We're all Designers: Encouraging Collaboration in Design Without Forming a Committee

Post on 29-Nov-2014

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description

Product design and development often involves many people of different roles who enter and leave at different parts of a project. However, this can cause communication problems and responses that sound like "you're the designer", "that'll take too much time", or "that's not my job" when people attempt to collaborate. In this talk, Catt discussed methods used to cross silos in order to speed up the design and development process while also building camaraderie, agency, and transparency. She also discussed ways to encourage teams that may be reluctant to change and ways to get upper management on board with a more collaborative design process.

transcript

@cattsmall@cattsmall

We’re All Designers

@cattsmall@cattsmall

● Product Designer at SoundCloud

● Previously worked with companies such as Bedrocket, NASDAQ OMX, & ParksByNature

● Game artist & programmer

● Event Organizer for Tech Under Thirty

● Co-founder, Code Liberation

I’m Catt Small!

@cattsmall@cattsmall

● The benefits of collaborative design

● Ways to collaborate on design

● Crossing silos created by traditional teams

● Getting the higher-ups on board

We’ll talk about:

@cattsmall@cattsmall

The benefits of collaborative design

@cattsmall@cattsmall

Do you own 4 or more devices?

@cattsmall@cattsmall

“Americans now own four digital devices on average...” & spend “...60 hours a week consuming content across

devices”Nielsen, 2014 U.S. Digital Consumer Report

@cattsmall@cattsmall

Problem:Product teams need increased efficiency

@cattsmall@cattsmall

Solution:Everyone contributes to the product design

@cattsmall@cattsmall

Why?

@cattsmall@cattsmall

More ideas being shared

Designer’s ideas PM’s ideas

Developer’s ideas

@cattsmall@cattsmall

Better communication

Design terminology Programming terminology

Planning Design decisions

@cattsmall@cattsmall

Quicker production

KickoffResearch & Design

Sprint

Design Review

Modify Designs

Design Review

Modify Designs

Design Review

Tech Review

Modify Designs

Tech Review

Dev Sprint

QA & Launch

@cattsmall@cattsmall

Quicker production

KickoffResearch & Design

Sprint

Test & Review

Modify Designs

Test & Review

Modify Designs

Test & Review

Dev Sprint

QA & Launch

@cattsmall@cattsmall

How to do efficientcross-team design

@cattsmall@cattsmall

Sketching exercises

@cattsmall@cattsmall

Design the experience’s flow

@cattsmall@cattsmall

Hear from other points of view

Designer Developer

PM

@cattsmall@cattsmall

Define a design direction

Sketch

Screenshot of prototype

@cattsmall@cattsmall

Reduced documentationI was there

when the idea was created!

Developer

@cattsmall@cattsmall

Designing with code

@cattsmall@cattsmall

Visual & interaction design

@cattsmall@cattsmall

Use what your team uses

@cattsmall@cattsmall

Use whatever works for you

@cattsmall@cattsmall

Reduced documentation

I can just read the code!

Developer

@cattsmall@cattsmall

Designer-developer pairing

@cattsmall@cattsmall

Design

Code

Learn from each other

Designer Developer

@cattsmall@cattsmall

See designs come to life

@cattsmall@cattsmall

Reduced documentation

It’s already been built!

Developer

@cattsmall@cattsmall

Ways to cross silos

@cattsmall@cattsmall

Involvement

Designer Developer

Want to participate in

this design exercise?

Sure!

@cattsmall@cattsmall

Feedback

Designer Developer

Can you try using this design? Let me know your thoughts.

Okay!

@cattsmall@cattsmall

Chats & link-sharing

Check out the design I just posted. LMK when I can come over and chat|

I think you’d like this conference, what do you think? http://flowcon.org/

Very cool!

@cattsmall@cattsmall

End-to-end teamsStream

PM

Monetization

PM

Creators

PM

@cattsmall@cattsmall

Getting managementon board

@cattsmall@cattsmall

Propose your ideas

I think this would be beneficial. Can we try it?

Designer Manager

Hmm!

@cattsmall@cattsmall

Try without approvalPeople loved

sketching! It also increased our

efficiency.

Designer

Great!

Manager

@cattsmall@cattsmall

In summary:● Collaborative design makes teams more

efficient & better at communication.

● There’s no one-size-fits-all solution for collaboration; compromise when needed.

● Ask people for involvement & feedback.

● Take initiative and apologize later – things don’t always sound good on paper.

@cattsmall@cattsmall

Thank you! Questions?Think of questions later?

Tweet @cattsmallEmail catt@cattsmall.com