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© 2006 Lionbridge Technologies, Inc. Lionbridge Christophe HENNEBELLE – HR Director, South & West Europe Rennes, 1 er juin 2007
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© 2006 Lionbridge Technologies, Inc.

LionbridgeLionbridge

Christophe HENNEBELLE – HR Director, South & West Europe

Rennes, 1er juin 2007

Christophe HENNEBELLE – HR Director, South & West Europe

Rennes, 1er juin 2007

2

Lionbridge – the company Lionbridge – the company

3

Lionbridge: In ActionLionbridge: In Action

Translation available for more than 100 languages

Interpretation services for 250+ languages

Nearly 200 language projects managed per day worldwide

$400M+ in annual revenue

4000+ employees operating in 25 countries

Trusted linguistic partner for US and European government agencies

Of the Global 500, we serve:

• The 10 largest firms in the world

• 17 of the 20 largest firms in the world

• The 5 largest firms in the United States

4

Lionbridge:Capability & Capacity Spanning 25 Countries Lionbridge:Capability & Capacity Spanning 25 Countries

Mumbai, India

Los Angeles, CA

Seattle, WAMinn, MN

Boise, ID

Boulder, CO

Amsterdam, The Netherlands

Framingham, MA

Corporate Headquarters: Waltham, Massachusetts, USA

Dublin, IrelandBallina, Ireland

Paris, France

Valbonne, FranceBeijing, China

Seoul, Korea

Fort Collins, CO

Chennai, India

Taipei, Taiwan

Yokohama, JP

Singapore

Sao Paolo, BrazilSantiago, Chile

Madrid, Spain

Wuppertal, GermanyBrussels, Belgium

Göteborg, Sweden

Coventry, UK

Espoo, Finland

Lisbon, Portugal

Munich, Germany

Zilina, SlovakiaMontreal, Canada

Copenhagen, Denmark

Sindelfingen, Germany

Rome, Italy

Bergen, Norway

Warsaw, Poland

Luton, UK

New York, NYWashington DC

Tampere, Finland

Shanghai, China

Waltham, MA

5

In-Country Solutions

Management

Global Digital Backbone

Offshore Production

Scale

The Lionbridge Advantage: In-country teams Empowered By Technology-Enabled Offshore ExecutionThe Lionbridge Advantage: In-country teams Empowered By Technology-Enabled Offshore Execution

6

Global Leaders Across Industries Tap LionbridgeGlobal Leaders Across Industries Tap Lionbridge

Novell

7

Our offer, our services Our offer, our services

8

Full Service Globalization ProviderOur Service PortfolioFull Service Globalization ProviderOur Service Portfolio

Global Development & Testing Solutions

Global Language & Content Solutions

Interps

Software Development LifecycleSoftware Development Lifecycle

Development &

MaintenanceIndependent

Testing

InfrastructureServices

Full Content LifecycleFull Content Lifecycle

Localization/Translation

Technical Publications

eLearning Courseware

Flexible global delivery platforms leverage more than 1,500 staff in China, India, and Eastern Europe

Global footprint enables local interaction and facilitates worldwide release and support

Trusted, U.S.-based public company protects against IP loss

Localization services spanning more than 100 languages

Proprietary, web-architected TM and terminology solution accelerates production and improves consistency

Authoring and eLearning development services integrate seamlessly with localization to address global demand

BPS

ApplicationDevelopment &Maintenance

CertificationPerformance &

Automation

In-CountryTesting (ICT)

Functional Testing

(< 6 months duration)

ConsultingLocalisation &GlobalisationTesting

ApplicationDevelopment &Maintenance

CertificationPerformance &

Automation

In-CountryTesting (ICT)

Functional Testing

(< 6 months duration)

ConsultingLocalisation &GlobalisationTestingSDLC Audit

Field Testing

Migration &

Integration Testing

9

Published Work

Localization 2.0: Efficiency Technical Infrastructure Efficiently Engages Global CommunityLocalization 2.0: Efficiency Technical Infrastructure Efficiently Engages Global Community

Evolving Source

Managed Service Approach Engages a Global Community of Specialists

• Production tasks are segmented and performed according to “Skill and Cost Matching”

• Internet serves as the assembly line, bringing the work to the specialist at the right moment

• Context and knowledge in the cloud, not the files

• Workflow tools now applicable and integrated using web services, workspaces, real-time status reports

Client Client

LSP providing Localization as a Managed Service

TMs

Bug Tracking

Glossaries

UI Engineering in India Languages in

Country

Testing in China

DTP in Poland

Test Scenarios

Queries

Style Guides

10

Tools & Technology Tools & Technology

11

Full Content Lifecycle – Total Attracted Cost ReductionFull Content Lifecycle – Total Attracted Cost Reduction

12

Freeway: On-demand architectureFreeway: On-demand architecture

13

Demand and needs Demand and needs

14

Lionbridge: one of the largest buyers of translationLionbridge: one of the largest buyers of translation

2006

• Total number of words outsourced: 1,3 billion words

• Top 20 Languages in USD outsourced (language activity only):

15

Our Needs as BuyersOur Needs as Buyers

Translation services into any language with following requirements:

• Quality at source

• Permanent Internet connectivity

• Open to new tools, needs and processes

Specific increasing needs in:

• Translation services into:

– Target Language English (mostly from other European languages)

– Exotic languages (mostly from English): African languages, minority Asian languages, etc., mostly for telecom and other IT related content

– Specific verticals such as Life Sciences, Government content, etc.

• MT Post-editing services

– Mainly into FIGS and CCJK + Brazilian, but increasing needs on other languages too

• Subject-Matter Experts (SMEs)

– In Finance, Life Sciences, Instructional Design, etc.

16

Shift happensShift happens

17

What’s new and what’s next?What’s new and what’s next?

“Long-tail” of markets and languages Community engagement – everyone is a translator? New, increased customer expectation (new needs, different turnaround

time, quality, price combinations) Market shift to India and China New technology solutions Industry TMs


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