Post on 28-Aug-2018
transcript
Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
Woojin Kang Sales Consulting, Oracle Korea April 2017
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 3 Copyright © 2016, Oracle and/or its affiliates. All rights reserved. |
VISION 2025
80% of Production Apps in the Cloud
2 Suite Providers Own 80% of the SaaS Market
100% of Dev/Test will be Cloud
Nearly All Enterprise Data will be Stored in Clouds
Enterprise Clouds will be the Most
Copyright © 2016 Oracle and/or its affiliates. All rights reserved. |
Cloud Impacts Every Industry and Every Geography
4
Various business situations should be considered
Data Sovereignty
Control
Latency
5
Data Sovereignty
Comply with regulatory, legal and privacy requirements
Sensitive data on premises
Custom security standards
Control
Keep control over business-critical systems
Use your own firewalls, load balancers, hardware VPNs, etc.
Extremely high SLAs
Latency Connect with back-end mainframes, databases,
ERPs, etc. with near zero latency
Dedicated infrastructure offers lower latency
6
Various business situations should be considered to categorization
• Core Software: Payroll, finance, HR, etc
• Differentiation Software: Warehouse management, logistics, web-facing .com, etc
• Innovation Software: Lab-type innovations – facial recognition, big data discovery, IoT, etc
Innovation Software
Differentiation Software
Core Software
Release Hourly
Fail Early
Agile
Business-centric
Top Line Growth
Bespoke Software
Product-based
Release Quarterly
Fail Late
Waterfall
IT-centric
Bottom Line Savings
Packaged Software
Project-based
DATA Development Contents Integration Analytics
Financial Services Manufacturing Education Communications service providers Retail
Monitoring & Management Security
Cloud Platform
Cloud Infrastructure
Compute Storage Network Container Ravello Cloud Machine
Communications service providers Financial Services Manufacturing Retail Education
Communications service providers
Communications service providers (CSPs)* are under attack from the competition and challenged by shifting customer demands, while aiming to monetize new opportunities and managing network growth.
CSPs look to the cloud • 71 percent of CSPs believe that a communications cloud could simplify
operations, speed time to market, and reduce overall effort. They believe cloud and NFV are the top opportunities to improve their competitive position.
NFV adoption continues • 60 percent of CSPs claiming progress with NFV believe that NFV will
achieve many objectives in the next two years. • Objectives around cost reduction and time to market may take longer,
but investments continue.
A tough environment, and getting tougher
• Improving the customer experience and keeping up with the pace of technical changes are the top CSP challenges, and becoming increasingly so.
• Regardless of competitive market position, CSPs generally feel best prepared to handle technical challenges. About half feel ready to conquer customer experience (CX) issues.
Looking for more than just technology suppliers
• While quality, cost, and reducing risk are important, more than half believe the most challenging communications cloud migration hurdles are nontechnical, and they think it’s more important for a cloud partner to provide access to information/expertise in addition to technology than to have only the best technical capabilities.
*Traditional telcos (incumbents and competitors), cable companies offering voice/data telecom services, wireless network operators, and mobile virtual network operators.
• Oracle Java Cloud, Oracle Database Cloud, Oracle Service Cloud • Migrating from on-premises leasing applications to Oracle Java Cloud and Oracle
Database Cloud • Oracle financial applications and associated storage infrastructure will scale to 50
million loans and leases, and cloud-based backup services significantly mitigate risk. • Knowledgebase, helping agents across all customer-facing departments capture and
share feedback from the company’s product pages, social pages, and contact center.
• Oracle PaaS to help prevent outages and increase performance and efficiency of its mission-critical Oracle and third-party applications.
• Oracle Management Cloud’s machine learning techniques enable us to proactively identify potential operational trouble spots even in our most complex applications, helping prevent failures.
• Oracle Mobile Cloud to build a secure IP backbone that delivers messages to 6 billion devices with exceptional reliability and scale. They relies on Oracle Cloud services to connect disparate and rapidly evolving networks, devices, and applications.
• Oracle Mobile Cloud to build a secure IP backbone that delivers messages to 6 billion devices with exceptional reliability and scale. They relies on Oracle Cloud services to connect disparate and rapidly evolving networks, devices, and applications.
Communications service providers
Communications service providers Financial Services Manufacturing Retail Education
Customers are Changing the Game Digital disruption and generational shifts are causing a few fundamental changes in customer
behavior that are rapidly influencing customer expectations from banks.
▪ A third of Millennials believe they will be able to live a bank-free existence in the future.
▪ 53% think their bank does not offer anything different than the other banks.
▪ 73% would be more excited by a banking solution from Google, Amazon, Apple, PayPal,
Square than banks.
Optimal Channel
Experience Personalization
Support For
Mobility
New Age Branches
For Self-Service
And Quick
Solutions
Engagement On
Social Channels
Financial Services
Financial Services
CHALLENGE
Customer Expectations Have Changed
The equilibrium of the relationship has
emphatically shifted to the customer
Product-Centric Approach
Too many origination solutions are product and Channel specific
Product-Centric Approach
Too many origination solutions are product- and
channel-specific
Engage with Prospects
92% of new accounts are researched online… engage with customers
Provide Customer-Centric
Solutions
Don't push products, propose solutions
Omnichannel Interactions
Enable cross-channel execution to optimize customer experience
SOLUTION
Financial Services
CHALLENGE SOLUTION
Complete Process Manage the complete end-to-end
customer on-boarding process
Comprehensive Product Support
Originate all types of bundled product Offerings with relationship-based pricing and centralized limits and
Collateral management
No Single Source of Truth
Banks have multiple sources for customer data,
product data, and documents
Inflexible Processes
Because of inflexible processes, 68% of new account origination still happens in the branch
Communications service providers Financial Services Manufacturing Retail Education
Manufacturing
Manufacturing is Complex… Never just Manufacturing many manufacturer still don’t have real time view of their own production lines, stock, and fulfilled orders. In many case, MRP is being run on a monthly basis with manual adjustment as needed
New complex products & services
• Continued growth through new products and news services have a significant impact existing processes.
• Competitive pressures require rapid business evolution
New generation of workers
• Millennials are rapidly taking over the workplace with system expectations that match their home experiences and new manufacturing technologies.
• Collaboration and ease of use are critical to user adoption
Focus on Revenue Growth
• Revenue growth is a top business driver for the entire enterprise
• Increased focus on developing new digital or service businesses to drive additional revenue
Focus on Agility and Costs • Market dynamics require systems that support production and
supply agility and cost reduction • Augment on-premise with Cloud to reduce IT spend
Manufacturing
Reduction in defects
48.9% 47.8% Reduction in unplanned downtime
17.5% Reduction in energy costs
34.8% Improvement in inventory turns
23.1% Reduction in new product introduction cycle time
16.2% Improvement in Overall Equipment Effectiveness
Critical Metrics set to improve with Smart Manufacturing… > Opportunity is significant
Manufacturing
Applying Data Mining/Data Science to Operational Technology + Informational Technology Data
제조업체의 수율,품질 향상과 제조원가의 절감을 위해 잠재된 기회를 도출하고 개선할 수 있도록 IoT,
In-Memory, Big Data, and Data Mining 의 기술을 활용하는 새로운 Class의 오라클 솔루션
DTC’s : Diagnostic Trouble Codes CAPA : Corrective and Preventative Action 8D: 8 Discipline of Problem Solving SCAR: Supplier Corrective Action Request
Ass
ets
Vo
ice
of
the
Big Data Collection
Big Data Analysis
Actions
Production and Operations
• Production Data
• Non-Conformances
Data Aggregation & Correlation
Early Detection Analytics
• Likes
• Dislikes
• Sentiment
• Complaints
• Claims Resolution & Audit Workflows
• CAPA (8D, 5 Why), SCARs and Reviews
Operations
Engineering
Field Service
Social + Web (Forums, Surveys, etc.)
Technical Assistance Center
Sales and Service Teams, Partners
Connected Asset • DTC’s
• Parameters
Root Cause & Containment
Analytics
Cu
sto
me
r Fa
cto
ry
1
2
3
Manufacturing
Production Monitoring
Fleet Monitoring
Asset Monitoring
Connected Worker
사업차량 (트럭, 버스,
정비 차량, 배달 차량)에
대한 실시간 모니터링
연결된 센서의 데이터로
부터 자산의 사용률,
가용성 모니터링
제조 공장, 장비 모니터링
및 사전 짂단
광산업, 엔지니어링 및
건설 업계 등에서의
직원 추적 및 현황파악
Communications service providers Financial Services Manufacturing Retail Others
Retail
Capitalizing on the Digital Influence Nearly one-in-three shoppers say they spend more when they use digital as part of their
shopping process.
▪ Mobile influence is up, but price checking is down
▪ Digitally-influenced consumers buy more and spend more
▪ 70% of consumers are using digital to drive their own journey and path to purchase
▪ Not all categories are equal
The Hyper-Connected
Consumer
Delivering on Your
Brand Promise
Blend The Physical
& Digital
Closing the Digital Divide
Retail
Cross Channel Customer Centricity
Customers expect high value, targeted assortments, competitive offers, and uninterrupted availability of brand across channels
Inadequate
& Non-integrated Systems
Aging, non-integrated and inadequate systems create issues
such as scalability and cost effectiveness
Pressure from competitors and focus on differentiation compels to
experiment with brand, store formats, web sites etc.
Business Model
& Format Changes
Difficult to track inventory across geographies and multiple vendors to fulfill customer orders in real-time
Complex Distribution Networks & Fulfillment Requirements
Retail Companies Must Continue to Transform
Retail
Augmenting Digital Platforms With New Capabilities for Retail
Retail
How Adaptive Intelligent™ Apps Work
Communications service providers Financial Services Manufacturing Retail Education
Education
The Print to Digital Paradigm Shift is the biggest change in education in 100 years… > The impact is massive. Because everything about instruction has been driven by the textbook-centric, instructor led physical classroom is now driven by digital technologies. From one-size fits all to customized to the needs, style, pace and goal of the learner.
Consumer learning On Demand Digital Choice Student Learning Path Insights
Mobile Social
Digital Changes Everything
61% of US schools have adopted
e-textbooks or digital content in a limited or siloed fashion
65%
Of US and Canadian
school districts are
transitioning to digital
learning environments
A Shift is happening
Education
30%
25% 19%
16%
10%
Supporting project-based learning
Providing personalized earning
Offering blended and virtual learning classes
Partnering with other institutions on advanced ourses
Following a flipped classroom model
Closed-Loop Student Success & Experience
Education
Enhance
Enhancing the impact of each engagement with students
Analyze
Analyze which students are veering off track
Predict
Predict which students are likely to fail
Prescribe
Prescribe meaningful interventions
IDENTIFY
PREDICT
PRESCRIBE
ENGAGE
ACQUIRE EMPOWER Knowledge
& Skills
ENHANCE
INTERVENE
ANALYZE
GROW Professional & Personal
DATA Development Contents Integration Analytics
Financial Services Manufacturing Education Communications service providers Retail
Monitoring & Management Security
Cloud Platform
Cloud Infrastructure
Compute Storage Network Container Ravello Cloud Machine
Incomplete Industry Offerings: Public Cloud
• Most standalone SaaS offerings are incomplete, limited functionality
• Integrating is difficult, time-consuming, inefficient
• Limited PaaS and IaaS
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Enterprise SaaS
Sales
Service
Marketing
Modern HR
CPQ
Commerce
Incomplete Industry Offerings: Public Cloud
• Most PaaS solutions unaware of enterprise applications and infrastructure
• Requires substantial additional developer effort to integrate
• Delays application delivery with potentially unstable results
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Enterprise PaaS
Incomplete Industry Offerings: Public Cloud
• Enterprise applications demand predictable, deterministic behavior
• Most public cloud IaaS deliver unpredictable performance
• May be unsuitable for many enterprise workloads
Enterprise IaaS
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IT Buyers Will Need to Evaluate Vendors with New Lens
New Vendors
• Today’s tactical decisions are tomorrow’s IT architecture
New Decision Criteria
• Decisions must support public and private clouds working together as one
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The Challenge: Connecting the layers, data center and public cloud
Bringing Cloud Agility to Enterprise Application Landscape
SaaS
PaaS
IaaS
• Integrated SaaS
• PaaS designed for enterprise applications
• IaaS designed for enterprise applications
• On-premises, off-premises or public cloud model on-premises
Off-Premises On-Premises
Oracle Cloud Platform
IDENTITY & SECURITY
CONTENT & EXPERIENCE
ENTERPRISE INTEGRATION
DATA INTEGRATION
BUSINESS ANALYTICS
PaaS Open
Hybrid Cloud
Comprehensive
Integrated
Compute Storage Network
IT OPERATIONS MANAGEMENT
APPLICATION DEVELOPMENT
DATA MANAGEMENT
Oracle Data Center Oracle Public Cloud
IaaS
Your Data Center Oracle Cloud at Customer
C@C
`
Complete Integrated Cloud Enterprise IaaS
NETWORKING
COMPUTE SECURITY
STORAGE
Designed and Optimized for Enterprise Workloads
Engineered Systems Services
B X Z P
IaaS Component Services
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Putting it All Together – Reliable, Predictable, Flexible, Fast
Any middlebox – IDS/IPS,… Bare metal hosts VMs Engineered Systems
Physical Network
Datacenters Region
Virtual Network
Compute & Storage ?
Availability Domain 1
Availability Domain 2
Availability Domain 3
Bare metal w/NVMe
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Oracle Cloud Machines
Installation and Configuration
Cloud Operations and Support
Cloud Administration
Oracle Cloud Operations
Customer Premises
* Future release
Cloud-model for Oracle Database
• Bringing cloud capabilities to Data Warehouse and OLTP
Exadata Cloud Machine
Cloud-model for General,
Java and Cloud-native
Apps
• Develop, deploy, manage Oracle and non-Oracle workloads
• IaaS and PaaS
Oracle Cloud Machine
Cloud-model for open Big
Data analytics, apps and
exploration
• Transform info into insight using enterprise Hadoop deployments
Big Data Cloud Machine*
Designed for Heterogeneous applications and Infrastructure
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On Premise
Multi-product/vendor challenges Integration, UIs, data models, support… Scale and delivery model differences High viability and M&A risk Point in time, app specific state checks
Decreasing Visibility
CI/CD and DevOps multiply configuration
changes and shrink detection windows
Mobility and BYOD reduce endpoint control and
relevance of traditional perimeter
Limited visibility into user activity in growing cloud
based assets and infrastructure
Falling SOC Efficiency
SOC runbook automation challenging with
infrastructure evolution
More devices (IoT/mobile) and layers
(containerization) increase SOC load
More point security tools and log formats increase SOC staffing and training
burden
✔ ✔
✔
✔
Oracle Management Cloud - Security & Compliance
40
Improved Security and Risk Posture • Lower risk and cost of data breaches and security incidents
• Early detection of known and unknown threats
• Visibility across heterogeneous infrastructure, cloud assets
Greater SOC Efficiency • Fewer false positives and negatives
• Faster time to detection and remediation
• Reduced learning curve for SOC analysts
Rapid Time to Value • Delivered as a peta-scale cloud service
• Pre-packaged content for security and compliance
• Runbook templates for automation of SOC operations
Continuous security monitoring and configuration compliance assessment
ANY ACTIVITY Logs flows metrics transactions config (On-
premise,cloud)
ANY CONTEXT Assets Users Threats Vulnerabilities
ANALYTICS Correlation Rules Machine Learning Risk Scoring
SOC Analyst, Admin SOC Manager Incident Response Auditors CSO, CIO
FORMATS Dashboards Reports Search
DIMENSIONS Users Assets Threats
TRIAGE Incidents Workflow Configuration
RESPOND INVESTIGATE ANALYZE COLLECT
OMC Security & Compliance Data Flow
Oracle Identity SOC Solution
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Content Security
User Security
Network Security
Security Posture Applications, data and user activity analytics, threat intelligence, and compliance
One-Stop SOC Dashboard
Automated Incident Response & Remediation
Oracle Management Cloud Security Edition
Cloud Security Service
Identity Cloud Service
API Platform Cloud Service
Strategy for IT Migration to Cloud
30% Retire Environment
15%
Oracle SaaS
Expose in existing PaaS Convert to Oracle PaaS Optimize & move to Oracle IaaS Lift and shift to Oracle IaaS
40%
10% Cloud@Customer
<5% Remain on-prem
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