© 2005 Avaya Inc. All rights reserved. Avaya Communication Manager 3.0 Server Migration & Upgrades...

© 2005 Avaya Inc. All rights reserved.

Avaya Communication Manager 3.0 Avaya Communication Manager 3.0 Server Migration & Upgrades Server Migration & Upgrades

Avaya Communication Manager 3.0 Avaya Communication Manager 3.0 Server Migration & Upgrades Server Migration & Upgrades

Sally YorkSally YorkAvayaAvaya

Server Product ManagerServer Product Manager

2© 2005 Avaya Inc. All rights reserved.

Today’s Discussion

Avaya Convergence InfrastructureAvaya Convergence Infrastructure

Value Proposition of IPValue Proposition of IP

Communication Manager SoftwareCommunication Manager Software

– CM 3.0 HighlightsCM 3.0 Highlights

– CM 3.1 Highlights (CM 3.1 Highlights (Targeted for 1Q ’06Targeted for 1Q ’06))

Upgrades and MigrationsUpgrades and Migrations

Lifecycle Lifecycle


Avaya Convergence InfrastructureAvaya Convergence InfrastructureG

lob

al Services

Glo

bal S

ervices

Communication Manager Software

Inte

gra

ted

Man

agem

ent

Su

ite Media

ServersS8700S8300 S8710

MediaGateways

MCC1 G650G700G350G150

CommunicationDevices

Pocket PCSoftphone

Wireless

2420 DCP

Analog/Digital

4620IP Phone

Color IPScreenphone

IP Agent

IP Softphone™

4690IP conf.

CallMaster VI

S8500

G250


Value Proposition of IP TelephonyValue Proposition of IP Telephony

Consolidation communications solution and supporting applicationsConsolidation communications solution and supporting applications

– Reduce upgrade costs - rather than having to upgrade many remote systems, only one instance of Communication Manager needs to be upgraded

– One place to administer features - no need to have staff at remote locations to add users, etc.

– Reduce the application infrastructure, again through consolidation

– Efficiencies gained and costs reduced through centralized trunking.

Centralize your applications and dilute costs over a larger community of Centralize your applications and dilute costs over a larger community of usersusers

– CTI, UM, speech access, call recording, workforce management, and reporting can be deployed at one location

– Consistent set of announcements with the same voice and message, for the entire enterprise.


Local Survivable Processor (LSP) CM 1.1– Allows continued service should there be a failure from the server to the

remote site– Provides survivability for G250, G350 or G700 and IP endpoints

Enterprise Survivable Servers (ESS) – CM 3.0– Provides protection from catastrophic server failures and from network

fragmentation– When ESS is in control, provides full feature functionality as the main server– Provides survivability for Port Networks – G650, G600, SCC, MCC, CMC

Connection Preserving Failover/Fallback for H.248 MG’s (LSP) CM 3.0– Preserve existing calls when gateway switch to CM server

Auto Fallback to Primary for H.248 Gateways (LSP) CM 3.0– Provides an automatic mechanism for returning H.248 gateways (G250, G350,

G700) that are being serviced by an LSP back to the primary server

Inter Gateway Alternate Routing CM 3.0– Alternative path using PSTN when IP-WAN is incapable of carrying bearer

connection

Standard Local Survivability (SLS) CM 3.0– Provides survivability for the G250 when there is a primary link failure

Value of High Availability and Survivability Value of High Availability and Survivability


Communication Manager SoftwareCommunication Manager SoftwareTwo FlavorsTwo Flavors

Communication Manager Standard Edition– Full feature set, Universal License and Integrated Management

standard package targeted at single site systems with non survivable branches

Communication Manager Enterprise Edition– Includes everything in standard edition plus

Networking/LSP/Survivability/ Integrated Management Enterprise package


Enhancements with R10

Enhancements with Comm. Manager 1.1, 1.2 & 1.3

Enhancements with Comm. Manager 2.0

Enhancements with Comm. Manager 2.1& 2.2

Enhancements with Comm. Manager 3.0

IP Softphone for Pocket PC

4630 Screen phone

Enhanced Conferencing

Malicious Call Trace Enhancements

ASA (now Integrated Management Offer)

Meet Me Conferencing

Conference Selective Display & Drop

Media Encryption

Expanded Dial Plan

QoS for IP Call Control

Separation of Bearer & Signaling

Increased Capacities

Support for S8700 & S8300 Servers & G700 Media Gateway

Support for 4620 & 4602 IP telephones

2420 DCP Screen phone

Posted Messages

Leave Word Calling – QSIG/DCS

Universal user licenses

Support for S8500 Media Server, G650 & G350 Media Gateways

Increased capacities

- S8300 increased unique location information from 10 to 50

-S8700 increase unique location information from 64 to 250

Call Center increased capacities

- S8500/S8700 Media Servers skill agents from 20 to 60 and skill groups from 999 to 2000

Media Encryption using AES and H248 link Encryption

Unicode Support

Call Admission Control – Bandwidth Mgmt

TTY over IP

Audix One-Step Recording

Extension to Cellular

Support for S8710 Media Server 2.1.1 & 2.2

S8700/S8710 IP Connect Capacities same as S8700/S8710 Multi Connect Capacities

Capacity Increases

- S8500/S8700 number of LSPs increased from to 250

- S8300 number of LSPs increased from 10 to 50

Multinational features

T.38 Fax

Modem over IP

Enterprise Survivable Server

Inter-gateway Alternate Routing

G250 Media GatewayConnection

Preserving Failover/Fallback for H248MG’s

Autofallback for H248 MG’s

IP Media Resource 320

Mixed Port Connectivity

Connection Preserving Upgrades

Expanded Meet Me Conference

Locally Sourced Announcements

Enhancements to Communication ManagerEnhancements to Communication Manager


Communication Manager 3.0Communication Manager 3.0HighlightsHighlights


Business ContinuityBusiness ContinuityEnterprise Survivable Servers (ESS) allow backup servers to be placed at various places in a your network so that your communications can continue to operate in the event that the main server fails, or when connectivity to the main server lost

FlexibilityFlexibilityMixed Port Network Connectivity allows Multi-Connect PNC and IP PNC configurations to co-exist in the same network allowing you to leverage IP telephony selectively where it can benefit you the most

ScalabilityScalability The IP Media Resource 320 provides up to ten times the IP processing capacity as the current IP Media Processor.

What’s New with Communication Manager 3.0?What’s New with Communication Manager 3.0?


Mixed Port Network ConnectivityMixed Port Network ConnectivityCM 3.0CM 3.0

Allow Multi-Connect PNC and an IP PNC to co-exist in a single communication system

– Add remote sites or merge other systems into the main using IP PNC with choice of availability options

– Move from a Direct Connect or CSS architecture to an IP PNC architecture over a period of time

– Increase the number of port networks supported in a CSS configuration by adding additional IP connected port networks to achieve a maximum of 64 port networks


Enterprise Survivable ServerEnterprise Survivable ServerCM 3.0CM 3.0

• Enterprise Survivable Servers allow backup servers (S8500 or S87XX) to be placed at various places in a your network so that your communications can continue in the event that the main server(s) fails, or when connectivity to the main server(s) is lost

• Enterprise Survivable Servers can be deployed where needed throughout your network to provide increased communications continuity

– The IPSI card in the port networks automatically obtains service from an ESS server(s) if the control signal to the main server is lost

• Enterprise Survivable Servers can be connected to ATM, IP and Center Stage Switch (CSS) connected port networks


ESS for IP PNCESS for IP PNC

S8710 Media ServerS8710 Media Server(Main Server)

S8710 ESSS8710 ESS(1st Alternative)


S8710 ESSS8710 ESS(1st Alternative)

S8500 ESSS8500 ESS (2nd Alternative)


1 2

34

Main Server Failure w/ESS RecoveryMain Server Failure w/ESS RecoveryNormal OperationNormal Operation

Network Fragmentation w/ESS RecoveryNetwork Fragmentation w/ESS Recovery



S8710 ESSS8710 ESS(1st Alternative) S8710 ESSS8710 ESS

(1st Alternative)S8500 ESSS8500 ESS

(2nd Alternative)


Main Server Recovery Main Server Recovery


Inter-Gateway Alternate Routing (IGAR)Inter-Gateway Alternate Routing (IGAR)CM 3.0CM 3.0

LAN

PN #4

WAN

Main S8700Cluster

PN #2

LAN

PSTN

Call Signaling

Bearer(Voice)


Locally Sourced Music and AnnouncementsLocally Sourced Music and AnnouncementsCM 3.0CM 3.0

Improve audio quality

Backup source for announcements and music on hold

Communication Manager selects the closest source– Local gateway or port network

– Same network region

– Adjacent network region

– Non-adjacent network region

New structure– Audio group

– Music On Hold group (analog port)


Expanded Meet Me ConferenceExpanded Meet Me ConferenceCM 3.0CM 3.0

Up to 300 parties

Utilizes external server (S8500B)

Same user interface as current 6 party meet-me conference

Conference display

– Actual number up to 30

– Greater than 30 will display “> 30”


Connection Preserving CM UpgradesConnection Preserving CM Upgrades CM CM 3.0.13.0.1

Applicable to S87XX (duplicated) servers

Stable connections are maintained

– Including conferences

– Including IGAR connections

– Connections only – no feature operation

IP streams: shuffled or not

Port network gateway connections: all stations & trunks

H.248 gateway connections: all stations & trunks

Exception: IP trunks (H.323 & SIP)


Upgrade & MigrationsUpgrade & Migrations


Upgrades and MigrationsUpgrades and MigrationsImportant Terminologies DefinedImportant Terminologies Defined

Upgrades

– New software load on existing platform

– Examples:

• ProLogix / CSI R10 to CSI Communication Manager Release 3

• S8300 Communication Manager 1.X to S8300 Communication Manager 3.0

Migrations

– Server platform change

• Migrations to S8300B

• Migrations to S8500B

• Migrations to S8710


Avaya S8500B Media ServerAvaya S8500B Media Server

Avaya S8500B Media Server

Simplex Media Server – 1 U High

Supports G650, G700 and G350 Media Gateways in new sales

Supports G600, CMC1, SCC1 and MCC1 Media Gateways in migrations

Supports up to 3200 ports– 2400 Stations (IP or TDM)

– 800 Trunks

Remote Maintenance Board

– Modem and LAN connectivity

External Compact Flash

– Backup and Restore

RAM disk

– In the Event of Disk Failure – 72 hours


Notes:

• Processor replacement required• TN2182 (Tone clock) is replaced by the IPSI• CLAN boards must be upgraded

to TN799DP or greater• TN2302 IP Media Processor

required for IP EndPoints or more than 1 IP connected Port Network.

• TN2312BP will support Emergency Xfer, Cust Alarm output

• TN2312BP with CMC1 MG does not support Cabinet Mtce, External Alarm Input

• TN750 NOT Supported; use TN2501APVAL for announcements

Notes:

• Processor replacement required• TN2182 (Tone clock) is replaced by the IPSI• CLAN boards must be upgraded

to TN799DP or greater• TN2302 IP Media Processor

required for IP EndPoints or more than 1 IP connected Port Network.

• TN2312BP will support Emergency Xfer, Cust Alarm output

• TN2312BP with CMC1 MG does not support Cabinet Mtce, External Alarm Input


Avaya S8500 Media ServerAvaya S8500 Media ServerMigration option for DEFINITY® Server CSIMigration option for DEFINITY® Server CSI

S8500/BS8500/B

IP Control

CMC1 Media Gateway

LINUX OSLINUX OS

After

CLANTN799DP

IP Med Pro TN2302

IPSI TN2312BPTone/Clock

TN2182

CMC1 Media Gateway

CLANTN799X

ProcessorTN798/TN2402

DEFINITY Server CSI

Bef

ore

Oryx/PecosOryx/Pecos


Notes:

• Processor replacement required• TN744 is replaced by the TN2312BP (IPSI)• TN2302 IP Media Processor

required for IP Endpoints or more than 1 IP connected Port Network.

• CLAN boards must be upgraded to TN799DP or greater

• Embedded Voice Mail not available• Internal storage of CDR records not

available; • TN2312BP will support Emergency

Xfer, Cust Alarm output• TN2312BP with CMC1 MG does not support Cabinet Mtce,

External Alarm Input

Notes:

• Processor replacement required• TN744 is replaced by the TN2312BP (IPSI)• TN2302 IP Media Processor

required for IP Endpoints or more than 1 IP connected Port Network.

• CLAN boards must be upgraded to TN799DP or greater

• Embedded Voice Mail not available• Internal storage of CDR records not

available; • TN2312BP will support Emergency

Xfer, Cust Alarm output• TN2312BP with CMC1 MG does not support Cabinet Mtce,

External Alarm Input

Avaya S8500 Media ServerAvaya S8500 Media ServerMigration option for S8100/CMCMigration option for S8100/CMC

S8500/BS8500/B

IP Control

CMC1 Media Gateway

LINUX OSLINUX OS

After

CLANTN799DP

IP Med Pro TN2302

IPSI TN2312BP

Bef

ore

Single Port Network OnlySingle Port Network Only

INTUITY™INTUITY™

Tone Det.TN744

CMC1 Media Gateway

CLANTN799X

DSP Plug-in CWY1

Processor TN2314

S8100 Media Server

Win2000Win2000


INTUITY™INTUITY™

Avaya S8500 Media ServerAvaya S8500 Media ServerMigration option for S8100/G600 + growthMigration option for S8100/G600 + growth

S8500/BS8500/B

LINUX OSLINUX OS

After

G600 Media Gateway

CLANTN799DP

IP Med Pro TN2302

IPSI TN2312BP

Tone Det.TN744

G600 Media Gateway

Bef

ore

CLANTN799X

DSP Plug-in CWY1

Processor TN2314

S8100 Media Server

Win2000Win2000

Single Port Network OnlySingle Port Network Only

Notes:

• Processor replacement required• TN744 is replaced by the TN2312BP (IPSI)• TN2302 IP Media Processor required for IP Endpoints or more than 1 IP

connected Port Network.• CLAN boards must be upgraded to

TN799DP• Embedded Voice Mail not available• Internal storage of CDR records not

available; • TN2312BP will support Emergency Xfer, Customer alarm output• TN2312BP with CMC1 MG does not support Cabinet Maintenance, External alarm input

Notes:

• Processor replacement required• TN744 is replaced by the TN2312BP (IPSI)• TN2302 IP Media Processor required for IP Endpoints or more than 1 IP

connected Port Network.• CLAN boards must be upgraded to

TN799DP• Embedded Voice Mail not available• Internal storage of CDR records not

available; • TN2312BP will support Emergency Xfer, Customer alarm output• TN2312BP with CMC1 MG does not support Cabinet Maintenance, External alarm input

G650 Media Gateway

CLANTN799DP

IP Med Pro TN2302

IPSI TN2312BP

IP PNCIP PNC


S8500/BS8500/B

Notes:

• Requires replacing SCC Processor Cabinet with SCC EPN Control Cabinet,

• Processor replacement required• TN2182 (Tone clock) is replaced by the TN2312 (IPSI)• CLAN boards must be upgraded to TN799DP or greater• TN2302 IP Media Processor required for IP Endpoints or more than 1 IP connected Port Network• With CM3 Mixed PNC supported enabling you to add a 4th PN as IP PNC• TN750 NOT Supported; use

TN2501APVAL for announcements

:

Notes:

• Requires replacing SCC Processor Cabinet with SCC EPN Control Cabinet,

• Processor replacement required• TN2182 (Tone clock) is replaced by the TN2312 (IPSI)• CLAN boards must be upgraded to TN799DP or greater• TN2302 IP Media Processor required for IP Endpoints or more than 1 IP connected Port Network• With CM3 Mixed PNC supported enabling you to add a 4th PN as IP PNC• TN750 NOT Supported; use


:

IP Control

Non-duplicated, Non-duplicated, Single Port NetworkSingle Port Network

Tone/ClockTN2182

SCC – Processor Cabinet

Oryx/PecosOryx/Pecos

New SCC EPN Control

LINUX OSLINUX OS

After

Bef

ore

Avaya S8500 Media ServerAvaya S8500 Media ServerMigration option for SI/SCCMigration option for SI/SCC

MaintenanceTN775

CLANTN799X

Net PacketTN2401

SI Processor

DEFINITYServer SI

MaintenanceTN775DP

CLANTN799DP

IP Med Pro TN2302

IPSI TN2312BP


Notes:

• Requires replacing SCC Processor Cabinet with G650 Media Gateway

• G650 Media Gateway does NOT support TN775

• TN2182 (Tone clock) is replaced by the TN2312 (IPSI)• CLAN boards must be upgraded to TN799DP or greater• TN2302 IP Media Processor required for IP Endpoints or more than 1 IP connected Port Network• Local Power required for Attendant

Console • TN2312BP with G650 supports

Cabinet Mtce, Emergency Xfer, Cust Alarm output


Notes:

• Requires replacing SCC Processor Cabinet with G650 Media Gateway

• G650 Media Gateway does NOT support TN775

• TN2182 (Tone clock) is replaced by the TN2312 (IPSI)• CLAN boards must be upgraded to TN799DP or greater• TN2302 IP Media Processor required for IP Endpoints or more than 1 IP connected Port Network• Local Power required for Attendant

Console • TN2312BP with G650 supports

Cabinet Mtce, Emergency Xfer, Cust Alarm output


Avaya S8500 Media ServerAvaya S8500 Media ServerMigration option for SI/SCC to G650Migration option for SI/SCC to G650

Tone/ClockTN2182


Oryx/PecosOryx/PecosBef

ore

CLANTN799X

Net PacketTN2401

SI Processor

DEFINITYServer SI

S8500/BS8500/B

IP Control/Bearer

LINUX OSLINUX OS

After

G650 Media Gateway

CLANTN799DP

IP Med Pro TN2302

IPSI TN2312BP

MaintenanceTN775


1/2/3 Port Network 1/2/3 Port Network Direct Connect Direct Connect SystemSystem

Notes:


• Requires a Single IPSI • TN2302 IP Media Processor required for

IP EndPoints • With CM3 Mixed PNC supported enabling you to add a 4th PN as IP PNC

Notes:


• Requires a Single IPSI • TN2302 IP Media Processor required for

IP EndPoints • With CM3 Mixed PNC supported enabling you to add a 4th PN as IP PNC

EI Fiber Connected

IP Control Link

CLAN TN799DP

EITN570

IPSITN2312BP

IP Med ProcTN2302

MCC Cabinet

EITN570

IP Med ProcTN2302

MCC Cabinet

CLAN TN799DP

EI Fiber ConnectedEI

TN570

IP Med ProcTN2302

MCC Cabinet

CLAN TN799DP

EI Fiber Connected

S8500/BS8500/BLINUX OSLINUX OS

After

Avaya S8500 Media ServerAvaya S8500 Media ServerMigration option for Simplex SI/RMigration option for Simplex SI/R


Notes:


• Requires a Single IPSI • TN2302 IP Media Processor required

for IP Endpoints • With CM3.0 Now the G650 can be

direct connected or IP connected (max 3PN’s).

Notes:


• Requires a Single IPSI • TN2302 IP Media Processor required

for IP Endpoints • With CM3.0 Now the G650 can be

direct connected or IP connected (max 3PN’s).

EI Fiber Connected

IP Control Link

CLAN TN799DP

EITN570

IPSITN2312BP

IP Med ProcTN2302

New SCC EPN Control

EITN570

IP Med ProcTN2302

SCC EPN Control

CLAN TN799DP

EI Fiber Connected

EI Fiber Connected

S8500/BS8500/B

LINUX OSLINUX OS

EITN570

IP Med ProcTN2302

G650 MG

CLAN TN799DP

IPSITN2312BP

With Growth G650 With Growth G650 Media GatewayMedia Gateway

After

Avaya S8500 Media ServerAvaya S8500 Media ServerMigration option for Simplex SI/RMigration option for Simplex SI/R


IPSITN2312BP

CLANTN799DP

IP Med ProcTN2302

G650 MG

S8500/BS8500/B

O.S.=LINUXO.S.=LINUXLINUX OSLINUX OS

IP Control/Bearer

IPSITN2312BP

CLANTN799DP

IP Med ProcTN2302

G650 MG

IPSITN2312BP

CLANTN799DP

IP Med ProcTN2302

G650 MG

IP PNCIP PNC

IP Control

IPSITN2312BP

CLANTN799DP

IP Med ProcTN2302

G650 MG

After

Avaya S8500 Media ServerAvaya S8500 Media ServerNew Sales or Migration with 4 or more PNsNew Sales or Migration with 4 or more PNs


S8700 & S8710 ComparisonS8700 & S8710 Comparison

SpecificationsSpecifications S8710 S8710 S8700S8700

Processor Intel Xeon 3.06 GHz Intel Pentium III 850MHz

Standard Memory 512 MB 512 MB

Hard Drives 72GB SCSI drive 40 GB IDE disk drive

Optical Drives DVD/CD read only drive CD read only drive

NIC 6 NICs (10/100/1000) 6 NICs (10/100)

Ports 2 USB 2.0 2 USB 1.1

Duplication Card DAL1 – 100MHz DAJ1 – 33MHz

Chassis2U high per server

3.38” x 17.5” x 25.75”

2U high per server

3.5” x 17” x 17”


Large scalability

Increased BHCC with S87XX series Media Server

Investment Protection – Reuse Cabinets - SCC1/MCC1 Media Gateways – Reuse Circuit Packs and Endpoints– Reuse existing port network connectivity

New Reliability Options– Separate S8700/S8710 Servers up to 10 KM– LSP, duplicated IPSI’s– With 3.0 Enterprise Survivable Server

Increased Networking Options for Remote Locations– S8700/S8710 Server with G700 Gateways for remote branch locations– G700 and G350 Gateways can have Local Survivable Processor– With 3.0, addition of G250 Media Gateway with SLS– T1 and ATM remote port networks still supported– With 3.0, Mixed PNC allowing IP Connect &Multi-Connect to co-exist in the same

communication network

Avaya S87XX Series Media ServerAvaya S87XX Series Media ServerBenefits of MigrationBenefits of Migration


Notes:

• Requires replacing SCC Processor Cabinet with SCC EPN Control

Cabinet• Processor replacement required• TN2182 (Tone clock) is replaced • by the TN2312 (IPSI)• CLAN boards must be upgraded to • TN799DP or greater• TN2302 IP Media Processor required• for IP Endpoints or more than 1 IP • connected Port Network• With CM3 Mixed PNC supported • enabling you to add a 4th PN • as IP PNC• TN750 NOT Supported; use


Notes:

• Requires replacing SCC Processor Cabinet with SCC EPN Control

Cabinet• Processor replacement required• TN2182 (Tone clock) is replaced • by the TN2312 (IPSI)• CLAN boards must be upgraded to • TN799DP or greater• TN2302 IP Media Processor required• for IP Endpoints or more than 1 IP • connected Port Network• With CM3 Mixed PNC supported • enabling you to add a 4th PN • as IP PNC• TN750 NOT Supported; use


Avaya S87XX Series Media ServerAvaya S87XX Series Media ServerMigration option for DEFINITY® Server SI SCCMigration option for DEFINITY® Server SI SCC

Tone/ClockTN2182


Oryx/PecosOryx/PecosBef

ore

CLANTN799X

Net PacketTN2401

SI Processor

DEFINITYServer SI

S87XXS87XX

IP Control/Bearer

New SCC EPN Control

After

CLANTN799DP

IP Med Pro TN2302

IPSI TN2312BP

MaintenanceTN775 Maintenance

TN775DP


S8700 Media Server with MCC EPN

IPSI

TN Module – IP Server Interface

Avaya S87XX Series Media ServerAvaya S87XX Series Media ServerMigration option for DEFINITY® Server SI Migration option for DEFINITY® Server SI MCC

DEFINITY Server with MCC1 Media Gateway


S8700 Media Server with MCC1 Media Gateway

IPSI

TN Module – IP Server Interface

Avaya S87XX Series Media ServerAvaya S87XX Series Media ServerMigration option for DEFINITY® Server RMigration option for DEFINITY® Server R

DEFINITY Server with MCC1 Media Gateway


LifecycleLifecycle


Terminologies DefinedTerminologies Defined

End of Sale (EoS) – Stop selling the product, but still support the product

End of Manufacturer’s Support– No more patches developed, No Product Correction Notices, No

Tier 4 support

Extended Support– Continue existing benefits of customers maintenance coverage with

some exceptions

End of Maintenance Extended Support – No maintenance contracts

offered

– No product support offered

– No T&M offers available


End of Sale DatesEnd of Sale Dates

Product End of Sale DateEnd of PH Support

Date

Last Supported Release

DEFINITY Server G3RNew 12/8/2003 12/4/2006 CM 1.3.2

Upgrades 11/1/2004 11/5/2007 CM 1.3.2

DEFINITY Server SINew 6/15/2005 12/15/2008 CM 2.2

Upgrades 12/15/2005 12/15/2008 CM 2.2

S8100 Media ServerTN795 3/4/2002 3/7/2005 R9.5.3

TN2314 11/22/2004 3/30/2007 CM 2.0.1

S8700 Media Server 2/1/2006 2/1/2009 CM 4.X

G600 Media Gateway 12/15/2005 12/15/2008

SCC Port Cabinet 12/15/2005 12/15/2008

SCC EPN 7/1/2006 7/1/2009


End of Sale does not mean End of Support– Avaya continues manufacturer support of a product until End of

Manufacturer Support– Services continues to support– Does not mandate any immediate action, just can’t buy new

Customers investment is still protected– G3r Migrate to S87XX– SI Migrate to S8500/S87XX– S8100/DEFONE/IP600 Migrate to S8500– Keep up to 80% of existing investment– Most circuit packs, gateways and endpoints– Can still add user licenses after End of Sale

Points to Remember…Points to Remember…


Avaya Servers Avaya Servers Informational SitesInformational Sites

End of Sale Announcements

– http://support.avaya.com/

Product Information about Avaya Media Servers

– https://www.avaya.com/doc/gpp/public/pss/category/communication_systems.html

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