© Copyright 2013 Institute for Community & Economic...

© Copyright 2013 Institute for Community & Economic Engagement OfficeofResearch&EconomicDevelopment UniversityofNorthCarolinaatGreensboro 3710MHRABuilding•1111SpringGardenStreet•Greensboro,NC,27401 336.334.4661•fax336.334.4624 http://communityengagement.uncg.edu Facebook:facebook.com/UNCGCommunityEngagement Twitter:twitter.com/UNCG_Comm_Eng

Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmitted,inanyformormeans,electronic,mechanical,recording,orotherwise,withoutthepriorpermissionoftheUniversityofNorthCarolinaatGreensboro.

ItisatimeofcelebrationastheInstituteforCommunityandEconomicEngagement(ICEE)publishesitsfirstannualreport.ThefirstyearofourworkcapitalizesoninventoriesanddialoguesfacilitatedbyCommunityEngagement Initiative staffmembers andwhichwas informedby a 30-memberadvisorycounciltoaddressessentialquestions:Who are we as a community-engaged university? What does it mean to be truly excellent as a community-engaged institution?

SuchquestionsaboutUNCG’sidentityandmeaningarenotmerelyrhetorical.Theyarecrucialtoadvancingtheconversation,thepractice,andthecultureofanentireinstitution,indeedacommunity,towardsa commonvisionandactionableplan.Tobetterunderstand the landscapeofUNCG’scommunity-universityengagementandpublicserviceactivities,wefirsthadtodiscoverwhowasdoingwhat,where,when,withwhom,andtowardswhatpurposes.Inotherwords,weneededtoknowthewaysinwhichUNCGmemberswerealreadyconnectedtoandworkingwithindividuals,groupsandorganizationsbeyondUNCG.Wealsoneededtoprovideawayforpotentialpartnerstofindeachother,tohearstoriesofcollaborativepartnerships,andtoidentifyassistanceinfindingtherightpeopleandresources.

Therefore, the first steps of a long-term, organizational change strategy focused on effectingcampusandcommunityculturethroughuncovering,connecting,andamplifyingtheexistingworkand partnerships of hundreds of students, faculty, staff, and community members. As furtherdetailed in this report, theCommunityEngagementCollaboratoryTMprovidesanunprecedentedviewofthemyriadwaysinwhichUNCGandcommunitypartnersareexchangingknowledgeandbuildingsynergiesformutualbenefit.Now,forthefirsttimeinUNCG’shistory,wehaveasinglewebsitewhereonecanlearnabout–andshareone’sown–community-universityprojectsandpartnerships,aswellasoutreachservices,programs,andevents.TheCommunityandFriendswebsite,aswellastheReferralDesk,areadditionalwaysthatwemakeexistingresources,events,and servicesmore visible. Our staff continues to listen, ask questions, collect responses, andsynthesizeinformationsothatmembersofourcommunitiescanmakeinformedchoicesaboutnextstepsandhowtoleveragecrucialresources.

Beyondeffortstocentralizecommunicationrelatedtocommunityengagementandpublicoutreachservices,ICEEalsosupportsfacultyandadministratorprofessionaldevelopment.Wehavebeenaskedtospeakthroughoutcampustocollectionsoffaculty,aswellastoindividuals,onthetopicsofpromotionandtenurepoliciesandpracticesastheyrelatetocommunity-engagedscholarship,adviceondevelopingpartnershipsandcommunity-engagedagendastoenhanceteaching,learningandotherformsofscholarshipthroughreciprocalpartnerships,anddevelopingpublicationsandusingsocialmediavenuestoshareandcelebrateaccomplishments.

Thisworkwouldnothavehappenedwithouttheimportantcontributionsofthefaculty,staff,studentsand community partners who served on the visioning and planning committee, as well as Dr.TerriShelton(vicechancellorforresearchandeconomicdevelopment),Dr.PattiClaytonandDr.BarbaraHolland(seniorscholarsandadvisors),KristinMedlin(communicationsandpartnershipsmanager),LuisJuarezandTylerStobbe(work-studystudents),andothercolleaguesstate-andnation-widewhoofferedtheirwisdomandsupport.TheseinformedperspectivespoisedICEEforitsearlysuccesses,aswellasitsfocusedvisiongoingforward.

IencourageyoutoreadthroughthisreportasitiscraftedtoprovideasynopsisofICEE’sactivitiesover this past year aswell as to forecast future services and initiatives to support communityengagementatUNCGandbeyond.Iurgeyoutoclickonthemany“hot”linkstoweb-basedreportsandresourcesthatprovidericherdescriptionsoftheprocessesutilizedandtheoutcomesofoursharedwork.

Sincerely,

LETTER FROM THE DIRECTOR

2013 Annual Report 1

Emily M. Janke, Ph.D.Director, ICEEAssociate Professor,Peace and Conflict Studies

Vision TheInstituteforCommunityandEconomicEngagement(ICEE)willexpandandenhanceUNCG’scapacitytorealizeitsfullpotentialasaninclusive,collaborative,andresponsivepublicresearchuniversitymakingadifferenceinthelivesoftheindividualsandcommunitiesitserves.

MissionICEE encourages, supports, elevates, and amplifies faculty, staff, student, and communitycolleagues from across all sectors who are involved in teaching, learning, research, creativeactivity,andserviceinwaysthatpromotestrategicgoalsoftheuniversityandaddresspressingissueswhichhaveimportantimplicationsforcommunitiesacrossthePiedmontTriad,state,nation,andworld.

Core StrategyICEEnurturesinternalandexternalpartnershipsthatseekout,recognize,respect,andvaluetheknowledge, perspective, and resources that each partner contributes to the collaboration, andwhichprovidemutualbenefit.

A Renewed Commitment to Our Community Within and Beyond Campus WallsLaunched in 2008 as a virtual organization to support regional and statewide economic andcommunityengagement,thescopeofactivitiesandresponsibilitiesofICEEwassubsumedwithintheCommunityEngagementInitiative.The18-monthvisioningandplanningprocessforexcellenceincommunityengagementwasinformedbya30-person,cross-constituentadvisorycommittee,ledbyICEE’sSpecialAssistantforCommunityEngagement.

Relationship to Other Offices and Units on Campus ICEEwasestablishedintheOfficeofResearchandEconomicDevelopmentinrecognitionoftheimportantandessentialinterconnectionsbetweenscholarship(whichincludesresearch,creativeactivity,teaching,andservice),andeconomic,cultural,andcommunityengagement.Servingasacentral communicationhubabout communityengagementactivities, relationships, resources,scholarship, best practices, and outcomes, ICEE works with academic affairs, student affairs,and administrative offices campus-wide to deepen, to make more pervasive, and to integratecommunity engagement into core academic work and systems for the purpose of advancingstrategicinstitutionalandcommunitymissionsandgoals.

THE INSTITUTE FOR COMMUNITY & ECONOMIC ENGAGEMENT

2 2013 Annual Report

ICEE’S STRATEGIC PRIORITIESAdvance Research, Creative Activity, & Inquiry Design,implement,andsupportstrategicinitiativestoenhancethestatus,legitimacy,aswellasthecapacityforthepursuitofscholarlyagendasandpracticesofcommunityengagement

Expand & Enhance Community-Engaged Teaching & LearningConvene and collaboratewith departments, programs, offices and units that facilitate teachingandlearningopportunitiesforundergraduateandgraduatestudentsinandoutoftheclassroomtointegratecommunityengagementasastrategytoachievingkey,institutionalstrategicgoals

Enhance Quality & ImpactEmbedintoexisting,andwherenecessary,establishnew,systemsfortrackingandassessingthebroadrangeofcommunity-engagedactivities,programs,andinitiativesacrosstheuniversity

Identify, Activate, & Sustain Collaborative Community ConnectionsStrengthenUNCG’scapacitytobeproactive,aswellasresponsive,inidentifyingmutuallybeneficialcommunity-universitypartnerships

Amplify Identity & Image of UNCG as an Engaged University CommunityStrengthenUNCG’sreputationasacollaborative,inclusive,responsible,andeffectivememberofthecommunitiesofwhichitisapart,throughdata,narratives,anddialogue

Incubate Reciprocal Partnerships & Strategic Initiatives for Mutual BenefitProvide support for initiatives seeking to develop and/or grow their community engagementrelationshipsandcommunity-engagedscholarship


The initiatives spotlighted in this report are categorized according to the strategic priority they address - look for the indicators!

Untilthisyear,communitymemberssearchingforresourcesorconnectionsatUNCGhadtorelyonindividualcontacts,Google savvy, serendipity, andpatience to help themfindtheir way. Furthermore, few outside (and even within)UNCG knew of all the opportunities for partnership oroutreachservicesacrosscampus.Manygaveup,frustratedwith the lack of assistance they received and ready torenounce the university forever. To address this issueand to maximize beneficial connections, ICEE createdcommunityengagement.uncg.edu,acentralizedportalofresourcesavailabletocommunitymembers.

The website launched in August 2012 and becameCommunity & Friendsontheuniversity’sglobalnavigationbar. The site centralizes UNCG resources, events, andcommunity networks to inspire, support, and assist indirectingcommunitycolleagues,aswellasUNCGmembers,to variousassets for community engagement on- andoff-campus,inandoutoftheclassroom.

LAUNCH OF A UNIVERSITY-WIDE PORTALhttp://communityengagement.uncg.edu


2,490unique visitors

24,533p a g e v i e w s

5.63pages/visit

43.8%new v is i tors

vs. 56.2%returning visitors

77 “likes”5,121 people reached in a single post

131 followers66 favorites, mentions, and retweets

2,503visitors from 164 universities

4,411total visitors

6:49avg. minutes on site/visit

Indicators of SuccessIn its first tenmonths, the site saw quite a bit of activity!Weusedthewebsiteandaccompanyingsocialmediatoletthecampusandgreatercommunitiesknowaboutawards,events, opportunities, and exemplar community-universitypartnerships!

SP 4 & 5

Starting at the SourceTocommunicateclearlywithnon-academicaudiencesviaournewwebsiteportal,weneededtoknowmoreabouttheirinterests and experiences with connecting to colleges and universities. How are they currently connecting? For whatreasons?Howdotheywanttolearnaboutresourcesandopportunitiesinthefuture?ToinformthedesignoftheCommunity&Friendswebsite,ICEEengageda30-memberadvisoryboard,andreceivedsurveyresponsesfrom114membersoftheGuilfordNonprofitConsortiumand248membersoftheGreensboroChamberofCommerce.

Non-academic community members tell us:

Community members prefer a personalized approach. Phonecallsandin-personvisitsarekeyforinitial connections to partner.

Understanding and overcoming the obstacles is key.Participantsidentifiedthebiggestobstaclestoeffective collaborationas“findingtherightpersonwithwhichtopartner”and“thebureaucracyassociatedwiththe university.”

Most businesses/nonprofits work with universities in a variety of capacities. Themajorityspeaktoaclass/ group,attendaconference/meeting,orseekstudentinterns.

Whenlookingtouniversitiesforresources,mostbusinesses/nonprofitsarelookingforinterns, partnerships, and employees.

Mostbusinesses/nonprofitslearninformationaboutresources/partnersatuniversitiesthroughword of mouth, referrals, and existing partnerships.

Sometimes things work great; sometimes not. It’s a matter of finding common interests and joint benefits.

- Greensboro Community Member“

How Can We Work Together?How can we work together?–is not a rhetorical question; it is a call to action. Basedonsurveydata,ICEEestablishedeight“buckets”–orcategories–ofthemostcommonUNCGresourcessoughtafterbycommunitymembers.Whilecommunityengagementandoutreach isofferedandoccurs throughout theuniversity,previously, theseopportunitiescouldonlybefoundbynavigatingtoindividualunit,clinic,orofficewebsites.Onehadtoknowtheresourcesandservicesexisting–andfurther,whatofficeofferedthem,inordertolocatetheinformationtoaccessthem.Formany,thiswasadaunting,ifnotimpossibletask.

Wewantmoreforourcommunitymembers.Wedon’twantthemtofindjustoneresource,serviceorevent,rather,wedesiretosharethemanywaysUNCGengageswithandservesthe greater community. The How Can We Work Together “buckets” serve the UNCGcommunityaswell.Faculty,staff,students,parents,andalumnicanquicklyseeandlearnaboutthevarietyofwaysUNCGsupportscommunityengagementandpublicservice.

While thewebsite can help anyonewho is looking for information orwho is helping toreferothers,ICEEprovidespersonalizedserviceforanyonewhopreferstospeakwithaperson,ratherthansearchingonline.Thecommunicationsandpartnershipsmanagercanhelpconnectyoutoresourceson-andoff-campus,[email protected].

” 2013 Annual Report 5

Viewthefullsurveyreportathttp://communityengagement.uncg.edu/reports.aspx

SP 4 & 5

REFERRAL DESK PILOT PROGRAMConnecting Community and UNCG Members to ResourcesSohowCANweworktogether?ThisyearICEEsetouttodeterminethefeasibilityofareferraldesk–auser-friendlypointofentry intoUNCG for local communitymembersandorganizationsinterested in finding resources at UNCG–and vice versa. By understanding and facilitatingcommunicationbetweenpotentialandexistingpartnersbothon-andoff-campus,ICEEcanhelpinitiate,grow,andsustainmutuallybeneficialcommunity-universitypartnerships. In the2012-13pilotperiod,ICEEhelped: determinewhoatUNCGmightbestbeabletoaddressaninquiry

manageexpectations(responsetime,partnershiptimelines,etc.) explorepotentialareasforcollaboration(course-based,co-curricular,faculty andstudentresearch,etc.)

imagineandplanmutuallybeneficialgoals

ICEE is committed to providing personalized attention to eachmember of the community thatsubmits an inquiry or request.Additionally, ICEE is focused on delivering excellent and clearcommunication about the ways that individuals, groups, organizations, and sectors connect toUNCG’sfaculty,staff,andstudents.

To Date...ICEErespondedto25inquiriesduringthe2012-13academicyear.Examplesofsuchinquiriesincluded:

communitymemberslookingforexpertsatUNCGtoassistwithdevelopmentor provisionofaserviceorprogram

inquiriesforinformationaboutpublicservicesthatUNCGoffers(e.g.,summercamps, clinics,continuingeducation)

requestsforstudentinternsandcommunity-basedinternshipsites

assistancewithorganizationalmarketing,strategic,orfundraisingplans

Future PlansICEEisworkingtoensurethatthosewhousethereferraldeskaresatisfiedwiththeirexperience.Thatmeansestablishingclearandrealisticexpectations,communicatingclearlywithallrelevantstakeholders,and“closingtheloop”orcollectingfeedbackaboutthesatisfactionandoutcomesofthoseservedforthepurposeofimprovingexperiences,processes,andoutcomes.Inthecomingyear,ICEEwillpublishandsharetheformsandprotocolsusedbytheICEEreferraldesktoincreaseawarenessoftheservice,aswellastoencouragemoreconsistentexperienceamongmembersrequestingassistance.

Additionally,thereferraldeskprogramwillworkintandemwiththeResearch,Engagement,andCapabilitiesHub ofNorthCarolina (REACHNC), aweb portal initiative led byUNC’sGeneralAdministrationthatwillenablethegeneralpublictofindexpertsandassetswithinNorthCarolina’shigher education and research institutions (to learn more, visit www.reachnc.org). ICEE’scommunications and partnerships manager serves as UNCG’s REACH NC Liaison, and willrespondtoREACHNCinquiriesaspartofthereferraldeskprogram.

6 2013 Annual Report SP 3, 4, & 5

The CollaboratoryTM has already been used by ICEE and other university offices to find and report data for: President’sHigherEducationCommunityServiceHonorRoll WashingtonCenter’sHigherEducationCivicEngagementAward UNCSystemCommunityEngagement&EconomicDevelopmentMetrics UNCGSocioeconomicImpactStudy

Mapping the Landscape We know we are a community of engaged scholars, but collecting and sharing all of ouractivitieshasrepresentedanimmenseandtime-intensivechallenge.ThestruggletocapturethefullportraitofcommunityengagementatUNCGhasservedasaprimarymotivatorinthedevelopment of the newCommunity Engagement CollaboratoryTM. Launched onAugust29th, 2012, the CollaboratoryTM serves as a database, a social platform, and a showcasefor communityengagement relationships,activities,andoutcomes. It compilesprojectsandpartnerships engaging UNCG with our community; connects individuals and organizationsseeking to expand their engagement activities; andpromotesproject andpersonal profiles,givingindividualsandgroupsafaceandapresenceonthecommunityengagementlandscape.

Inshort,theCollaboratoryTMhelpsUNCGaddressthequestion:who is doing what, where, and with whom for the public good and through community-university partnerships?

To Date...SincethelaunchoftheCollaboratoryTM,welearnedalotaboutthewaysthatUNCGandthegreatercommunitypartnertogetherforintentionalchange.Aswebeginanewacademicyear,wewanttotakeamomenttoreflectonthiscommunityofscholars,friends,andcolleagueswhoareinterestedinmakingapositive,significant,andlastingdifferenceintheworldinwhichwelive.

DEBUT OF THE COMMUNITY ENGAGEMENT COLLABORATORYTM

For the first time in our history, we will be

able to engage in data-based conversations about where our

collective efforts are – what populations and issues, even what neighborhoods, are being served.

And which ones are not.

- Terri Shelton,Vice Chancellor for Research

& Economic Development

share. connect. inspire.

“”

2013 Annual Report 7SP 4, 5, & 6

200 projects

Future PlansICEE continues to improve upon theCollaboratoryTM 1.0 prototype.This improvement includesrefining the database and resultant reports through the cultivation of new partnerships, anddevelopingitasaplatformforotherinstitutionstouse.UNCGwillusetheCollaboratoryTM as the primarydatacollectionmethodforallengagementandoutreachactivities.

316 community partners

106 UNCG students 236 UNCG faculty & staff

the 5 most commonly addressed impact areas are:Healthandwellness,healthcare,andmentalhealth 46projectsK-12education 41projectsEquity,diversity,andinclusionofunderrepresentedpopulations 38projectsSocialissues 36projectsChildren,youth,andfamily(non-schoolrelated) 36projects

The following profiles have been created in the Collaboratory since its launch:

Recognizing the Mosaic of Faculty Talents & ContributionsUNCGiscommittedtosupportinginnovativeandhighimpactfacultywork.Weacknowledgeandunderstandthatfacultyneedtomakemeaningofcommunityengagementforthemselveswithinthecontextoftheirowndisciplinarytraditions,becauseformanyitisatrueparadigmshift.Itisessentialtoengagefacultyinthoughtfuldialogueaboutperceptions,feelings,andexperienceswithcommunityengagement,eitherthroughtheirownwork,orthatobservedoftheircolleagues.

InSeptember2012,Dr.BarbaraHolland,aSeniorScholarinICEEandworld-renownedhighereducationconsultant,alongwithDr.EmilyJanke,facilitatedaseriesoffacultydialoguesonthepromotionandtenureprocessatUNCG.Overthecourseofaweek,Drs.HollandandJankeledover100facultyandstaffinsevensessionsthatdiscussedacommonandrigorousapproachtoassessing thequalityand impactofall formsofscholarlyactivitiesandproducts, includingcommunity-engagedscholarship.

Participantsexploredthechanginglandscapeofhighereducation,theperceivedopportunities,and the lingering challenges related to operationalizing UNCG’s collective commitment torecognizeandrewardcommunity-engagedscholarship.

Inadditiontothesevendialoguesonevaluatingthemosaicoffacultytalentsandcontributions,Drs.HollandandJankealsofacilitatedaworkshopondocumentingcommunity-engagedscholarship.Intendedfortenure-trackfaculty,theworkshophelpedattendeesdiscernwhatkindofevidencereviewers are interested in seeing in promotion and tenure dossiers, provided strategies fordevelopingeffectivedocumentationprocesses,suggestednon-traditionalproductsoroutcomesthatareoftentypicalofcommunity-engagedscholarship,andacknowledgedresourcesbothatUNCGandnationally.TheInstitutecuratesandmaintainsalistofresourcesrelatedtocommunityengagement in promotion and tenure at http://communityengagement.uncg.edu/scholarly-resources/p-t.aspx.

Evaluationdatacollectedateachoftheworkshopssuggeststhatfacultyfoundtheseworkshopsusefulandareseekingadditionalguidanceandworkshopsonthistopic.

Thisandotherprofessionaldevelopmentopportunitiesandresourcestosupportinnovativeandengagedpedagogies,scholarlyagendas,andpublicserviceareofferedbytheOfficeoftheProvost,theInstituteforCommunityandEconomicEngagement(ICEE),theOfficeof Leadership and Service-Learning (OLSL), and the Faculty Teaching and LearningCommons(FTLC).

ICEE serves as a resource to the UNCG community as it continues its efforts tooperationalizecommunity-engagedscholarshipinpromotionandtenurepractice.

CAMPUS-WIDE PROMOTION & TENURE DIALOGUES


photo credit: Washington Campus Compact

ATTENDANCE SNAPSHOT

113totalattendees

Representativesfrom42departmentsacross7

academicunitsattended

Departmentheadsfrom21departmentsattended

26membersofpromotionandtenurecommitteesattended

SP 1 & 2

Viewthefullanalysisofthedialoguesandrecommendationsathttp://communityengagement.uncg.edu/reports.aspx

The Intersection of Diversity, Community Engagement, & Student SuccessInJanuary2013,ICEEandpartneringofficeshostedvisitingspeakerDr.TimothyK.Eatman,Co-DirectorofImaginingAmerica:Artists&ScholarsinPublicLifeandAssistantProfessorofHigherEducation at Syracuse University. Dr. Eatman spoke to over 127 faculty, staff, students, andcommunitymembersovertwodaysonavarietyofsubjects.

Dr.Eatman’svisitintentionallyconvenedofficesandgroupsfromacrosscampuswithafocusonequity,diversity,and/orstudentsuccess;thesegroupscollectivelyparticipatedineventplanning,implementation, and discussions. During the keynote presentation, Dr. Eatman presented aframework for the development of community engagement initiatives and strategies for equity,diversity,andinclusiontoimprovecollegeaccessandsuccessoftraditionallyunderservedstudents.PanelistsfromUNCGengagedinaconversationaboutthesharedroleofcommunityengagementand inclusive excellence for student success and how communities can critically engage withuniversitiestobuildintegratedmovementsforfullparticipationnowandinthefuture.

OtherdialoguesfacilitatedbyDr.Eatmanincluded: thenextgenerationofcommunity-engagedscholars collaborativetechnologies theroleofthearts,humanities,anddesigntore-imagineandreinvigorate democracyandcommunities

Evaluationdatacollectedateachoftheworkshopssuggeststhatfacultyfoundtheseworkshopsuseful, and that they are excited to continue leveraging a shared agenda around communityengagement,diversity,equity,andinclusion,andstudentsuccess.

COMMUNITY ENGAGEMENT SERIES: DR. TIMOTHY K. EATMAN


“

”ATTENDANCE SNAPSHOT

127totalattendees

Representativesfrom48academicandadministrativedepartmentsacross16units

attended

98%ofrespondingattendeesidentifiedthemselvesasascholar/educator/student/

practitionerofdiversity,equity,andinclusion

80%ofrespondingattendeesidentifiedthemselvesasascholar/educator/student/practitioner of community

engagement

Dr. Eatman’s visit was part of the larger UNCG Community Engagement Series, a collaborative university-wide initiativethatbringsnationallyandlocallyrenownedscholar-practitionerstocampustoconnectwithfaculty,staff,students,andcommunitycolleagues. The 2013 serieswas sponsored by theOffice of the Provost,Institute for Community & Economic Engagement, Office ofLeadershipandService-Learning,FacultyTeaching&LearningCommons, School of Health and Human Sciences Office ofCommunityEngagement,Chancellor’sAdvisoryCommittee forEquity,Diversity, & Inclusion,Office of LearningCommunities,Coalition for Diverse Language Communities, and the UNCGPublicScholarshipGraduateNetwork.

To learn more about previous dialogues and speakers in theseries,considerreading“ExcellenceinCommunity-EngagementandCommunity-EngagedScholarship:AdvancingtheDiscourseatUNCG(Vol.1),availableathttp://communityengagement.uncg.edu/speaker-series.aspx.

It’s not just practices, structures, and policies – I think it is really catalyzing change in culture. Because we know that our practices, structures, and policies are a product of our culture. We can tinker with our structure, policy, and practices, but if we don’t fundamentally impact the culture of the institution and talk about our values, then whatever we do around structure and policy will not have lasting impact.

- Dr. Linda Brady,UNCG Chancellor

SP 1 & 2

ViewafullsynopsisofDr.Eatman’svisitathttp://communityengagement.uncg.edu/reports.aspx

SP 3 & 5

TRACKING PERCEPTIONS OF ENGAGEMENTICEE collects data on faculty, staff, students, and community partners attending the UNCGCommunityEngagementSeriestobetterunderstandtheirself-reportedabilitiesacrossavarietyofcommunityengagementactivities.

The brief survey asks questions about the respondents’ ability to: definevariouscommunityengagement-relatedterms,suchasservice-learningand community-engagedscholarship; evaluatecommunity-engagedteaching,researchand/orcreativework,service,and studentlearning–andhowtocommunicatethesescholarlycomponentsofcommunity- engagedworkforpromotionandtenure; teachcommunity-engagedpedagogies,includingdevelopingstudentlearningoutcomes, developingasyllabus,andfacilitatingreflection; identify resources atoroutsideofUNCGtoclarifyhowcommunityengagement manifestsintheirdiscipline,ortohelpthembeasuccessfulcommunity-engagedscholar; and identify and initiate partnershipsforcommunity-engagedteachingand/orscholarship.

ThosewhoattendedICEE-sponsoredeventsin2012-13feelmostable/preparedtodefineservice-learning and community-engaged scholarship, but feel relatively less able/prepared to design,document,evaluate,ormentorvariousaspectsofcommunity-engagedscholarship.Continuedandcontinualprofessionaldevelopmentisneededtoincreaseourcommunitymembers’preparationsandabilitiesacrossawidespectrumofcommunity-engagedscholarshipactivities.Thisiscrucialtoattractandretainthenextgenerationoffacultyandstudentswhoincreasinglylooktopracticeorengageincommunity-engagedscholarship,andtoensuresuchworkissupportedandrewarded,particularlyasitrelatestoperformancereviewsandpromotionandtenure.


Viewthefullsurveyresultsandrecommendationsathttp://communityengagement.uncg.edu/reports.aspx

Respondents by Category:

102faculty/staffmembers15students

6communitymembers

METRICS INITIATIVES

We must never lose our clear focus on the University’s duty to contribute to the common good, to develop leaders for our communities and to serve those communities in ways that enhance the quality of life for the people who live in them.

- Tom Ross, UNC System President

“ ”SP 3 & 5

ICEEhasbeen intimately involved inanumberof projects that areexamininghowcommunityengagement activities, programs, and initiatives are accurately and consistently trackedacrossUNCG,thestateofNorthCarolina,andnationally.

REACH NCThe Research,Engagement,andCapabilitiesHubofNorthCarolina(REACHNC) isaUNCSystem-widewebportalthatenablesuserstofindexpertsandassetswithinNorthCarolina higher education and research institutions. REACHNC’s expert profiles canassistpeopleinindustryandcommunitygroups,aswellasuniversitypersonnel,ineffortsto find information and potential collaborators for research and problem-solving. Staffin ICEEareheavilyconnectedtoREACHNC,servingontheOperationsCouncil thatoverseesstrategicandconceptualplanning,andasUNCG’scampusliaison.OverthenextyearICEEwillworktoensurethatUNCG’sfacultyandstaffarefullyandaccuratelyrepresentedinREACHNCandwillhandleinquiriesforcollaborationfromthegeneralpublic.

SACS ReaccreditationICEEcoordinatedUNCG’sresponsetoSACSPrinciple3.3.1.5oncommunity/publicservice-asubsetofInstitutionalEffectiveness.EverytenyearsUNCGappliesforreaffirmationofitsaccreditationby theSouthernAssociationofCollegesandSchools (SACS).Thisstandardsays“The institution identifies expected outcomes, assesses the extent to which it achieves those outcomes, and provides evidence of improvement based on the analysis of the results in community/public service.”MuchoftheinformationgatheredforSACSwillbeusedinUNCG’sre-applicationtotheCarnegieFoundationfortheElectiveClassificationforCommunityEngagement(whichUNCGreceivedin2008).

UNC System Community Engagement & Economic Development MetricsEmily Janke, Director of ICEE, and Jerry McGuire, Associate Vice Chancellor for EconomicDevelopment in theOfficeofResearchandEconomicDevelopment,werechosen tochair theUNCSystem’sCommunityEngagementandEconomicDevelopmentTaskforces.EstablishedinMay2012byUNCSystemPresidentTomRoss,thesemulti-campustaskforceswerecreatedtoallowtheUNCSystemtoreportonits impacttothestatethroughcommunityengagementandeconomicdevelopmentactivities.Thetaskforcesdevelopedconcisesetsofindicators,ormetrics,thatallUNCcampusescanuse toassess “progress incommunityengagementandeconomicdevelopment.”TheworkofthetaskforceswillinformthedevelopmentofthenextiterationoftheUNCSystemStrategicPlan.

This initiative isat the forefrontofsystem-wideefforts todevelopacomprehensivestrategy fortracking and reporting on community engagement and economic development endeavors.Thetaskforces completed an extensive review of national and international models, existing data,andotheruniversitysystemstodeterminethemostefficient,effective,andrealisticwaytomoveforward.Viewthetrialmetricsreportathttp://communityengagement.uncg.edu/reports.aspx.


Internal Consultations and Collaborations InadditiontotheSpeakerSeries,ICEEstaffhavefacilitateddialogues,servedonvariouscommitteesandinitiatives,andsupportedtheconnectiontoanddevelopmentofindividuals,networks,officesandunitstocommunityengagement.Suchconsultationsinclude:

CoalitionforDiverseLanguageCommunities Conflict&PeaceStudies EducationalResearchMethodology FacultyTeaching&LearningCommons FacultyTeachingandLearningCenterAdvisoryBoard GraduateSchool InternetOversightCommittee NewFacultyOrientation ProgramfortheAdvancementofGirls&WomeninSport PublicScholarshipGraduateNetwork QualityEnhancementPlan(QEP) SchoolofHealth&HumanSciences SocialWork UNCGBoardofTrustees UniversityLibraries Women’s&GenderStudies

External Advising & PresentationsICEEhasrepresentedUNCGinlargercommunityconversationsrelatedtoengagement,including: AchieveGuilford AmericanDemocracyProject AppalachianStateUniversity(co-presentationwiththeOfficeofLeadership&ServiceLearningandtheService- LearningFacultyFellows) EasternRegionCampusCompact GuilfordNonprofitConsortium ImaginingAmerica InternationalAssociationforResearchonService-LearningandCommunityEngagement NationalAssociationofStudentAffairsAdministratorsinHigherEducation(NASPA)workinggrouponcivic learninganddemocraticengagement OpportunityGreensboro(andtheGlobalOpportunitiesCenter) UNCGeneralAdministration UniversityofMinnesota Warren-WilsonUniversity

Proposal DevelopmentIn February 2013, ICEE co-hosted a grant proposalworkshopwith theUNCGOfficeofSponsoredProgramsand theUniversity Libraries.Theworkshop outlined basic strategies and skills to successfully develop and submit competitivecorporate, foundation, state, and federal proposals. Emphasis was placed on proposal development and programsustainabilitythroughcommunityengagementandpartnerships.

ICEEwasalsoinvitedtoleadaroundtablediscussioninApril2013thatframedpartnershipdevelopmentnotasalast-minuteresponsetoagrantRFP,butasanintentionalprocessofrelationshipbuilding.

PROFESSIONAL & ORGANIZATIONAL DEVELOPMENT

12 2013 Annual Report SP 1, 2, & 6

EMINENCE & REPUTATION

“”

In a time when the stakes seem especially high, the UNCG community never fails to ask how our teaching, research and community engagement can improve lives. In other words, we don’t just stand apart; we stand up, ready to make an impact.

- Linda Brady,UNCG Chancellor


ICEEcontinuallystrivestoenhanceUNCG’simageandreputationonalocal,national,andglobalscale. Whether applying for or assisting in the coordination of external awards, presenting atconferences, providing expertise to the field and to other institutions, or serving as a resourcein theGreater Greensboro community, ICEE supports UNCG’s eminence and reputation as acommunity-engagedinstitution.

National RecognitionsCommitmenttocommunityengagementisanintegralpartofthemissionandpurposeofUNCG.Asatestamenttothatdedicationandfocus,theuniversityanditsmembershavebeenhonoredwithvariousawardsandrecognitionsduringthe2012-13academicyear,including:

President’s Higher Education Community Service Honor Roll with DistinctionUNCGhasreceivedthisrecognitionsince2006,and in2013wasrecognizedasanHonorRollCampuswithDistinction.Theawardrecognizescollegesanduniversitiesnationwideforexemplary,innovative,andeffectivecommunityserviceprograms.UNCG’sOfficeofLeadership&Service-Learningcoordinatesthisawardapplicationeachyear.

Community Impact Student AwardUNCGSeniorFrannieWilliams(‘13)receivedtheCommunityImpactStudentAwardfromNorthCarolina Campus Compact in November 2012 at the Citizenship, Service, Networking, andPartnerships (CSNAP) Student Conference. The Award recognizes one student per CampusCompactmember institutionwhoexhibitsoutstanding leadershipand innovativeapproaches intheircivicengagementefforts.

IARSLCE Early Career Research AwardEmilyJanke,DirectorofICEE,receivedtheEarlyCareerResearchAwardfromtheInternationalAssociationforResearchonService-LearningandCommunityEngagement inNovember2012.TheAward is given in recognition of outstanding early career contributions to scholarship onservice-learningandcommunityengagement.

Outstanding Faculty Contributions to Service-Learning Instruction in Higher EducationSpoma Jovanovic, Professor of Communication Studies, received the Outstanding FacultyContributions to Service-Learning Instruction in Higher Education Award from the Gulf SouthSummitConferenceonService-LearningandCivicEngagementthroughHigherEducationinMarch2013.Theawardisgiventoamemberoftheteachingfacultywhohasdemonstratedexcellenceincorporatingservice-learningpedagogyinthecollege/universityclassroom.

2013 Graduate Student Project AwardEightsecond-yearstudentsinUNCG’smastersprograminhistoryandmuseumstudieshavewontheNationalCouncilonPublicHistory’s2013GraduateStudentProjectAwardfortheirworkon“PastthePipes:StoriesoftheTerraCottaCommunity,”Onesuchnationalawardisgivenannually.Thedesignationrecognizesthestudents’workinbuildingcommunitypartnerships,recordingoralinterviews, designing and facilitating public programs, gathering images and artifacts, creatingmediapiecesandinstallingtheexhibition

ICEE’s staff have presented UNCG’s community engagement endeavors to: over150institutionsattendingCarnegieFoundationwebinarstopreparecampuses forthe2015electivereclassificationforcommunityengagement AttendeesatthePublicEngagementLeadersRetreat-UniversityofMinnesotaSystem Attendeesatthe2012AnnualConferenceoftheInternationalAssociationforResearch onService-Learning&CommunityEngagement(IARSLCE) Attendeesatthe2012AnnualConferenceofImagingAmerica:Artists&Scholarsin PublicLife Attendeesatthe2013AnnualPathwaystoAchievingCivicEngagementConference, hostedbyNorthCarolinaCampusCompact

SP 1, 2, 5, & 6

On the first dayof class each year, professor of communicationstudiesSpomaJovanovicasksstudentsaboutthepurposeofhighereducation.It’snotatrickquestion–sheteachesthemthat livingameaningfullifeinademocracydemandsbothaninformedmindandactiveservice.TheUniversityofNorthCarolinaatGreensboro,theGuilfordEducationAlliance,andthedailyGreensboroNews&Recordhavepooledresourcessincethefallof2007toembarkonBringingUs Bus Benches and Shelters (BUBBS), an innovativeprogram to boost civic literacy, and importantly, prompt actionamongminoritystudentsatDudleySr.HighSchool.

Inthebeginningyearsoftheprogram,UNCGstudentsinteractedwithmore than150ninthgraders (and then80 tenthgraders)atDudley, helping them speak out on public issues and developan appreciation for dialogue in interpersonal and small groupsettings. TheUNCG students engaged in conversationwith students at Dudley and facilitatedwritingprojectsthatcriticallyanalyzedandreflectedontheethicalvoicesofpeoplethatspeakincritical,constructive,andtransformativewaystoidentities,relationships,andcommunities.“Thispartnershipservesasamotivatorforstudentswhooftenlackinterestinthetraditionalclassroomsetting,” saysKayteFarkas, a teacheratDudley. “Manyofmystudentshavebeen inspired toworkhard,sharetheirideas,andfindtheirvoicethroughtheBUBBSproject,whereasbeforetheimmersion into theprogramIstruggledwithgetting themtowrite,speakandshare their ideas.Manyofthesestudentsreturntoworkwiththeprogramafterthesemesterisover.”

BUBBS,andothercommunitysocialjusticeresearchprojects,allowsstudentstogainthecriticalthinkingskills,academicandsocialconfidence,andcommunityadvocacyskillsthatareneededto be an engaged and active citizen,” saysUNCG graduate studentMarkCongdon. “I cannotemphasizehowbeautifulit istowitnessandbeapartofaprojectwherestudentsarebelievinginthemselvesandleadingchangeintheircommunity.”Service-learningandcommunity-engagedscholarshipat both theK-12andpostsecondary levels are critical aspects for student learninganddevelopment.Activeengagementinuniversity-communitypartnershipsprovideadvantagestostudentsintheformofgainingandpracticingskills,aswellasgainingconfidenceintheareasofpersonalefficacy,collaborativeteamwork,activeleadership,andcivicaction,aswellaschoosingone’scareerpath.

BUBBS has grown overtheyearsfromjustanideatoastudent-ledmovementto build a more equitableand safe Greensboro.College and high schoolstudents learn personal,career, and civic skillsthrough community action. Students gain experiencewith various forms of oralandwrittencommunication,including newspaper op-eds, website development,blogs,YouTubevideos,andspeaking at aCityCouncilpublicmeeting.

PARTNERSHIP SPOTLIGHT: COMMUNICATING COMMUNITY


Students learn about organizational development and leadership through organizing adopt-a-stop and adopt-a-bench programming efforts, fundraising over $2,000 for the GreensboroTransitAuthority,andbuildingdirectallianceswiththeGreensboroTransitAuthority,civicgroups,nonprofits,andlocalbusinesses.Students learnthepowerofcommunication–andparticularly,theirownvoicesasagentsforpositivesocialchange–aschairspaintedbystudentsaredisplayedthroughoutGreensboro, including the InternationalCivilRightsMuseum(where in1960DudleystudentsplayedanactivepartintheGreensborosit-insattheWoolworth’sdepartmentstorechainatthebeginningoftheCivilRightsmovement)andtheGlenwoodCommunityBookShopasawaytodrawattentiontotheneedforbusstopseatingasasocialjusticeissue.

BUBBS continues to attractattention as an effectivestrategy to develop the nextgeneration of Greensboro’scivic and business leaders.For example, the programwon a $10,000 grant fromsynerG (an affiliate group ofAction Greensboro with themissiontoattract,engageandconnect young professionalsto Greensboro) throughits “big idea” competition.Selectedfrom18entrants,theprojectproposes‘BenchesofArtistic Distinction’ whereinfuture benches will reflectthe identity and values ofGreensboro,furthercontributingtothecity’spublicartcollection.CollaboratingwithNorthCarolinaartists,DudleyandUNCGstudentswilldesignabussheltertobeunveiledonMay10th,2013,whichwillreflectwhatyoungpeoplebelievearecommunityvaluesandtheirstoriesaboutconnections,diversity,inclusion,andthedesiretobeboldinallwedo.

“It’simportantformetoinstilltheideathatserviceisnotachoice,justlikevotingisnotachoice,butanobligation; it’spartofwhat itmeanstobepartofacommunity,”Jovanovicsays.“Ihope[students]comeawayfrommyclasseswiththatstrongercommitment,tounderstandthattheirlifeismorethanmakingmoneyorentertainment–whicharegoodthings–buttheyowesomethingtothecommunitytheylivein.”Eachyear,anewgroupofcollegeandhighschoolstudentsjoinagrowingcadreofindividualswhopossesstheknowledge,skills,networks,passion,andconfidencenecessary to contribute to the health, safety, and vibrancy of their neighborhoods and greaterGreensborocommunity.Together,wearebuilding the futureofGreensboro,onemindandonebenchatatime.


Learn about UNCG’s other community-university partnerships at communityengagement.uncg.edu

TheNationalScienceFoundationdevelopedtheGK-12programrecognizingthat,inadditiontobeingcompetentresearchers,STEMgraduatestudentsmustbeabletocommunicatescienceandresearchtoavarietyofaudiences.Asthegraduatestudentsbringtheircutting-edgeresearchandpracticeintotheK-12classroom,theygainskillsthatenablethemtoexplainsciencetopeopleofallages.Thegraduatestudents also inspire transformation in the K-12 formal and informal learningenvironmentsandstimulate interest inscienceandengineeringamongstudentsand teachers.NSFunderstands thatSTEMgraduatestudentscancontribute tothenationalefforttoadvancescientificknowledgethroughpartnershipswithK-12communities.

UNCG’sGK-12 program is funded for 5 years by a $2.8million grant from theNationalScienceFoundation.Eachyear,9graduateSTEMFellowsfromUNCGwork as resident scientists in local public schools. Their goal is to bring morehands-onsciencelearningintotheclassroomandhopefullygenerateanewwaveofscientists.WithinthewallsofhislabatUNCG,KevianEttefagh,a2012GK-12FellowandPhDcandidate inmedicinalbiochemistry,studiesnaturalsubstanceslikegoldenseal.Hehopestolaythegroundworkfornewantibioticsthatcanfightdrug-resistantbacterialikeMRSA.Buttwodaysaweek,KeivanbecomesMr.E,inspiringfifth-graderstoembracescience.“Havingtoexplaincomplexthingsatafifth-gradelevelhastaughtmealot,”hesays,flashingashysmile.“Imean,IcanexplaintomyfamilywhatIdonow.”

GK-12residentscientistsandteachershaveadoptedthe2.5-milegreenwaythatrunsbehindallthreeschoolsaspartofahands-onenvironmentalproject.Pickinguptrash;plantingtrees,bushesandflowers;developingabutterflygarden;andstudyingwaterandsoilqualityhavebecomepartoftheirroutine.Thestudentshavetakentheprojecttoheart,spendingtimeoutdoorsonthegreenway,arrangingforagreenhousefacilitypaidforbyGK-12,andwritingletterstoHighPointParksandRecreationofficials.Thekidsevenmadearapvideoaboutthegreenway.

“There’sa lotofservice-learning involved,”Keivansays.“We’rereally trying toreachout to thecommunityandbuildsomethingthatwillbesustainablethroughouttheyear.It’ssouplifting.We’reseeingdirectresults,reallymakingadifferenceinpeople’slives.”GK-12isdesignedtoworkwiththestandardpublicschoolsciencecurriculum.Forfifth-graders,thatcurriculummeansstudyinghowlivingthingsinteractwiththeirenvironment,landforms,erosion,etc.

GK-12TeacherChristalMacLamrocandResidentScientist and biologymaster’scandidate Freddy Herrera, recentlyled their 7th grade class at WelbornAcademy of Science & Technologythrough a dissection of a sheep heart.Building off of the standard curriculum,MacLamroc and Herrera hinted at thedissection forweeks, focusing onDNA,genes,anatomy,andphysiology–withthecapstonebeingactuallygettingtodissectarealsheep’sheart.

PARTNERSHIP SPOTLIGHT: GRADUATE STEM FELLOWS IN K-12 EDUCATION


Studentsstartedbymassagingtheheartmuscletoloosenitup,andeverybodygottomakeacut.Theylearnedhowbloodmovesfromonechambertoanotherandthedifferencesbetweenoxygenrichandoxygenpoorblood.

“When I first stepped into theclassroom and was introduced as ascientist,Ilookedatthestudentsandcouldtelltheyweren’tlookingforwardto it.” Said Herrerra. “They thoughtscience equated to memorizingdefinitions and taking difficult tests.We work with teachers to helpreframesciencetobecool -usingaheart rather than just talking aboutit is so much cooler. They’re reallyexcitedandwant to learn.Now theyreallyunderstand.”

“IfIgivethemabook,theycanseethepicture,but tobeable tomanipulatecutting open a heart and seeing ittrulyforthemselvesgivesthemtheopportunitytoretainthatandexplainittotheirfamilies,”saidMacLamroc. “Iwant toexpose thekids toasmuchaspossibleandgive themoptions for theirfuture.”KathyMelious,an11thand12thgradechemistryteacheratAndrewsHighSchool,hasbeenworkingwiththeGK-12programsinceit’sinception,andshe’sbeentrackingherstudents’progress.“From2006-2010,only22%ofmystudentswentontopursueaSTEMmajorincollege.”Melioussaid.“From2010-2012,andsincemystudentsstartedworkingwiththeGK-12STEMFellows,thenumberofstudentspursuingSTEMmajorshasincreasedto68%.”

Sincetheproject’sinceptionin2010,theGK-12projecthasreachedover9002-12thgraders.27publicschool teachershave receivedprofessionaldevelopmentand assistance inbuildingoutan inquiry-based curriculum, and 27 graduateSTEM fellows fromUNCGhave learned how tocommunicatetheirresearchintereststoabroaderaudience.


Learn about UNCG’s other community-university partnerships at communityengagement.uncg.edu


POINTS OF PRIDEC O M M U N I T Y E N G A G E M E N T

UNCGisrecognizedbytheCarnegieFoundationfortheAdvancementofTeachingasacommunity-engaged institution.

In2013,UNCGwasnamedwithdistinctiontothePresident’sHigherEducationCommunityServiceHonorRoll. UNCGhasreceivedthisrecognitioneveryyearsince2006.

Overthepastfiveyears,over27,000undergraduateandgraduatestudentshaveworkedwithprofessionalsinthe Triadregionvia2,682internships,service-learning,practicas,clinicals,andothertypesofcommunity-based courses.

Overthepastfouryears,43,469studentshaveengagedincommunityservice,contributing2,321,706hoursof service.

Since2004,UNCGhasdesignated367service-learningcoursesthathaveengaged13,444studentsinover 143,784hoursofservice.

82%ofstudentsplantobeinvolvedinvolunteer/communityserviceprojectswhileatUNCG.

UNCG’sChancellorLindaP.BradyreceivedtheinauguralLeo M. Lambert Engaged Leader Award fromNorth CarolinaCampusCompactinFebruary2012atthe10thannualCivicEngagementInstitute.

SpomaJovanovic,ProfessorofCommunicationStudies,receivedtheRobert L. Sigmon Service-Learning Award fromNorthCarolinaCampusCompactinFebruary2012atthe10thannualCivicEngagementInstitute.In March2013JovanovicwasalsoawardedtheOutstanding Faculty Contributions to Service-Learning Instruction in Higher Education AwardfromtheGulfSouthSummitConferenceonService-LearningandCivic EngagementthroughHigherEducation.

EmilyJanke,DirectoroftheInstituteforCommunityandEconomicEngagementatUNCG,receivedtheJohn Saltmarsh Award for Emerging Leaders in Civic Engagement inJune2012attheAmericanDemocracyProject/ TheDemocracyCommitment’sAnnualConference.InNovember2012JankewasalsoawardedtheEarly Career Research Award fromtheInternationalAssociationforResearchonService-LearningandCommunityEngagement.

KristinMedlin,2011UNCGMPAAlumni,wasnamedaPublicly Active Graduate Education Fellow by ImaginingAmerica.

UNCGSeniorFrannieWilliams(‘13)receivedtheCommunity Impact Student AwardfromNorthCarolina CampusCompactinNovember2012attheCitizenship,Service,Networking,andPartnerships(CSNAP)Student Conference.

Eightsecond-yearstudentsinUNCG’smastersprograminhistoryandmuseumstudieshavewontheNational CouncilonPublicHistory’s2013 Graduate Student Project Awardfortheirworkon“PastthePipes:Storiesof theTerraCottaCommunity.”

*Statistics contributed by the Office of Leadership & Service-Learning and the Registrar’s Office.

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