Post on 09-Mar-2021
transcript
Working with Travel
Trade
ITAC 2019
Sheldon D’Sylva
Agenda
▪ Jonview Canada – get to know us
▪ Role of a Receptive Operator
▪ Product Cycle
▪ Value Proposition
▪ Trends
Jonview Canada
We are Canada’s leader in creating exceptional holiday
experiences for global travelers, delivered
responsibly by an inspired and innovative team
Company Profile
• 37 Years operating
• Canadian Offices: Toronto (HQ) & Montreal
• UK & France – International Sales offices
• 60 International source markets
• 3000+ Canadian suppliers
• Over 350,000+ passengers received in 2018
• Division of H.I.S. Canada Holding (a division of H.I.S.)
Sales & Marketing
• Over 60 markets
• In market representatives: UK and France
• Look at creative ways to distribute Jonview product globally and market specific
• We deliver Canada to the world
Contracting & Product
Development
• Contract space, rate and conditions for Jonview product
• Source and provide product development recommendations
• Develop and maintain supplier relationships, including re-education
• Develop and maintain tourism association relationships at the DMO and PMO levels and Indigenous Tourism associations at those levels
• Support client product selection
Meet the Contracting & Product Development Team
• Director , ContractingNancy Johnston
•Product Development Sheldon D’Sylva
•British Columbia (Lodges, Transportation, Activities) & the North Roman Dushatsky
•British Columbia , Hotels Carly Lewis
•Alberta & Whistler , Summer Patricia Arias
•Alberta & Whistler, Winter Chris Sevigny
•OntarioSuzanne Stamcos
•Quebec Sophie Gautherot
•Quebec Melissa Harvey
•Atlantic Canada & Tour BuyingCorinne Fuoco
Receptive Operator
Receptive Operator
What does an Inbound/Receptive Operator do?
• Sourcing & Product Development
• Package & Product Offerings
• Distribution
• Fulfillment
Sources
Partnerships
Sales Team
Contracting Team
Tour Directors
Product Development
Point person for PMO/DMO discussions
Vets and integrates new product into the portfolio
Looks for product placement opportunities
Product Offerings
English
language
tariffs
Other
language
tariffs
Our partnership with you
Distribution
Distribution Model
Sup
plie
r
Tour Operator
Jon
vie
wTour
Operator
Travel Agent
Travel Agent
Pas
sen
ger
Distribution - Connectivity
CCRS
Website:
www.jonview.com
Our Reservation team
Direct Connects (API)
Reservation Exchanges – Suppliers
Product Teams
Dynamic Connections
Trade Shows
International
FITUR – Spain
Focus India
ITB – Berlin, German
TTG - Rimini, Italy
WTM – London, UK
Domestic
Rendezvous Canada
Atlantic Showcase
Bienvenue Quebec
Canada’s West Marketplace
Mountain Travel Symposium
Checklist
Checklist
• Jonview timeline – pricing 18 months in advance
• Service Delivery - identifying standards & consistent delivery
• Authentic experience
• Understandable content
• Right duration and sequence
• Reliable schedules
• Price Integrity
• Terms & Conditions
• Turnaround time
• Long term commitment
Value Proposition
Jonview Value Proposition
Our People
Our IT
Our Clients
Our Product – FIT & Group
Our Service
Marketing
Buying