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© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
Distribution Center
Design and Integration
Case Study – Health & Beauty Aid Manufacturer
By:Dean M. Starovasnik
Practice Director, Distribution Engineering Design
Peach State Integrated Technology
Presented to:Warehouse & Distribution ScienceISyE 6202Georgia Institute of Technology
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
Overview
3
Peach State Overview
Process High Points
Case Study Data Analysis Results Design Requirements Financial Review Site Photos
Discussion
This session will provide an overview of an objective design methodology and an example case study where this process was used.
Though “Discussion” is listed last, questions or comments throughout the session are welcome and encouraged.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
Peach State Overview
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Corporate Credentials
5
Headquarters in Atlanta, GA.
Regional offices throughout North America.
Over 34 years of experience engineering and integrating supply chain logistics, distribution, and material handling solutions on a national and global scale.
Results Oriented, Performance Driven, Team Based Culture.
Deep expertise in Supply Chain Strategy, Distribution/Manufacturing Design and Engineering, Site Operational Optimization and Labor Standards, Material Handling Systems Integration, and Customer Support.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Industry – Thought Leadership
6
Council of Supply Chain Management Professionals (CSCMP) Track Chair 2004 and 2006
Conference Presentationso ProMato Retail Leaders Industry Association
(RILA)o National Conference on Operations &
Fulfillment (NCOF)o HK Systems Annual Material
Handling and Logistics Conference
Peach State Speakers’ Bureau
Numerous White Paper Publications
Material Handling Equipment Distributors Association (MHEDA) – Member, Past Board Member, President 2003
The National Logistics & Distribution Conference (NLDC) Founder and Producer
Georgia Tech Supply Chain and Logistics Institute – Lecture Presenter since 2000
DC Velocity – Editorial Board Member
Frequent contributor to major trade journal articles
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Core Services
7
Focused on Results – “From Strategy to Reality”
Global Consulting & Engineering
Facility Design & Engineering
Material Handling Solutions
Customer Service and
Support
• Logistics network strategy and design
• Strategic distribution master planning
• Rationalizing for outsourcing/3PL
• Labor Management and Operational Excellence
• Facility Designer Toolsettm determines the appropriate mix of people, space, equipment, and systems.
• Solution development focused on delivering a rapid ROI.
• Detailed engineering, bid management, procurement, and implementation of integrated material handling systems
• High-speed sortation, automated order fulfillment, AS/RS, AGV/LGVs, and palletization.
• Material handling systems spare parts to keep your facility running.
• Service and maintenance programs that are tailored to ensure maximum ‘uptime’ and performance.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Major Clients
8
Serving the ‘Best of the Best’…
Healthcare & Pharmaceutic
als
Food & Beverage
PartsDistribution
ConsumerProducts/
Retail
Manufacturing
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
Facility Design Process
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Process Overview
10
Where do we start? Operational Review
Data Collection
Data Analysis
Profiling
Select an Order Fulfillment Methodology (OFM) Based on order, customer and SKU profiles
Minimize handling, maximize service level
How big? & How fast? Forward pick? Which tools?
Numbers of slots, facings, locations
Sortation parameters and requirements.
Connect the dots
To begin, a summary of the overall process will help visualize the destination. This will help in understanding the path to get there.
Keeping this process in view while examining each of the individual steps will help keep the forest in view while looking at each tree.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Data Analysis Methodology
11
Our analysis methodology transformed historical data into future design requirements:
Collect Data
Collect Data
Analyze Data
Analyze Data
Construct Profiles
Construct Profiles
Develop ParametersDevelop
Parameters
Model ScenariosModel
Scenarios
Define Requirements
Define Requirements
Assumptions:• SKU Base
• Handling Unit Type• Cartons Shipped• Pick Face Days
Supply
Design Requirements:
• Order Fulfillment Methodology• MHE Throughput Rates
• Pick Zones• Storage Media
Design Parameters:• Planning Horizon
• Growth Rates• Inventory Turns• Ship Window• Hourly SurgesN
etwork
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Facility Design Profiles
12
Planning & Design Issue
Key Focus Primary Data Source
Profiles
Storage Sizing Right storage media & corresponding facings for reserve slots
Item, Location & Inventory Data
• ABC inventory distribution• Handling unit (pallets, cube, cases, etc.) inventory profile
Order Fulfillment Methodologies
Effective strategies for picking & packing (e.g., zone pick & sort opportunities?)
Order Files • Per order distributions (lines, units, cartons, cube, etc.)• Per carton distributions• Order mix/completion distribution• Handling unit profile (broken/full case, full pallet, mixed)
Material Handling System Throughput & Capacity
Peak hourly volumes to be processed
Order Files • Daily activity profile (orders, lines, full cases, split cartons, total boxes)
• Hourly activity distribution (particularly with respect to order drop & cutoff times)
Warehouse Zone & Facing Requirements
Right storage media & corresponding facings for primary slots
Order, Item & Location Files
• ABC activity (Pareto) profile• Cube movement distribution• Storage zone profiles (SKUs, volumes, etc. by special
requirements - drug, cooler, etc.)
Profiles of different data elements help to address the variety of questions that must be answered in the facility design effort.
Actual development of most profiles involves generating each “day’s” activity, statistically analyzing them then developing the distributions.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Profiling – Input to the OFM Decision
OrderProfiles
OrderProfiles
Handling UnitProfiles
Handling UnitProfiles
SKUProfiles
SKUProfiles
BrokenCaseOFMs
BrokenCaseOFMs
FullCaseOFMs
FullCaseOFMs
Primary Manual vs. Automated Considerations:• Throughput requirements (hourly volumes)• Labor requirements (amount, cost, availability)• Service requirements (accuracy, service levels,
costs of non-conformance)
• Per ship method (parcel vs. truck)
•Per order distributions•Per carton distributions•Order completion•Single line percentage•Per day & hr distributions
• Full Case Pct• Broken Case
Pct• Full Pallet Pct• Mixed Orders
Pct• Special handling• Lot control• Hazmat• Refrig/Freezer
•ABC (Pareto) Distribution•Full Case, Broken Case, Full Pallet Volumes•Cube movement
Identifying the correct OFM’s for each portion of the operation is the first step in developing the facility design.
13
ORDERFULFILLMENT
METHODOLOGIES
ORDERFULFILLMENT
METHODOLOGIES
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
OFM Matrix
14
Storerooms Garages
Cart Batch PickOP to Pallet
SKU Pick/SortPick to AutoPak
Dynamic Zone Pick & Pass
Automated Picking
Vol
ume
Line/Order
Product to Order Order to ProductA
utom
atio
n
Two primary factors in determining the appropriate order fulfillment methodologies (OFM) are facility volume and order profile.
Cube/
Order
(med
ia)
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
•Low Lines/order•Low Cube/order•Small travel path•Frequent order release•WMS capable•Can fit >1 order on pick vehicle
Broken Case Methodologies
15
Discrete (Single)
Order Pick
Discrete (Single)
Order Pick
Batch(Cluster)
Order Pick
Batch(Cluster)
Order PickPick &Pass
Pick &Pass
SKU Pick & MarrySKU Pick & Marry
Sequential(Static) Zone
Sequential(Static) Zone
Pick To TotePick To Tote
BulkPick &
Re-Pick
BulkPick &
Re-Pick
Pick ToPut
Pick ToPut
Pick &
Sort(Tilt-tray)
Pick &
Sort(Tilt-tray)
Auto.Pick
(A Frame)
Auto.Pick
(A Frame)
Complexity (Automation & Technology)
Pick To CartonPick To Carton
•Precise order cube cannot be pre-determined
•Re-handling/VAS at packing
•Precise order cube can be pre-determined
•Order ship ready at point of pick
•Low order complete % within pick zones
•High order completion pct within pick zones
•Med-high volumes•Med Cube/order•Limited SKUs complete orders
•Med-high Lines/order
•Low number of customer-order sort points per wave
•High hourly volumes
•Sturdy/ durable products
•Very high hourly volumes
•Sturdy/ durable products
•Uniform/ standard product shapes & sizes
•Limited WMS
•Large number of SKUs needed to complete orders
Order Picking SKU Picking
• Low lines/order• Opportunity to batch & release many
orders• High SKU commonality across orders
Enhancements:RFVoicePTL RFID
•Low volumes•Small footprint (travel path)
•High Lines/order•Large Cube/order•Limited WMS
Pick &Pass
Pick &Pass
Pick To CartonPick To Carton
Sequential(Static) Zone
Sequential(Static) Zone Dynamic ZoneDynamic Zone
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Full Case Methodologies
16
SingleOrder PickTo Pallet
SingleOrder PickTo Pallet
MultiOrder PickTo Pallet
MultiOrder PickTo Pallet
SKUPick & Sort Downstream
SKUPick & Sort Downstream
Pick toPallet & Sort
Pick toPallet & Sort
Zone pick& drop to induct
point
Zone pick& drop to induct
pointPick to BeltPick to Belt
•Med-high volume•Most applicable for Parcel•Small footprint•Random storage
•Very high hourly volumes
•Small # SKUs represent high % volume
•Limited WMS•Large number of SKUs needed to complete orders
•Adequate sort & staging space
Order Picking SKU Picking
•Low volumes•Most applicable for large, truck (LTL) orders
•Small order size•Pick vehicle has capacity for >1 order
Automation Considerations:•Throughput requirements (peak hourly volumes)
•Labor requirements (amount, cost, availability) –current & projected
•Service requirements (accuracy, service levels, costs of non-conformance)
•Dock doors available/required•Staging space available/required
SKUPick & Sort Downstream
SKUPick & Sort Downstream
Pick to BeltPick to Belt
Complexity (Automation & Technology)
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
Case Study
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Project Overview
18
Growing through the recession (20%) Recently purchased by a private equity
firm
High profile, luxury product identity
Persistent demand from existing customers
New customers gained through Internet and QVC
Originally in two fulfillment facilities Both space constrained
Retail & QVC fulfilled in one facility
Internet fulfilled (from same SKU base) at HQ
Spec building selected prior to design Size and door count validated immediately
Sufficient for 2015 and beyond
Some expansion capability available
The design project we are reviewing proceeded through implementation. The client is philosophy, a high end skin care cream manufacturer.
They were moving very fast, with aggressive growth projections and desired a rapid evidence of return on investment.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
Data Analysis Results
19
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles – Daily Activity
20
The below statistics help to illustrate the activity levels of the combined business, Retail DSDC and Internet channels.
Parameter Orders/day Lines/day Units/day CubicFeet/day Weight/day SKUs/dayAverage 934 3,875 23,748 502 14,931 328 95th Percentile 2,240 9,485 77,391 1,420 43,814 454 Max 3,882 14,611 135,662 2,802 87,689 473 Peak to Avg 2.40 2.45 3.26 2.83 2.93 1.39
Parameter Orders/day Lines/day Units/day CubicFeet/day Weight/day SKUs/dayAverage 894 3,282 3,430 71 1,794 308 95th Percentile 2,227 8,197 8,922 190 5,024 417 Max 3,815 14,160 14,721 374 8,503 460 Peak to Avg 2.49 2.50 2.60 2.70 2.80 1.36
Parameter Orders/day Lines/day Units/day CubicFeet/day Weight/day SKUs/dayAverage 87 765 10,278 226 6,765 103 95th Percentile 254 2,145 33,098 801 22,907 178 Max 482 3,214 91,685 1,459 50,182 218 Peak to Avg 2.93 2.80 3.22 3.54 3.39 1.72
Combined
Retail DSDC
Internet
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles – Order Statistics
21
The below statistics help to illustrate the nature of the orders across the combined business, Retail DSDC and Internet channels.
Combined
Retail DSDC
Internet
Parameter Lines/Order Units/Order Cubic/Order Weight/Order Units/LineAverage 4.7 52.8 1.0 30.3 8.6 95th Percentile 8.1 176.4 2.9 85.7 22.4 Max 37 2,251 34 1,043 172 Peak to Avg 1.73 3.34 2.85 2.83 2.60
Parameter Lines/Order Units/Order Cubic/Order Weight/Order Units/LineAverage 3.6 3.8 0.1 2.0 1.1 95th Percentile 4.4 4.6 0.1 3.0 1.1 Max 8 8 1 8 8 Peak to Avg 1.20 1.22 1.38 1.50 1.05
Parameter Lines/Order Units/Order Cubic/Order Weight/Order Units/LineAverage 11.1 277.8 6.5 200.9 24.9 95th Percentile 24.8 927.2 19.6 592.8 120.2 Max 56 7,372 304 9,288 413 Peak to Avg 2.23 3.34 3.01 2.95 4.82
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles - Throughput
22
The daily throughput profile reveals considerable seasonality, peaking in October & November.
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep-
09
Oct
-09
Nov
-09
Dec
-09
Total (No QVC) Daily Outbound Units Shipped
Units 95th Percentile Average
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles - Internet
23
The daily throughput profile reveals considerable seasonality, peaking in November.
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep-
09
Oct
-09
Nov
-09
Dec
-09
Internet Daily Outbound Units Shipped
Units Average Percentile
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles – Retail DSDC
24
The daily throughput profile reveals some seasonality, peaking in September & October.
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
Apr
-09
May
-09
Jun-
09
Jul-0
9
Aug
-09
Sep-
09
Oct
-09
Nov
-09
Dec
-09
Daily Retail (DSDC) Outbound Units Shipped
Units Average Percentile
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles – Lines Per Order
25
Lines per order profiles were developed for Retail DSDC and Internet orders.
21%
32%
19%18%
9%
1% 0%0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
5%
10%
15%
20%
25%
30%
35%
1 2-5 6-10 11-20 21-50 51-100 >100Cu
m P
ct
Pct
Retail - DSDC Lines per Order
Pct Orders Pct Lines Cumm Pct Orders
16%
69%
15%
0% 0% 0% 0%0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
1 2-5 6-10 11-20 21-50 51-100 >100
Cum
Pct
Pct
Internet Lines per Order
Pct Orders Pct Lines Cumm Pct Orders
Average 8.8 Average 3.7
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
0%5%
12%18%
27%
17% 20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
1 2-5 6-10 11-20 21-50 51-100 >100Cu
m P
ct
Pct
Retail DSDC Units per Order
Pct Orders Pct Units Cumm Pct Orders
14%
68%
16%
1% 0% 0% 0%0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
1 2-5 6-10 11-20 21-50 51-100 >100
Cum
Pct
Pct
Internet Units per Order
Pct Orders Pct Units Cumm Pct Orders
Outbound Profiles – Units Per Order
26
Unit per order profiles were developed for Retail DSDC and Internet orders.
Average 118.6 Average 3.9
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
5%2%
9%
24%22%
35%
3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
0-0.0025 0.0025-0.005 0.005-0.01 0.01-0.03 0.03-0.05 0.05-0.1 >0.1
Cum
Pct
Pct
Internet Cubic Feet per Order
Pct Orders Pct Lines Cumm Pct Orders
23%
14%
20%
12%
24%
5% 3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
0-0.25 0.25-0.5 0.5-1 1-1.5 1.5-5 5-10 >10Cu
m P
ct
Pct
Retail DSDC Cubic Feet per Order
Pct Orders Pct Lines Cumm Pct Orders
Outbound Profiles – Cube Per Order
27
Cube per order profiles were developed for Retail DSDC and Internet orders.
Average 2.6 Average 0.0
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
43%
19% 18%
13%
4%2% 1%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
1 2 3-4 5-10 11-20 21-50 >50Cu
m P
ct
Pct
Retail DSDC Cartons per Order
Pct Orders Pct Cartons Cumm Pct Orders
100%
0% 0% 0% 0% 0% 0%100%
100%
100%
100%
100%
100%
100%
0%
20%
40%
60%
80%
100%
120%
0-1 2 3 4 5 6-15 >15
Cum
Pct
Pct
Internet Cartons per Order
Pct Orders Pct Cartons Cumm Pct Orders
Outbound Profiles – Cartons Per Order
28
Cartons per order profiles were developed for Retail DSDC and Internet orders.
Average 1.0 Average 3.4
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
SKU Data Review
29
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Pareto Profile - Lines
30
A Pareto profile helps illustrate the concentration (or lack thereof) of activity within a particular range of products. The below shows the variation in line activity across the SKU base for Retail, Internet and Combined orders.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Retail Pareto by Lines
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Internet Pareto by Lines
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 91%
Combined Pareto by Lines
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Pareto Profile - Units
31
The below shows the variation in unit activity across the SKU base for Retail, Internet and Combined orders.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 91%
Combined Pareto by Units
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Retail Pareto by Units
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Internet Pareto by Units
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 91%
Combined Pareto by CF
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Retail Pareto by CF
Pareto Profile - Cube
32
The below shows the variation in cubic velocity across the SKU base for Retail, Internet and Combined orders.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Internet Pareto by CF
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Total Active SKUs by Month
33
The total SKUs active in a month at peak is over 800 SKUs. This compares to a baseline of ~1,370 total SKUs with activity across the timeframe analyzed.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
OFM - Zone Pick & Consolidate
34
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles – Full Case vs. Broken Case
35
To determine how orders “are” fulfilled, full case and broken case volumes were calculated for both Retail DSDC and Internet orders, first in lines.
-
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
All Channels Retail Internet Ulta Sephora
Lines
Both
Broken Case Only
Full Case Only
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
All Channels Retail Internet Ulta Sephora
All Retail Internet Ulta SephoraTotal 771,105 150,695 620,410 2,533 5,915 Full Case Only 52,824 42,197 10,627 956 1,279 Broken Case Only 682,098 100,143 581,955 937 1,346 Both 8,065 7,949 116 615 3,187
All Retail Internet Ulta SephoraFull Case Only 6.85% 28.0% 1.71% 37.7% 21.6%Broken Case Only 88.46% 66.5% 93.80% 37.0% 22.8%Both 1.05% 5.3% 0.02% 24.3% 53.9%
Lines - Quantity
Lines - %
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Outbound Profiles – Full Case vs. Broken Case
36
To determine how orders “are” fulfilled, full case and broken case volumes were calculated for both Retail DSDC and Internet orders, next in units.
All Retail Internet Ulta SephoraTotal 4,725,811 4,077,473 648,338 256,854 1,908,940 Full Case Only 3,263,052 3,249,327 11,504 221,555 1,778,472 Broken Case Only 1,456,572 828,025 628,547 35,298 130,465
All Retail Internet Ulta SephoraFull Case Only 69.0% 79.7% 2.1% 86.3% 93.2%Broken Case Only 30.8% 20.3% 97.9% 13.7% 6.8%
Units - Quantity
Units - %-
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
4,000,000
4,500,000
5,000,000
All Retail Internet Ulta Sephora
Units
Broken Case Only
Full Case Only
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
All Retail Internet Ulta Sephora
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
OFM Rationale & Criteria
37
Multi-channel order fulfillment in common areas provides considerable benefits:
Improved utilization of labor throughout year Increased opportunity to use shipping sortation automation
Common shipping area increases flexibility due to variations in channel seasonality
Handling full case separate from piece pick allows for proper slotting of the SKU by cubic velocity in that UOM while reducing the walk time.
Performing all piece picks in a common module consolidates repack operations in one location for enhanced process control and efficiency.
Consolidation can be error prone and also increase non-value added handling. A shipping sorter assist with palletization of LTL and fluid load of
parcel carriers will address both issues.
Repack replenishment can also be supported by “picking” the required replenishment cases, and then delivering to the repack module, either via
conveyor or, after palletizing by SKU, by vehicle.
The benefit of zone pick & consolidate OFM is a reduction in non-value added labor and an improvement in quality & cycle time.
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
P E A C H S T A T E
Full Case OFM – Pick to Label
39
© 2011 Peach State Integrated Technologies. Contents are confidential. All rights reserved.
Full Case Pick to Label Rationale
Retail orders require a large portion of their volume in full case quantities (80%).
Creating a full case pick zone using a pick to label approach will eliminate
the non-value added handling of repacking all case quantities into
repack containers.
Pick to label addresses the issue with small cases while retaining efficient picking. Cases 3” tall or less will be
handled as piece picks.
Repack replenishment can also be supported by “picking” the required replenishment cases, palletizing by SKU and then delivering to the repack module.
The benefit of a pick to label OFM is the elimination of non-value added repack activity while improving quality with verification of cases at the shipping sorter.
-
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
4,000,000
4,500,000
5,000,000
All Retail Internet Ulta Sephora
Units
Broken Case Only
Full Case Only
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SKUs 285 96.6% of case volumePallet Flow Bays 143 2 SKUs/bayConveyor Length 590 8.25 Bay widthConnecting Conv. 50 Total Conv. 640
Pallet Flow $100,600Conveyor $304,200MHE Total $404,800
Access to Sorter
Pick To Belt – MHE Capital
The Pick to Belt concept is quite simple and economical. The below budgetary estimate illustrates the expected capital needed to implement this capability.
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P E A C H S T A T E
Broken Case OFM – Zone Pick & Pass
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ZPP – Rationale
Cartons requiring units from multiple zones must be manually moved from zone to zone increasing walk time by pickers.
Pickers remaining in their zones while conveyor moves the cartons from zone to zone will eliminate the non-value walk
time.
By separating full case volumes from broken case, the pick faces in the ZPP can be reduced to minimize pick travel paths.
Appropriate configuration of powered and gravity conveyors can assist with the passing required to complete cartons.
The expected benefit of a pick and pass order fulfillment methodology is the elimination/reduction of non-value added labor.
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Broken Case Pick Module
A broken case pick module with pallet & carton flow and static shelving provides flexibility and efficient order fulfillment across both Retail and Internet channels.
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P E A C H S T A T E
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Design Requirements
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Growth Projections
The different fulfillment channels contribute varying amounts to the overall corporate growth of Client.
Year 2009 2010 2011 2012 2013 2014 2015Total Revenue $150.0 $188.0 $238.0 $300.0 $330.0 $363.0 $399.3Internet Volume 10.9% $16.4 $24.9 $40.4 $60.0 $63.6 $67.4 $71.5Retail Volume 71.3% $107.0 $91.1 $121.1 $159.0 $183.0 $209.7 $239.3QVC Volume 17.7% $67.5 $72.0 $76.5 $81.0 $83.4 $85.9 $88.5Internet Vol % 10.9% 14.0% 17.0% 20.0% 19.3% 18.6% 17.9%Retail Vol % 71.3% 48.4% 50.9% 53.0% 55.4% 57.8% 59.9%QVC Vol % 17.7% 38.3% 32.1% 27.0% 25.3% 23.7% 22.2%Growth 25% 27% 26% 10% 10% 10%QVC Growth Rate 3% 3% 3% 3% 3% 3% 3%Multiplier 1.00 1.25 1.59 2.00 2.20 2.42 2.66 Turns 4.00 4.17 4.33 4.50 4.67 4.83 5.00 Turns Change Mult 0.96 0.96 0.96 0.96 0.97 0.97
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Storage Requirements
Storage requirements were based on increases in shipping volumes for all three channels. Baseline storage for 2012 was calculated from inventory data for retail and internet volumes and historical requirements for Primary Location storage.
Note that the driving factor is kitting storage. The growth associated with this area does not overcome the improvement in turns until 2012.
Category 2009 2010 2011 2012 2013 2014 2015 Max UtilQVC/Internet 1,697.7 1,762.0 2,236.5 2,169.5 1,796.0 1,793.5 1,790.5 2,236.5 85%KA Components 7,000.0 7,168.0 7,323.1 7,466.7 7,416.0 7,375.1 7,343.1 7,466.7 CapacityTotal 8,697.7 8,930.0 9,559.6 9,636.2 9,212.0 9,168.6 9,133.6 9,636.2 11,337
Pallet Inventory
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Pick Module Sizing
Each SKU was assessed for its broken case volume, Internet and Retail. These volumes were then assigned to pick media. Replenishment was assumed to be every four days on average for a slot classification.
A “slice” is one bay wide, includes both sides and all levels of the module. The number of slices determines the overall length of the module.
MediaSKUs 2010 2011 2012 2013 2014 2015
Faces/ SKU
Face/ Bay
2012 2015
PF 57 63 69 76 84 92 101 1 2 40 54 CF - 3 27 30 33 36 40 44 48 3 40CF - 2 69 76 84 92 101 111 122 2 40CF - 1 113 124 136 150 165 182 200 1 40 12 16 Shelf - 3 69 76 84 92 101 111 122 3 120Shelf - 2 125 138 152 167 184 202 222 2 120Shelf - 1 907 998 1,098 1,208 1,329 1,462 1,608 1 120 16 22 Total SKUs 1367 1,505 1,656 1,821 2,004 2,204 2,423 Total Bays 68 92
SKU Growth 10% 10% 10% 10% 10% 10% Bays/Slice 4 6 Slices 17 15
Bays
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P E A C H S T A T E
Conceptual Design
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Facility Overview
While the overall concept has remained unchanged, some elements were modified to meet requirements and improve design.
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Full Case Pick Lines
The below two lanes with shelving in 3 bays at the downstream end support over 99.2% of the full case units, 73% of those in the pallet flow bays.
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Material Flow
Key
Inbound
Internal
Outbound
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Reserve Storage
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Broken Case Pick Module
There are currently 18 “slices” in the module. However, as the below illustrates, there will be some losses due to stairs, trash chutes, etc.
Note: Each slice increases capital by about $20K.
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Packing
The packing configuration below allows for future expansion, consumable material staging and operator egress.
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Shipping
MHE Capacity 2009 2010 2011 2012 Peak 2013 2014 2015 Max Peak P2AFull Case Throughput 1,052 1,318 1,669 2,103 5,760 2,314 2,545 2,799 2,799 7,667 2.74 BC Throughput 1,074 1,346 1,704 2,148 5,882 2,599 2,859 2,859 2,859 7,829 2.74 Total Cases/Day 2,126 2,664 3,373 4,251 11,643 4,912 5,404 5,658 5,658 15,496 CPM - 1 shift, 85% 7.9 9.9 12.5 15.7 28.7 18.2 20.0 21.0 21 38.3
The shipping sorter supports a peak throughput of less than 40 cpm. Technology of this type can manage approximately twice that, if necessary.
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P E A C H S T A T E
Budget & Staffing
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The below reflects some budgeting allowances but could serve as a GMP.
Detailed Budget
Category Investment DescriptionsReserve Rack $417,100 6,500 new pallet positions, 6,000 used relocatedPick Module $375,900 18 slices, 2/3 pallet flow, 1/6 carton flow, 1/6 shelvingPack Stations $7,000 4 pack stations, 1 singles pack station, 1 QA capable stationFull Case Conveyor $110,300 2 pick aisles plus merges, including 3 shelf bays & flow lanesPick Module Conveyor $197,500 two levels power, gravity outriggers, gatesSpiral $48,000 second to first level, poweredSorter Conveyor $232,500 recirc, accumulation, merge, pack station conveyor, lanesSorter $215,000 11 diverts (6 reused), 9 LTL, 1 parcel, 1 NR/RejectWCS $140,000 WMS interface, sorter, accumulation controlTotal $1,743,300
Note: ~1,500 pallet positions are lost above the used rack. To cube out this area completely would increase capital by ~$225K with re-used beams).
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The modifications to the order fulfillment method recommended will affect only the outbound personnel. Below is the conservative staffing estimate.
Outbound Staffing
Rates Daily Activity 2009 2010 2011 2012 Peak 2013 2014 2015 Max Peak P2A UnitsShipping (cpd) 2,126 2,664 3,373 4,251 11,643 4,912 5,404 5,658 5,658 15,496 2.74 cases
24 Palletization 1,052 1,318 1,669 2,103 5,760 2,430 2,674 2,799 2,799 7,667 2.74 cases150 cph 1.0 1.5 1.5 2.0 4.0 2.5 2.5 2.5 2.5 5.0 Pltzr FTEs
20 Fluid Load 1,074 1,346 1,704 2,148 5,882 2,482 2,730 2,859 2,859 7,829 2.74 cases180 cph 1.0 1.0 1.5 2.0 3.0 2.0 2.0 2.5 2.5 4.5 Loaders FTEs
60 Packing 1,074 1,346 1,704 2,148 5,882 2,482 2,730 2,859 2,859 7,829 2.74 cartons60 cph 2.5 3.5 4.0 5.5 9.5 6.0 6.5 7.0 7.0 13.0 Packers FTEs36 Broken Case Picking 2,634 3,301 4,179 5,268 12,447 5,795 6,374 7,012 7,012 16,567 2.36 lines
100 lph 4.0 5.0 6.0 7.5 12.0 8.5 9.5 10.5 10.5 16.0 Pickers FTEs14 Full Case Picking 1,052 1,318 1,669 2,103 5,760 2,314 2,545 2,799 2,799 7,667 2.74 cases
250 cph 0.5 1.0 1.0 1.0 2.5 1.5 1.5 1.5 1.5 3.0 Pickers FTEs36 Broken Case Replen 1,074 1,346 1,704 2,148 5,882 2,482 2,730 2,859 2,859 7,829 2.74 cases
100 cph 1.5 2.0 2.5 3.0 6.0 3.5 4.0 4.0 4.0 7.5 PJ FTEsTotal FTEs (avg) 11.0 14.0 17.0 21.0 35.0 24.0 26.0 28.0 28.0 49.0 Peak FTEs
Note: Peak values reflect operating for 1.5 shifts for peak.
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P E A C H S T A T E
Project Implementation
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This schedule reflects a first pass at the phases of the implementation. It reflects decommissioning the existing facility as well as relocating equipment to the new DC.
Implementation Schedule
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Questions?
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P E A C H S T A T E
CONTACT INFORMATION
E-mail: [email protected]
Web: www.peachstate.com
Phone: 678-327-2013