Your User is a Hero: Applying Joseph Campbell’s “Monomyth” to User Experience Design

Post on 11-Aug-2014

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Chances are, you’re already using User Journeys to plan how people will interact with products you design. Writers have been doing this for centuries – creating characters, and working out how those characters interact with their newly designed world. We’ll discuss a common narrative framework, Joseph Campbell’s “Monomyth”, and how we can use it to create robust user journeys that drive innovative design and address real human needs. User Journeys are a power tool that are often under-utilized. This is partly because their strengths are misunderstood or overlooked. This session will provide a flexible structure to base user journeys on, which can help designers identify bottlenecks, important players, and deeper underlying themes or challenges of design problems. These insights can be used to drive design direction, client workshops, user research plans, and experience strategy. Additionally, this can be thought of as an introduction into applying theories and frameworks from other disciplines into the way we conceptualize our users.

transcript

YOUR USER IS A HEROTHE MONOMYTH & USER EXPERIENCE DESIGN

MINNEWEBCON 2014MATT EDWARDS @ASTRONAUTPNGUIN

#MINNEWEBCON

YOUR USER IS A HEROTHE MONOMYTH & USER EXPERIENCE DESIGN

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1. JOSEPH CAMPBELL’S “MONOMYTH”

• STRUCTURE

• CRITICISMS

2. DAN HARMON’S “STORY CIRCLE”

• STRUCTURE

• THEMATIC DUALITIES

3. DESIGNING WITH NARRATIVE

• USE CASES

MINNEWEBCON 2014@ASTRONAUTPNGUIN

THE HERO’S JOURNEYJOSEPH CAMPBELL & CHRISTOPHER VOGLER

MINNEWEBCON 2014@ASTRONAUTPNGUIN

MINNEWEBCON 2014@ASTRONAUTPNGUIN

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1. THE ORDINARY WORLD 2. THE CALL TO ADVENTURE 3. REFUSAL OF THE CALL 4. MEETING WITH THE MENTOR 5. CROSSING THE THRESHOLD 6. TESTS, ALLIES, AND ENEMIES 7. THE APPROACH 8. THE ORDEAL 9. THE REWARD 10. THE ROAD BACK 11. THE RESURRECTION 12. RETURN WITH THE ELIXER.

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1. LIMITED AWARENESS OF PROBLEM 2. INCREASE AWARENESS 3. FEAR; RESIST CHANGE 4. OVERCOME FEAR 5. COMMIT TO CHANGE 6. EXPERIMENT W/ NEW CONDITIONS 7. PREPARE FOR MAJOR CHANGE 8. TRIGGER LIFE CHANGING EVENT 9. ACCEPT CONSEQUENCES 10. NEW CHALLENGE; REDEDICATION 11. FINAL ATTEMPT 12. MASTERY

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1. HEROES 2. SHADOWS 3. MENTORS 4. HERALDS 5. THRESHOLD GUARDIANS 6. SHAPESHIFTERS 7. TRICKSTERS 8. ALLIES

MINNEWEBCON 2014@ASTRONAUTPNGUIN

THE ORDINARY WORLD

(HERO)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

THE CALL TO ADVENTURE

(HERALD)

(TRICKSTER)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

REFUSAL OF THE CALL

MINNEWEBCON 2014@ASTRONAUTPNGUIN

MEETING THE MENTOR

(MENTOR)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

(THRESHOLD GUARDIANS ERRY-WHERE)

CROSSING THE THRESHOLD

MINNEWEBCON 2014@ASTRONAUTPNGUIN

TESTS, ALLIES, AND ENEMIES

(ALLY)

(SHAPESHIFTER)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

THE APPROACH(NOT A MOON)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

THE ORDEAL

(THE SHADOW)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

THE REWARD(THE TREASURE)

(YES, SHE’S BEING OBJECTIFIED)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

(THRESHOLD GUARDIANS)

THE ROAD BACK

MINNEWEBCON 2014@ASTRONAUTPNGUIN

(PORKINS)

THE RESURRECTION

MINNEWEBCON 2014@ASTRONAUTPNGUIN

RETURN W/ THE ELIXIR

CRITICISMSDETAILS ARE EVERYTHING

MINNEWEBCON 2014@ASTRONAUTPNGUIN

MINNEWEBCON 2014@ASTRONAUTPNGUIN

ETHNOCENTRISM

MINNEWEBCON 2014@ASTRONAUTPNGUIN

HETERONORMATIVITY

CRITICISMS ARE NOT DEALBREAKERSJUST ACCOUNT FOR SHORTCOMINGS.

MINNEWEBCON 2014@ASTRONAUTPNGUIN

MINNEWEBCON 2014@ASTRONAUTPNGUIN

THE STORY CIRCLEDAN HARMON & CHANNEL 101

MINNEWEBCON 2014@ASTRONAUTPNGUIN

(#SIXSEASONSANDAMOVIE)

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1

3

5

7

2

46

8

THE STORY CIRCLE

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1

3

5

7

2

46

8

1. A CHARACTER IS IN A ZONE OF

COMFORT

2. BUT THEY WANT SOMETHING

3. THEY ENTER AN UNFAMILIAR

SITUATION

4. ADAPT TO IT

5. GET WHAT THEY WANTED

6. PAY A HEAVY PRICE FOR IT

7. THEN RETURN TO THEIR FAMILIAR

SITUATION

8. HAVING CHANGED

THE STORY CIRCLE

MINNEWEBCON 2014@ASTRONAUTPNGUIN

A CHARACTER IS IN A ZONE OF COMFORT

BUT THEY WANT SOMETHING

THEY ENTER AN UNFAMILIAR SITUATION

ADAPT TO IT

GET WHAT THEY WANTED

PAY A HEAVY PRICE FOR IT

THEN RETURN TO THEIR FAMILIAR SITUATION

HAVING CHANGED

MINNEWEBCON 2014@ASTRONAUTPNGUIN

WHEN YOU

HAVE A NEED

YOU GO SOMEWHERE

SEARCH FOR IT

FIND IT

TAKE IT

THEN RETURN

HAVING CHANGED

MINNEWEBCON 2014@ASTRONAUTPNGUIN

WHEN YOU

HAVE A NEED

YOU GO SOMEWHERE

SEARCH FOR IT

FIND IT

TAKE IT

THEN RETURN

HAVING CHANGED

MINNEWEBCON 2014@ASTRONAUTPNGUIN

YOU NEED,

GO SEARCH,

FIND, TAKE,

RETURN CHANGED.

MINNEWEBCON 2014@ASTRONAUTPNGUIN

YOU NEED,

GO SEARCH,FIND, TAKE,

RETURN CHANGED

MINNEWEBCON 2014@ASTRONAUTPNGUIN

REFLECTING

CONSIDER DUALITIES

ACTING

CONCRETE ABSTRACT

MINNEWEBCON 2014@ASTRONAUTPNGUIN

CONSIDER DUALITIES

REFLECTING REFLECTING

ACTING ACTING

ABSTRACT

ABSTRACTCONCRETE

CONCRETE

MINNEWEBCON 2014@ASTRONAUTPNGUIN

DESIGNING WITH NARRATIVETHE STORY CIRCLE AND DATA SYNTHESIS

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Q: WHEN IS THIS USEFUL?A: YES

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WORKSHOPS

MINNEWEBCON 2014@ASTRONAUTPNGUIN

RESEARCH PLANNING

MINNEWEBCON 2014@ASTRONAUTPNGUIN

DATA SYNTHESIS

MINNEWEBCON 2014@ASTRONAUTPNGUIN

EXPERIENCE STRATEGY

MINNEWEBCON 2014@ASTRONAUTPNGUIN

FEATURE DEVELOPMENT

MINNEWEBCON 2014@ASTRONAUTPNGUIN

SOCIAL MEDIA STRATEGY

MINNEWEBCON 2014@ASTRONAUTPNGUIN

COMMUNITY-CENTERED DESIGN

YOUR USER IS A HEROTHE MONOMYTH & USER EXPERIENCE DESIGN

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1. JOSEPH CAMPBELL’S “MONOMYTH”

• STRUCTURE

• CRITICISMS

2. DAN HARMON’S “STORY CIRCLE”

• STRUCTURE

• THEMATIC DUALITIES

3. DESIGNING WITH NARRATIVE

• USE CASES

MINNEWEBCON 2014@ASTRONAUTPNGUIN

I HAVE A QUESTION

I DECIDE TO ASK

I ASK THE QUESTION

EVERYONE BENEFITS

ADDITIONAL RESOURCESINFORMATION

MINNEWEBCON 2014@ASTRONAUTPNGUIN

1. JOSEPH CAMPBELL - “THE HERO WITH A THOUSAND FACES” - LINK

2. CHRISTOPHER VOGLER - “THE

WRITER’S JOURNEY” - LINK 3. DAN HARMON, CHANNEL 101 -

“STORY STRUCTURE” TUTORIALS - LINK

CONTACTEMAIL: MEDWARDS@NERDERY.COM

TWITTER: @ASTRONAUTPNGUIN