ZAPTPERSONALIZED WORKOUT COACH

Contextual Inquiry and Task Analysis.

Akshaya VenkatMichael ZhouTom LehmannBrenna Smith

OVERALL PROBLEM AND SOLUTION

Lack of information about exercise prevents people from having and implementing fitness goals.

Trouble finding the information.

ZAPT aims to provide personalized workout plans that fit the users schedule, body type, and exercise goals.

CONTEXTUAL INQUIRY 4 people (Different ages and

different fitness goals. Age, technology proficiency,

physical mobility and time and money constraints.

Hitting a plateau while trying to achieve their goals.

Didn’t know how to start exercising or had started but wanted a more personalized plan.

Gym setting

CONTEXTUAL INQUIRY RESULTSInterviewee 1 Interviewee 2

• College student (Female)• No problems with

weight/body image• Lean muscle and toning. • Wasn’t trying new

exercises due to risk of injury, embarrassment or waste of time.

• Limited time/money.

• College student (Male)• Low stamina and just felt “out

of shape” compared to friends.

• Wanted overall health benefits of exercise.

• Limited time/money• Open minded at gym• Time wasted at gym looking

at directional pictures or other exercisers for new exercise ideas.

• Not fun

CONTEXTUAL INQUIRY RESULTS 2Interviewee 3 Interviewee 4

• Mid-aged Male• Needed to exercise for

health reasons. • NO exercising to fullest

potential due to speculation that he was exercising wrong and was afraid of injury.

• No time or money budget• Minor physical limitations

due to age.

• Mid-aged woman• Main goal: shedding body fat• Wanted to lose pounds quickly

while on a time constraint. • Not very skilled with today’s

technology (i.e smartphones) • Physical limitations could be

developed in the future due to age.

TASK ANALYSIS PART 1: primary users will smartphone

users Biggest constraints were time and

money. Most participants knew exact goal

but didn't’t know of target-specific exercises.

Scheduling aspects were highly sought after and requested.

Tools to critique form and fix it if necessary.

Both outdoor and Indoor workouts.

TASK ANALYSIS PART 2: Workouts that didn’t work with

one’s lifestyle. (Too long, lack of equipment/gear)

Large gap between the large amounts of data the users are finding, and the data that the users need to develop a successful workout plan.

Older generation: usually found workouts through magazines or books

Younger generation: usually found workouts though mobile applications, internet, social media and YouTube.

TASK ANALYSIS PART 3: Social communication is key within target

customers Motivation Face to face support Scheduling purposes Sharing via social media

interviewees felt that the majority of their time effort was wasted on organizational tasks.

Finding a workout, learning the exercises, and completing the workout.

Health restrictions and frustrations to be minimized

REPRESENTATIVE TASK PART 1: Getting a personalized

workout (simple, high importance, high frequency): Customers could easily express

what they wanted and the constraints they had.

Users want to be able to quickly specify what they need and get a personalized workout.

Done frequently by users (needs to be accessed quickly and easily)

REPRESENTATIVE TASK PART 2: Scheduling

workouts (complex, moderate important, low frequency): A significant barrier to

working out. Users want a work out that

will fit their schedule, allows time for recovery and work out with friends.

Having to play workout times that were suitable for both themselves and their friends was reported as being difficult

REPRESENTATIVE TASK PART 3:

Learning how to do exercises (moderate, high importance, moderate frequency) Most mentioned/frustrating aspect of

workout and achieving goals. Often felt they were doing exercises

wrong or that they were ineffective. Needs an option to explicitly see how

a workout is done, and want feed back on their own form.

EARLY DESIGN SKETCHES

EARLY DESIGN SKETCHES

EARLY DESIGN SKETCHES

SUMMARY

Main idea: Creating an app that produces a personalize workout schedule and plan for individuals.

Taking into consideration time/money/facility constraints.

Easy and effective scheduling feature for motivational and group exercise purposes.

Proper guidance of all exercises for user.

THANKS FOR WATCHING!