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© 2010 IBM Corporation Business Analytics software IBM Cognos Mobile Name Date
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Page 1: © 2010 IBM Corporation Business Analytics software IBM Cognos Mobile Name Date.

© 2010 IBM Corporation

Business Analytics software

IBM Cognos Mobile

Name

Date

Page 2: © 2010 IBM Corporation Business Analytics software IBM Cognos Mobile Name Date.

© 2010 IBM Corporation2

Business Analytics software

Agenda

“Mobile BI has the potential to significantly expand the population of BI users to include a much more mainstream audience.”

Gartner: 2011 BI Platforms Magic Quadrant

The mobile market is shifting

How IBM Cognos Mobile can help

Summary

Questions

Page 3: © 2010 IBM Corporation Business Analytics software IBM Cognos Mobile Name Date.

© 2010 IBM Corporation3

Business Analytics software

Rise of Mobility – Why?

The need for information at your fingertips exists today and will continue to intensify

Mobility is what people need the most – access to information ‘anywhere’

Instantly on, portable, smaller and lighter and can hold vast amounts of information

Tool for Social Interaction

Ease of use and ‘wow’ factor

Mobile users expect high-fidelity access to the same info they have on the desktop, presented in an easy-to-learn, mobile-friendly format

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© 2010 IBM Corporation4

Business Analytics software

Analysts Validating the Trends

By 2013, 33% of business intelligence functionality will be consumed via handheld devices.Gartner Predicts (Nov 2010)

Nearly 90 percent of companies think mobile business intelligence is important

Howard Dresner Mobile BI Study (Sept 2010)

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© 2010 IBM Corporation5

Business Analytics software

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Business drivers for Mobile BIBusiness managers are looking to…

Equip front-line workforce with the timely information needed to make informed decisions, regardless of location

Provide full Enterprise support for market-leadingmobile platforms

Fully interact with BI content on mobile devices

BI at the point of impact

Deeper insights

Broad platform support

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© 2010 IBM Corporation

Business Analytics software

The shift for mobile users

They expect information at their fingertips, anywhere

They expect the same information from desktop to mobile

They expect their personal devices to work for business

The shift for IT

Deliver the same experience regardless of device

Support various personal devices

Create a mobile strategy for securing all information

Organizations need a mobile solution to support both the business and IT shifts

6

The changing mobile user and IT landscape

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© 2010 IBM Corporation7

Business Analytics software

Cognos 10: Intelligence Unleashed Smarter Decisions. Better Results.

Freedom to Think

Connect with Others

and Simply Do

• Unified workspace• All time horizons• Progressive interaction

• Decision networks• Business context• Accountability

• Mobile and Disconnected• Integrated• Real-time

A revolutionary BI workspace delivered on a proven platform

with seamless upgrade

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© 2010 IBM Corporation

Business Analytics software

Who’s Using IBM Cognos Mobile?

● Executives● Consume dashboard reports on

KPI's across the business, based on various geographies

● Police Officers

● Call in progress status● Crime statistics

● Retail Regional Managers

● Up to date sales information on stores to visit

● Field Sales Rep● Customer history (orders,

contacts, open issues, etc…)

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© 2010 IBM Corporation9

Business Analytics software

IBM Cognos Mobile

Analytics is about information for better decisionsbetter decisions while Mobility is about what

people need the most – access to information ‘anywhere’‘anywhere’

Author once, consume anywhere

Full BI interactivity including Drill Up/Down/Through

Schedule reports for immediate access to key content

Secure, broad access to analytic content

Simplified user experience across devices

Support a wide range of devices including Blackberry,

Symbian, Windows Mobile, iPad, iPhone, Playbook and

Android for various tablets

Location Aware Intelligence

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© 2010 IBM Corporation10

Business Analytics software

Author Once, Consume Anywhere

Benefits for Business

Users can expect the same information on

their mobile devices as on their desktop

Users are able to make better decisions

fast because they are receiving more

targeted information

Benefits for IT

Increases value of deploying a single BI

solution

Confidential corporate information is

secured on their mobile device

The SAME secure, timely and personalized information delivered to your mobile device

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© 2010 IBM Corporation11

Business Analytics software

DEMO: Author Once, Consume Anywhere

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© 2010 IBM Corporation12

Business Analytics software

Schedule and drill thru reports for immediate access to key content

Integrated scheduling – from Cognos server Includes bursting reports – different data for different users Sent to users at specified times Drill up – drill down – drill through

Schedule reports to multiple users at specific times

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© 2010 IBM Corporation13

Business Analytics software

Internet & wireless carriers

(IP, WiFi, Edge, GSMCPRS, 3G, etc.)

RIM BlackBerry®Enterprise Server

(BlackBerry only)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

Data compression –in transmission and

on device

NativeDevices

IBM Cognos Mobile BI Security and Architecture

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© 2010 IBM Corporation14

Business Analytics software

Enhanced Support for Mobile BI User Experience

Extending device support and enhancing mobile user experience

• Support for iPhone and iPad

• Modern and compelling UI that leverages touch interface and common gestures

• BlackBerry improvements

• Enhanced UI and support for BlackBerry Torch and Storm

• NEW: Support for

• Current device support line up

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© 2010 IBM Corporation15

Business Analytics software

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IBM Cognos Mobile 10.1

IBM Cognos Mobile support for iPhoneand iPad:

– Zero footprint web application for both iPhone and iPad

– Full BI interactivity including Drill Up/Down/Through using common Touch gestures

Broad and intuitive Prompt support:– Support for additional prompt types and

format pages

New and enhanced user interface for the BlackBerry device:

– New and Improved user interface using modern BlackBerry design paradigm

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© 2010 IBM Corporation16

Business Analytics software

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Location Aware Reporting using IBM Cognos Mobile

Retrieves GPS data from the mobile device to determine current location

Completes location-specific report prompts with current location to get contextually relevant information.

Supports needs in areas such as Government, Real Estate, Financial Services, Retail

Law Enforcement Use Case:– Police officer requests mug shots of

wanted violent criminals who live within 1,000 ft of current location

– Uses the mug shot on their mobile device to canvas for possible witnesses, suspects

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© 2010 IBM Corporation17

Business Analytics software

IBM Cognos 10 Platform & Mobile: Flexible Access

WebSearch Office

MobileDashboard

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© 2010 IBM Corporation18

Business Analytics software

Dorel Industries Inc. is a world class juvenile products and bicycle company.

Some familiar brands include:

Dorel executives use Mobile BI dashboards to track sales data

Dorel: Leveraging BI Anywhere, Anytime

"We're not an early adopter of new versions of software in general…we have a large army to move forward we have to move them forward in an orderly pace. There are three main areas and this particular new version Cognos 10 that caused us to evaluate it in a way in which we normally would not. First in the areas of scalability and performance. …we have high expectations of a much more stable platform and a faster performing platform because we have a very large implementation of which will eventually scale up into the neighborhood of ten thousand or more users...“

Mark McDanielBoeing Finance Reporting

“I think the real power of IBM Cognos Mobile  is that beyond having reports delivered to their inbox, users can go into either public or their own Cognos folders to refresh data as they need it, whenever, wherever they are. In this way they have data that is in real time and up to date with no limitations. They can then focus in on the data within that report that is important to them.” Ian F.C. Farthing, CGA, CPA V.P. - Corporate Services Dorel Industries Inc.

“I think the real power of IBM Cognos Mobile  is that beyond having reports delivered to their inbox, users can go into either public or their own Cognos folders to refresh data as they need it, whenever, wherever they are. In this way they have data that is in real time and up to date with no limitations. They can then focus in on the data within that report that is important to them.” Ian F.C. Farthing, CGA, CPA V.P. - Corporate Services Dorel Industries Inc.

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© 2010 IBM Corporation19

Business Analytics software

SummaryAnalytics on the go for more devices

IBM Cognos MobileProvide interactive BI reports on market-leading handheld mobile devices.

IBM Cognos MobileProvide interactive BI reports on market-leading handheld mobile devices.

Benefits

Deliver BI information to users in the context of their day-to-day processes and applications

Provide actionable intelligence to users, no matter their location or their connectivity

Put a new lens on your existing BI data with different ways to look at BI information

Maintain consistent security

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© 2010 IBM Corporation20

Business Analytics software

Questions?

????

??

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© 2010 IBM Corporation21

Business Analytics software

© Copyright IBM Corporation 2011 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.

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© 2010 IBM Corporation22

Business Analytics software

ADDITIONAL DETAIL

SLIDES

Page 23: © 2010 IBM Corporation Business Analytics software IBM Cognos Mobile Name Date.

© 2010 IBM Corporation23

Business Analytics software

Internet & wireless carriers

(IP, WiFi, Edge, GSMCPRS, 3G, etc.)

RIM BlackBerry®Enterprise Server

(BlackBerry only)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

Data compression –in transmission and

on device

NativeDevices

Architecture: How it works

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© 2010 IBM Corporation

Business Analytics software

IBM Cognos Mobile Service

● Pushes report content to device

● Facilitates communication between mobile device to server:

– Search

– Browse

– Run

– Schedule

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

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© 2010 IBM Corporation25

Business Analytics software

IBM Cognos Mobile Server

Integrated with IBM Cognos BI Installs in existing environment on existing

hardware– IBM Cognos Mobile Service– OTA (over the air) install web pages

IBM Cognos Mobile tables are created in the IBM Cognos content store – or can be added to a different Content Store

Mobile Service can be load balanced like other Cognos Services (there are no dependencies to being co-located with other services)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM Cognos Content Store

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© 2010 IBM Corporation26

Business Analytics software

IBM Cognos Mobile Server

Interfaces with existing data store

It creates a local, compressed and encrypted version of the content store

Leverages existing IBM Cognos BI reports built in:

– Report Studio– Query Studio– Analysis Studio

Massages reports automatically:– Transforms – Compresses

IBM CognosPlatform

IBM Cognos MobileService

IBM CognosBI

ReportData Source

IBM CognosContent Store

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© 2010 IBM Corporation27

Business Analytics software

IBM Cognos Mobile Server Content Store

Pushes report content to device

Facilitates communication between mobile device to server:

–Search–Browse–Run–Schedule

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

ReportData Source

IBM CognosContent Store

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© 2010 IBM Corporation28

Business Analytics software

Communication Between Server and Client

BlackBerry:–Communication is routed through the BlackBerry Enterprise

Server (BES)

Windows Mobile, Symbian, iPad/iPhone, Android and PlayBook Web Apps:

–Communication is through a VPN client

RIM BlackBerry®Enterprise Server

(BlackBerry only)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

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Business Analytics software

Corporate Firewall

Non BlackBerry:–Use VPN to get thru firewall for non BB

RIM BlackBerry®Enterprise Server

(BlackBerry only)

IBM Cognos Platform

IBM Cognos MobileService

IBM Cognos BI

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Business Analytics software

Rich Client Application

Rich Client (excludes web app) application is installed on every device (via push or OTA)

Digitally signed

Saves content to local content store

Application is purpose built to enable interactivity with reports

UI leverages the native device capabilities –Navigation and general usage is as intuitive for the end user as possible–Performance on each device is optimized

WindowsMobileDevices

Rich NativeClient (no HTML)

BlackBerry®Devices

SymbianDevices

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Business Analytics software

Client Content Store

A local, compressed and encrypted user version of the content store for offline report access

Synchronizes with the Mobile content store on the server

Proprietary, not accessible by non-Cognos mobile applications

WindowsMobileDevices

Rich NativeClient (no HTML)

Data compression –in transmission and

on device

BlackBerry®Devices

SymbianDevices

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IBM Cognos BI Security

Password required to launch Rich Client

Credentials can be cached on the hand held device for seamless access

NTLM security is supported

Supports environments using Kerberos, Netegrity/SiteMinder or SAP

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Security During Transmission

Blackberry–All communications are secured by the BES

Windows Mobile, Symbian, iOS web app support–VPN or SSL (TLS) Security

All transmissions are encrypted using industry standard, accepted symmetric encryption such as• Triple-DES•AES with BES•VPN •SSL Security Support

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© 2010 IBM Corporation

Business Analytics software

Security

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Business Analytics software

Device Based Password Protection

Most organizations mandate password protection on mobile devices

After a specified period of inactivity the user will be prompted to enter their device password to access the handheld device

E.g. a user has 10 opportunities to enter their password correctly – if not, device is wiped.

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Business Analytics software

Remotely Wiping a Device

BlackBerry

Windows Mobile–MS Exchange Server 2003–Microsoft SMS 2003 or later

Symbian–Nokia Intellisync–IBM WebSphere Everyplace Device Manager

Devices must be on, and connected to a network in order for data to be erased remotely

Please see vendor guide for instructions on remotely removing/wiping content from mobile devices

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Business Analytics software

Lease Key Functionality

Cognos Mobile Functionality

Report data stored on the device can be configured to “expire” by the Cognos Administrator

Report data is rendered inaccessible on the device until the device can re-authenticate with the server

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Business Analytics software

Installation: Push vs OTA

Push Installs

More Control over deployment

Silent for user – Fewer support requests

Just appears on the device

OTA (over the air) Installs

Relies on user to install

More likely to generate support requests

Requires giving permissions for user to install software on their devices

Recommended for: - larger deployments - less tech-savvy users

Recommended for:- small or test deployments - tech-savvy users

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Business Analytics software

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IBM Confidential

Business Analytics software

What’s New in IBM Cognos Mobile 10.1?

New BlackBerry UI, new Web interface for iPhone, iPad.


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