© 2009 Virtual Computer Inc. – Company Confidential1

Maintaining a Desktop SLA

Contents• Virtual Computer Overview• How did we get to where we are today?• How To solve these issue?• Introducing

© 2008 Virtual Computer Inc. – Company Confidential2

© 2010 Virtual Computer Inc. – Company Confidential3

According to Gartner

“In a perfect world, IT organizations wouldn't care about locking down the PC; they would only care about the services they provide.

The reality is that standardization (through lockdown techniques) must be maintained to provide effective desktop services and keep security risk at an acceptable level.”

Result: 80%-90% of PC’s are unlocked today• IT cannot provide a desktop SLA (uptime, availability, recovery)

The World Today

© 2010 Virtual Computer Inc. – Company Confidential4

© 2008 Virtual Computer Inc. – Company Confidential5

Today’s Business PC

Hardware

Policy

Operating System

Applications User Data

Management Agents

Tension Between Users & IT

End Users IT Pros

Wants Freedom and Flexibility

• Anywhere/Anytime Access

• Device Independence• Consumerization• Generation Y Mentality• Productivity/

Performance

Wants Security and Manageability

• Controlled Network Access

• More controlled OS• Data Security• Predictable

Configurations

Virtualization with intelligent clients delivers balance, harmony

But What If….

© 2010 Virtual Computer Inc. – Company Confidential7

You could Manage thousands or hundreds of computers just like managing one

OS

Application

OS

OS

OS

OS

OS

OS

OS

OS

OS

OS

OS

OS

APP

APP

APP

APP

APP

APP

APP

APP

APP

APP

APP

APP

Migrate to latest OS is easy. I am just going to push the

OS down to everybody.

Roll out an application is simple as 1-2-3.

OS

APP

APP

= Evolution of the PC

© 2010 Virtual Computer Inc. – Company Confidential9

• NxTop & Application Virtualization: Full Isolation

Applications

Personalization

Operating System

Hardware

• What does this mean?– In the event of a corrupt OS, application or hardware failure– “When you tell the user to reboot , it will actually mean

something”

1. Provisioning and Patching: One-to-many image with roll-back

2. User data backup & restore: Profiles, preferences, and settings

3. Better security: Trusted boot, full disk encryption, and more

4. Policy enforcement: USB filtering, expiration, lockout, remote kill

5. Integrated Help Desk: Connect to a VM or to Hypervisor layer

6. NxTop Connect: Built-in Connectivity for VDI and Cloud Computing

© 2010 Virtual Computer Inc. – Company Confidential10

Managementand Control

Domain (Dom0)

NxTop ConnectServices Domain

(DomS)

Engine Architecture• Bare Metal Hypervisor (Type-1)

– Fully virtualized platform, no pass-thru– Supports new and old Intel and AMD based hardware– Supports Windows and Linux virtual machines

• NxTop Connect integrated into NxTop Engine– Citrix Ready Services Domain– Enabled as an option from NxTop Center

© 2010 Virtual Computer Inc. – Company Confidential11

Hypervisor (Open Source)

…

WAN/LAN

Engine

Hardware

11Applications

Virtual HW

Windows 7

User Data

Virtual Machine #N

Applications

Virtual HW

Win XP

User Data

Virtual Machine #1

Center

Shared Virtual Machines are Layered

© 2010 Virtual Computer Inc. – Company Confidential12

CenterDiscard onreboot/patch

Snapshotfor backup

LocalVHD

Persistent local data (not backed up)Page.sys, temporary internet files,

search indexes, .ost files

One-to-many from server

Patch

SystemVHD

COW

Shared System DiskOne to many: patch once, publish many

UserVHD

COW

Persistent user dataBacked-up on server for

istant re-provisioning

= Evolution of the PC

NxTop Engine: Thin layer of management software

• Transform PC into a fully managed appliance• Includes AES 256 Full-disk encryption• Enables “One PC Two Lives”

– Corporate OS - Secure VPN “enclave network”– Centrally managed – Maximize security– Guarantee SLA

– Personal OS – access to the cloud– Locally managed– End-user flexibility– “One-click” re-provisioning

© 2010 Virtual Computer Inc. – Company Confidential13

= Evolution of the PC

NxTop Center: Create and manipulate OS images centrally

• Pre-Test & Deploy delta differences (WYSIWYG approach)

– Avoid unforeseen edge cases– Consistent experience for both IT Admin and end-user– User state is unaffected

• Centrally managed OS– “1 to many” OS & Application fail-safe patching– “One-click” OS deployment– “Snap Back”– “One-click” Roll back– “Remote KVM” - regardless if Windows is present or in a healthy state

© 2010 Virtual Computer Inc. – Company Confidential14

• Blue Chip Investors

• Recognized Product Innovation

• Independent Validation:“Prediction: 90% of VDI will be client based” – Brian Madden, brianmadden.com

“Virtual Computer wins the race for bare-metal client virtualization.” – Rachel Chalmers, The

451 Group

• Key Partnerships:

© 2010 Virtual Computer Inc. – Company Confidential15

Company Background

© 2010 Virtual Computer Inc. – Company Confidential16

Customer Proof Points

“Having used NxTop for some time we see it as an intrinsic part of our plans for the future.” – Daniel Bolton, Kingston University (UK)

“NxTop will dramatically change the way I deploy and manage desktops, freeing up valuable IT resources and transforming my operation from being reactive to proactive.”

– Charles Miller, Town of Lincoln (MA)

Vision: Managed PC Infrastructure

© 2010 Virtual Computer Inc. – Company Confidential17

VDI Infrastructure(Hyper-V, XenDesktop XenApp, vWorkspace)

LAN/WAN

Traditional Desktop

RemoteVM

LocalVM

Managed infrastructure that handles any combination of local desktops, remote desktops/remote apps and cloud based applications

Laptop, etc…

PC BasedThin Client

All-in-oneDesktop

Center

Storage Infrastructure

= Evolution of the PC

OS Migration: “1-click” OS deployment with NxTop

© 2010 Virtual Computer Inc. – Company Confidential18

XP

HW/ Win7

Win7XP Win7

USMT

USMT

USMTHW/ XP

Win8

USMT

HW/ Win8 1:1 (HW specific)

1:N (HW agnostic)

USMT

© 2010 Virtual Computer Inc. – Company Confidential19

VirtualPhysical

The End of Anarchy

Anarchy

Anarchy ’

Phase I Phase 2 Phase 3

ManagedOS

ManagedOS

ManagedOS’

PersonalApps

BusinessApps Personal

OS

VM 2

VM 1

© 2008 Virtual Computer Inc. – Company Confidential20

Thank You