© 2005 Avaya Inc. All rights reserved.

Avaya Single Sign On (SSO)Avaya Single Sign On (SSO)

https://sso.avaya.com/idm/avayasso

2© 2005 Avaya Inc. All rights reserved.

Applications Covered by SSO

Business Partner Portal https://partner.avaya.com

ATAC Exchange Place https://collaboration.avaya.com

Remote Feature Activation (RFA) https://rfa.avaya.com

Customer Self Service http://support.avaya.com

Avaya Web Ticketing https://webticketing.avaya.com/

Business Partner facing PRM and other Siebel tools

(Use “Quick Links” on the SSO landing page to select more applications)

3© 2005 Avaya Inc. All rights reserved.

Launch your browser and navigate to https://sso.avaya.com/idm/avayasso to log on to your SSO profile or register a new account on the login page

Access SSO Login Page

4© 2005 Avaya Inc. All rights reserved.

Accept Ts&Cs To Register a New Account A Business Partner account is required to access EMEA BP Portal and

other BP resources: Click “I Accept” at the bottom of the page

5© 2005 Avaya Inc. All rights reserved.

Fill in the Required Registration Details A Business Partner account is required to access EMEA BP Portal and other

BP resources: the Link ID number has to be entered in the registration form

6© 2005 Avaya Inc. All rights reserved.

Enter your Login ID & Password and access SSO landing page

Access SSO Landing Page

7© 2005 Avaya Inc. All rights reserved.

Use the “My Account” tab to change your password, modify your settings and enroll for SSO protected applications – proceed with ‘next’ / add more

Manage Your Account Information

8© 2005 Avaya Inc. All rights reserved.

Use the “Profile” tab to change your password

Manage Your Profile

9© 2005 Avaya Inc. All rights reserved.

Use the “Profile” tab to change your password

Manage Your Profile (cont’d)

10© 2005 Avaya Inc. All rights reserved.

Use the “Applications” tab to enroll for Avaya applications

Manage Your applications

11© 2005 Avaya Inc. All rights reserved.

Enroll for Avaya applications

Manage Your Applications (cont’d)

12© 2005 Avaya Inc. All rights reserved.

Access SSO Protected Applications via Quick Links on the SSO Landing Page