© Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

NEW FACULTY ORIENTATIONAUG 28TH , 2014

Information Technology Division

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IT Vision and Mission

• Our vision is to enable our stakeholders to improve their performance and to succeed in reaching their strategic goals by providing them with state of the art information technology solutions and innovations at the most effective cost to process, analyze, and access any information securely from anywhere, at anytime, from any device.

IT Vision

• We strive to provide our students, faculty, alumni, patients, donors, trustees, administrators, healthcare professionals, employees, vendors, partners, affiliates, and community spread across the globe with excellent information technology solutions that empower our stakeholders to be creative as they excel in the pursuit of their goals and in achieving leadership in education and healthcare.

• We perform our duties in a team empowered environment with integrity, transparency, and innovation.

IT Mission

IT UNITS/FOOTPRINTS

IT Infrastructure (Networking,

Telecom & Operations) and

Security

ERP Applications:• AUBsis (Banner)• Finance &

Procurement (Oracle eBS)

• Hospital Information System (HIS)

Academic Applications:• eLearning (Moodle)• Library Management

System (Millennium)

IT Operation Applications:• AUB-Net• IT Help-Desk (IT

Support)• Etc

Other Custom Applications:• Faculty

Management Information System (FMIS)

• Online Petitioning • Online Career

Service• Online Graduate

Admission• Grants Submittal• Etc.

CIO Office

IT Infrastructure Units

IT Security Unit

IT Applications Units

IT Academics Unit (with representation

in each Faculty)

IT Solution Delivery

© Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

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IT SUPPORT

Website: http://www.aub.edu.lb/it

Portal: ithelpdesk.aub.edu.lb

Email: IT.helpdesk@aub.edu.lb

Phone: 01-350 000 Extension 2260 Mon-Fri 8am-5pm

FACULTY IT SUPPORT OFFICE

Faculty of Health Sciences Van Dyck Hall FHS – Room 209

Faculty of Engineering and Architecture

Raymond Ghosn – Room 306.1

Faculty of Agriculture and Food Sciences

Agriculture, Wing A/207A

School of Nursing Hariri School of Nursing/201/203

Faculty of Medicine Vandyke Basement floor

Faculty of Arts and Sciences Nicely 109 – Nicely 308

OSB Suliman B. Olayan School of Business – B1 (basement)

All Faculties: Van Dyck Hall Basement floor – IT Customer Support Center

SUPPORT PORTAL

1. Follow-up on your created incidents and requests2. Create a new incident3. Request of the available services

AUBNET ACCOUNT

An active AUB account provides access to the following services:o Windows Login to join the domain (Active Directory)o Email (Exchange)o Web access / Wirelesso Librarieso Moodleo Applications server (Adobe CS6,MS Visio etc.)o VPN

To create Faculty AUBnet Account o Go to the IT’s Website http://www.aub.edu.lb/ITo Navigate to Services -> Faculty Serviceso Click on Account creation and Management->Activate your

AUBnet AccountNote: You should have your Payroll ID (ZA99999) and your ID Barcode (6 digits)

EMAIL

Faculty Members can connect to AUB email througho Outlook on Exchange or MAC mail on Exchangeo From any Internet-connected computer use Microsoft Outlook Web

Access (OWA), the link is http://owa.aub.edu.lb o By pushing email to phones/tablets

Microsoft Exchange, mail box quota for faculty members is set to 2GB.

Email messages should be regularly archived to a personal folder. For assistance in configuring AUB email and archiving emails

please contact IT Support.

CALENDAR/ROOM RESERVATION

Faculty members can utilize the exchange calendar to:– Setup meetings and check availability of other attendees– Reserve conference rooms that are available to the community

In addition to the rooms available on the exchange calendar, faculties have reservation applications for faculty classrooms/labs/ and conference rooms.

Faculty members can check with the faculty IT Manager for the faculty room reservation application.

© Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

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AUB WIRELESS – SUBSCRIBE & CONFIGURE

Connect to wireless network, choose “AUBsubscription”

Open your browser and you will be automatically redirected to configure your wireless connection. Go to http://aubsub.aub.edu.lb and enter :

o Your AUB user name o ID Barcode or Birth date information

Configure your computer on your own by following the steps on aubsub.aub.edu.lb o Microsoft Windows 7, 8 users can utilize the automatic configuration

scripts to connect.o Other Operating systems users (Windows XP, Mac OS X, iOS, Android)

can follow the available manuals to configure their devices

Connect to AUBdot1x network using your AUBnet credentials

STAY SAFE – PROTECT YOUR IDENTITY AND PERSONAL INFORMATION

Never share password, personal or financial information through email

Be suspicious of any email with urgent requests for personal information

Do not click links in email messages, if you suspect the message might not be authentic or if you don't know the sender

Update your operating system regularly

Update your Antivirus Software regularly

Update your web browser and Plug-ins regularly

Use your computer’s Firewall

STORAGE

XDrive is a dedicated network storage space.

XDrive is secured and backed up daily. Backup files are available back to 14 days.

Storage available is 15GB, for institutional data.

XDrive can be utilized to backup data.

XDrive can be accessible while offline o Right click on drive and choose “Always available offline”.

FILE SHARING

AUB provides internal file sharing service for faculty members: https://share.aub.edu.lb/

For sharing files with people outside AUB faculty members can use public cloud services such as dropbox

Faculty members can also check with the faculty IT Manager if there are any file sharing services provided within the faculty.

VPN

VPN is a service provided by IT that allows faculty members to access campus online resources or personal desktops from outside AUB (VPN In) or to access outside resources from campus (VPN out).

To request VPN access, faculty members can use the portal ithelpdesk.aub.edu.lb and fill a service request under Network/VPN.

IT PURCHASING / FINANCIAL INFORMATION SYSTEM(FIS)

Faculty members can use available funds (startup fund; grants; etc.) to purchase IT hardware or software in coordination with the IT Manager.

Oracle EBS is the FIS used at AUBo Request access by sending AUB-User-Access-Request-Form to

it.helpdesk@aub.edu.lbo Use Oracle EBS to place requisitions and expense reportso Utilize the OBIEE module to generate reports related to grants’

budgets and expenseso For assistance with Oracle EBS modules please contact the

faculty IT Manager.

AUBSIS / MOODLE

AUBsis: AUB Online Student Information System (Banner)o Login using payroll ID and pin

AUBsis can be used by faculty members to:o View Course Listo Submit grades online

Moodle: e-learning application integrated with AUBsis.

Next session is dedicated for e-learning.

ONLINE APPLICATIONS

Most faculties provide online applications to process the student petitions and forms electronically. In case a faculty member approval is required for a certain petition an email notification is sent.

FMIS is an application that allows faculty members to create their professional profile. The profile will be available online on the departmental website. http://fmis.aub.edu.lb

AUB is in the process of automating the grant transmittal form for all faculties. FAS/FEA and FM faculty members can now submit their grant forms electronically and view the progress of approvals. http://grants.aub.edu.lb