Your business technologists. Powering progress

24-08- 2011

Zero email

Max Janssen, Utrecht 2012

2

Agenda

� Introduction

� Why zero email

– Explanation of zero email

– Understand the rationality behind this initiative

� 3 steps to Zero

� Master your inbox

– Be prepared for the future and spend less time with your email

– Understand better ways to manage your email traffic

“Our ambition is to

be a Zero email

company within

3 years”

Thierry Breton

CEO Atos

februari 2011

33%<50

23%>100

44%>50<100

Email received per day

Email overload @ Atos

7% less than 1 hour

17% between 1 and 1,5 hours

20% between 1,5 and 2 hours

33% between 2 and 3 hours

23% more than 3 hours

Daily time spent on email

Why?

Evolution

Transformation

What is social media tooling?Social networking

Social bookmarking

Tagging

Video

Instant messaging

Wiki

you

(micro) Blog

RSS

Community

Portal

Document

Collaboration

Online mindmapping

Consumerization of IT

The business process

10

Collaboration

Process mails

Awareness

Enterprise Social Network

Process Optimizing

Workshops

3 steps to Zero

step 1

step 2

step 3

11

Step 1 & 2

REDUCE INCOMING EMAIL

REQUEST- Wiki- Blog- OCS functionalities- Livelink

- End subscriptions- Etc.

REDUCE OUTGOING EMAIL

DO NOT USE- CC/BCC- Group message- Reply All

USE- Telephone- Walk & Talk- OCS functionalities- Wiki- Blog- Livelink- Etc.

REDUCE TIME SPEND ON EMAIL

OrganizeTimeboxWrite better mail

TO DOMAYBE

LATER

SHORT

ARCHIVEREFERENCE

IN

OUT

UPSTREAM

DOWNSTREAM

WAITING

Master your inbox (GTD)

13

Step 3

14

15

Pilot testing Enterprise Social Network

Max Janssen

+31 6 120.28.571

Twitter: @maxjanssen