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Address Element CorrectionAddress Element CorrectionAEC and AECIIAEC and AECII
Steve Dearing Manager, Address Quality Programs
MTACNovember 8,2007
Address Element Correction - AEC
An Address Quality service offered by the USPS that attempts to assign a ZIP+4® to addresses that fail standardization and validation through traditional CASS Certified™ address matching software.
AEC uses sophisticated address hygiene algorithms developed by USPS that go beyond typical capability of commercial address-matching software
AEC attempts to ‘improve’ addresses that currently Do Not Delivery Point Validate (DPV)
What Exactly is AEC?
Address Element Correction - AEC
Corrects Incomplete and Incorrect Addresses
Street Names Misspellings and ‘Representations’
Missing or Incorrect Directionals
Missing or Incorrect Suffixes
Transposed Numbers, Missing Digits, and Alpha–Numeric ‘Look a Likes’
City Names and ZIP Codes
Address Conversions (LACS)
What Does AEC Do?
Address Element Correction - AEC
Verify Customer Name or Occupancy Information
Provide New Fowarding Address Information
Correct Foreign Addressing
Correct Email Addressing
Add Missing Secondary Numbers
Correct Non-Addresses
Provide Corrections When No Last Line Information (City, State, ZIP Code’s) is Present
AEC (and AECII) Does Not
Address Element Correction - AEC
In FY 2007 AEC Processed just over 20 Million Address Records for 1,528 Customers
FY 2007 AEC Resolved 9.2 Million – 46%*
Returned Corrections within 24 Hours on Avg.
*Not a historical representation, increase based on large files with relatively minor changes. Historical Resolution Rate – 33%
Does AEC Work?
Address Element Correction - AEC
Addresses Processed through AEC
Addresses Processed Through The AECES Historical File - AECII
Addresses Presented to Delivery Units for Correction through the Electronic Uncoded Address Resolution Service (eUARS) - AECII
Address Element Correction Service Level 2 (AECII™)What About Records That AEC Can’t Fix?How Does AECII Work and What’s the Difference Between AEC and AECII?
Address Element Correction - AEC
Internal USPS Web Application that enables over 45,000 Delivery Unit users to Correct Incomplete and Incorrect Addresses - Including Mailer AECII Requests
In FY 2007 eUARS Corrected
2.3 Million Change of Addresses within 11 Days (avg)
2.8 Million AECII Records within 9 Days (avg)
What is eUARS?
Address Element Correction - AEC
How Does The Local Delivery Unit Fix the Address?
Carriers typically know their customer’s address and can identify correction necessary
AECII Leverages this “Delivery Force Knowledge™” to correct addresses using efficient simple search and click features
Address corrected to a valid delivery point with ZIP + 4® code appended
Indicator provided to identify when the address cannot be corrected
Address Element Correction - AEC
What If The Address I Have is Actually a Correct Address but Still Doesn’t Match USPS Data?
Address will be returned marked “correct-as-shown” without charge
Where the mailing address is a PO box instead of a street address, record returned marked with “PO box indicator” without charge
PO box address not provided due to privacy
Address Element Correction - AEC
How Well Does AECII Work?
FY 2007 AECII Processing Results
67% Address Corrected
14% Address Does Not Exist
5% Not A Proper Address Submission
5% PO Box Footnote ----
4% Historical File Corrections
3% Not Touched – Lost Opportunity
2% Other
Address Element Correction - AEC
What Are the Costs for AEC and AECII Processing?
AEC processing costs are $15 per thousand records (required for AEC II processing)
AECII processing costs are .25¢ per correction
Nothing if resolved using historical file
Nothing if submitted address was correct
Nothing if address is returned indicated as PO box mailing address
Nothing if submitted address not corrected
Address Element Correction - AEC
How Can I Estimate my Return on Investment from Using USPS® AEC / AECII™ Services?
AEC Calculator $
( AEC Calculator Available at http://ribbs.usps.gov/AEC )
Address Element Correction - AEC
‘Scrub’ Your Addresses before sending to AEC
Uncommon or Invalid Characters (@, %, - -)
Profanity
Send Addresses (Street Number and Street Name) with Valid City, State, and/or ZIP Codes
Do Not Send Street Addresses for PO Box Only Post Offices
Send Addresses that Do Not Delivery Point Validate to the Primary Address Level
How Can I Increase My AEC ROI?
Address Element Correction - AEC
Is There Anything New With AEC or AECII?
Yes!! Now Available – AEC Confidence Option
Uses Additional Routines to Determine that the AEC Candidate Correction is Distinct based on Match Weight
Instills Confidence that there are No Apparent Other Potential Candidate Corrections
Enables ‘Apply and Mail’ PotentialAvailable with AEC or AECIINon-Confident AECII Request Records Are
Sent to eUARS
Address Element Correction - AEC
Is There Anything Else New With AEC or AECII?
Yes!! There’s More!! Now Available – AEC Vendor Processing
Enables Mailer with CAPS Account to Automate AEC and AECII Requests
Requires Vendor Processing Request FormRequires Use of Header RecordEnables Submission of One or Many FilesAutomated ProcessingAutomated Secured File Transfer CapableStill Uses First In – First out Logic
Address Element Correction - AEC
Contact the National Customer Support Center at 1-800-238-3150 ask for the AEC Department
Set-Up RIBBS Account and CAPS Account*
Submit Processing Request Form
Send File (Up to 500,000 records)
Retrieve File from RIBBS or SFTP
Reap the Benefits of Improved Address Quality
*Required for Automated Vendor Processing
How Do I Request AEC or AECII?