© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Your BlueEnrollment

Blue Cross Blue Shield of Delaware

2© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Agenda

• Welcome and Introductions

• Your BlueEnrollment– Roles– Enrollment Activities – Features

• Group Sign Up

• Implementation

• Training

• Ongoing Support

3© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Benefitfocus Company Highlights

• Founded in 2000

• Double digit growth since inception

• Serving over 40 million healthcare

consumers

• Supporting 89,000 corporate clients

• Integrating with 150 data exchange

partners

Benefitfocus Corporate Headquarters140,000 sq ft office space

Dignitaries and government officials cutting the ribbon at Benefitfocus

4© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Some Major Health Plans We Serve

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Large National Clients

© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Brief Review of Employee Self Service

Blue Cross Blue Shield of Delaware

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Your BlueEnrollment: Employee Self Service

• Secure• Web based• Initial Login ID and Password Provided• Instruction Screens• Multi-Language• Large Button Usability• One-thought-per-screen• Plan Details and Cost Information• Review and Edit Before Saving• Benefit Summary Report• HR Approval• Member Services• Custom screens and HR notes • Employee Surveys

8© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

All employees will be prompted to change their password the first time they log into Your BlueEnrollment

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Employees are welcomed to theirenrollment.

This is an example of an employee completing their initial enrollment.

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Basic Employee Information

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Employee Instructions

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Employee Demographics

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Employee Demographics

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Summary | Personal Information

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Employee Basic Information | Complete

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Employee Benefit Enrollment

The employee now begins their benefit enrollment. Please note the last day to edit benefits is displayed to the employee.

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Employee Benefit Instructions

Instructions are presented to the employee in each section of Your BlueEnrollment.

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Employee Selects Plan

Employee will select a plan and can view plan details from this page.

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Employee Plan Costs

Plan cost can be displayed annually, monthly, bi-weekly, or by pay periods.

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Select Coverage Level

The employee will now select their coverage level. If they select employee only they will not be prompted to complete dependent information.

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Election Review

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Election Review

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Review Current Elections

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View and Print Employee Detail Report

The employee can print a benefit detail report.

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Employee Detail Report

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Enrollment Confirmation

At the end of the enrollment process the employee is present with this confirmation page.

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Employee Homepage

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Your BlueEnrollment: HR Notes

• Groups use HR Notes to:– Post instructions that are specific to the group

– Address a frequently asked question during enrollment

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Your BlueEnrollment: Custom Pages

• Groups use Custom Pages to:– Guide the employee through any changes in this year’s benefits

– Highlight group-specific information relevant to enrollment

Welcome To Open Enrollment

Custom Company Information

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Your BlueEnrollment: Surveys

• Groups use Employee Surveys to:– Gather pertinent information from employees

© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Brief Review of Human Resources Administration

Blue Cross Blue Shield of Delaware

32© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Your BlueEnrollment: Human Resources

• New Hires and Terminations

• Year Round Maintenance

• Life Events

• Reporting

• Employee Searches

• History Tracking

• Open Enrollment

• Payroll and HRIS Integration

• Ancillary Products

• Configurable Employee Self Service

• HR and Member Support

33© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Search by employee name, SSN, or ID number.

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Accepted

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Accepted

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© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Implementation and Support

Blue Cross Blue Shield of Delaware

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Implementation

• Implementation Consultant– Shelly Rusch – Jason Reese

• Introduction Call (5 Minutes)– Intro– Schedule Training– Projected Go-Live Date

• Configure Database

• Load and Test Data

• Training

• Go Live Call (30 Minutes)– Login IDs and Passwords– Account Consultant

60© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Training and Support

• Training

-HR

-Employees

• Human Resources Support

-Dedicated Account Consultant

-Open Enrollment Support

-Long term planning and support

• Employee Support

-Employee Letters

-Member Services

61© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Next Steps

• Complete Service Agreement

• Sign up for training

• Manage Benefits Online

© 2007 Benefitfocus.com, Inc. | Proprietary and Confidential

Your BlueEnrollment

Blue Cross Blue Shield of Delaware