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“ConosCo” The Business Intelligence System of the Italian Court of Audit April, 22-23th 2013
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The Court of Audit, in line with the Italian Public Administration modernization and innovation strategy, carries out initiatives aimed at:
• Increasing the efficiency of the judicial and administrative action
• Improving the delivery of services to citizens• Reinforcement its institutional role
....through an innovative approach based on the use of ICT
Technological innovation in the Court of Audit
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Inside the italian Court of Audit, the enhancement of technology has followed 3 main areas:
• investment in information assets, development and evolution of operational information systems
• investment in business intelligence advanced tools for data analysis
• use of new methodologies for data analysis
… and what are the the aims of this?
Technological innovation in the Court of Audit
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o simplification, rationalization and transparency of information
o timeliness of data collection and monitoring
o “Digitalization” or “dematerialization” (using the digital document)
o strengthening instruments for quantitative and qualitative control of revenues and expenditures
Aims of Technological innovation in the Court of Audit
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The project of the business intelligence system “Conosco” was launched by the President of the Court of Audit in 2008 with the aim of identifying new tools for Public Finance control.
Later, the project’s objectives and technical/operational requirements were defined in collaboration with IT Department of Italian Court and Consip (a public company particularly skilled in IT)
Technological innovation in the Court of Audit: the Business Intelligence System
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ConosCo as an instrument to monitor public finance
1. controlling and reporting activities on Ministries and other public bodies
2. controlling and reporting activities on local authorities
During the last years the Court of Audit has implemented its information technology infrastructure in order to better support its institutional activity, and has started many IT projects mainly concerning :
ConosCo – the aims
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The satisfaction of “knowledge” needs requires the availability of complete, timely and reliable
information and a specific IT solutionREQUEST:
The continuous change of the social, political and economic context poses
increasingly new questions, often extemporaneous,
and increasingly complex decisions
NEED:
The solution for addressing those needs and to support decision making, is called ...
SOLUTION:
Business Intelligence
Technological innovation in the Court of Audit: Why a Business Intelligence System?
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Business Intelligence is a set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information. This information is used to enable more effective, strategic, tactical, and operational insights and decision-making, which are necessary for an organization to obtain and analyze data to support decision making and control.
What is it?
Data Sources
AcquisitionProcessing
Presentation
Processes
Methodologies
Software
Hardware
Statistics
How is it done?
Storaging
Technological innovation in the Court of Audit: the Business Intelligence System
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“A subject-oriented, integrated, time-variant, non-volatile collection of data organised in support of management’s decision-making process.”*
* William (Bill) H. Inmon is considered the "father" of one of the main models of data warehouse
What is it?
… for the Court of Audit that means Public Finance assessment and control
Technological innovation in the Court of Audit: the Data Warehouse
The “beating heart” of the system is the Data Warehouse
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A tool to assist the management to make decisions(knowing to decide):
− A binder of information on “thematic areas" of interest (subject oriented);
− A single coherent data collector (integrated)
− A system that tracks information changes over time (time variant);
− A set of homogeneous information that can not be modified by the user (non volatile);
Technological innovation in the Court of Audit: the Data Warehouse
What is it?
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Data Warehouse
Management of Institutional and Organizational Processes
Strategic Control
Information analysis and monitoring
Operational Systems
Users
Operational
Analysts
Decision Making Dashboard
Busin
ess
Inte
llige
nce
Processes Data
Aggregate
Detailed
Synthetic
The Pyramid of this Information System: the relationship between business Intelligence, Data Warehouse and operational systems
Technological innovation in the Court of Audit:
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SIRTELSIQuEL
Local Gov. Finance Area
Personnel Area
SISP
Jurisdiction & Attorney Area
Data Sources DATA WAREHOUSE System Functionality
DM Central Gov. Finance
DM Local Gov. Finance
DM Personnel
DM SISP
EDW
SIAP*- CDC
Quality e metadata
SIRGS-CDC
Central Gov. Finance Area Dashboard -
Indicators
Query
Report
Technological innovation in the Court of Audit: ConosCo
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Expenditures
AssetsSIRGS: Sicoge-Sipa-
Igepa…
Cdc
Balance
balance-sheet items Ministerial Decrees Administrative measures
Money Orders Payments Account of residual
assets and liabilities passed on to the following balance sheet
State assets
Revenues
Revenue Receipts from BKI
Public revenue
Central Gov. Finance Data Mart what are the controlling and reporting activities on Ministries and other public
bodies?
Integrated Information Systems (12) of the State General Accounting Department
Treasury flows
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Information System - SIRTELXML
Report to Parliament
www.corteconti.it
50.000 balanceitems from each local
authority
•cross checks carried out in automatic mode
•Error reporting in real time to local Administrations.Data storage
The Local Administration sends the final balance in
XML file format
Local Gov. Finance Data Mart
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The decision to build the Court of Audit data warehouse with a single data container (“Enterprise DW”) allows a subsequent rapid implementation of new thematic Data Marts.
Finanza Locale
Central Gov. Finance
Public Finance
Public agenciesLocal Gov. Finance
Regional Finance
Technological innovation in the Court of Audit: data integration
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Data integrator of different information systems in order to:
• perform complex financial analysis • share information and results of the analysis with some
other public bodies• obtain information in real time through financial indicators
concerning revenue, expenditure, ….• monitor expenditure’s trend of the Public Administration• produce graphical representations
ConosCo overview
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Finanza Locale
• Modular (new datamarts)• Incremental (data and analysis)• Customizable (analysis and indicators)• Historicized (current data and time series)
ConosCo characteristics
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Poor data quality spreadsPoor quality of data is expensiveData quality can be improved
Characteristics
Quality and Metadata
QUALITY
Data Quality is the measure of the conformity degree between the expected data in the system and the rules of Business
It determines the ability to transform the data into useful and reliable information
ConosCo: the Data Warehouse characteristics
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Characteristics
METADATA
Business Metadata (synthetic)
financial autonomy :Own Revenue/Current
Revenue
Indicator Tab- Indicator name - Description- Data source- unit measure- Algorithm calculation
- threshold
The information needed to contextualize the data
Quality and Metadata
ConosCo: the Data Warehouse characteristics
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Time
Economic classification
Geographicalclassification
Amount1.500
Economic classification View
Multidimensional View
Time View
Geographical View
ConosCo – multidimensional analysis
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It’ also possible the «drill down»
ConosCo – multidimensional analysis
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Data correlationRevenues Expenses
ConosCo – multidimensional analysis
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dashboard: synthetic and intuitive representation of the most important financial indicators on public expenditure
This dashboard represents the expenditure of a chosen Ministry through a set of indicators an indexes
ConosCo – dashboard
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Dashboards are available to analyze the economic and financial management of local authorities through synthetic indicators
ConosCo – dashboard
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In one click you can obtain a report on local authorities economic and financial management (250 pages)
ConosCo – complex report
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ConosCo – Integration with office tools
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ConosCo – MOBILE functionality
Tablet
SmartPhone
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About the Change Management – the changes and the benefits
CHANGES INTRODUCED BY ConosCo The BENEFITS
Significant time savings in the production of the report and analysis
Reduction of routine and repetetive works
Shared work mode and new ways of working in offices and between offices
Change in verification and monitoring processes
• Data Integration • Sharing information, results and
analysis methodologies
• Quality of work• Reduction of errors in tables
processing
• Real-time analysis• Easy access to information
• Dynamic and flexible reporting • Availability of synthetic indicators• Time Series, cluster Analysis
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• I think there is a world market for maybe 4-5 computers
(Thomas Watson IBM Chairman, 1943)
• Future enters into us, in order to transform itself in us, long before it happens
(R.M. Rilke)
Thanks