Jorge E. Hernández Pascale ZarateFátima Dargam Boris DelibašicShaofeng Liu Rita Ribeiro (Eds.)

Decision Support Systems –Collaborative Models and Approachesin Real Environments

Euro Working Group Workshops, EWG-DSS 2011London, UK, June 23-24, 2011and Paris, France, November 30 - December 1, 2011Revised Selected and Extended Papers

13

Volume Editors

Jorge E. HernándezUniversity of Liverpool, UKE-mail: j.e.hernandez@liverpool.ac.uk

Pascale ZarateTolouse University, FranceE-mail: zarate@irit.fr

Fátima DargamSimTech Simulation Technology, Graz, AustriaE-mail: f.dargam@simtechnology.com

Boris DelibašicUniversity of Belgrade, SerbiaE-mail: boris.delibasic@fon.bg.ac.rs

Shaofeng LiuUniversity of Plymouth, UKE-mail: shaofeng.liu@plymouth.ac.uk

Rita RibeiroUNINOVA – CA3, Lisbon, PortugalE-mail: rar@uninova.pt

ISSN 1865-1348 e-ISSN 1865-1356ISBN 978-3-642-32190-0 e-ISBN 978-3-642-32191-7DOI 10.1007/978-3-642-32191-7Springer Heidelberg Dordrecht London New York

Library of Congress Control Number: 2012942864

ACM Computing Classification (1998): J.1, I.6

© Springer-Verlag Berlin Heidelberg 2012This work is subject to copyright. All rights are reserved, whether the whole or part of the material isconcerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting,reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publicationor parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965,in its current version, and permission for use must always be obtained from Springer. Violations are liableto prosecution under the German Copyright Law.The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply,even in the absence of a specific statement, that such names are exempt from the relevant protective lawsand regulations and therefore free for general use.

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Preface

This book contains extended and revised versions of a set of selected papers fromthe EWG-DSS workshops held in London and Paris, in June and in November2011, respectively. These workshops were organized by the Euro Working Groupon Decision Support Systems (EWG-DSS) and partially sponsored by the As-sociation of European Operational Research Societies (EURO), in cooperationwith the Management School University of Liverpool (ULMS) in the UK; theUniversity of Toulouse, the Institute of Research in Informatics of Toulouse(IRIT) in France; the UNINOVA - CA3 - Computational Intelligence ResearchGroup in Portugal; the School of Management, University of Plymouth in theUK; the company SimTech Simulation Technology in Austria; the Institute ofLogic and Theory of Science (ILTC), Brazil; the University of Belgrade in Ser-bia; the School of Business, Economics and Informatics at Birkbeck, Universityof London in the UK; the Paris-Dauphine University in France; the Laboratoired’Analyse et Modelisation de Systemes pour l’Aide a la DEcision (LAMSADE)in France and the Decision Analysis Special Interest Group of the British ORSociety (DASIG).

The purposes of the London and Paris 2011 EWG-DSS workshops were tobring together academics, researchers, practitioners, and enterprises interestedin implementing collaborative perspectives for different kinds of environments.The workshops themes were “Decision Support Systems” and “CollaborativeDecision Making,” respectively. Hence, the scientific areas of interest for se-lected contributions from these two outstanding workshops were: (a) distributedgroup support systems; (b) collaborative decision making; (c) supply chain man-agement; (d) information technologies; and (e) simulation. In addition, sinceeffective collaboration leads to collaborative advantages and also to a betterpartnership performance, the proper understanding and visualization is to besupported by considering different perspectives of collaborations in real envi-ronments. In this context, the London and Paris 2011 EWG-DSS workshops’selected papers are representative of the current research activities in the area ofdecision support systems and addresses these challenges by considering a largenumber of research topics: from more static and abstract ones, such as conceptualmodels, to more dynamic and technical ones, such as decision support systemsand software simulations and specification, from more enterprise-oriented ones,such as business knowledge management process and collaborative specificationand requirements to more multi-objective and multi-criteria expert systems tosupport the different business behaviors in collaborative environments.

Both 2011 EWG-DSS workshops, London and Paris, considered 39 and 13papers for oral presentation each. From the total of 52 papers, 11 papers wereselected for publication in this edition by considering their content, structureand presentation quality. This led to a “full-paper” acceptance ratio of 22%,

VI Preface

and shows the intention of preserving a high-quality forum for the next edi-tions of EWG-DSS workshops. The proceedings selection and publication pro-cess was based on a double-blind paper evaluation method: each selected paperwas reviewed by at least two internationally known experts from the EWG-DSSProgram Committee.

The high quality of the London and Paris EWG-DSS workshop programswas enhanced by five keynote lectures, delivered by distinguished guests who arerenowned experts in their fields, including (alphabetically): Alex Duffy (Univer-sity of Strathclyde, Glasgow, UK), Philip Powell (School of Business, Economicsand Informatics at Birkbeck, University of London, UK), and Rita Ribeiro (CA3– Computational Intelligence Research Group at UNINOVA, Portugal) for theLondon’s workshop, and (alphabetically): Denis Bouyssou (Centre National deRecherche Scientifique in Paris, France) and Sihem Amer-Yahia (Qatar Com-puting Research Center, Qatar) for the Paris workshop. Their lectures were veryinteresting and there was a high level of information exchange for further fruitfulcooperation among all participants. We would like to take this opportunity toexpress our gratitude to all those who contributed to the EWG-DSS workshopsactivities in 2011, including authors, reviewers, Program Committee members,and institutional sponsors. Finally, we hope you will find the contents useful andinteresting to tackle many of the collaborative challenges, in terms of researchand practice activities, when addressing any of the related research areas.

Jorge E. HernandezPascale Zarate

Fatima DargamBoris Delibasic

Shaofeng LiuRita Ribeiro

Euro Working Group on Decision Support

Systems

The EWG-DSS is a Working Group on Decision Support Systems within EURO,the Association of the European Operational Research Societies.

The main purpose of the EWG-DSS is to establish a platform for encourag-ing state-of-the-art high quality research and collaboration within the decisionsupport systems (DSS) community. Additional EWG-DSS aims are to:

• Encourage the information exchange among practitioners, end-users, and re-searchers in the area of DSS

• Enforce networking among the DSS communities and facilitate activities thatare essential for starting up international cooperation research and projects

• Facilitate professional academic and industrial opportunities for its members• Favor the development of innovative models, methods, and tools in the field

DSS and related areas• Actively promote the interest in DSS in the scientific community by organizing

dedicated workshops, seminars, mini-conferences, and conference streams inmajor conferences, as well as editing special and contributed issues in relevantscientific journals.

The EWG-DSS was founded during a memorable EURO Summer Institute onDSS that took place at Madeira, Portugal, in May 1989. This Summer Institutewas organized by two well-known academics of the OR community: Jean-PierreBrans and Jose Paixao. It enjoyed the participation of 24 young researchers of16 different nationalities. The number of EWG-DSS members has substantiallygrown along the years. By the end of 2011 we were over 150 registered members,coming from various nationalities.

Through the years, quite a few well-qualified research co-operations have beenestablished within the group members, which have generated valuable contribu-tions to the DSS field in journal publications. Since its creation, the EWG-DSShas held annual meetings in various European countries, and has taken activepart in the EURO Conferences on decision-making-related subjects.

Since the beginning of 2011, the EWG-DSS coordination board has beencomposed of: Pascale Zarate (France), Fatima Dargam (Austria), Rita Ribeiro(Portugal), Jorge E. Hernandez (UK), Boris Delibasic (Serbia) and ShaofengLiu (UK).

Organization

Conference Chairs

Fatima Dargam SimTech Simulation Technology, AustriaPascale Zarate IRIT / Toulouse University, FranceRita Ribeiro UNINOVA – CA3, PortugalJorge E. Hernandez University of Liverpool, UKShaofeng Liu University of Plymouth, UKBoris Delibasic University of Belgrade, Serbia

Program Committee

Ana Respıcio University of Lisbon, PortugalAntonio Rodrigues University of Lisbon, PortugalBoris Delibasic University of Belgrade, SerbiaCsaba Csaki University College Cork, IrelandDragana Becejski-Vujaklija University of Belgrade, SerbiaFatima Dargam ILTC, Brazil and SimTech Simulation

Technology, AustriaFredreric Adam University College Cork, IrelandIsabel Nunes Universidade Nova de Lisboa, PortugalJason Papathanasiou University of Macedonia, GreeceJoao Clımaco Universidade de Coimbra, PortugalJoao Lourenco IST, Technical University of Lisbon, PortugalJorge Freire de Souza Engineering University of Porto, PortugalJorge E. Hernandez University of Liverpool, UKJorge Pinho de Sousa Engineering University of Porto, PortugalJose Maria Moreno Zaragoza University, SpainLeonilda Varela Leonilde University of Minho, PortugalNadia Lehoux Universite Laval, CanadaPascale Zarate IRIT / Toulouse University, FrancePeter Keenan University College Dublin, IrelandPhilip Powel Birkbeck, University of London, UKRita Ribeiro UNINOVA – CA3, PortugalRudolf Vetschera University of Vienna, AustriaSean B. Eom Southeast Missouri State University, USAShaofeng Liu University of Plymouth, UK

X Organization

Organizing Committee

EWG-DSSFatima Dargam SimTech Simulation Technology, AustriaPascale Zarate IRIT / Toulouse University, FranceRita Ribeiro UNINOVA – CA3, PortugalJorge Hernandez University of Liverpool, UKShaofeng Liu University of Plymouth, UKBoris Delibasiæ University of Belgrade, Serbia

LondonPhilip Powell School of Business, Economics and Informatics

at Birkbeck, University of London

ParisNadia Papamichail Manchester Business School, UKAlexis Tsoukias Professor at LAMSADE CNRS,

Paris-Dauphine University, France

Technical Sponsors

Working Group on Decision Support Systems(http://ewgdss.wordpress.com/)

Association of European Operational ResearchSocieties(www.euro-online.org)

Organisational Co-Sponsors

Management School, University ofLiverpool, UK(http://www.liv.ac.uk/management/)

University of Toulouse, France(http://www.univ-tlse1.fr/)

IRIT Institut de Research enInformatique de Toulouse, France(http://www.irit.fr/)

Organization XI

UNINOVA - CA3 - ComputationalIntelligence Research Group(www.uninova.pt/ca3/)

School of Management,University of Plymouth, UK(http://www.plymouth.ac.uk/)

SimTech Simulation Technology,Austria(htt#p://w#ww.SimTechnology.com)ILTC - Instituto de Logica Filosofiae Teoria da Ciencia, RJ, Brazil(http://#www.#iltc.br)

University of Belgrade, Serbia(http://www.bg.ac.rs/eng/uni/university.php#)

School of Business, Economics andInformatics at Birkbeck, Universityof London(http://www.bbk.ac.uk/)

Paris-Dauphine University(http://www.dauphine.fr/)

LAMSADE – CNRS(http://www.lamsade.dauphine.fr/)

Table of Contents

Collaborative Network Platform for Multi-site Production . . . . . . . . . . . . . 1Antonio Arrais-Castro, Maria Leonilde R. Varela,Goran D. Putnik, and Rita A. Ribeiro

A Conceptual Model for MRP IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Manuel Dıaz-Madronero, Josefa Mula, and David Peidro

Conceptualising the Mass Customisation Decision-Making Processin Collaborative Supply Chain Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Andrew C. Lyons, Jorge E. Hernandez, Lucy Everington, andDong Li

Combining FDSS and Simulation to Improve Supply ChainResilience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Isabel L. Nunes, Sara Figueira, and V. Cruz Machado

Training Clinical Decision-Making through Simulation . . . . . . . . . . . . . . . . 59Cecilia Dias Flores, Marta Rosecler Bez, Ana Respıcio, andJoao Marcelo Fonseca

DSS for Winemaker: A Dynamic Modeling Approach . . . . . . . . . . . . . . . . . 74Hassan Ait Haddou, Guy Camilleri, and Pascale Zarate

Collaborative Dynamic Decision Making: A Case Study from B2BSupplier Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

G. Campanella, A. Pereira, Rita A. Ribeiro, andMaria Leonilde R. Varela

New Belief Function Based Methods for Multi-CriteriaDecision-Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Jean-Marc Tacnet and Jean Dezert

Support to Collaboration for Wealth and Estate Planning Usingthe SEPlanS Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Isabelle Linden, Jean-Marie Jacquet, Gustavo Ospina, andMihail O. Staicu

A Knowledge System for Integrated Production Waste Eliminationin Support of Organisational Decision Making . . . . . . . . . . . . . . . . . . . . . . . 134

Shaofeng Liu, Fenio Annansingh, Jonathan Moizer, Li Liu, andWei Sun

XIV Table of Contents

Impact of and Interaction between Behavioral and Economic DecisionSupport in Electronic Negotiations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Johannes Gettinger, Alexander Dannenmann, Daniel Druckman,Michael Filzmoser, Ronny Mitterhofer, Andreas Reiser,Mareike Schoop, Rudolf Vetschera, Per van der Wijst, andSabine Koszegi

Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167