Welcome ToShining

Stars 2010

Change

SWITCHHow to Change Things When Change is HardChip Heath and Dan Heath

Dean FixenNational Implementation Research Institute

3 Surprises About Change

3 Surprises About Change• People problems may really

be situation problems

• Laziness may be exhaustion

• Resistance may be lack of clarity

3 Surprises About Change

3 Surprises About Change

How Do We Change?Head – Rider

Heart – Elephant

Hands – Path/Destination

The RiderStrengths

Long-term planning, direction

WeaknessesOverly analytical, indecisive

The Rider

The ElephantStrengths

Energy, drive, instinctive, love, compassion, sympathy, loyalty, gets things done

WeaknessesLazy, skittish, short-term payoff, does not respond to the Rider.

The Elephant

Direct the Rider

Follow the bright spotsScript the critical moves

(Implementation)

Point to the destination

Direct the Rider

Motivate the ElephantFind the feeling

Shrink the change

Grow your people

Motivate the Elephant

Shape the Path

Tweak the environment(Implementation)

Build habits(Implementation)

Rally the herd

Shape the Path

Implementation• Science “TO” Service

Science Implementation ServicesResearch DO NOW Data

What About This Step

Implementation

In theory there is no difference between theory and practice.

In practice there is.

Albert Einstein

Implementation

WexelblatGOOD

FAST

CHEAP

What Works!

Effective Intervention Practices

+ Effective Implementation Practices_______________________________

GOOD OUTCOMES

Implementation Research: A Synthesisof the LiteratureFixen, D.L., Naoom, S.F., Blase, K.A., Friedman, R. M. and Wallace, F. (2005).

http://www.fpg.unc.ecu/~nirn/resources.deatil.cfm?resourceID=31

Charge to you this conference

SMALL CHANGEKeep self-contained classes at the same or lower number this coming year.Serve more children where they presently are in the comminity – home, child care, community preschools

Accidents happen when things go wrong,

Unintended consequences happen when thinking (and feelings)go wrong.

Nonsense at WorkJames McIntire