Web viewTERMS OF REFERENCE. Coordinator- Operation Support Unit (OSU) Governance and Policy Project...

TERMS OF REFERENCE

Coordinator- Operation Support Unit (OSU) Governance and Policy Project (GPP) Multi-Donor Trust Fund (MDTF) Round II for Khyber Pakhtunkhwa

Background

The Khyber Pakhtunkhwa (KP) Government is continuing to lead governance reforms, building on the improvements achieved under the Governance Support Project (GSP), to: deepen institutional reforms, and target specific outcomes in the Government’s development priorities. In particular, the Government is targeting to achieve the following outcomes: (i) increase the tax collection through better tax administration; (ii) strengthen public investment management, including expanding the sources of financing for infrastructure development; and (iii) improve efficiency, quality, and access to selected public services through financing and performance management reforms, including with the participation of the private sector; and (iv) coordinate governance reforms and manage externally-financed development projects through a unified project implementation structure.

To achieve such outcomes, the KP Government is at advanced stage of preparation of the Governance and Policy Project (GPP) of the Round II Multi-donor Trust Fund (MDTF) administered by the World Bank, which will finance the project. This MDTF is a continuation of the Trust Fund that has financed the GSP. The MDTF was set up in 2010 to provide implementation for the recommendations of the Post-Conflict Needs Assessment (PCNA) for KP and the Federally Administered Tribal Areas (FATA), and for the priorities of the Balochistan Development Needs Assessment (BDNA). On the basis of the good results achieved under the GSP, the Steering Committee of the MDTF has committed to continuing support to institutional and governance reforms. The MDTF has been recently extended for a second phase (Round II) for the period 2015-2020. Round II will be based on a programmatic, results-driven approach, whereby the targeted outcomes guide the design of the programs and activities under three thematic pillars: (i) growth and job creation; (ii) policy reforms and governance; and (iii) service delivery. The proposed project would support primarily the second and third pillars.

More specifically, the GPP will contribute to the following outcomes of the results framework of the Round II MDTF: (i) improved transparency and accountability of government services through citizen engagement in the delivery of selected services; (ii) improved environment for public private partnerships and private sector growth, including policy formulation and regulatory mechanisms through the development of the legal and regulatory framework for Public-Private Partnerships (PPPs) for development investment ; and (iii) capacity building of public administration through improved management, training and strengthening of systems used by government institutions. The GPP will also support the outcomes of all three pillars by integrating upstream improvements in public sector governance and project implementation capacity with downstream service delivery to citizens and firms.

GPP Implementation Arrangements

The Project Steering Committee1 (PSC), which has been recently established by the KP Government, will provide high-level guidance for and regular oversight of GPP activities. The PSC, which has also exercised oversight of the GSP, is led by the Additional Chief Secretary of KP. Aiming to ensure, timely oversight by the PSC, GPP review will be linked to government Annual Development Plan (ADP) Review, which is held on quarterly basis. The PSC will review implementation progress and provide guidance for moving forward, including revising the OM, as may be required to support GPP implementation.

Implementation support for the GPP will be provided by two units:

a. Support to the Governance Reform Support Unit (GRSU) to be housed in the P&DD. This small unit will help the Government to monitor the progress of the KP Long-Term Governance Action Plan and coordinate external support to relevant. The GRSU will comprise three advisors who will report to the Director-General of the PCNA Development Unit in the P&DD.

b. Support to the Operations Support Unit (OSU) that will report to the Director General of the PCNA Development Unit, P&DD. This unit will provide operational support to GPP activities in the following areas: procurement, contract management, financial management, internal audit, M&E, project communications, and organization of learning and gender activities.

The implementation arrangements will also include annual third party verification of the Disbursement Linked Indicators (DLIs) by an audit firm, which will be contracted under terms of reference approved by the Bank.

Rational for hiring the Coordinator

Ensure that program/project themes, goals, objectives, processes and activities meet the needs and priorities of all stakeholders and are timely achieved. To provide administrative and management leadership to the program/project themes and to represent the program/project themes in various meetings with the government and development partners. Additional responsibilities include regular meetings with the other GPP Sector Specialists and Focal Points in the line departments to provide instructions to remove bottlenecks.

Scope of Work and Activities to Be Undertaken:

Under the guidance of the Director General of the Post Crisis Needs Assessment (PCNA) reporting to the Secretary P&DD, the Coordinator will assist in monitoring the budget utilization

on monthly basis and take necessary measures. Quarterly reports will include analysis of the financial performance and the measures taken by the management to improve utilization. Furthermore to hasten sanction process and to speed up payment processing, the Secretary P&DD will be advised to delegate administrative powers to Coordinator under ECNEC decision dated April 24, 2000 and the Coordinator will move the case to Principal Accounting Officer for delegation of administrative and financial powers. The FMS will prepare and present a GPP budget monitoring report to the Coordinator within 5 days of the close of the month. Specifically, the Coordinator will be responsible for the following duties and responsibilities;

Providing administrative and management leadership to the OSU. Ensuring that the GPP activities are conducted in compliance with Project Operations

Manual and the Financial Management Manual. The OSU will support the implementing departments (FD and P&DD) in managing

activities financed by the project and provide implementation support, including fiduciary and M&E functions.

Review all documents of the unit and prepare Action Plans for implementation of the project activities.

Coordinating and liaising between the implementing Departments of the Finance Department and P&D Department and participating agencies (e.g. RTPS Commission, RTI Commission, KP Ombudsman’s office, Grievance Redressal cells at the Chief Minister Office and Peshawar High Court etc.) in KP and the Federal Government (notably the Economic Affairs Division).

Regularly reviewing progress on project implementation and the activities of the unit Regularly reporting to the Additional Chief Secretary, the Chief Secretary and Strategic

Oversight Council. Convening regular meetings with the Sector Specialists of the GRSU and PCNA Focal

Points in the line directorates to coordinate GPP activities with the overall implementation of the KP Long-Term Governance Action Plan.

Preparing management plan for assuring quality of the work. Preparing and approving time bound Annual Work Plan of the Unit so as to ensure timely execution of various activities.

Ensuring that project goals, objectives, processes and activities and meet the needs and priorities of all stakeholders

Interacting and liaising with Donors and arranging regular Donor updates, briefings etc. Mobilizing resources, including parallel financing by the KP Secretariat, and ensuring the

timely flow of project funds. Preparing project reports, briefs and monitoring progress. Reviewing and revising concepts and plans. Prepare management plan for assuring quality of the work. Prepare and approve time

bound Annual Work Plan of the Unit so as to ensure timely execution of various interventions.

Deliverables/Specific Outputs Expected

Monthly progress report to the World Bank Group on the project activities;

At least two Project Steering Committee Meetings per annum; Timely submission of the IFRs and other fiduciary reporting: (i) from the entities holding

the designated accounts and; (ii) to the Bank as per the fiduciary arrangements of the project;

Timely: (i) internal audits; (ii) its presentation to the Project Steering Committee; and (iii) follow up actions compliance as per the Steering Committee directions.

Profile /Qualifications

Master’s degree in Management, Public Administration, Business Administration, Economics, Political Science or a related discipline.

At least 15 years’ experience in the area of management, administration, projects coordination in the government sector or leading governance related programs for a large organization.

Ability to act as a close advisor to the top management, ability to interact effectively across social and ethnic boundaries.

Strong understanding of issues relating to governance, rule of law and conflict mitigation, including the ability present ideas clearly and concisely.

Prior work experience in crisis affected areas of KP, Federally Administered Tribal Areas (FATA) and Balochistan would be given weightage.

Gender equity and equality would be given at least 10 percent weightage. High standards of personal integrity. Demonstrated interpersonal and diplomatic skills. Proven ability to work in a collaborative, team environment. Written and oral fluency in Urdu, Pashto and English.

Institutional Arrangements and Reporting:

The Coordinator shall report to the Additional Chief Secretary, Planning and Development, Government of Khyber Pakhtunkhwa and the Program Steering Committee. It is recognized that activities may undergo frequent changes in view of PCNA’s dynamic environment and implementation operational realities. The Coordinator is therefore expected to adapt to requirements of the PCNA process.

Special Terms and Conditions/Specific Criteria

Market based competitive salary on qualification and experience will be offered. Daily subsistence and travel allowance will be offered as per the Financial Management Manual of the GPP Appointment will initially be for one year extendable based on satisfactory performance.

TERMS OF REFERENCE

Strategic Communication Specialist- Operational Support Unit (OSU) Governance and Policy Project (GPP) Multi-Donor Trust Fund (MDTF) Round II for Khyber

Pakhtunkhwa (KP)

Background

The Khyber Pakhtunkhwa (KP) Government is continuing to lead governance reforms building on the improvements achieved under the Governance Support Project (GSP) to: deepen institutional reforms, and target specific outcomes in the Government’s development priorities. In particular, the Government is targeting to achieve the following outcomes: (i) increase the tax collection through better tax administration; (ii) strengthen public investment management, including expanding the sources of financing for infrastructure development; and (iii) improve efficiency, quality, and access to selected public services through financing and performance management reforms, including with the participation of the private sector; and (iv) coordinate governance reforms and manage externally-financed development projects through a unified project implementation structure.






Support to the Governance Reform Support Unit (GRSU) to be housed in the P&DD. This small unit will help the Government to monitor the progress of the KP Long-Term Governance Action Plan and coordinate external support to relevant. The GRSU will comprise three advisors who will report to the Director-General of the PCNA Development Unit in the P&DD.

Support to the Operations Support Unit (OSU) that will report to the Director General of the PCNA Development Unit, P&DD. This unit will provide operational support to GPP activities in the following areas: procurement, contract management, financial management, internal audit, M&E, strategic communications, and organization of learning and gender activities.

The implementation arrangements will also include annual third party verification of the Disbursement Linked Indicators by an audit firm, which will be contracted under terms of reference approved by the Bank.

Rationale for hiring the Strategic Communications Specialist

Communication is an integral part of the MDTF Round II operations. Citizens’ confidence in government can best be achieved when governments provide information to citizens about public policy and programs and when citizens have avenues through which they can consult with government officials, raise issues of concern and be provided with avenues for peaceful dispute/grievance resolution.


To fulfill the state-citizen trust and peace building objectives of the PCNA, it is important that a communication strategy be developed in a way that supports the evolution of communication processes that interact with the establishment and over time to develop a compact between the State and its citizens. That compact needs to be based on principles of transparency, vertical accountability and trust. Specifically the Strategic Communications Specialist will be responsible for the following duties and responsibilities;

Assist and advise the Coordinator in designing Communication Work Plan and Strategic Communication Strategy for GPP.

Assist the other GPP Specialists in supporting the development of sector specific communication, outreach strategies and sector specific plans.

Design GPP Project Concept Notes (PCNs) to address PDOs in context of overall communication needs.

Ensure that Strategic Communication be incorporated in each project Concept Note (CN), supported by the GPP, at the designing stages.

Provide assistance to the other GPP Specialist and the Coordinator to be hired for GPP studies and research.

Close coordination and interaction with the line departments and public sectors entities (LD & PSEs) supported by the GPP for preparing PC-1.

Provide support to increase the efficacy, quality as well as quantity of regular communication on activities, their rationale, progress and successes of the GPP, P&DD and its development partners’ interventions.

Assess and evaluate current communication activities and plans by the GPP supported projects and those of other stakeholders involved in PCNA-related interventions.

Identify lessons learned and best practices from communication interventions (implemented/ongoing) through projects contributing to the objectives of PCNA and, as relevant, global experience/lessons learned.

Outline Programs/plans that can be developed and implemented swiftly to introduce an effective communication framework at all levels.

Assist and guide the LD & PSEs in establishing sound and effective communication and outreach mechanisms.

Ensure coordination and cooperation between the various stakeholders, at the Provincial and Federal Level.

Design project activities to address findings of need analyses in the field of media. Support all GPP activities and task teams, to use all communication means and channels,

among others, including print and electronic media, internet, social media, radio etc. Collect results of GPP activities on monthly basis and to transform them into

communication messages and communicate to all internal and external stakeholders. Integrate GPP communications into the KP Government’s communication strategy and

plan for implementation. Strengthen the KP Government’s communication institutions. Preparation,

implementation, monitoring, management and evaluation, of the GPP Communication Plan. Monthly monitoring report of the GPP Communication Plan inserted in the GPP Monthly Progress Report for submission to the World Bank Group Task Team.

Insert communication plan in each project Concept Note (CN), supported by the GPP, aligned to the GPP Communication Plan.

Review GPP Concept Notes (CN) keeping in view quality assurance, relevance to GPP’s PDO, sustainability of reform and results-based management.

Provide evidence of monthly use of GPP results dissemination through: newsletters; print and electronic media; social media; GPP and the MDTF websites; radio etc., to be incorporated in the GPP Monthly Progress Report to be submitted to the World Bank Group Task Team.

Mail list of GPP internal and external stakeholders with evidence of dissemination of the GPP results to be incorporated in the GPP Monthly Progress Report to be submitted to the World Bank Group Task Team.

Design easy to understand information snippets summarizing outcomes of GPP interventions for presentation to donors and government officials, particularly through the monthly progress reports submitted to the World Bank Group.

Disseminate GPP results, compiled in coordination with the M&E specialist, through newsletter, GPP / MDTF Website, and all other communication media.

Design and implement behaviour change communication for the GPP themes particularly through disseminating information on tax compliance in the province and raising awareness about public service delivery accountability mechanisms put in place by the provincial government through the GPP.

Disseminate findings from the analytical studies undertaken by the GPP in print, electronic and social media.

Prepare reports, briefs and monitoring progress in the communications realm. Timely follow-ups on actions agreed with the World Bank Group Task Team.

Any other duty assigned by the Coordinator.


Prepare GPP Communication Plan (using all modes of communication including social media) within one month of signing of the contract and get the World Bank review;

Publish and disseminate monthly results, six monthly results and annual results evaluation report for the implementation:

o the Governance and Policy Project; ando the KP Long Term Governance Action Plan (2015-25).

Publish and disseminate GPP Annual Impact Evaluation Report within one month of the end of the period.

Support Planning and Development Department to develop communication strategy and action plan within 12 months of signing of contract.


A master’s degree in Journalism / Mass Communication / Communication. At least 10 years’ experience, after acquiring stipulated qualification, in leading

Communications related programs, at the national level or with the International Organizations / Donor projects.

Very good understanding of government functioning and protocols as evidenced in the past experience of candidate.

Should have strong communication and problem solving skills. Excellent grasp of public financial management principles and practices; and Prior work experience in crisis affected areas would be given weightage. Gender equity and equality will be given at least 10 percent weightage. Demonstrated computer skill (Proficiency in using computer desktop application MS

Office (Word, Excel, and Power Point). Written and oral fluency in Urdu, English. Fluency in local languages will be accorded

due weightage.


It is recognized that activities may undergo frequent changes in view of PCNA’s dynamic environment and implementation operational realities. The Strategic Communication Specialist

is therefore expected to be flexible and adapt to requirements of the PCNA process. The Communication Specialist shall report to the Coordinator Operational Support Unit and request for leave to be agreed in advance by the Coordinator.



TERMS OF REFERENCE

Monitoring & Evaluation (M & E) Specialist- Operational Support Unit (OSU) Governance and Policy Project (GPP) Multi-Donor Trust Fund (MDTF) Round II

for Khyber Pakhtunkhwa (KP)

Background


To achieve such outcomes, the KP Government is at advanced stage of preparation of the Governance and Policy Project (GPP) of the Round II Multi-donor Trust Fund (MDTF)

administered by the World Bank, which will finance the project. This MDTF is a continuation of the Trust Fund that has financed the GSP. The MDTF was set up in 2010 to provide implementation for the recommendations of the Post-Conflict Needs Assessment (PCNA) for KP and the Federally Administered Tribal Areas (FATA), and for the priorities of the Balochistan Development Needs Assessment (BDNA). On the basis of the good results achieved under the GSP, the Steering Committee of the MDTF has committed to continuing support to institutional and governance reforms. The MDTF has been recently extended for a second phase (Round II) for the period 2015-2020. Round II will be based on a programmatic, results-driven approach, whereby the targeted outcomes guide the design of the programs and activities under three thematic pillars: (i) growth and job creation; (ii) policy reforms and governance; and (iii) service delivery. The proposed project would support primarily the second and third pillars.





Support to the Governance Reform Support Unit (GRSU) to be housed in the P&DD. This small unit will help the Government to monitor the progress of the KP Long-Term Governance Action

Plan (2015-2025) and coordinate external support to relevant. The GRSU will comprise three advisors who will report to the Director-General of the PCNA Development Unit in the P&DD.

Support to the Operations Support Unit (OSU) that will report to the Director General of the PCNA Development Unit, P&DD. This unit will provide operational support to GPP activities in the following areas: procurement, contract management, financial management, internal audit, M&E, project communications, and organization of learning and gender activities.


Rationale for hiring the M & E Specialist

Results based M &E is a management tool used to systematically track progress of project implementation, demonstrate results on the ground, asses changes (required during different stages of the project cycle) and derive proactive measures to improve the likelihood of achieving the expected results. In this regard, services of M & E Specialist are required as a key implementation support to track progress and performance of the GPP towards achievement of its Project Development Objectives (PDOs).


Under the guidance of the Coordinator Operational Support Unit (OSU), the M&E Specialist will assist in monitoring and evaluation of the GPP, taking into consideration the role of implementing agencies and target departments. The monitoring and evaluation analysis will provide recommendations to support the gap in progress so as to ensure progress of the project is on track. Specifically, the M&E specialist will be responsible for the following duties and responsibilities;

Overall responsibility for M&E: The overall responsibility for M&E resides with the OSU, which will be responsible for the overall implementation, supervision and monitoring of the project. The OSU will be staffed with an M&E Specialist who will have overall responsibility to monitor and coordinate reporting of all activities being implemented through the GPP. It is envisaged that the M&E Specialist may hire 2-3 additional M & E analysts as required including interns and GPP specialist technical assistance.

Reporting: The GPP will be implemented in collaboration with multiple entities and will be seeking to deliver multiple outputs and outcomes. There are at least two kinds of M&E tools that should be used for project monitoring and RF management: i) tools used for data collection (such as Quarterly Progress Reports); and ii) analytical frameworks that are used to convert the data into evidence and knowledge. These tools will be included in the Project Operations Manual.

Data collection is carried out at three levels. First, baseline surveys are conducted at the start of project implementation to capture a snapshot of the conditions that exist prior to the initiation of project activities. Second, data collection should also be carried out on

a regular basis to track project performance and identify implementation bottlenecks. These are specific to project indicators. Third, there are other surveys, particularly those that collect perception data which may be conducted before project implementation starts (and therefore combined with the baseline survey), at mid-term of project implementation and at the end of the project. Collecting perception data at mid-term is especially important to ensure that project beneficiaries perceive that the project is on the right track. Based on lessons learned from the implementation of the Governance Support Project (GSP), reporting will seek to capture:

o Outputs on a quarterly basis including gender-disaggregated figures for beneficiaries

o Higher level results that may not be explicitly part of the project but which are an indirect consequence of project activities.

Assist and advise the Coordinator in the design of Work Plan within the structure of Strategic Transitional Results Framework (STRF) of PCNA, 10 Year Governance Program, the MDTF Round II Results Framework, and the Integrated Development Strategy (IDS)and its relevant strategic objective(s) in consultation with the stakeholders

To have knowledge of the existing data sources and instruments available and the type of evidence required to assess progress towards results

Attain in depth knowledge of the project, and understand key parameters such as Disbursement Linked Indicators (DLIs). Monitor and analyze key parameters using M&E tools and recommend corrective actions.

Design and support the strengthening/updating of the Results Framework (RF) to take into account any evolving circumstances, if necessary, for effective project implementation

Prepare tools/templates according to the PCNA recommendations in collaboration with the Line Departments/stakeholders

Assist and guide the Line Departments in establishing sound and effective M&E mechanisms by supporting; i) third party validation, ii) evaluation, in collaboration with centers of knowledge and excellence, of interventions to assess on-going implementation as well as un-intended consequences; and iii) collection of real–time data directly consolidated into electronic systems and made available through management dashboards

Conduct training programs and develop guidelines where required for effective implementation of M&E framework. Keep liaison and coordinate activities with the Directorate of M&E, on a regular basis to track progress. Assist in the preparation and management of M & E training plan for Director General M&E, KP

Interact and liaise with Donors and arrange regular Donor updates, briefings etc. in the area of M&E

Ensure that the three cross cutting issues/themes i.e. peace building and crisis sensitivity; gender and capacity building, reflected in the project design, are integrated in the M&E Framework

Supervise and monitor the project’s overall implementationand Other related tasks that the Coordinator may find necessary within this context.


Submit GPP Monthly Progress Report before the 7th of every month, for the previous month;

Establish and operationalize the Centre of Monitoring and Evaluation within 12 months of signing of the contract, in collaboration with the Monitoring and Evaluation Directorate, Gender and Learning Specialist and the Governance Specialist;

Publish and disseminate six monthly monitoring report and annual evaluation report, within 2 months of the period, for the implementation of:

o the Governance and Policy Project, including collection of data for all GPP activities / results and impact evaluation questionnaires as the case may be; and

o the KP Long Term Governance Action Plan (2015-25), in collaboration with the Monitoring and Evaluation Directorate;

In collaboration with the MIS and ICT Specialist design ICT based monitoring solutions / mechanism within three months of signing of contract for:

Geo-tagging all water sector (both water and sanitation and hydro) public assets including physical and aerial images;

Water sector service delivery (both water and sanitation and hydro) monitoring including citizen feedback surveys; and

Citizen engagement in service delivery monitoring (both water and sanitation and hydro).

Pilot the designed solutions within 6 months of signing of contract; and Disseminate results of the designed solutions within 12 months of signing of the contract.


Master’s degree in Economics, Engineering, Statistics, Business Administration, and Computer Sciences.

At least 10 years of experience; after acquiring stipulated qualification, in the field of monitoring and impact evaluations at the national level or with the International Organizations / Donor projects.

Solid understanding of monitoring and evaluation tools and mechanisms and its implementation in the field as evidenced in the relevant experience.

Prior work experience in crisis affected areas would be given weightage. Gender equity and equality would be given weightage. Familiarity with government departments and systems would be accorded weightage Written and oral fluency in Urdu and English. Fluency in Pashto shall be accorded due

weightage Demonstrated Computer Skill (Proficiency in using computer desktop application MS

Office (Word, Excel, and Power Point).


In view of PCNA’s dynamic environment and implementation operational realities, the M&E Specialist is expected to be flexible and adapt to requirements of the PCNA process. The M&E Specialist will report to the Coordinator for the assignment.



TERMS OF REFERENCE

MIS and ICT Specialist- Operational Support Unit (OSU) Governance and Policy Project (GPP) Multi-Donor Trust Fund (MDTF) Round II for Khyber

Pakhtunkhwa (KP)

Background


To achieve such outcomes, the KP Government is at advanced stage of preparation of the Governance and Policy Project (GPP) of the Round II Multi-donor Trust Fund (MDTF) administered by the World Bank, which will finance the project. This MDTF is a continuation of

the Trust Fund that has financed the GSP. The MDTF was set up in 2010 to provide implementation for the recommendations of the Post-Conflict Needs Assessment (PCNA) for KP and the Federally Administered Tribal Areas (FATA), and for the priorities of the Balochistan Development Needs Assessment (BDNA). On the basis of the good results achieved under the GSP, the Steering Committee of the MDTF has committed to continuing support to institutional and governance reforms. The MDTF has been recently extended for a second phase (Round II) for the period 2015-2020. Round II will be based on a programmatic, results-driven approach, whereby the targeted outcomes guide the design of the programs and activities under three thematic pillars: (i) growth and job creation; (ii) policy reforms and governance; and (iii) service delivery. The proposed project would support primarily the second and third pillars.





Support to the Governance Reform Support Unit (GRSU) to be housed in the P&DD. This small unit will help the Government to monitor the progress of the KP Long-Term Governance Action Plan and coordinate external support to relevant. The GRSU will comprise three advisors who will report to the Director-General of the PCNA Development Unit in the P&DD.

Support to the Operations Support Unit (OSU) that will report to the Director General of the PCNA Development Unit, P&DD. This unit will provide operational support to GPP activities in the following areas: procurement, contract management, financial management, internal audit, M&E, project communications, and organization of learning and gender activities.


Rationale for hiring the MIS and ICT Specialist

Operational Support Unit needs services of a MIS and ICT Specialist primarily to ensure delivery of effective implementation of the recommendations of PCNA to ensure lasting peace in Khyber Pakhtunkhwa and to undertake other duties as designated by the Coordinator to improve operational efficiency of the project. The Services of MIS and ICT Specialist would directly contribute to MDTF Round-II, primarily from initial coordination to the designing / Implementation of the different Information & Communication Technology (ICT) and MIS under the theme Governance Policy Program (GPP) and will contribute cross-cutting services to other themes i.e. Jobs and Growth and Service Delivery respectively.


The MIS and ICT Specialist shall assist and advise the OSU Coordinator, OSU in the design of Work Plan within the structure of Strategic Transitional Results Framework (STRF) of PCNA, KP Long Term Governance Action Plan (2015-25)Specifically, the MIS and ICT Specialist will be responsible for the following duties and responsibilities;

Identify MIS and ICT needs across all sectors projects, via coordination with Line Departments/agencies involved in the project i.e. KPRA, RTS, RTI, PHC, Finance, P&D, World Bank and others.

Provide cross-cutting Technical Support to all projects/Line Department in development of ICT/MIS systems/Consultant TOR’s, Concept Papers and System Design

The GPP specialist will design and maintain a website The GPP specialist will support in the establishment of Monitoring & Evaluation system

and Communicationi. Develop and document comprehensive Information Systems for information and

communication technology related required to be put in place to support program objectives in collaboration with World Bank technical teams.

To accomplish this MIS and ICT Specialist will:

a. Develop and document a comprehensive understanding of the fundamental business processes associated with the project.

b. Discuss with vendors regarding business processes and needs for management information systems.

c. Review and document the current information systems capabilities, including hardware and software available, in-house data processing organization, resources, staff skills, status of current application systems and assess how well they can serve the ERP’s system requirements.

d. Develop a citizen engagement strategy.e. Develop ICT based tools for citizen engagement.f. Training of OSU and other staff in citizen engagement, data collection and

analysis.g. Provision of equipment material for OSU.

ii. The consultant would determine the resources required for implementation of technology architecture. It would include:

a. Hardware, communications networks, systems software and application development, package customization costs including external and local consulting services.

b. Conversion costs, if applicable.c. Ongoing operational, including maintenance costs if applicable.d. Trainings.

iii. Develop implementation plan for systems developed in house or out sourced, set priorities for systems development based on the strategic objectives and IT opportunities identified by management; and specify tentative implementation schedules This would include a schedule for phased acquisition of equipment’s, and application software development and training etc.

iv. Assist with the preparation of bidding documents. In the area of bidding document preparation, MIS Specialist, among other things, assist the procurement team to review and revise the Technical Requirements Section of the Bidding Documents for clarity and for completeness.

v. Monitor day-to-day implementation of the program activities, analyze problems that hamper their implementation and advise the coordinator on appropriate measures to ensure timely delivery of required outputs and achievement of measurable results related to Information and Communication Technology.

Strengthen capacity of government and program officials on ICT issues and their preparation towards ICT usage at all levels through development of various training modules and reference materials.

Develop terms of reference and scope of work of the system assessments envisaged under the program; to assess the quality of the undertaken assessments and to provide operational recommendations for further systems’ integration and development including identification of other target databases, institutional strengthening and hardware procurement investments etc.

Ensure maximum citizen engagement in GPP interventions (in each CN) through the use of ICT for (i) better administration of the Sales Tax on Services (STS); (ii) strengthen public investment management and capacity for preparing and managing Public Private

Partnerships; and (iii) improve accountability, accessibility, and quality of selected public services through citizen engagement and performance management reforms.

Provide other programming/data analysis support as necessary Deploy the infrastructure and programs for fast and effective communication Ensure the availability of services for audio/video conferences for meetings/presentations Identify the needs and suggestions for future requirements Assist in the design and maintenance GPP website including disclosure of GPP-related

procurement, financial, communication and M&E material on the GPP’s website Submit inputs on monthly basis to the M & E Specialist and the Communications

Specialist by 20th of each month for monthly progress report for onward submission to the World Bank Group

Timely follow-ups on actions agreed with the World Bank Group Task Team. Other duties to be performed as per requirement of PCNA process


o Design ICT based solutions, using all technology options / mechanisms including GIS / Satellite, mobile phones etc. within three months of signing of contract for:

Geo-tagging all water sector (both water and sanitation and hydro) public assets including physical and aerial images;

Water sector service delivery (both water and sanitation and hydro) monitoring including citizen feedback surveys;

citizen engagement in service delivery monitoring(both water and sanitation and hydro);

Grievance Redressal for the water sectors (both water and sanitation and hydro) involving Ombudsman, Right to Information, Right to Public Services, Chief Minister Compliant Cell, e-citizen grievance redressal mechanism Peshawar High Court and other relevant departments; and

Establish centralized public information and grievance redressal system (1122 model). The task would include active participation of the (both water and sanitation and hydro) and other department (including KP IT Board);

o Pilot the designed solutions within 6 months of signing of contract;o Disseminate results of the designed solutions within 12 months of signing of the

contract;o Options analysis for roll out to other sectors within 12 months of signing of the

contract; ando Roll out the ADP monitoring and allocation automated systems to the water sector

(both water and sanitation and hydro) within 6 months of signing of the contract.


o A master’s degree in Computer Sciences / MIS. Other MIS and ICT related qualification/certifications will be accorded due weightage

o At least 10 years’ experience in IT field and Big Data Management, preferably with renowned national or International Organizations / Donor projects.

o Very good understanding of government functioning and protocols as evidenced in the past experience of candidate.

o Should have strong communication and problem solving skills.o Excellent technical and conceptual knowledge about MIS and ICT.o Gender equity and equality would be given at 10 percent weightage.o Prior work experience in crisis affected areas would be given weightage.o Demonstrated Computer Skillo Written and oral fluency in English is required. Proficiency in, Pashto and Urdu

shall be accorded due weightage


The MIS and ICT Specialist shall report to the OSU Coordinator. It is recognized that activities may undergo frequent changes in view of PCNA’s dynamic environment and implementation operational realities. The MIS Specialist is therefore expected to be flexible and adapt to requirements of the PCNA process. Request for leave to be agreed in advance by the Coordinator.



TERMS OF REFERENCE

Learning & Gender Specialist- Operational Support Unit (OSU) Governance and Policy Project (GPP) Multi-Donor Trust Fund (MDTF) Round II for Khyber

Pakhtunkhwa (KP)

Background





The Project Steering Committee5 (PSC), which has been recently established by the KP Government, will provide high-level guidance for and regular oversight of GPP activities. The

PSC, which has also exercised oversight of the GSP, is led by the Additional Chief Secretary of KP. Aiming to ensure, timely oversight by the PSC, GPP review will be linked to government Annual Development Plan (ADP) Review, which is held on quarterly basis. The PSC will review implementation progress and provide guidance for moving forward, including revising the OM, as may be required to support GPP implementation.

Implementation support for the GPP will be provided by two units: an Operations Support Unit (OSU) and a Governance Reforms Support Unit (GRSU). The OSU will support the P&DD in managing activities financed by the project and provide implementation support, including fiduciary and M&E functions. The GRSU will coordinate governance reforms in areas supported by the GPP through liaison with relevant Line Departments (LDs) and Public Sector Entities (PSEs) engaged in the implementation of the KP Governance Action Plan. The GRSU will also collaborate with the KP Directorate of M&E to monitor the implementation of the Action Plan.

The structure of the OSU will be as follows: The unit will be headed by a Coordinator who will report to the Director General of the Special Development Unit (SDU) in the Planning and Development Department (P&DD). As under the GSP, the KP Government will continue to house the OSU in the P&DD. The OSU will provide cross-cutting support to all GPP activities with the following functions: integrated fiduciary management (financial management and procurement); internal audit; M&E; strategic communications; gender mainstreaming; and learning and gender initiatives.


Rationale for hiring the Learning & Gender Specialist

The Learning & Gender Specialist should be an expert in the development, implementation and evaluation of learning and knowledge transfer activities to achieve program outcomes keeping in view gender equity.


Through a consultative process, the GPP Learning & Gender Specialist will apply his/her expertise to the planning, design and delivery of a variety of training programs, learning

activities and related resources to meet stakeholders and client needs. Responsibilities include module development, program and materials design and delivery and ensuring consistent application of policies and standards. Specifically, the Learning and Gender Specialist will be responsible for the following duties and responsibilities;

Assist the GPP team to conduct a comprehensive training needs assessment of government line departments in consultation the respective line departments to assess their training needs.

Develop and implement annual training plan in consultation with OSU and the respective line departments. Provide expert advice on training modules, training materials, training calendar etc.

Design strategy and structure that involves knowledge and skills in the analysis of environment, size of the intervention and use of technology.

Create innovative learning programs/ products related to the needs by applying instructional design and learning principles and strategies. These programs/products will suit a variety of learning media such as instructor-led and self-directed (face-to-face, blended, webinars, e-learning and webcasts).

Develop and update training methodologies, material, course content, tools and products (i.e. manuals, online tutorials, user guides, presentations, etc.), based on current best practices.

Locate and identify potential resource persons and maintain close liaison with these identified resource persons.

Develop and implement evaluation processes and creates assessment activities and tools to identify areas of strength and weakness, and ensure training and professional development approaches are effective and achieve desired results.

Develop and manage the learning budgets, and identifies and makes recommendations on strategies for ongoing learning and transfer of knowledge in consideration of succession, trainee development, and operational needs.

Develop linkages both with national and international public sector and private sector institutions/university/academia to develop centers of excellence, internship and training programs.

Act as focal person on Training and Capacity building and liaise with World Bank regarding various capacity building and training activities to be under taken under the Program.

Arrange training, consultative, disseminative and validation workshops/seminars under the program and to compile reports thereof.

Organize, monitor and evaluate implementation of annual training plan developed under the Program while assessing the effectiveness of trainings.

Provide technical backstopping for mainstreaming gender in the three thematic areas of MDTF Round II that is Governance & Policy Program; Job Creation & Economic Livelihood and Service Delivery.

Strengthen and operationalize the strategic direction for gender mainstreaming efforts in developing project concept notes and overseeing implementation of the approved projects/sub projects.

Contribute significantly in achieving the gender priorities set out in sectors of PCNA and line departments’ particularly social welfare & women empowerment department of Khyber Pakhtunkhwa.

Develop professional and effective working relationship with the line department’s vis-à-vis Government of Khyber Pakhtunkhwa commitments on Gender Equality and other agencies working in the gender arena.

Provide advice and technical expertise on the inclusion of gender perspective and analysis, where appropriate, in all decisions, policies and programs.

Close coordination and interaction with the line departments and public sectors entities supported by the GPP for inclusion of gender-related interventions and ensuring to incorporate these in each project Concept Note (CN) supported by the GPP at the designing stage.

Support the M&E Specialist and the Communications specialist with reporting gender-segregated beneficiaries on the outcomes of GPP interventions.

Provide technical advice and expertise to sectors on how to include a gender perspective into programs, projects and activities, including reporting.

Assist the GPP specialists to put in place systems for collecting and disseminating timely, accurate, detailed, reliable and up-to-date information on gender specific activities pertaining to the MDTF Round II programs.

Review GPP Concept Notes (CN) keeping in view quality assurance, relevant to GPP’s PDO, sustainability and results-based management.

Oversee the use of gender related tools, guidelines, resources in the three streams of the MDTF Round II programs.


Conduct a comprehensive training needs assessment in consultation with the GRSU and other OSU Specialist and the respective line departments to assess their training needs (TNA). Phase I that will be focused on the Finance Department, Planning and Development Department, Excise and Taxation (including KPRA) Department, Energy and Power Department (including PEDO), PHED and Local Government Department. The scope of the Phase I TNA will be financial management; procurement; internal audit; monitoring and evaluation; project management and leadership development. This Phase I TNA will be expected to be delivered within three months of the signing of contract;

Develop and implement annual training plan in consultation with the GRSU and other OSU Specialists, and the respective line departments (as above). Provide programming advice including on training calendar etc. Phase I that will be focused on the Finance Department, Planning and Development Department, Excise and Taxation (including KPRA) Department, Energy and Power Department (including PEDO), PHED and Local Government Department, financial management; procurement; internal audit; monitoring and evaluation; project management and leadership development) will be expected to be delivered within six months of the signing of contract;

Deliver the targeted trainings of the GPP Results Framework in certification of financial management, procurement, internal audit, monitoring and evaluation, project management and leadership development, preferably three months prior to the target dates. In this regard to get approved a Plan for the realization of the targets within 3 months of signing of contract;

Ensure the impact evaluation, and monitoring and evaluation related data / questionnaires for the trainings and skills development are filled by each targeted trainee, collect the data, record, and submit to the M & E Specialist of the project, within 7 days of the training / event;

Ensure that gender is well represented and preferably up to 50% in all trainings, as well as all other activities of the GPP;

Demonstrate the use of gender related tools, guidelines, resources in the three streams of the MDTF Round II programs.

Submit inputs on monthly basis to the M & E Specialist and the Communications Specialist by 20th of each month for monthly progress report for onward submission to the World Bank Group.

Timely follow-ups on actions agreed with the World Bank Group Task Team.


A Master’s Degree in social sciences / gender studies / sociology / economics / public policy, MBA or a related or with a major in a relevant discipline.

At least 10 years’ experience, after acquiring stipulated qualification, in leading experience in a gender & capacity building based activities, at the national level or with the International Organizations / Donor projects.

Experience of public sector and donor funded projects is highly desirable Proven ability to work in a collaborative, team environment Very good understanding of government functioning and protocols as evidenced in the

past experience of candidate. Should have strong communication and problem solving skills. Excellent technical and conceptual knowledge about gender & learning activities. Ability to work with government officials and other technical / donor agencies. Prior work experience in crisis affected areas would be given weightage. Demonstrated Computer Skill (Proficiency in using computer desktop application MS

Office (Word, Excel, and Power Point). Written and oral fluency in Urdu, English. Fluency in local languages will be accorded

due weightage


It is recognized that activities may undergo frequent changes in view of PCNA’s dynamic environment and implementation operational realities. The Learning & Gender Specialist is therefore expected to be flexible and adapt to requirements as per needs. The Learning &

Gender Specialist shall report to the Coordinator Operational Support Unit and request for leave to be agreed in advance by the Coordinator.



TERMS OF REFERENCE

Public Private Partnership Service Delivery Specialist-Governance Reforms Support Unit (GRSU)

Governance and Policy Project (GPP) Multi-Donor Trust Fund (MDTF) Round II for Khyber Pakhtunkhwa (KP)

Background

The Khyber Pakhtunkhwa (KP) Government is continuing to lead governance reforms, building on the improvements achievedunder the Governance Support Project (GSP), to: deepen institutional reforms, and target specific outcomes in the Government’s development

priorities. In particular, the Government is targeting to achieve the following outcomes: (i) increase the tax collection through better tax administration; (ii) strengthen public investment management, including expanding the sources of financing for infrastructure development; and (iii) improve efficiency, quality, and access to selected public services through financing and performance management reforms, including with the participation of the private sector; and (iv) coordinate governance reforms and manage externally-financed development projects through a unified project implementation structure.




The Project Steering Committee6 (PSC), which has been recently established by the KP Government, will provide high-level guidance for and regular oversight of GPP activities. The PSC, which has also exercised oversight of the GSP, is led by the Additional Chief Secretary of KP. Aiming to ensure, timely oversight by the PSC, GPP review will be linked to government Annual Development Plan (ADP) Review, which is held on quarterly basis. The PSC will review

implementation progress and provide guidance for moving forward, including revising the OM, as may be required to support GPP implementation.

Implementation support for the GPP will be provided by two units: an Operations Support Unit (OSU) and a Governance Reforms Support Unit (GRSU). The OSU will support the P&DD in managing activities financed by the project and provide implementation support, including fiduciary and M&E functions. The GRSU will coordinate governance reforms in areas supported by the GPP through liaison with relevant Line Departments (LDs) and Public Sector Entities (PSEs) engaged in the implementation of the KP Governance Action Plan. The GRSU will also collaborate with the KP Directorate of M&E to monitor the implementation of the Action Plan.

The structure of the OSU will be as follows: The unit will be headed by a Coordinator who will report to the Director General of the Special Development Unit (SDU) in the Planning and Development Department (P&DD). As under the GSP, the KP Government will continue to house the OSU in the P&DD. The OSU will provide cross-cutting support to all GPP activities with the following functions: integrated fiduciary management (financial management and procurement); internal audit; M&E; strategic communications; gender mainstreaming; and learning and capacity development initiatives.

The implementation arrangements will also include annual third party verification of the Disbursement Linked Indicators by an audit firm, which will be contracted under terms of reference approved by the Bank.

Rationale for Hiring Governance Specialist:

Governance Reform Support Unit requires the services of Public Private Partnership Service Delivery Specialist primarily to ensure delivery of effective implementation of the recommendations of PCNA, framed in the Governance & Policy reforms Program (GPP), including improved environment for PPPs and private sector growth, including policy formulation and regulatory mechanisms.


Review legal and regulatory framework for PPPs and recommend improvements for a conducive and enabling environment for PPPs and private sector growth, including policy formulation and regulatory mechanisms to support and provide incentives to activities and projects that can be made attractive to Private Sector actors.

Identify support mechanisms that can be adopted by GoKP to encourage viable PPP models and private sector engagement.

Develop governance structure for the implementation of the private sector reforms identified in the KP Long Term Governance Reforms Plan (2015-2025) and required stakeholder interactions with public and private sector institutions and companies to ensure that the GoKP PPP program is well coordinated, marketed and represented at a very senior level.

Initiate capacity needs assessment based on existing capacities and gaps within P&DD and PPP Cell to effectively engage with the private sector in developing innovations and participating in service delivery to increase efficiency, quality, and access to public services

Develop a roadmap including mandate, staffing, and coordination with other units, work process, and key products/solutions to be delivered by the PPP Cell within P&DD to ensure that the needs of GoKP are met when it comes to a PPP program that delivers projects that are sustainable and financed and delivered by the private sector.

Provide analysis of the necessary regulatory preconditions to the successful running of the PPP Cell within P&DD and continued fulfillment of its functions.

Prepare the documents necessary to guide the implementation of the PPP Cell, including draft procedures and operating manuals.

Liaise with relevant LDs and PSEs engaged in the implementation of PPP transactions and meet the expectations, as an expert, of GoKP and other PPP stakeholders.

Establish contact and consultation with the Public Private Partnership Committee as stipulated under KP-PPP Act 2014.

Develop a plan focusing on cooperative arrangements including initial trainings and support Cell to the PPP, P&DD relevant staff and other LDs as may be required on PPP preparation, procurement and management. This would also involve collaborating with KPPRA.

Organize and conduct workshops and focus group discussion with the key stakeholders to develop PPP strategy for the priority sector.

Support establishment of PPP Nodes in selected LDs initially (Energy and Power Department being the priority) with the aim to have PPP Nodes in all LDs where the potential to engage private sector for service delivery is significant.

Develop PPP Strategy for P & DD and selected Nodal Departments. Coordinate and liaise with PPP Cell, LDs and PSEs to develop a priority list of potential

projects under PPPs. Propose and facilitate execution of a pilot PPP transaction as a tool for “hands-on”

training for the PPP Unit, PPP Node in Energy and Power Department, PEDO and Finance Department.

Work closely with PPP Cell and Nodal Departments within LDs to ensure that PPP projects are prepared for competitive market bidding in such a way that all financial and risk components are adequately identified, quantified and allocated in a manner consistent with prescribed methodologies. This includes facilitation in preparation of initial project investment proposals for projects that could be suitable for PPP; assisting the LD with bidding processes, negotiation and award of the PPP contract; and assistance with contract management.

Advise P&DDD on the most efficient relationship between PPP Cell and PPP Nodes at LDs.

Develop standard methodologies for PPP project preparation, competitive bidding, negotiation and contract management of PPP contracts and to ensure these are applied. These would include methodologies related to Project inception including screening for PPPs, PPP Feasibility Studies, PPP Bidding Documents, Standard PPP Contract Provisions, negotiation guidelines, and PPP Contract Management.

Assist LDs and Finance Department in the approval of PPP projects in accordance with the budget code requirements by providing expert advice on the structuring of the projects and the allocation of risk to the private sector in the review of the feasibility studies.

Work with the PPP Cell for engaging private sector enterprises deliver outcome based conferences/seminars to launch and establish the public-private interaction.

Facilitate information dissemination and dialogue with potential investors and financiers. Submit inputs on monthly basis to the M & E Specialist and the Communications

Specialist by 20th of each month for monthly progress report for onward submission to the World Bank Group.

Timely follow-ups on actions agreed with the World Bank Group Task Team. Other duties to be performed as per the requirements.


Capacity needs assessment based on existing capacities and gaps within P&DD, PPP Cell and one PPP Nodal Department (priority Energy and Power Department)to effectively engage with the private sector in developing innovations and participating in service delivery to increase efficiency, quality, and access to public services within the first 3 months from contract signing;

Roadmap including mandate, staffing, and coordination with other units, work process, and key products/solutions to be delivered by the PPP Cellwithin the first 3 months from contract signing;

Analysis of the regulatory and policy framework for PPPswithin the first 3 months from contract signing;

PPP Strategy for P & DD and selected Nodal Departments within the first 3 months from contract signing;

Guidelines for the implementation of the PPP Cell, including draft procedures and operating manualswithin the first 6 months from contract signing;

Develop standard methodologies for PPP project preparation, competitive bidding, negotiation and contract management of PPP contractswithin the first 6 months from contract signing;

Deliver outcome based conferences/seminars to launch and establish the public-private interactionwithin the first 9 months from contract signing;

A plan on initial trainings to the relevant staff at PPP Cell, P&DD and other LDswithin the first 6 months from contract signing;

Information dissemination and dialogue with potential investors and financierswithin the first 12 months from contract signing;

Submit inputs on monthly basis to the M & E Specialist and the Communications Specialist for monthly progress for onward submission to the World Bank Group;

Explore at least one private public partnership opportunities in the water sector (hydro, water and sanitation and irrigation) to achieve the IDS vision and the Khyber

Pakhtunkhwa Long Term Governance Action Plan, for the private sector within the first 12 months;

Embed ideas of public private partnership engagement into the operationalization of the Khyber Pakhtunkhwa Centre of Monitoring and Evaluation and Economic Development Research Center:

Publish and disseminate six monthly private sector engagement report for the implementation of the Khyber Pakhtunkhwa Long Term Governance Action Plan (2015-2025), in collaboration with the Governance and Citizen-Engagement Specialist at the GRSU.

Put in place baseline for the private sector reforms areas for evaluation of the Khyber Pakhtunkhwa Long Term Governance Action Plan (2015-2025), in collaboration with the Governance and Citizen - Engagement Specialist at the GRSU.

Publish and disseminate annual evaluation report private sector engagement report for the implementation of the Khyber Pakhtunkhwa Long Term Governance Action Plan (2015-2025), in collaboration with the Governance and Citizen - Engagement Specialist at the GRSU.

Amount of private-sector investments in the public sector Number of public-private partnership engagements, collaborated funds and

coordination of activities with other donor funded projects and interventions in the area of public private partnership.


Professional Accountant (CA/ACCA/ACMA) or Master Degree in Finance /Accounting /Business Administration.

He/She must have excellent analytical and interpersonal skills along with strong organizational ability in service delivery activities; must be able to obtain, analyze and evaluate a variety of information; organize, interpret and present it in meaningful oral or written form for varied audiences and provide solid analysis leading to sound decision-making.

At least 10 year experience in the private sector or in private sector development. Proven experience and knowledge of executing and designing Public Private Partnership

programs and projects. Experience in infrastructure policy formulation at the national level, strategic planning,

project evaluation, design and procurement is required. A high enough profile to be able to act as a close advisor to the top management, ability

to interact effectively across social and ethnic boundaries. Gender equity and equality would be given weightage of 10 percent. Solid understanding of issues relating to governance, rule of law and conflict mitigation,

including the ability to speak persuasively and present ideas clearly and concisely. Highest standards of personal integrity. Demonstrated interpersonal and diplomatic skills. Proven ability to work in a collaborative, team environment. Written and oral fluency in Urdu, Pashto and English. IT, computer and report writing skills are also required



1 The KP PSC comprises the Additional Chief Secretary, Secretary Finance, Secretary Home Department, Secretary Establishment Department, Secretary Administration, Secretary Planning & Development Department and the PMU Coordinator.






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