YBP Library Services YBP Library Services May 26, 2008 May 26, 2008.

transcript

YBP Library ServicesYBP Library Services May 26, 2008May 26, 2008

The Corporate Team The Corporate Team

YBP HistoryYBP History Incorporated 1971, Contoocook, NHIncorporated 1971, Contoocook, NH

1st Approval Plan, 1974 (Boston College)1st Approval Plan, 1974 (Boston College)

1st Academic Library Vendor on the web 19961st Academic Library Vendor on the web 1996

Purchased Lindsay & Croft, 1998Purchased Lindsay & Croft, 1998

1st Shelf-Ready Customer, 1999 1st Shelf-Ready Customer, 1999

Acquired by Baker & Taylor, 1999Acquired by Baker & Taylor, 1999

YBP TodayYBP Today 300 employees, 36 professional librarians300 employees, 36 professional librarians

1,900 domestic, 500 international accounts1,900 domestic, 500 international accounts

280+ cataloging/processing accounts280+ cataloging/processing accounts

Offices in the US and UKOffices in the US and UK

300 employees, 36 professional librarians300 employees, 36 professional librarians

1,900 domestic, 500 international accounts1,900 domestic, 500 international accounts

280+ cataloging/processing accounts280+ cataloging/processing accounts

Offices in the US and UKOffices in the US and UK

A Division of Baker & Taylor A Division of Baker & Taylor World’s Leading Distributor of World’s Leading Distributor of

Books, Music, and VideoBooks, Music, and Video

B&T/YBP AdvantageB&T/YBP Advantage

Financial Strength and Stability

Comprehensive Publisher Coverage

Shared R&D and Information

State-of-the-Art Distribution Facilities

Wide Range of Products & ServicesWide Range of Products & Services

Expanded Services via Acquisitions & PartnershipsExpanded Services via Acquisitions & Partnerships

B&T/YBP AdvantageB&T/YBP Advantage

Financial Strength and Stability

Comprehensive Publisher Coverage

Shared R&D and Information

State-of-the-Art Distribution Facilities

Wide Range of Products & ServicesWide Range of Products & Services

Expanded Services via Acquisitions & PartnershipsExpanded Services via Acquisitions & Partnerships

African Book CollectiveAfrican Book Collective

EBLEBL

Ebrary Ebrary

J. A. MajorsJ. A. Majors

Lindsay & CroftLindsay & Croft

NetLibraryNetLibrary

OCLCOCLC

PublishersPublishers

Partnering with Partnering with CustomersCustomers

GobiLink:GobiLink: Cal Poly Pomona Cal Poly Pomona 1996 1996

OCLC PromptCat:OCLC PromptCat: Michigan StateMichigan State 1996 1996

GobiExport:GobiExport: Univ. FloridaUniv. Florida 1997 1997

Consortial Collection Development:Consortial Collection Development: OhioLINK OhioLINK 19981998

GobiAlerts:GobiAlerts: ANZ LibrariesANZ Libraries 2003 2003

Virtual Approval Plan:Virtual Approval Plan: Univ. FloridaUniv. Florida 2004 2004

eBooks:eBooks: NC State, NationalNC State, National 2006 2006

YBP Core ServicesYBP Core Services

Firm Orders

Standing Orders/Continuations

Approval Plans

Technical Services

Firm OrdersFirm Orders Large Inventory: 18 Large Inventory: 18

Million VolumesMillion Volumes Wide and Active Wide and Active

Publisher Contacts Publisher Contacts Ensure Accurate and Ensure Accurate and Fast FulfillmentFast Fulfillment

Coverage of 40,000 Coverage of 40,000 PublishersPublishers

Add 150 Vendors Per Add 150 Vendors Per WeekWeek

RushRush eStatus ReportseStatus Reports

Firm Order PerformanceFirm Order PerformanceFiscal 2007Fiscal 2007

Turnaround T ime

84%94%

1 week 2 weeks 4 weeks 8 weeks

Standing OrdersStanding Orders

48,000 Active Series48,000 Active Series 5% Unique Series5% Unique Series Integrate and Coordinate with Integrate and Coordinate with

Approval PlanApproval Plan Online Claiming Via GOBI Online Claiming Via GOBI eReference WorkseReference Works

APPROVAL PLANS

YBP QualificationsYBP QualificationsYBP QualificationsYBP Qualifications 33 Years of Experience33 Years of Experience

70% of Sales from Approvals/Slips70% of Sales from Approvals/Slips

30% of Staff Work in the Approval Department 30% of Staff Work in the Approval Department

Comprehensive Coverage Comprehensive Coverage

59,732 Titles Profiled in Fiscal 200759,732 Titles Profiled in Fiscal 2007

15,498 eBooks 15,498 eBooks

1,445 Imprints1,445 Imprints

A Proven Methodology (return rate less than 4%)A Proven Methodology (return rate less than 4%)

Combines LC, or Dewey, or NLM subjects with free form narrative Combines LC, or Dewey, or NLM subjects with free form narrative

Accommodates interdisciplinary topics (e.g. Women’s Studies)Accommodates interdisciplinary topics (e.g. Women’s Studies)

Flexible/adaptable/easy-to-understand book-in-hand profilingFlexible/adaptable/easy-to-understand book-in-hand profiling

Lindsay & CroftLindsay & Croft

25 Years Experience25 Years Experience 50% Staff Work in Approvals50% Staff Work in Approvals 16,412 Titles Treated in Fiscal ’0616,412 Titles Treated in Fiscal ’06 70% Sales via Approvals70% Sales via Approvals 1,500 Presses1,500 Presses

The YBP/L&C Approval Plan ProcessThe YBP/L&C Approval Plan Process

Creating a ProfileCreating a Profile PurchasingPurchasing Book-in-Hand EditBook-in-Hand Edit AllocatingAllocating

Create a Profile Representing Your Create a Profile Representing Your Collection Collection Development RequirementsDevelopment Requirements

Determine Coverage

Non-Subject Parameters Publisher Series Classification (LC, Dewey,

Non-Subject ParametersNon-Subject Parameters BINDINGBINDING CO-PUBLISHED TITLESCO-PUBLISHED TITLES DISTRIBUTED PRESSESDISTRIBUTED PRESSES FORMATFORMAT LANGUAGELANGUAGE CONTENT LEVELCONTENT LEVEL NEW EDITIONSNEW EDITIONS NON‑BOOK FORMATNON‑BOOK FORMAT PLACE OF PUBLICATIONPLACE OF PUBLICATION PRICE CEILINGPRICE CEILING REPRINTSREPRINTS REFERENCE BOOKSREFERENCE BOOKS SETS AND SERIESSETS AND SERIES TRANSLATIONSTRANSLATIONS ASPECTSASPECTS GEOGRAPHIC SPECIFICATIONSGEOGRAPHIC SPECIFICATIONS INTERDISCIPLINARY STUDIESINTERDISCIPLINARY STUDIES

Agricultural

Allied health

Anthropological

Archaeological

Architectural

Asian Studies

Asian-American Studies

Bible Commentary

Black Studies

Business

Career

Chicano/Hispanic Studies

Children’s Studies

Classics

Clinical

Computer

Contemporary Social

Counseling

Description & Travel

Developing Countries

Devotional

Distance education

Doctrinal

Economic

Educational

Environmental

Ethical

Ethnic Studies

Family Studies

Foreign Relations

Future Studies

Gay/Lesbian Studies

Geographical

Gerontology

Globalization

Higher Educational

Historical

History of Ideas

Hospitality Industry

Irish Studies

Jewish Studies

Journalistic Treatment

Local Interest

Marine

Maritime Studies

Mass Media

Medical

Medieval Studies

Men’s Studies

Military

Multicultural Studies

Nanotechnology

Narrow Topic

Native American Studies

Nursing

Overview

Pastoral

Philosophical

Pictorial Work

Political

Practical (Guidebooks)

Proselytizing

Psychological

Public Policy

Quantitative/Statistical

Religious

Self-Help

Social Work

Speech & Hearing Impaired

Teaching of

Technical (Law)

Topics of Current Media Attention

Transportation

Vocational/Technician

Women’s Studies

Publishers CoveragePublishers Coverage1,445 Imprints1,445 Imprints

Worldwide including Africa, Australia, Worldwide including Africa, Australia, Canada, New Zealand, UKCanada, New Zealand, UK

48% Small and Society Presses48% Small and Society Presses

31% Trade Presses31% Trade Presses

21% University Presses21% University Presses

Series on ApprovalSeries on Approval40,000 active series (one third of approval universe)40,000 active series (one third of approval universe)

Options :Options :

Ship on approval all volumes within a series Ship on approval all volumes within a series Receive notification slips for all volumes within a given Receive notification slips for all volumes within a given

series, overriding normal profile parametersseries, overriding normal profile parameters Allow the approval plan profile to work normally for volumes Allow the approval plan profile to work normally for volumes

within a series, imposing no title-specific series instruction within a series, imposing no title-specific series instruction Block from the approval planBlock from the approval plan --- or --- --- or --- YBP will supply on standing orderYBP will supply on standing order

Subject CoverageSubject Coverage

Subject Specific InstructionsSubject Specific Instructions Can Include Free Form TextCan Include Free Form Text

Excel Format Allows for FlexibilityExcel Format Allows for Flexibility Easy to Read, Comprehend, & ChangeEasy to Read, Comprehend, & Change

Sample ProfileSample Profile

Pre-Publication Purchase Seven Buyers Averaging 8 Years of Experience EachSeven Buyers Averaging 8 Years of Experience Each Responsibilities Divided by PressResponsibilities Divided by Press Submit Purchase OrderSubmit Purchase Order Results in Brief Bibliographic RecordResults in Brief Bibliographic Record

Book-in-Hand ProfilingBook-in-Hand ProfilingEnhance the data in the bibliographic recordEnhance the data in the bibliographic record

Twelve Profilers Averaging Twelve Profilers Averaging 10 Years Experience10 Years Experience

Assigned LC classesAssigned LC classes

Subject SpecialistsSubject Specialists

Allocating Against Your ProfileAllocating Against Your Profile

1. Series Instructions1. Series Instructions

2. Publisher Coverage2. Publisher Coverage

3. Non-Subject Descriptors3. Non-Subject Descriptors

4. LC Classification4. LC Classification

5. Fund Code Assignment5. Fund Code Assignment

Narrative instructions trigger questions Narrative instructions trigger questions

Profiler makes the final decisionProfiler makes the final decision

Additional Approval Options …Additional Approval Options …US/UK Approval Coordination and Dup ControlUS/UK Approval Coordination and Dup Control

Loading Holdings to GOBI/YBP DatabaseLoading Holdings to GOBI/YBP Database

World EnglishWorld English

African Books CollectiveAfrican Books Collective

Paper-preferred Paper-preferred

Award and Review ProgramsAward and Review Programs

eBooks from NetLibrary, EBL, and ebrary eBooks from NetLibrary, EBL, and ebrary

Coverage of Your Faculty Authors Coverage of Your Faculty Authors

Approval Plus (over 300 titles last year)Approval Plus (over 300 titles last year)

Selection by FacultySelection by Faculty

Ongoing Evaluation and RevisionOngoing Evaluation and RevisionOngoing Evaluation and RevisionOngoing Evaluation and Revision

Library FeedbackLibrary Feedback

ReturnsReturnsQuestions/IssuesQuestions/Issues

Reports and AnalysisReports and Analysis

LibraryLibrary

YBPYBP

RevisionRevisionJoint processJoint processReturn visits as neededReturn visits as needed

Library FeedbackLibrary Feedback

ReturnsReturnsQuestions/IssuesQuestions/Issues

Reports and AnalysisReports and Analysis

LibraryLibrary

YBPYBP

RevisionRevisionJoint processJoint processReturn visits as neededReturn visits as needed

GOBI Home PageGOBI Home Page

Setting up the preferences Setting up the preferences – Note the open URL– Note the open URL

Setting User ProfilesSetting User Profiles

Creating Users and Creating Users and Matching to ProfilesMatching to Profiles

Search OptionsSearch Options

Standard Search (screen Standard Search (screen 1)1)

Standard Search (screen Standard Search (screen 2)2)

Search results – sought Search results – sought term = Mugabeterm = Mugabe

Results from Library Results from Library Catalogue using the Open Catalogue using the Open

URL linkURL link

Alternate EditionsAlternate Editions

YBP and L&C activityYBP and L&C activity

Table of ContentsTable of Contents

Book JacketBook Jacket

Title SummaryTitle Summary

Book Review from Choice – Book Review from Choice – October 2003October 2003

Can e-mail book details to Can e-mail book details to colleaguescolleagues

Can add details to FolderCan add details to Folder

Can save to disk – choices Can save to disk – choices are Tab Delimited; HTML; are Tab Delimited; HTML;

PDFPDF

Print Choices – all marked Print Choices – all marked items or one per pageitems or one per page

To order use Order Cart or To order use Order Cart or GOBI ExpressGOBI Express

Order AcknowledgementOrder Acknowledgement

Can use the Order Cart to Can use the Order Cart to build an order for multiple build an order for multiple

itemsitems

Note that GOBI will check Note that GOBI will check for duplicationsfor duplications

A click overrides the A click overrides the warningwarning

Search for outstanding Search for outstanding ordersorders

Order StatusOrder Status

GOBI Alerts - UsersGOBI Alerts - Users

GOBI Alerts – ViewsGOBI Alerts – Views

Design Alert and Link it to Design Alert and Link it to UsersUsers

Screen 1Screen 1

Screen 2Screen 2

Screen 3Screen 3

Example of a GOBI AlertExample of a GOBI Alert

GOBI lists books in paper GOBI lists books in paper form and also e-booksform and also e-books

There is a choice of 3 There is a choice of 3 aggregatorsaggregators

Can preview whole bookCan preview whole book

Edit Peer Group for Edit Peer Group for ComparisonComparison

Create a Peer Ranking Create a Peer Ranking ReportReport

Peer Ranking ReportPeer Ranking Report

Peer Comparison Titles Peer Comparison Titles acquired by Peer but not by acquired by Peer but not by

my librarymy library

Peer Comparison Titles Peer Comparison Titles acquired by my library but acquired by my library but

not by Peernot by Peer

Peer Comparison Titles acquired Peer Comparison Titles acquired by neither Peer nor my library by by neither Peer nor my library by

Peer Comparison Titles acquired Peer Comparison Titles acquired by both Peer and my library by LCby both Peer and my library by LC

Technical Services OptionsTechnical Services Options Electronic SelectionElectronic Selection Electronic OrderingElectronic Ordering MARC-formatted Export or MARC-formatted Export or

Confirmation RecordsConfirmation Records Electronic Status ReportsElectronic Status Reports Cataloging RecordsCataloging Records

YBPYBP OCLC PromptCatOCLC PromptCat YBP-OCLC Cataloging PlusYBP-OCLC Cataloging Plus

Customized Data InsertionCustomized Data Insertion Electronic InvoicingElectronic Invoicing Physical ProcessingPhysical Processing

Some Technical Services Some Technical Services StatisticsStatistics

YBP Cataloging: YBP Cataloging: 50,000+ invoice lines/year50,000+ invoice lines/year100+ Customers100+ Customers

PromptCat: PromptCat: 1,000,000+ invoice lines/year1,000,000+ invoice lines/year200+ Customers200+ Customers

Book Processing: Book Processing: 1,000,000+ books/year1,000,000+ books/year225+ Customers225+ Customers

Commercial Binding: Commercial Binding: 40,000 books/year40,000 books/year100+ Customers100+ Customers

Customer Service DepartmentCustomer Service Department

Eighteen BibliographersEighteen Bibliographers

Six have an MLSSix have an MLS

Intensive TrainingIntensive Training

Experience in all of YBP ServicesExperience in all of YBP Services

Ten Bibliographic AssistantsTen Bibliographic Assistants

Title SearchesTitle Searches

Order ManagementOrder Management

Customer QueriesCustomer Queries

Customer Service Customer Service A Single Point of Contact A Single Point of Contact

Rapid Response to Your QueriesRapid Response to Your Queries

Involved in Set Up of YBP Supplied Technical Involved in Set Up of YBP Supplied Technical Services Services

Account Design & SpecificationsAccount Design & Specifications

Implement Approval ChangesImplement Approval Changes

Works Closely With Your Field RepresentativeWorks Closely With Your Field Representative

Special Project Teams (e.g. retrospective lists)Special Project Teams (e.g. retrospective lists)

YBP’s Strategic DirectionYBP’s Strategic DirectionContinue to Provide Top Shelf Service to Continue to Provide Top Shelf Service to CustomersCustomersProvide Libraries with Integrated Collection Provide Libraries with Integrated Collection Management and Acquisition Support for Management and Acquisition Support for Electronic Content Electronic Content

Hosted Platforms Hosted Platforms NetLibrary, ebrary, EBLNetLibrary, ebrary, EBL

Publisher Direct Publisher Direct Individual eBooksIndividual eBookseBook collectionseBook collectionsDatabase subscriptionsDatabase subscriptionsAudioAudio

Continue to Enhance GOBIContinue to Enhance GOBI

YBP’s Strategic DirectionYBP’s Strategic Direction Expanded Technical Service Offering to Include Expanded Technical Service Offering to Include

Customized Library Outsourcing SolutionsCustomized Library Outsourcing Solutions Integrate access to A/V MaterialIntegrate access to A/V Material Expanded Service for Foreign Language Expanded Service for Foreign Language

MaterialMaterial Baker & Taylor Commitment and Support Baker & Taylor Commitment and Support Explore Partnerships to Deliver Value to Our Explore Partnerships to Deliver Value to Our

Customers Customers YBB/OCLC Cataloging PLUSYBB/OCLC Cataloging PLUS YBP/OCLC Collection AnalysisYBP/OCLC Collection Analysis WorldCat SelectionWorldCat Selection Print-on-DemandPrint-on-Demand

YBP’s Goal: Best YBP’s Goal: Best ValueValue ServiceServiceServiceService

PricePricePricePrice TechnologyTechnologyTechnologyTechnology

Libraries Selecting YBP Since 2003Libraries Selecting YBP Since 2003

Adelphi UniversityAdelphi UniversityUniversity of Alberta*University of Alberta*Arizona State University*Arizona State University*Atlanta University CenterAtlanta University CenterBrandeis UniversityBrandeis UniversityCal State – FresnoCal State – FresnoColumbia University*Columbia University*Harvard* & Harvard MedicalHarvard* & Harvard MedicalMcGill University*McGill University*University of Missouri*University of Missouri*University of New MexicoUniversity of New MexicoOld Dominion UniversityOld Dominion UniversityRice University*Rice University*Rutgers University*Rutgers University*

Syracuse University*Syracuse University*Texas A&M University*Texas A&M University*University of Iowa*University of Iowa*University of Miami*University of Miami*University of Oklahoma*University of Oklahoma*University of Pittsburgh* & HSCUniversity of Pittsburgh* & HSCUniversity of Washington*University of Washington*University of WyomingUniversity of WyomingVassar CollegeVassar CollegeVirginia Commonwealth Virginia Commonwealth Virginia Tech University*Virginia Tech University*Washington State*Washington State*Yale University*Yale University*

* ARL Library* ARL Library

Why Libraries Select YBPWhy Libraries Select YBPWhy Libraries Select YBPWhy Libraries Select YBP Financial Stability and Range of ServicesFinancial Stability and Range of Services Continuous Growth and InnovationContinuous Growth and Innovation Connection with the Library CommunityConnection with the Library Community Deep InventoryDeep Inventory Comprehensive, Accurate, Fast Fulfillment Comprehensive, Accurate, Fast Fulfillment Publisher and Profiling ScopePublisher and Profiling Scope GOBIGOBI Training and Support Training and Support Outstanding Customer ServiceOutstanding Customer Service Consortia ExpertiseConsortia Expertise Local Presence Local Presence Creating New Value in Partnership with CustomersCreating New Value in Partnership with Customers

Financial Stability and Range of ServicesFinancial Stability and Range of Services Continuous Growth and InnovationContinuous Growth and Innovation Connection with the Library CommunityConnection with the Library Community Deep InventoryDeep Inventory Comprehensive, Accurate, Fast Fulfillment Comprehensive, Accurate, Fast Fulfillment Publisher and Profiling ScopePublisher and Profiling Scope GOBIGOBI Training and Support Training and Support Outstanding Customer ServiceOutstanding Customer Service Consortia ExpertiseConsortia Expertise Local Presence Local Presence Creating New Value in Partnership with CustomersCreating New Value in Partnership with Customers

Questions?Questions?

Thank You for the Opportunity Thank You for the Opportunity to Present YBP’s Servicesto Present YBP’s Services

YBP Library Services YBP Library Services May 26, 2008 May 26, 2008.

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