Post on 24-Dec-2014
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Welcome Week 2010Key Feedback
Key issues
• Why do we deliver Welcome Week?
• Overall student feedback
• Making friends
• Harassment
• Welcome Week App
• Course feedback
Welcome Week Objectives
• Improve student retention– Reduced student withdrawals in the first 10 weeks
from 135 (2004) to 82 (2005)• Backed up by NTU research into retention
• Develop a sense of belonging and community
• Help transition into HE– Socially– Academically
• Helping to find ways to improve programme induction• Transition research
• SU income leapt in the first year of Welcome Week
Genuine Team Effort
– Library/ CADQ– Estates
• Accommodation Services• Catering• Environment Team • Grounds services
– Department of Modern Languages– Registry (enrolment)– Music @ NTU– Sports & Lifestyle
• Dance Society & Funky Fresh• Refereeing and organising Saturday
Antics– Football, womens’ rugby, dodgeball,
archery,
• Trips – climbing, walking, biking
– Staff volunteers• Led trips
– Students’ Union• 450 Fresher Reps• SU Exec• SU events, bars & catering staff• NTU Pride• Knitting Soc• Film Soc
– Student Support Services• Mature students• International students• Dyslexic students• Chaplaincy
– SCCO• Events for local students
– IS • Games Café
– Game City• Sunday Funday & Saturday Antics
Welcome Week provides over over 350 events
Sunday FundayAn enticement to draw students to their halls induction talks: 20 different events
Welcome to NTU
Appendices
Freshers’ Fairs
Saturday Antics24 teams, 18 competitions, BBQ & range of social activities
Smaller scale events for niche student groupsBBQs for International & mature studentsReading groupsLet’s go for teaStudy skills workshops
Welcome Week iPhone App
• 17 days from inception to project completion
• Over 1,000 pieces of data entered
• Bespoke maps made
• New photos taken
• Live RSS feeds delivered
• Alerts designed
Student Satisfaction with NTU
City
Clifton
Brackenhurst
None (e.g. distance learner)
Male
Female
NTU halls of residence
Rented - private rental arrangement with landlord / landlady (non-NTU accredited)
Unrented - living with relatives
Own home
UK
European Union (EU)
Outside European Union
18 - 21
22 - 45
46+
0% 20% 40% 60% 80% 100% 120%
95%
90%
95%
70%
92%
93%
95%
86%
86%
83%
93%
88%
92%
93%
89%
100%
Student Satisfaction with NTU Experience (by early October)
93% of students fairly or very satisfied with the experience so farBest things = meeting new people, starting new course, independence
Involvement in Welcome Week • There was high attendance at the Welcome to NTU events, Freshers’
Fair and SU night club events.
3%4%4%
5%6%7%9%
23%25%
27%42%
76%
78%79%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Sunday trips Events for international students
Sunday Funday (Brackenhurst)Language taster sessions
Evening meeting place for students not in hallsSunday Funday (Clifton)
Evening activities
Sports & Activity lifestyle activitiesSunday Funday (City)
Halls BBQSaturday Antics
SU Night Club events
Freshers’ FairWelcome to NTU
Satisfaction in events• Levels of satisfaction for events students took part in are generally high.
• There is higher satisfaction with the sport sessions, SU night club events, evening activities, Sunday trips, language taster sessions and events for international students.
• The events which did not reach gold standard satisfaction were Sunday Fundays, halls bbq, Saturday antics, welcome to NTU, freshers’ fair and the evening meeting place for students not in halls.
*=warning, very low base size (<40)
Range of events and ways to improve Welcome Week• 84% of students thought the range of events on offer during Welcome Week
were “good” (36%) or “very good” (48%). (This was 84% in 2009).
• All students were asked how Welcome Week could be improved…
Having your induction lectures on a separate week to the social and evening activities, as
there were lots of clashes
In private halls there should have had better day time activities. I was unaware that things were going on apart from evening activities
Advertise daytime events more - you read about all the events in the booklet and then forget about them when you
get here
More “non-drinking activities”, like ice
skating, bowling, go-karting and quad-
biking
Better organisation for Saturday antics,
there weren't enough buses and it was
unclear how to sign up and where
everything was going on and at what time.
Every student in the uni should know about all the events that are taking place, and should
be reminded every day by text message
People not in halls weren’t told or included when union nights were fancy dress. We would attend the normal club events to find that we were the
only ones not in fancy dress.
Freshers reps for people living at home
so we know what’s going on
Evening events start
way too early!
More activities for Brackenhurst (* also lots of comments for mature
and local students)
Have freshers fair over two days
Course induction feedback
58%
60%
61%
62%
72%
72%
74%
79%
54%
59%
58%
61%
68%
70%
73%
81%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
My course induction has given me confidence that I willbe able to cope with my studies
I found my course induction interesting
My course induction has provided me with theopportunity to get to know others on my course
My course induction has given me a clear idea abouthow my course can help me achieve future goals
My course induction was well organised
My course induction has left me feeling motivated tostudy
My course induction has explained what kind oflearning I will engage with
My lecturers / tutors have been supportive andapproachable
2009
2010
Views about course induction
Agree 4+/5
• 72% attended all of their course induction, compared to 20% who attended most of the events
Thanks very much
Sample Structure%
2009%
2010%
2009% 2010
16-18 49 48 City 62 56
19-21 42 43 Clifton 30 34
22-25 4 4 Brackenhurst 6 8
26-45 4 4 Other – e.g. distance learner 2 2
46+ 1 1
Male 37 40 Through standard UCAS 95 93
Female 63 60 Through clearing at UCAS 5 5
Other 0 2
Full time 98 99 UK 95 92
Part time 2 1 European Union 2 4
Distance learner 1 0 Outside EU 3 4
• Popular subject areas (2010) were art and design (14%), business (10%) and psychology (9%)