© 2011 South-Western | Cengage Learning

Management Principles in Action

10-110-1 Managers And Cultural Differences10-210-2 Management Process and

Organization10-310-3 The Changing Process of

Management

CHAPTER 10

INTERNATIONAL BUSINESS, 4e CHAPTER

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10LESSON 10-1

Managers And Cultural Differences

GOALSGOALS Explain the characteristics of successful managers and how management styles vary.

Understand the effects of cultural differences on a global workforce.

INTERNATIONAL BUSINESS, 4e CHAPTER

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Managers in OrganizationsCharacteristics of managersStyles of managers

Autocratic managementParticipative managementFree-rein management

INTERNATIONAL BUSINESS, 4e CHAPTER

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10Use of Power or Authority by Managers

Power or Authority to Control Others

AutocraticManagers

MINI

MIZE

MAXI

MIZE

Free-ReinManagers

ParticipativeManagers

INTERNATIONAL BUSINESS, 4e CHAPTER

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Influences of Cultural DifferencesParticipation in making decisionsHiring preferencesPermanence of employmentLabor-management relationships

INTERNATIONAL BUSINESS, 4e CHAPTER

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10LESSON 10-2

Management Process and Organization

GOALSGOALS Describe the basic components of the process of managing.

Differentiate between organizational structures based on function, product, and geography.

INTERNATIONAL BUSINESS, 4e CHAPTER

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Process of ManagingPlanning and decision makingOrganizing, staffing, and communicatingMotivating and leadingControlling

INTERNATIONAL BUSINESS, 4e CHAPTER

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Structures of OrganizationsOrganization by functionOrganization by productOrganization by geography

INTERNATIONAL BUSINESS, 4e CHAPTER

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Organization by Function

INTERNATIONAL BUSINESS, 4e CHAPTER

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Organization by Product

INTERNATIONAL BUSINESS, 4e CHAPTER

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Organization by Geography

INTERNATIONAL BUSINESS, 4e CHAPTER

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10LESSON 10-3

The Changing Process of Management

GOALSGOALS Discuss factors that affect the levels of management in an organization.

Describe the four stages through which a business might pass to reach global status.

Explain the differences between management today and the way it is expected to be in the future.

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Levels of ManagementSpan of control

Front-line managersMiddle managersSenior managersChief executive officer (CEO)

Lines of authorityDelegation of authority and responsibility

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Span of Control

INTERNATIONAL BUSINESS, 4e CHAPTER

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10Evolution of Organizations and Management

Stage 1:Stage 1: Domestic CompanyStage 2:Stage 2: Exporting CompanyStage 3:Stage 3: International CorporationStage 4:Stage 4: Global Corporation

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Managing Now and in the FutureAs business globalization increases, the

role of the manager will continue to change.

Managers increasingly think and act globally and they are focused on the future.