Post on 01-Jan-2016
description
transcript
Learnings from a service provider in the Hunter NDIS trial site and questions for you to ask yourself in preparation
for the full implementation.
1. Identified Position
NDIS Coordina
tor
Good understanding of
the NDIS – the support items, the planning process.
Relays this information to
other staff
Good communication
skills - liaise with planners, meet with families, other service
providers
Oversees & monitors the
transition process – checking ADHC
funding information, knowing who
needs to transition etc
Good understanding of the whole org – CMS, programs,
financial package
Complex claiming issues – monitors
claims
Checks plans – sets up clients in CMS, MYOB etc
Allows for:
- Coordinators to continue to provide service without disruption
- Time required to discuss support goals and agreed support provision, as well as develop person-centred plan.
- Consistency
2.Communicate, communicate, communicate!!!!
Who with?
• Everyone!!
• Board
• Families/clients
• Staff/volunteers
• NDIS
• ADHC
• Other service providers
What?
- In the loop
- At the right level
- Constant
- Timely
- Positive
Clients/families
Staff
NDIS
Supports Provided – Timesheet
manually completed
Manually entered onto CMS
Staff Paid – uploaded into
financial package
Invoices generated
Claims manually entered onto NDIA
Portal
Invoices manually entered into
financial package
Remittances manually entered
into financial package
Supports Provided – Timesheet
completed via mobile – real time
Authorised & uploaded from
CMS into financial package
Staff Paid
Claims bulk upload onto NDIA
Portal
Remittances uploaded into
financial package
Currently
Moving Towards
4. Review Structure
CEO - PT
Project Coordinators
(6)
DSWs and Volunteers
Physiotherapist
Office Manager
Payroll Clerk
Admin Assistant
CEO - FT
Coordinators (5)
DSWs & Volunteers
Coordinators Assistant (2)
Physiotherapist
Claims Officer
Office Manager
Payroll Clerk
Admin Assistant
Operations Manager - PT
HR Manager - FT
Pre - NDIS Post - NDIS
5. Think in terms of $$$$- Cash flow issues
(transitioning from block funding to individualised)
- Claims vs payment times
- Continuation of all programs/supports???
- Unit Cost
- What's not funded - Staff Training, supervision &
support
- Plan development & review
- Transport
- Introductions between staff & clients
- Activity costs
- Vehicle/house maintenance