Zolv World Travel Market (WTM 2010) Presentation

Post on 24-Jan-2015

962 views 0 download

description

Zolv.com Ltds' Business Director, Jonathan Greenstead talks about the future of Travel Website Technology entitled "Clever Stuff for Travel – Closed Loop Marketing, Online Sales Persuasion and Cloud Computing" which was very popular during the show.

transcript

Closed Loop Marketing Digital Rapport

Cloud Computing

Travel websites that sell more…

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Selling travel online since 2002

Technology Ninjas

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

2010 Scorecard

Brochure content online

Online booking

Web Content Management

Web Merchandising

SEO and PPC Optimisation

Website Usability

Analytics and Reporting

User Generated Content & Trip Advisor

Social Media – Facebook & Twitter

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

So why are industry

conversion rates

still going down?

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

… and what can we

do about it?

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

• Closed Loop Marketing to generate more visitors

• Digital Rapport to increase sales conversion

• Cloud Computing to guarantee the user experience … and reduce the cost!

Delivering Clever Stuff in 2011

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Helping travel companies sell more…

Cloud Computing

DigitalRapport

Closed Loop Marketing

IT

Sales

Marketing

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Closed Loop Marketing

Generating more warmed up and qualified visitors

to your website

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Customer

MarketerSegm

ented Email

Visit

or In

sight

s

Warm

Welcom

e Pers

onal M

essa

ge

That’s clever!

CRM

Website Email

Closed Loop Marketing

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Building relationships

not one-night stands

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Digital RapportIncreasing sales conversion

one visitor at a time

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Reversing the sales conversion downward spiral

This is an industry problem and that makes it your problem

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

© BBC Enterprises

Suits you!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Paralysed by choice

Come & talk to us on stand TT170 or check us out online at zolv.com

Reversing the trend

Visitors

Sales Conversion Digital Rapport

That must be

magic!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

They’ve done well!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Digital Rapport

Website

CRM RapportEngine™

Res. Platform

It’s all about me, me, me!

Customerwww.zolv.com Call us on 0113 380 0950 or Email

info@zolv.com

Luxury Ski Chalets

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

So pretty!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Chocolate box!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Hardcore luxury!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Show them what they want,

what they really, really want

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Cloud ComputingGuaranteeing the User experience

and reducing the cost!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

10 months of the year

Web Farm

Website Visitors

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Web Farm

Website Visitors

2 months of the year

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

But you cannot buy servers for

only 2 months of the year…

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

The reality!

Web Farm

Website Visitors What a waste of money!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

There must be

a better way?

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Cloud Computing Platforms

It’s so controllable

!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Typical savings of 50%+

… and there’s more!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Content Delivery Networks

Cloud Web Servers

Website Visitors

Content Delivery Network

HTML Pages Graphics, Scripts, CSS

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Hello

Gorge

ous

!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

50% CDN delivered!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

A website that never slows

down – a dream come true!

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Pulling it all together

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Web Travel Platform• Understands the products you sell and manages

SEO, media, pages, promos, etc.

• Supports the full complexity of travel editions and

seasonal campaigns

• Online merchandising and full campaign

management

• User friendly complex versioning & release

management

• Scheduling of campaigns and releases

• Easy to use complex security and workflow

• Cloud and CRM ready

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

WTP Components

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

RapportEngine.com• Making your website visitors feel welcomed

• Listening to what your visitors are saying

• Leading your visitors to the perfect holiday

• A/B testing on steroidsAlways

listening…

Features include:

• Real-time Customer Segmentation

• Real-time Visitor Reporting

• Real-time Promo Optimisation and Recommendations

• Real-time Analysis and Site Adaption

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

Bring it together and what have you got?

• Closed Loop Marketing to build relationship not one night

stands

• Digital Rapport to make those relationships fruitful and long

lasting

• Cloud Computing so the relationship is never disappointing

• And loved customers buy more holidays!

Show your

customers big love

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com

We help travel companies big and small

so please get in touch

www. .com

Thank-you for your time

www.zolv.com Call us on 0113 380 0950 or Email info@zolv.com