do you have?

Printers By type, we mean either personal printers (connected directly someone’s computer) or network printers, which are connected to your network with a gray or blue network cable.

Type (personal/network)

Brand (and model # if possible) Age of printer (approximate) How many do you have?

Desktop and laptop computers:How many do you have? About how old are they?

Workstations

OVERVIEW

How many printers do you have? Are they connected to your network or to individual computers?How old are they?

Printers

OVERVIEW

The phones on your desks:How many do you have? What models are they?

Phone Handset

Your Server Closet

A PBX (private branch exchange) controls access to external phone lines and allows calls to be routed.If you have to dial 8 or 9 to get an outside line, then you have a PBX.

PBX = The Brains of Your Phone System

OVERVIEW

Where are data lines entering into your office from outside?Is there a phone gateway box?

Find the Connection

OVERVIEW

If you connect to the Internet through a small business service, you’ll have a modem.

Cable modems are provided by cable companies. DSL modems are provided by telephone companies.

ModemsCable Modems:

DSL Modems:

OVERVIEW

Routers connect the computers on your network to each other and to the Internet.

Your router will be connected to your modem. It may be wired or wireless.

Routers

OVERVIEW

Firewalls protect your network from the Internet.

Firewalls

OVERVIEW

Switches have ports for computer network cables, and are used to link devices on your network.

Smaller networks may not need a switch.

Switch

OVERVIEW

Servers are computers that carry out such specialized roles as:Centralized file storageControlling printersHandling particular software packages

Servers

OVERVIEW

And to whom?

Take a moment to go over invoices and see what services you have related to your hardware devices.

How Much Are You Paying For This?

OVERVIEW

Take an hour and see what you can find out. Don’t let it overwhelm you.

OVERVIEW

Next Steps2

Tech Planning Courses

NEXT STEPS

TechSoup Special Offer, February 16-26, 2017• What: 25% discounted registration for Tech Planning courses

• 4 course learning track $99 NOW $74.25• 201, 202, 203 $40 NOW $30

TECHPLAN25FEB2017

NEXT STEPS

http://www.techsoup.org/hardware

• Please type your questions in the chat window.

Questions?

Learn and Share!

• Chat in one thing that you learned in today’s webinar or will try to implement.

• Complete the post-event survey to let us know how we did today!

Upcoming Webinars and Events

• 2/23: Should You Upgrade to Adobe Creative Cloud?

• 3/7: Building a Strong Brand for Your Organization

• 3/8 QuickBooks (Desktop) for New Nonprofit Users

• Explore our webinar archives for more!

For more information: www.techsoup.org/readytalk

Please complete the post-event survey that will pop up once you close this window.

Thank You to Our Webinar Sponsor!