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Prince Sultan University Tahira Hoke ‘WhatsAppening?’: Best Practices in Assessing 21 st Century Workplace Communication Skills for Success The poster will illustrate innovative practices in teaching 21st-century workplace communication skills to prepare for success in the labor market that I use in the Introduction to Communication Skills Course (COM 201) at PSU. Abstract Teaching and assessment strategies increase student’s awareness of the Saudi Vision 2030, helps them identify their dream jobs, and motivates them to connect their academic programs with their life-long passions. Engage in a critical discussion about the type of social media used in their courses as well as the challenge with digital prints; especially as it relates to students’ future employability. Assign practical assignments that require students to explore useful technology, connect it to their future jobs, and assess their interaction. Social media (e.g., WhatsApp, Twitter, YouTube, TedX videos), virtual meeting tools (GotoMeeting), and academic resources to strategically enhance our students' workplace communication skills (e.g., CVs, job interviews, cover letters) and coach them to professional success. American Management Association (2012). Critical Skills Survey. Retrieved from https://www.amanet.org/uploaded/2012-Critical-Skills-Survey.pdf Council for Aid to Education (2018). Why CLA and CWRA. Retrieved from https://cae.org/flagship-assessments-cla-cwra/why-cla-and-cwra National Center for Academic Accreditation and evAluation (NCAAA) (2009) National Qualifications Framework. Retrieved from http://www.ncaaa.org.sa/en/Releases/NationalQualifFrameworkDocuments/N ational%20Qualification%20Framework.pdf Saudi Press Agency (2018). Saudi Arabian Qualifications Framework. Retrieved from https://www.spa.gov.sa/viewfullstory.php?lang=en&newsid=1716997 Selected References Sustainable Development Goals – Educational Development Goals Saudi Arabian Qualifications Framework (formerly National Qualifications Framework) Professional Associations (e.g., National Association for Communication; American Evaluation Association ) PSU Teaching and Learning Center PSU Evaluation & Accreditation Centers Resources The Partnership for 21st Century Learning Articulate thoughts and ideas effectively using oral, written and nonverbal communication skills in a variety of forms and contexts Listen effectively to decipher meaning, including knowledge, values, attitudes and intentions Use communication for a range of purposes (e.g. to inform, instruct, motivate and persuade) Utilize multiple media and technologies, and know how to judge their effectiveness a priori as well as assess their impact Communicate effectively in diverse environments (including multi-lingual) Sustainable Development Goals/ Saudi Vision 2030. Academic Journal Professional Association Professional Social Media 10 Year Career Action Plan CV and Cover Letter Quality Rubrics Final Presentation Project Communication Labs
