AALARA 2018 CONFERENCEPROGRAM

MAY 8 - 10NOVOTEL TWIN WATERSSUNSHINE COASTConnect with industry buyers and professionals from the Australasian attractions, amusement, leisure and recreation industry.

Information • Education • Networking • Support • Technology • Entertainment

TUESDAY 8TH MAY 2018 12:00pm – 2:00pm Is ASTM Right for Australia?

An information session presented by some of the world’s leaders when it comes to ASTM standards. With many countries adopting ASTM, it is now becoming the global standard for amusements, rides and attractions.With the EN and ISO standards in the process of being closely harmonised, come and listen to an ASTM introduction from our international guests representing ASTM and IAAPA.

2.00pm – 5.00pm National Regulators Forum Presented by Workplace Health & Safety Queensland (Closed meeting for invited industry representatives)

1.30pm Conference Pre-Registration opens for delegates 5.30pm – 8.30pm Welcome Networking Function- Lagoon Beach – Cocktail function (Sponsored by HIB) This is a great opportunity to catch up with all your industry friends and make many new contacts before the Conference begins.

AALARA 2018 CONFERENCEPROGRAM

Information • Education • Networking • Support • Technology • Entertainment

DAY ONE CONFERENCE - WEDNESDAY 9th May 20188:00 am Registration Opens

8.45am Welcome and What’s New Address Australian Amusement, Leisure & Recreation Association Incorporated President, Dax Eddy

9.00am Andreas Andersen - IAAPA Chairman

The Andreas Andersen Backstory and IAAPA update – Sponsored by SafeWork NSW

Andreas Andersen is CEO and President of the Liseberg Group, operating one of Sweden’s most popular tourist attractions. He has spent the past seven years overseeing the theme park and its adjacent hotels, campsites, and entertainment venues.Andreas has a long association with IAAPA. He has previously served as Executive Director for IAAPA’s European office, leading the expansion of the association’s presence in Europe.He has served on the IAAPA Board of Directors since 2013. He is also on the association’s Executive and Finance Committee, has chaired the IAAPA European Government Relations Committee and European Advisory Board, and is a member of the IAAPA Branding Task Force.Furthermore, Andreas is on the board of directors of Fårup Sommerland, the Swedish Association of Amusement Parks, and the Gothenburg Regional Tourism Board.As IAAPA’s Chairman, Andreas will give AALARA18 delegates an update on the state of the industry internationally and also will give us some insight as to his journey within the industry thus far.

10.00am Hal McEvoy – Interim President & CEO & CFO of IAAPA

What Attracted Me & Kept Me in the Industry – Sponsored by RAS of NSW

Hal McEvoy is interim president and CEO, and chief financial officer (CFO), of the International Association of Amusement Parks and Attractions (IAAPA), the premier trade association for the amusement park and attractions industry worldwide. As interim president and CEO, McEvoy leads the global association, a non-profit organization dedicated to the preservation and prosperity of the attractions industry that represents more than 5,300 facility, supplier, and individual members from more than 100 countries. As CFO, McEvoy is the lead strategic advisor on all issues that have a financial impact on IAAPA’s global mission and member service offerings. In addition, he provides financial analysis and management to support the association’s growth and sustainability and oversees its information technology and legal functions.McEvoy joined IAAPA in 2017 following a successful 42-year career with Busch Entertainment Corporation/SeaWorld Parks & Entertainment. He began his career in 1975 as a part-time accounting clerk at Busch Gardens Tampa. Join Hal as he shares with AALARA18 delegates the progression of our industry and where to from here.

11.00am – 11.20am Morning Tea Refreshments

11.20am Performer Panel - Managing Change in the Industry - Best Practice Review

- facilitated by Mary Stuart – sponsored by Workplace Health & Safety QueenslandPaul Goldsbrough - Executive Director - Safety, Policy & Workers’ Compensation Services, Office ofIndustrial RelationsKatarina Koperna - Manager, F24* Committee, ASTM InternationalBill Kelty - Founding father of Australian Superannuation system and former Secretary of the Australian Council of Trade Unions (ACTU) from 1983 to 2000Franceen Gonzales - F24* Vice Chair and Executive Vice President for Business Development, Whitewater West IndustriesBill Kelty will take us through how to initiate and manage industrial change, Paul Goldsborough will present an update on the WHSQ Best Practice Review and Katarina Koperna and Franceen Gonzales will share with us how Canada adopted a change to an ASTM Standard.

12.45pm David Boyd – Hamilton Island General Manager of Operations Rebuilding Following a Disaster – Sponsored by Sparke Helmore

David is an experienced executive manager leading a large & diverse team as General Manager Operations and Commercial at Hamilton Island, with key expertise in retail sales and development, activity offers, marine and marina operations, and golf course operations. David’s biggest challenge at Hamilton Island has undoubtedly been Cyclone Debbie. So Join David as he shares his story and the rebuilding process following a major natural disaster.

1.45pm – 2.45pm Lunch Refreshments and Networking

1.50pm AGM

2.45pm – 4.45pm PARALLEL SESSIONS

Parallel Sessions | AALARA18 Think Tanks | What are they?

AALARA Think Tanks are focussed group forums lead by an expert in a particular field. Our Think Tanks will give you the opportunity to drill down into topics or challenges that are pertinent to you and your business. There are two Think Tanks Sessions, with multiple sessions running concurrently, so you will have to pick and choose, or bring more team members to divide and conquer. Plan which Think Tanks you will be attending and closer to the Conference we will send out question sheets to submit your queries/questions/concerns to the Think Tank facilitators in advance. Of course you will also have the opportunity to ask questions on the day. That’s what AALARA’s Think Tanks are all about! To provide you with a forum to find out more, answer those niggling questions, give you confidence and to help you be an even better leader than you were yesterday!

2.45pm Think Tanks Session 1 (45mins-1hour) x4 Awards & Payroll (facilitated by AFEI)

Food & Beverage (facilitated by Kameron Hill of Currumbin Wildlife Sanctuary) Engineering & WPHS (facilitated by Tim Gibney of TGA & David Flatman of Workplace Health & Safety Qld) - sponsored by The Royal Adelaide Show Crisis Communications (facilitated by SOCOM)

3.45pm Working Afternoon Tea Refreshments

3.45pm Think Tanks Session 2 (45mins-1hour) x4 Leadership (facilitated by Michael Croaker, Head of Entertainment, Village Roadshow Theme Parks – sponsored by Reynolds Polymer) Merchandising & Retail (facilitated by Brad Loxley, Luna Park Sydney) Bring Back the Fun! (facilitated by Karen Thorburn of Dreamworld) Your Due Diligence Plan (facilitated by Naomi Kemp of Safe Expectations)

5.00pm Close of Day One Conference Program

6.00pm – 10.00pm 6pm Coach departs Novotel Twin Waters Reception to Aussie World for Mid Conference Function

DAY ONE CONTINUED

DAY TWO CONFERENCE - THURSDAY 10th May 20189.00am Amanda Stevens Get Your Customers Raving – sponsored by The Royal Adelaide Show

Amanda has shared the stage with the likes of Sir Bob Geldof, Sir Richard Branson and Condoleezza Rice and has presented for audiences ranging in size from 30 to 3,000 at all levels of business. During Amanda’s AALARA18 session, you will learn:• How to cultivate customer centricity and what it means to put customers first.• Why developing brand advocates is the fastest and most effective way to grow.• The shift from word of mouth to word of mouse and the opportunity it presents.• How to identify and cultivate brand advocates and how to make them multiply.• The six keys to creating a memorable customer experience worth raving about

10.00am Erina Kilmore – Australia Zoo Director of Sales Make Your Mark – sponsored by Centaman

Customer service and outcome driven marketer with a passion for social media marketing and communication. Erina is Australia Zoo’s Director of Sales and has a proven track record in achieving company goals and a knack for tweaking strategies as required. Join Erina for this session to learn how Australia Zoo has evolved and diversified – whilst still maintaining their key vision.

10.45am – 11.15am Morning Tea Refreshments

11.15am Global Expert Panel - The Australian ASTM Road Forward – sponsored by TPA Shows Katerina Koperna - Manager, F24* Committee, ASTM InternationalJoe Van Dam - Principal Engineer - Design & Engineering at Walt Disney WorldFranceen Gonzales - F24* Vice Chair and Executive Vice President for Business Development, Whitewater West IndustriesRandy Davis - IAAPA Sr. Vice President of Government Relations and Safety ServicesCindy Sypher - Owner, Sypher & Associates Field Engineering Ltd (Toronto, Canada)Benjamin Sheldon - F24* Chairman and CEO, Bengineering ServicesSteve Boney - President of North America at Maurer Söhne GmbH & Co. KGKevin Russell - Corporate Engineer at Herschend Family EntertainmentGreg O’Neill - Past President AALARA, Past IAAPA Board Member, Member IAAPA Global Harmonisation for World Standards & Director of Amusement & Leisure ServicesJoin our IAAPA & ASTM international guests for this expert panel on what lies ahead for a move towards a global harmonised Australian ASTM Standard. Be part of this session, which with the help from our international industry experts, will map the road ahead to ensure a safe, workable and seamless move towards Global Harmonisation for Australia

* ASTM Committee F24 on Amusement Rides and Devices was formed in 1978. F24 meets twice a year, usually in February and October, with approximately 250 members from around the world attending two or three days of technical meetings. The Committee, with current membership of approximately 800 members, currently has jurisdiction of 19 standards, published in the Annual Book of ASTM Standards, Volume 15.07. These standards have and continue to play a preeminent role in all aspects important to amusement rides and devices.

Information • Education • Networking • Support • Technology • Entertainment

12.45pm Carlie Holt – (Sparke Helmore) Work Health and Safety Update

The decisions in a number of work health and safety (WHS) prosecutions have established new precedents and demonstrate emerging trends that you need to be aware of. In this session Carlie Holt, partner, will provide an update on recent cases and the potential implications for your operations. Carlie will discuss:• WHS duties of business owners and officers• the first Category 1 prosecutions in Australia for individual officers and companies• trends in court sentencing and decisions that are being overturned, and• the court’s attitude to workers who do the wrong thing.

1.30pm – 2.30pm Lunch Refreshments and Networking

2.30pm – 5.00pm Site Tours and boxed Afternoon Tea (Australia Zoo, Buderim Ginger Factory, Big Kart Track)

5.00pm Close of day two conference sessions

6.30pm – 10.30pm AALARA18 Gala Dinner & Dancing

DAY TWO CONTINUED

REGISTRATION FORM Delegate DetailsFirst name: ................................................................................................................ Surname: ......................................................................................................................

Name on badge: ....................................................................................................... Organisation: ................................................................................................................

Business postal address: ..................................................................................................................................................................................................................................

Suburb/Town:............................................................................................................. State: ................................................................. Postcode: ..........................................

Country: .............................................................................................................................................................................................................................................................

Phone: ....................................................................................................................... Mobile: .........................................................................................................................

Fax: ............................................................................................................................ Email: ...........................................................................................................................

Registration (please tick) FULL REGISTRATION (Includes all day conference sessions and Think Tanks, morning tea, lunch, afternoon tea and evening social program: Welcome Networking evening function including food and beverages, Mid Conference Function and Gala Dinner 3 course dinner, beverages and dancing, plus external site tour.) Early Bird discount to April 8, 2018 Full rates apply after April 8, 2018

AALARA Member $800.00 = AU$ .......................................... $900.00 = AU$ ..........................................Non-Member $1200.00 = AU$ .......................................... $1300.00 = AU$ ..........................................

STANDARD REGISTRATION (Includes all day conference sessions on Wednesday & Thursday and Think Tanks, morning tea, lunch and afternoon tea – EXCLUDES evening social functions and site tour. Early Bird discount to April 8, 2018 Full rates apply after April 8, 2018

AALARA Member $700.00 = AU$ .......................................... $800.00 = AU$ ..........................................Non-Member $950.00 = AU$ .......................................... $1050.00 = AU$ ..........................................

DAY REGISTRATION (NB: No early bird discount applicable, no evening social functions included or site tour)AALARA Member Wednesday May 9 $450.00 Thursday May 10 $450.00

Non-Member Wednesday May 9 $450.00 Thursday May 10 $450.00

INDIVIDUAL SOCIAL ACTIVITIES (For additional guests or delegates not registered as full registration)

Welcome Networking Drinks (Tuesday May 8 - Lagoon Beach, Novotel Twin Waters) Number of tickets required ......................... at $70.00 per person = AU$ ..........................................(beverages and food provided)AALARA Mid Conference Function (Wednesday May 9 - Aussie World)Number of tickets required ......................... at $80.00 per person = AU$ ..........................................

AALARA Gala Dinner - sponsored by Sunshine Coast Tourism

(Thursday May 10 - Lily’s on the Lagoon, Novotel Twin Waters)Number of tickets required ......................... at $160.00 per person = AU$ .........................................

ASTM Information Session (Tuesday May 8th 12pm-2pm) Number of attendees ......................... = AU$ .........complimentary........

Payment (please tick)All fees are quoted in Australian dollars and include GST . Please note if paying by cheque, money order or electronic funds transfer, that funds are drawn through an Australian bank or Australian branch of a foreign bank for the total amount in Australian dollars.

I enclose a cheque, money order payable to AALARA Inc for total: AU$ ..........................................Australian Amusement Leisure and Recreation Association (AALARA Inc)

Post to: AALARA Inc | Suite 9, McDonald House | 37 Connor Street | Burleigh Qld 4220 | Australia

I have made payment by electronic fund transfer of: AU$ .......................................... to:AALARA Inc | BSB number: 633 000 | Account number: 138 389 986 | International swift code: BENDAU3B International transfers add AU$30 bank fees to total.Date processed: ............................................... Internet transfer receipt number: ...........................................

Charge the following amount : AU$ .......................................... to:Mastercard/VISA (payment by credit card will incur a 2% service feeName on card:.........................................................................................................................................................................................................................................

Card number: ............................................................................................................................ Expiry date: ..................................................... CCV: ...........................

Cardholder’s signature: ............................................................................................................. Date: ...................................................................................................

This document will be a tax invoice for GST purposes when you make full payment at the time of registration. Please keep a copy of this completed registration form (along with the confirmation letter sent to you confirming your registration) for your GST records. Cancellation policy: No refund, substitute delegate can replace registered delegate.

Suite 9, McDonald House,37 Connor StreetBurleigh Heads, Qld, 4221

P: + 61 7 55207 717 F: +61 7 55207 707 E: info@aalara.com.auwww.aalara.com.au

Major Sponsor

Industry Partner

Platinum Sponsors

THANK YOU FOR YOUR VALUED SUPPORT

Gold Sponsors