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SSP Strategy - Services

ThinkPad Protection

Post Warranty

Asset Tag

WWAN

Warranty / Upgrades

SW Support

Asset Disposal

Leasing

Helpdesk Services SLAThe Essentials

On Demand

Managed Solutions

Help Desk ServicesPer incident

Desktop Managed Services

Rollouts

TVT Deployment / Consulting

Price per Seat / Utility ComputingProjects

Grow attach ratesin existing markets with current portfolio

Leverage alliance partnerships to accelerate growth

Target SMB growth with new offerings and new routes to market

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SSP Strategy - Software

Image Creation

System Update

Access Connections

Client Security

Active Protection

Rescue & Recovery

Image Ultra

System Migration

Productivity Center

Secure Data Disposal

LANDesk

Software Licensing

Deployment Enablement

Microsoft Applications

Google

Anti-Virus Subscription

Enhanced Data Security

Create IP to differentiate products

Exploit IP to create unique solutions

Leverage key partners

Profit from historical IP investments

Innovation Partnerships

Lenovo Care

Portal

Presentation Director

Build alliance and relationships to drive new revenue and profit streams

Use TVT, Imaging and Pre-Load technology to expand routes to market

Yahoo

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SSP Strategy - Peripherals

Increase attach rates

Innovation by Lenovo

Design by Lenovo

Third Party Offerings

Exploit current routes, expand into efficient new routes

Build the aftermarket opportunity

| © 2007 Lenovo Page 5 of 14

SSP Top Plays for FY06/07S

oft

ware

Peri

ph

era

lsS

erv

ices

LANDesk MicrosoftUtimaco

Mobile Options Rev/CAThink

Mobile OptionsRev/CA

Lenovo 3000

M500 Projector

Warranty & Maintenance

Upgrades

ThinkPad Protection

WWANactivation

NeowareThin Client

ClearCubePC Blade

Branded

VLH