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Work->Data->Insight->ActionCaseStudiesofContinuousImprovementthroughMetrics
JimDamatoPMI-ACP,SA,CSP,CSM,PMP,ITILSolutionsArchitect,CATechnologiesjames.damato@ca.com
10/18/2016
AgileProfessionalsMeetup
RallySoftwareisnowpartofCATechnologies
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How long will it take a ScrumMaster to
screw in a lightbulb?
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Two Points!
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Me (without gray hair)
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You?
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Why a presentation on metrics?
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Why a presentation on metrics?
Too many organizations don’t measure anything
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Why do we measure?
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Why do we measure?
If you can’t measure it, you can’t manage it
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What are metrics for?
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What are metrics for?
Finding your problems(aka Continuous Improvement)
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How do we use metrics?
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How do we use metrics?
Work -> Data -> Insight -> Action
ContinuousImprovementx/t
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Virtue vs Sin
As a lever to drive someone else's behavior
For feedback to improve your own performance
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What’s the most important measurement
in Agile?
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Working software is the primary measure of progress.
What’s the most important measurement
in Agile?
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9,192,631,770
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9,192,631,770
Don’t be fooled by the fallacy of precision
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Let’s look at some practice metrics
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TotalTaskHoursToDo
TotalPointsAccepted
IdealTaskHoursBurndown
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Unfinishediterationplanning
Acceptedhalfofuserstoriesplanned
Accepteduserstorieslateiniteration
Remainingworkhaspeaked
Burndownisflatperiodinthemiddle
Consistentacceptanceoncestarted
ProblemSolved?
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Accepted
Defined In-Progress
Completed
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Lateacceptance
Incompleteacceptance
Dropinworkon7thday
LotsofWorkinProgress
Workcarriedoverfrompreviousiteration
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Considerations– You’re an Agile
coach– Arrived today– Know no history– Have the metrics
– What do we see in the data?
– What would we recommend?
Agile
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Scenario 1• Company 1
– Large engineering program (15 Teams)– Adopted SAFe (Scaling Agile)
• Team 1 Data:– Velocity - Iteration 2.3 thru 5.3– Iteration 5.1, 5.2 & 5.3
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Scenario 1 - Team 1 - Velocity
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Scenario 1 - Team 1 - Velocity
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Scenario 1 - Team 1 - Iteration 5.1
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Scenario 1 - Team 1 - Iteration 5.2
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Scenario 1 - Team 1 - Iteration 5.3
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Scenario 1 - ObservationsTeam 1• Inconsistent Velocity•Acceptance work at iteration end•Lots of WIP•Not planning iteration well•Adding scope during iteration•Changing iteration length
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Scenario 2• Same Company 1
– Large engineering program (15 Teams)– Adopted SAFe (Scaling Agile)
• Team 2 Data:– Velocity - Iteration 2.3 thru 5.3– Iteration 5.1, 5.2 & 5.3
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Scenario 2 - Team 2 - Velocity
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Scenario 2 - Team 2 - Velocity
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Scenario 2 - Team 2 - Iteration 5.1
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Scenario 2 - Team 2 - Iteration 5.2
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Scenario 2 - Team 2 - Iteration 5.3
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Scenario 2 - ObservationsTeam 2§ Good velocity, trending upward§ Not entering defects§ Early acceptance of work§ Better control of WIP§ Good planning of iteration§ Consistent scope during iteration§ Changing iteration length
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Scenario 3• Same Company 1
– Large engineering program (15 Teams)– Adopted SAFe (Scaling Agile)
• Team 1 vs 2 Data:– Impact of changing timebox length
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When are these the same?
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/hour /hourandahalf
When are these the same?
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35 35
28
35
35
28
Team
1Team
2
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Scenario 3 - ObservationsTeam 1 vs 2§ DON’T CHANGE TIMEBOX!!!
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Scenario 4• New Company!!!
– Single Agile Team– Practicing Agile for 2 years– Dedicated ScrumMaster– 2 wk sprints; 3 mo releases
• Single Team Data:– Single Iteration
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Scenario 4 - Iteration
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Scenario 4 - ObservationsIteration- Task actuals increase- Task burndown flat- Late acceptance- Work carrying over from previous iterations- Unfinished work moved to next iteration- Iterations are consistently over committed - Iterations velocity is consistent, but obviously lower than what the
scope of the release is.
What would we recommend?
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Scenario 5 - Expert Level• New-New Company!!!
– Single Agile Team– Practicing Agile for 2 years– Dedicated ScrumMaster– 2 wk sprints; 3 mo releases
• Single Team Data:– Single Iteration– Entire Release
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Scenario 5 - Expert Level
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Scenario 5 - Performance Analytics
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Scenario 5
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Scenario 5 - Observations
What would we recommend?
?
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How do I get metrics like that?
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The first key to success?
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The first key to success?
Estimation!
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The second key to success?
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The second key to success?
Daily updates of progress
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TheEnd
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(Imoustacheyouaquestion!)