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© 2009 The McGraw-Hill Companies, Inc. All rights reserved
Medical Assisting Externships and Medical Assisting Externships and Preparing to Find a PositionPreparing to Find a Position
PowerPoint® presentation to accompany:
Medical AssistingThird Edition
Booth, Whicker, Wyman, Pugh, Thompson
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Learning Outcomes
54.1 Perform professionally in all externship scenarios.
54.2 Discuss employment services and methods of obtaining a position.
54.3 Create a résumé.
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Learning Outcomes (cont.)
54.4 Create a cover letter.
54.5 Create a follow-up letter.
54.6 Explain key factors for a successful interview.
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Introduction
Externship – an opportunity to explore the different responsibilities of a medical assistant
You will learn to write a Résumé Cover letter Thank-you letter
Form a strategic plan for securing a position
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Externships
Opportunity to gain on-the-job experience
Minimum of 160 hours
Mandatory requirement ABHES CAAHEP
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Externships: The Process
Educational institutions partner with medical facilities Clinical coordinator
Arranges experiences Ensures that the site will
provide a thorough educational experience
Requirements Signed affiliation agreement
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Externships: The Process (cont.)
Screening by medical facility Interviews students Drug screening Background check
Time sheets and progress reports Completed daily Student is monitored by clinical coordinator and the
program director
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Externships: Expectations of Candidates
Professionalism Accept constructive criticism Be open to suggestions and ideas Do not question or argue with preceptors Use proper verbal skills and grammar Turn cell phones and pagers off during working
hours
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Attendance Report each day assigned
to a schedule
Be dependable and punctual
Adhere to policies regarding breaks
Externships: Expectations of Candidates (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Professional appearance Clean, pressed, and well-
fitting uniform
Name tag or badge
No artificial nails, visible
tattoos, or facial piercings
Hair off collar
Avoid colognes
Externships: Expectations of Candidates (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Initiative and willingness to learn
Accept all assignments
Ask for additional work if time permits
Look for additional experiences
Externships: Expectations of Candidates (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Apply Your Knowledge
What are the expectations of a candidate for an externship?
ANSWER: Candidates are expected display professionalism in actions and appearance, to be dependable and punctual, and to exhibit initiative and a willingness to learn.
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Preparing to Find a Position
Career services department Job placement
Counselors Résumé Interviewing skills Positions available
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Seeking employment Take advantage of resources
Classified ads Internet sites Employment services Networking
Explore possibilities
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Creating a résumé – components
Personal information
Professional objective
Employment experience
Educational background
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Résumé – components Awards and honors Campus and community
activities Professional memberships and
activities Summary of skills
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Choosing a résumé style Functional – highlights
specialty areas of accomplishments and strengths
Chronological – used by people with job experience
Targeted – focuses on a specific job target
Writing the résumé Direct, functional style
Focus on verbs that imply action
Choose words that display strengths and demonstrate initiative
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Résumé writing tips Organize information on a
worksheet List educational institutions
with dates attended and degree or certificate attained
Choose format that best describes you
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Tips Use a computer and save work
Proofread for spelling and
grammar
Use high-quality paper
Be truthful and honest
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Writing a cover letter An introduction to résumé Markets your résumé as well as your skills and abilities Direct and to the point One page in length Address to specific person at organization Make descriptions of your qualifications reflect the words
used by the company’s advertisement
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Sending a résumé Use correct address, zip code,
and name of facility Verify the fax number before sending E-mail Post your résumé and cover letter on a career job
search site on the Internet
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Obtaining a reference Recommendation for employment Always ask permission before listing someone as a
reference Faculty and externship facility Generally 3 to 5
Employment Academic Character
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Preparing a portfolio Collection of employment documentation
Résumé Reference list Awards Transcripts Diploma/certificates
Professional appearance
Preparing to Find a Position (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Apply Your Knowledge1. What do you include on a functional resume?
2. Name two things that you know about the cover letter.
ANSWER: You should highlight specialty areas of your accomplishments and strengths.
ANSWER: The cover letter:1. Markets your resume as well as your skills and
abilities2. Direct and to the point3. One page in length Correct!
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Interviewing: Planning and Strategies
Practice interviewing
Anticipate questions
Learn about the company
Dress appropriately
Be poised and relaxed
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Maintain comfortable eye contact
Relate your experience to the job
Be honest Focus on how you can
benefit the company Be punctual
Interviewing: Planning and Strategies (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Be honest
Exhibit appropriate behavior
Comply with application process
Do not contact the interviewer excessively
Interviewing: Planning and Strategies (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Interviewing: Interview Questions
Anticipate questions you may be asked
Inappropriate questions Age
Race
Sexual orientation
Marital status
Number of children
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Interviewing: Reasons for Not Being Hired
Poor appearance
Acting like a know-it-all
Poor communication
Lack of planning
Lack of confidence or poise
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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No enthusiasm for the job
Not active in extracurricular school programs
Being interested only in salary offer
Poor school record
Unwilling to begin in entry-level position
Interviewing: Reasons for Not Being Hired (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Making excuses for poor record
No tact
No maturity
No curiosity about the job
Being critical of past employers
Interviewing: Reasons for Not Being Hired (cont.)
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Interviewing: Salary Negotiations
Salary ranges based on Geographic location Medical specialty Experience Credentialing Job description
Prepare a budget to determine needed income Benchmark for negotiating
Employer should bring up salary first Ask about range for
position
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Apply Your Knowledge
During an interview, the interviewer asks you your age and if you are married and have children. How should you answer these questions?ANSWER: These are inappropriate questions. You should be polite and professional in declining to answer the questions. You may state that you do not believe the information is needed to evaluate your qualifications for the job.
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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On the Job
Learn to be an effective employee
Identify skills in your daily duties
Stay competitive and marketable through continuing education
Integrate constructive criticism
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On the Job (cont.)
Job description Lists and describes
expectations of position and duties to be performed
Provides standard benchmarks
Employee evaluations Initial review after
probationary period and annually
Describes performance
Evaluates strengths and weaknesses
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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On the Job (cont.)
Continuing education Set educational
advancement goals annually
Stay current Medical publications Medical assisting meetings Internet
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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Apply Your Knowledge
What is the purpose of your job description?
ANSWER: Your job description lists and describes the expectations for your position and the duties you are expected to perform. It is used as the standard by which you are evaluated.
Outstanding!
© 2009 The McGraw-Hill Companies, Inc. All rights reserved
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In Summary
Medical assisting Many opportunities that begin with your externship Fast-growing occupation
Manage your career carefully Continue your education
Résumé is a life-long documentation of your career
Maintain professionalism