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‘16 2016 City of Cape Coral, FL Community Interest and Opinion Survey

Submitted by:

ETC Institute 725 W. Frontier Lane, Olathe, Kansas 66061

February 2016

City of Cape Coral, FL

Community Interest and Opinion Survey

Executive Summary Report

Purpose

ETC Institute partnered with the City of Cape Coral to conduct a citizen survey to better

understand residents’ priorities for parks, recreation, and educational services. Data from the

survey will help to establish priorities for the future improvement of parks, recreation

facilities, programs and services provided by the City of Cape Coral. As a part of this effort,

the survey will provide key data and information the City of Cape Coral needs to form an

effective and viable plan that will address current and future needs, assist in more efficient

delivery of programs/services, and provide guidelines on how to operate facilities and assets in

the future.

Methodology

A goal was set to obtain a minimum of 500 completed surveys within the City of Cape Coral

boundaries. Surveys were sent out to a random selection of households throughout the City of

Cape Coral boundaries. Of the households that were requested to participate in the survey, 575

respondents participated. The results for the sample of 575 households have a 95% level of

confidence with a precision rate of at least +/- 4%.

Cross-Tabular Analysis By Various Demographics

To gain additional information regarding key short and long range strategic decision-making for

the City of Cape Coral Parks and Recreation Department, survey results were further broken

down by key demographic factors: These factors which are all included in the report include

breakdowns by:

Age and Gender

Hispanic Ancestry and Length of Residence

Household Types (with and without children)

The following pages summarize major survey findings. To provide additional information, on

selected pages we have highlighted findings of importance from the survey question in bold.

©ETC Institute (2016) Page i

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Usage, Quality, and Importance of Parks and Recreation Facilities

From a list of 22 outdoor and indoor parks and recreation facilities offered in the City of Cape

Coral, respondents were asked to indicate whether or no they had used the facility. If the

respondents indicated yes, they had used the facility, they were then asked to indicate the overall

condition of the parks and facilities they had utilized.

Usage: Sixty-seven percent (67%) of respondents indicated that their household has used the

beach. Other facilities used include: Yacht Club (61%), small neighborhood parks (60%), and

community parks (53%).

Quality: Based on the percent of respondents who visited parks, the top three parks and facilities

that had the highest “excellent” ratings include: nature parks (33%), historical museum (33%),

and baseball and softball fields (33%).

Importance: Based on the sum of respondents’ top four choices, 40% indicated the most important facility to their household was the beach. Other most important facilities include: small

neighborhood parks (35%), community parks (35%), Yacht Club (31%), nature parks (21%), and

boating/kayaking areas (19%).

Note: When taking into consideration those who indicated the park or facility as their first

choice most important, Yacht Club moves up from the 4th

cumulative most important, to

tie with beaches for first choice most important.

Table 1.1 Most Important Parks and Facilities

11%

40%35%35%

31%26%

21%19%

15%15%15%

12%11%

10%9%

7%6%

5%4%

3%3%

2%1%

Beach

Small neighborhood parks

Community parks

Yacht club

Nature parks

Boating/kayaking areas

Waterpark

Golf course

Trails

Fishing areas

Dog park

Theater

Baseball/softball fields

Senior centers

Art studio

Community centers

Soccer fields

Historical museum

Youth center

Environmental center

Football fields

Skate park

None selected

0% 20% 40% 60%

Most Important 2nd Most Important 3rd Most Important 4th Most Important

Q2. Parks and Recreation Facilities That Are Most Important to Households

by percentage of respondents who selected the item as one of their top four choices

Source: ETC Institute (2016)

©ETC Institute (2016) Page ii

Small Neighborhood Park Services

Respondents were asked to indicate their level of satisfaction with 10 services provided by the

City of Cape Coral Parks and Recreation Department. Respondents were then asked to indicate

the top three most important services that should receive the most attention from city leaders

over the next two years.

Satisfaction with Small Neighborhood Park Services: Based on the sum of respondents who

indicated they were either “very satisfied” or “satisfied” with the service, 83% were satisfied with mowing and trimming in parks. Other similar levels of satisfaction include: overall

condition of trash pickup in parks (78%), overall condition of playground equipment (71%), and

overall condition of landscaping (shrubs and flowers)(71%). Respondents were the least satisfied

with the overall condition of outdoor restrooms (55%).

Most Important Small Neighborhood Park Services: Based on the sum of respondents’ top

three choices, 39% indicated that the overall condition of outdoor restrooms should receive the

most attention. Other services that should receive the most attention include: overall condition of

playground equipment (28%), and the adequacy of park lighting (28%).

Note: When taking into consideration only households who indicated the item as their first

choice most important, overall condition of playground equipment was the first choice

most important service.1

Respondents were asked the farthest distance they would be willing to travel to the neighborhood

park most important to their household. Fifty-nine percent of respondents indicated they would

be willing to travel more than 2 miles. Other distances include: 2 miles (27%), 1 miles (9%), and

½ mile (5%).

Program Participation and Services

Participation in Programs: Respondents were asked if any members of their household had

participated in programs offered by the City of Cape Coral Parks and Recreation Department

over the past 12 months. Thirty-one percent (31%) of respondents indicated that they had

participated in programs.

Satisfaction with Program Services: Respondents were asked to indicate their level of

satisfaction with 10 different program services provided by the City of Cape Coral Parks and

Recreation Department. Based on the sum of respondents who indicated they were either “very satisfied” or “satisfied”, 83% indicated they were satisfied with the times programs are offered.

Other similar levels of satisfaction include: location of programs (81%), quality of instructors

(77%), and quality of the facility where program is offered (75%).

Most Important Program Services: Based on the sum of respondents’ top three choices, 43% indicated they most important program service to their overall satisfaction was fees charged for

value received. Other important services include: times programs are offered (42%), location of

programs (36%), and quality of instructors (35%).

1 Section 1 Charts Question #4

©ETC Institute (2016) Page iii

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Facility Needs and Importance

From a list of 25 parks and recreation facilities, respondents were asked to indicate all of the

parks/facilities their household has a need for. The following summarizes key findings:

Facility Needs: Fifty-seven percent (57%) or 34,637 households indicated a need for the beach.

Other most needed facilities include: small neighborhood parks (55% or 33,483 households),

nature parks (47% or 28,317 households), large community parks (44% or 26,555 households),

Yacht Club (42% or 25,704 households), and trails (42% or 25,583 households).

Facility Importance: Based on the sum of respondents’ top four choices, 31% indicated small

neighborhood parks was the most important to their household. Other most important facilities

included: beach (30%), nature parks (21%), large community parks (20%), and Yacht Club

(20%).

Table 1.2 Facility Importance

21%

1%

31%30%

21%20%20%

16%16%16%16%

12%12%

11%10%

8%8%

7%4%

4%4%3%3%2%

1%1%

5%

Small neighborhood parksBeach

Nature parksLarge community parks

Yacht clubTrails

WaterparkFishing areas

Boating/kayaking areasGolf Course

Dog parkIndoor fitness/cardiovascular equipment

TheaterIndoor running/walking track

Baseball/softball fieldsArt Studio

Soccer fieldsCentral gathering place

Environmental centerGymnasiumsYouth center

Historical museumSkate park

Pickle ball courtFootball fields

OtherNone Selected

0% 20% 40% 60%





Note: When taking into consideration only households who indicated the facility as their

first choice most important, Yacht Club moves from 5th

place cumulative importance to the rd th

3 place first choice most important. Golf courses moves up from 9 place cumulative

importance to fourth place choice first choice most important.

©ETC Institute (2016) Page iv

Program Needs and Importance

From a list of 21 parks and recreation programs, respondents were asked to indicate all of the

programs their household has a need for. The following summarizes key findings:

Program Needs: Forty-five percent (45%) or 27,041 households indicated they had a need for

special events. Other most needed programs include: adult fitness and wellness programs (41%

or 24,854 households), adult programs for 50 years and older (35% or 21,451 households),

nature programs and environmental education (28% or 16,711 households), and adult continuing

education programs (28% or 16,711 households).

Program Importance: Based on the sum of respondents’ top four choices, 27% indicated that

special events were the most important to their household. Other most important programs

include: adult fitness and wellness programs (26%), programs for adult 50 years and older

(21%), nature programs and environmental education (14%), and adult continuing education

programs (13%).

Most Participated in Programs: Based on the sum of respondents top four choices, 15%

participated in special events the most often. Other most participated in programs include: nature

programs/environmental education (10%), golf lessons and leagues (9%), adult fitness and

wellness programs (9%).

Reasons Preventing the Use of Facilities and Programs

Respondents were asked to indicate from a list of 18 potential reasons which ones prevented

their household from utilizing parks, recreation and sports facilities or programs from the City of

Cape Coral Parks and Recreation Department more often. Thirty-five percent (35%) of

households indicated they were prevented from using facilities and programs more often because

they do not know what is being offered. Other reasons include: program or facility not offered

(20%), I do not know locations of facilities (18%), and program times are not convenient (18%).

Table 1.3 Reasons Preventing Facility and Program Use by Household Type

Households with Children Under 10

Households with Children 10 19

Households with Adults 20 54 and

No Children

Households with Adults 55+ and No

Children

First I do not know what is being offered (41%)

I do not know what is being offered (38%)

I do not know what is being offered

(41%)


(29%)

Second Program times are

not convenient (33%) Program or facility not

offered (31%)

I don’t know locations of

facilities (22%)

I don’t know locations of

facilities (16%)

Third Program or facility not

offered (31%) Fees are too high

(23%) Program or facility not offered (19%)

Fees are too high (12%)

©ETC Institute (2016) Page v

Ways Households Learn About Programs, Facilities, and Services

Respondents were asked to indicate they ways their household learns about programs, facilities,

and services. Forty-four percent (44%) of households indicated they learn through the parks and

recreation program guide. Other ways include: newspaper articles (42%), from friends and

neighbors (42%), and from the city website (39%).

Support for New or Increased Programming in Neighborhood Parks

Based on the sum of respondents who were either “very supportive” or “somewhat supportive”, 95% were supportive of the City of Cape Coral to develop or increase levels of special events in

neighborhood parks. Other similar levels of support include: after school programs for youth

(81%), fitness and wellness programs (92%), and summer youth day cams (83%).

Indoor Program Spaces Households Would Use if Developed

Respondents were asked to indicate from a list of 21 indoor programming spaces which ones

their household would use if developed by the City of Cape Coral. Fifty percent (50%) of

respondents indicated their household would use a walking and jogging track. Other indoor

programming spaces include: weight room and cardiovascular equipment areas (38%) and

aerobics/fitness/dance class space (37%).

Respondents were then asked to indicate which indoor programs they would use the most often.

Thirty-five percent (35%) indicated they would use the walking and jogging track the most often,

followed by the weight room and cardiovascular equipment area (25%), and the

aerobics/fitness/dance class space (19%).

Support for Facilities Being Developed at Oasis Boulevard City Park

Respondents were asked to indicate from a list of 13 potential parks and recreation facilities

which ones they support being developed at Oasis Boulevard City Park. Fifty-four percent (54%)

of respondents indicated their household would support walking trails being developed. Other

facilities supported include: nature trails (44%), biking trails (44%), and picnic areas (43%).

Support for Using Tax Dollars to Fund Projects

Based on the sum of respondents who were either “very supportive” or “somewhat supportive”, 88% support new walking and biking trails to be funded using tax dollars. Other similar levels of

support include: Improvements to existing community centers (86%), new indoor community

center with types of program spaces most important to members of household (84%), and

improvements to the existing senior centers (83%).

©ETC Institute (2016) Page vi

Satisfaction with the Overall Value Received

Fifty-nine percent (59%) of respondents indicated they were satisfied with the overall value their

household receives from the City of Cape Coral parks and recreation facilities and programs.

Twenty-eight percent (28%) were neutral and 14% were dissatisfied.

Importance for the City to Provide High Quality Parks, Trails, and Facilities

Eighty-eight percent (88%) indicated that it was either “very important” (69%) or “somewhat

important” (19%) for the City to provide high quality parks, trails, and facilities. Ten percent

(10%) were “not sure” and 2% indicated that it was not important.

©ETC Institute (2016) Page vii

Contents

Section 1: Charts and Graphs ........................................................... Page 1

Appendix A: Cross-Tabular Analysis

Appendix B: GIS Maps

Section 2: Benchmarks...................................................................Page 20

Section 3: Matrices .........................................................................Page 24

Section 4: PIR Analysis..................................................................Page 39

Section 3: Tabular Analysis ...........................................................Page 47

Section 4: Survey Instrument .........................................................Page 94

City of Cape Coral, FL Community Survey Findings Report

ETC Institute (2016)

Section 1

Charts and Graphs

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City of Cape Coral

2016 Parks and Recreation

Survey Results

Q1. Respondent Households Who Use the City of Cape Coral Parks and Recreation Facilities

by percentage of respondents

Beach Yacht club

Small neighborhood parks Community Parks

Waterpark Nature Parks

Boating/kayaking areas Trails

Fishing Areas Theater

Dog Parks Golf courses

Baseball/softball fields Community centers Historical museum

Environmental center Soccer fields

Senior centers Art studio

Youth center Football fields

Skate park

67%

61%

60%

53%

45%

44%

38%

3

33%

29%

26%

25%

23%

21%

7%

17%

1

16

7%

%

14%

12%

11%

10%

8%

0% 20% 40% 60% 80% 100%


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Q1-2. How Respondent Households Rate the Overall Condition of All Cape Coral Parks/Facilities

by percentage of respondents who use the facilities


Community centers

Community parks

Nature parks

Small neighborhood

Trails

Historical museum

Boating/kayaking area

Youth center

Waterpark

Baseball/softball Yacht club

Soccer fields

Skate park

Theater

Senior centers

Art studio

Fishing areas

Beach

Dog park

Golf course

Football fields

29% 61% 9%

25% 65% 9% 1%

32% 56% 10% 2%

33% 54% 11% 2%

31% 55% 13% 1%

28% 58% 12% 3%

33% 52% 11% 4%

28% 56% 13% 3%

29% 54% 17%

29% 54% 15% 2%

33% 50% 15% 2%

31% 51% 16% 2%

26% 55% 14% 4%

24% 57% 17% 2%

30% 49% 18% 3%

31% 47% 17% 4%

22% 55% 18% 5%

23% 52% 19% 6%

21% 51% 22% 6%

24% 47% 23% 6%

17% 54% 26% 4%

23% 45% 29% 4%

0% 20% 40% 60% 80% 100%

Excellent Good Fair Poor




Beach Small neighborhood parks

Community parks Yacht club

Nature parks Boating/kayaking areas

Waterpark Golf course

Trails Fishing areas

Dog park Theater

Baseball/softball fields Senior centers

Art studio Community centers

Soccer fields Historical museum

Youth center Environmental center

Football fields Skate park

None selected

40% 35% 35%

31% 26%

21% 19%

15% 15% 15%

12% 11%

10% 9%

7% 6%

5% 4%

3% 3%

2% 1%

11%

0% 20% 40% 60%



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Q3. Satisfaction with Small Neighborhood Parks by percentage of respondents

Mowing and trimming in parks

Overall condition of trash pickup in parks

Overall condition of playground equipment

Overall condition of landscaping (shrubs/flowers)

Overall condition of pavilions

Overall condition of picnic areas

Adequacy of park lighting

Overall condition of basketball courts

Overall condition of tennis courts

Overall condition of outdoor restrooms

32%

24%

21%

23%

20%

17%

20%

15%

18%

14%

4

4

42%

39%

41%

51

54%

50%

48%

49%

9%

4%

%

2

2

27

27%

38%

37%

27%

14% 3%

17% 5%

25% 4%

4% 6%

5% 6%

% 8%

10%

5%

7%

19%

0% 20% 40% 60% 80% 100%

Very Satisfied Satisfied Neutral Dissatisfied/Very Dissatisfied


Q4. Parks and Recreation Small Neighborhood Park Services That Should Receive the Most Attention

by percentage of respondents who selected the item as one of their top three choices


Overall condition of playground equipment

Adequacy of park lighting

Overall condition of pavilions


Overall condition of landscaping (shrubs/flowers)

Mowing and trimming in parks


Overall condition of tennis courts


None selected

39%

28%

28%

21%

19%

19%

19%

13%

6%

4%

29%

0% 20% 40% 60%


Most Attention 2nd Most Attention 3rd Most Attention

Page 4



Q5. Farthest Distance Respondents Would Be Willing to Travel to Use the Facilities or Participate in Activities

Most Important to Householdby percentage of respondents

More than 2 miles 59%

½ mile 5%

1 mile 9%


2 miles 27%

Q6. Have Household Members Participated in Any Programs Offered by the City of Cape Coral Parks and Recreation

Department over the Past 12 Months by percentage of respondents

Yes 31%

No 69%


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Q7. Satisfaction with City of Cape Coral Parks and Recreation Program Services


Times programs are offered

Location of programs

Quality of instructors

Quality of the facility where program is offered

Ease of online registration process

Ease of use for mail-in/fax registration

Fees charged for value received

Availability of information about programs

Ease of navigation through the website

29%

27%

31%

22%

25%

23%

22%

21%

17%

4

39%

54%

54%

46%

53%

45%

47%

44%

4%

1

22

2

24

21%

28%

11% 7%

14% 5%

22% 1%

5% 10%

% 9%

5% 5%

% 10%

15%

16%

0% 20% 40% 60% 80% 100%

Very Satisfied Satisfied Neutral Dissatisfied/Very Dissatisfied


Q8. Program Services That Are Most Important to Household Satisfaction

by percentage of respondents who selected the item as one of their top three choices


Times programs are offered





Ease of online registration process



None selected

43%

42%

36%

35%

27%

24%

10%

9%

2%

17%

0% 20% 40% 60%

Most Important 2nd Most Important 3rd Most Important


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Q9. Households That Have a Need for Parks and Recreation Facilities


Beach Small neighborhood parks

Nature parks Large community parks

Yacht club Trails

Boating/kayaking area Waterpark

Fishing areas Indoor fitness/cardio equip.

Indoor running/walking track Theater

Dog park Golf Course

Environmental center Central gathering place

Historical museum Art Studio

Youth center Baseball/softball field

Gymnasiums Soccer fields

Skate park Pickle ball court

Football fields Other

3 35

33% 30%

29% 26%

24% 23%

19% 19% 18%

47% 44%

42% 42%

39% 8% %

5 55

7% %

15% 15% 15%

13% 8% 8% 7%

6%

0% 20% 40% 60% 80% 100% Source: ETC Institute (2016)

Q9-1. Estimated Number of Households in the City of Cape Coral that Have a Need for Parks and Recreation Facilities

by number of households based on 60,767 households in Cape Coral

Beach Small neighborhood park

Nature parks Large community parks

Yacht club Trails

Boating/kayaking area Waterpark

Fishing areas Indoor fitness/cardio equip.

Indoor running/walking track Theater

Dog park Golf Course

Environmental center Central gathering place

Historical museum Art Studio

Youth center Baseball/softball field

Gymnasiums Soccer fields

Skate park Pickle ball court

Football fields Other

34,637 33,483

28,317 26,555

25,704 25,583

23,881 22,848

21,451 19,749

18,412 17,562

15,982 14,280 13,976

11,728 11,606 11,181

9,297 9,297 9,176

7,839 4,558 4,558 4,436

3,585

0 10,000 20,000 30,000 40,000 50,000 60,000Source: ETC Institute (2016)

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ETC Institute (2016) Page 8

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Q9-2. How Well in Cape Coral Parks and Recreation Facilities are Meeting the Needs of Households

by percentage of households that have a need for facilities

2%10% 7%Soccer fields 33% 48% 1%14% 6%Baseball/softball fields 43% 37% 1%16% 5%Yacht club 37% 41%

13% 9% 3%Small neighborhood parks 32% 43% 2%32% 19% 6%Waterpark 41%

17% 7% 3%Golf Course 31% 42% 25% 3%Football fields 34% 38%

2%23% 6%Boating/kayaking areas 26% 43% 19% 8% 4%

Skate parkLarge community parks 27% 42%

21% 3% 9% Beach

30% 36% 17% 13% 4%

Theater 27% 39%

21% 7% 7%34% 30% 30%

24.1 1%23% 12%Youth center 33%

16% 12% 9% Nature parks

Environmental center 25% 39% 20% 12% 6%

Historical museum 28% 34%

15% 19% 6% Trails

37% 23% 23% 14% 4%

Fishing areas 23% 38%

25% 13% 4% Dog park

23% 36% 29% 16% 18% 12%

Art Studio 26%

28% 20% 10%23% 20% Central gathering place 31% 17% 9%

Pickle ball court 17% 28%

19% 13% 34% Gymnasiums

19% 16% 22% 15%12% 22% 29%

Indoor fitness/cardiovascular equipment 19%12% 17% 17% 36% Indoor running/walking track 17%9% 17% 12% 45%

Other 26%19% 11% 15% 30%

0% 20% 40% 60% 80% 100%24.7

100% Met 75% Met 50% Met 25% Met 0% Met


Q9-3. Estimated Number of Households in the City of Cape Coral Whose Needs for Parks and Recreation Facilities Are Only Being

50% Met or Less by number of households based on 60,767 of households in Cape Coral

Indoor fitness/cardio equip. 14,140 Indoor running/walking trails 13,552

Beach 11,777 Nature parks 10,647

Trails 10,156 Fishing areas 9,009

Small neighborhood parks 8,505 Large community parks 8,312 Boating/kayaking area 7,403

Dog park 7,192 Central gathering place 6,579

Theater 6,340 Waterpark 6,101

Gymnasiums 6,074 Yacht club 5,578 Art Studio 5,456

Environmental center 5,101 Historical museum 4,585

Golf Course 3,856 Youth center 3,366

Pickle ball court 2,994 Other 2,520

Baseball/softball fields 1,915 Skate park 1,518

Soccer fields 1,482 Football fields 1,247

0 10,000 20,000 30,000 40,000 50,000 60,000

50% Met 25% Met 0% Met Source: ETC Institute (2016)

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Small neighborhood parks 31% Beach 30%

Nature parks 21% Large community parks 20%

Yacht club 20% Trails 16%

Waterpark 16% Fishing areas 16%

Boating/kayaking areas 16% Golf Course 12%

Dog park 12% Indoor fitness/cardiovascular equipment 11%

Theater 10% Indoor running/walking track 8%

Baseball/softball fields 8% Art Studio 7%

Soccer fields 4% Central gathering place 4%

Environmental center 4% Gymnasiums 3% Youth center 3%

Historical museum 2% Skate park 1%

Pickle ball court 1% Football fields 1%

Other 5%

0% 20% 40% 60%



Q11. Households That Have a Need for Parks and Recreation Programs


Special events (concerts, movies, etc.) Adult fitness and wellness programs

Adult programs for 50 years and older

Nature programs/environmental education Adult continuing education programs

Water fitness programs Adult sports programs

Sailing/boating programs Adult art, dance, performing arts

Youth sports programs Youth summer camp programs

Travel programs

Youth Learn to Swim programs Golf lessons and leagues

Youth art, dance, performing arts Before and after school programs

Youth fitness and wellness programs Programs for teens

Tennis lessons and leagues Preschool programs

Programs for people with disabilities Other

45%

35% 41%

28% 28%

23% 20% 19%

18% 17%

16% 16%

15% 15%

14% 13% 13% 13%

12% 11%

9% 4%

0% 20% 40% 60% Source: ETC Institute (2016)

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ETC Institute (2016) Page 10

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Q11-1. Estimated Number of Households in the City of Cape Coral that Have a Need for Parks and Recreation Programs

by number of households based on 60,767 households in Cape Coral

27,041Special events (concerts, movies, etc.) Adult fitness and wellness programs 24,854

Adult programs for 50 years and older 21,451 Nature programs/environmental education 16,711

Adult continuing education programs 16,711 Water fitness programs 14,159

Adult sports programs 11,850 Sailing/boating programs 11,728

Adult art, dance, performing arts 10,877 Youth sports programs 10,573

Youth summer camp programs 9,844 Travel programs 9,601

Youth Learn to Swim programs 8,994 Golf lessons and leagues 8,872

Youth art, dance, performing arts 8,264 Before and after school programs 8,021

Youth fitness and wellness programs 8,021 Programs for teens 7,900

Tennis lessons and leagues 7,110 Preschool programs 6,563

Programs for people with disabilities 5,712 Other 2,127

0 10,000 20,000 30,000 40,000 50,000 60,000Source: ETC Institute (2016)

Q11-2. How Well Cape Coral Parks and Recreation Programs are Meeting the Needs of Households

by percentage of households that have a need for facilities

Youth sports programs 26%21% 34% 8% 11% Preschool programs 27% 23% 23% 14% 14%

18%Before and after school programs 26% 21% 16% 19% Youth summer camp programs 18% 21%23% 24% 14%

16% 16%Adult art, dance, performing arts 13% 30% 26% 20% 17%Youth Learn to Swim programs 18% 22% 23%

Golf lessons and leagues 22% 15%10% 30% 23% 29% 20% 13%Special events (concerts, movies, etc.) 12% 26%

Nature programs/environmental education 23% 23%14% 23% 18% 19% 17%Youth fitness and wellness programs 15% 21% 28%

Water fitness programs 20% 11% 33%13% 24.1

22% 39% 12% 15%Tennis lessons and leagues 19% 15%

Adult programs for 50 years and older 25% 17%13% 22% 24% 24% 15%Adult fitness and wellness programs 10% 24% 27%

Adult sports programs 29% 13%14% 18% 26% 12% 19% 16% 12%Travel programs 41%

28% 17%Sailing/boating programs 12% 19% 25% Programs for people with disabilities 17% 11% 20% 9% 43%

10% 16% 28% 18%Programs for teens 29% Youth art, dance, performing arts 23%13% 13% 16% 36%

25% 17% 34%Adult continuing education programs 8% 17% Other 17% 8% 8% 67%

0% 20% 40% 60% 80% 100%24.7 100% Met 75% Met 50% Met 25% Met 0% Met


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Q11-3. Estimated Number of Households in the City of Cape Coral Whose Needs for Parks and Recreation Programs Are Only Being

50% Met or Less by number of households based on 60,767 of households in Cape Coral


Adult programs for 50 years and older Adult continuing education programs

Nature programs/environmental education Water fitness programs

Sailing/boating programs Adult sports programs

Travel programs Adult art, dance, performing arts

Youth art, dance, performing arts Programs for teens

Youth Learn to Swim programs Golf lessons and leagues

Youth summer camp programs Youth fitness and wellness programs

Youth sports programs Tennis lessons and leagues

Before and after school programs Programs for people with disabilities

Preschool programs Other

16,739 16,403

14,093 12,567

10,528 9,118

8,151 8,046

6,625 6,211 6,198 5,885 5,396 5,323 5,217 5,150 4,779 4,650 4,219 4,084

3,275 1,595

0 10,000 20,000 30,000 40,000 50,000 60,000


50% Met 25% Met 0% Met

Q12. Parks and Recreation Programs That Are Most Important to Households



Adult programs for 50 years and older Nature programs/environmental education

Adult continuing education programs Water fitness programs

Adult sports programs Golf lessons and leagues

Youth sports programs Adult art, dance, performing arts

Sailing/boating programs Youth Learn to Swim programs

Tennis lessons and leagues Youth summer camp programs

Programs for teens Before and after school programs Youth art, dance, performing arts

Youth fitness and wellness programs Preschool programs

Travel programs Programs for people with disabilities

Other

27% 26%

21% 14%

13% 9%

9% 8% 8% 8% 8% 8%

7% 7% 6% 6% 6% 5% 5%

5% 4%

3%

0% 20% 40% 60%



Page 11

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Q13. Parks and Recreation Programs That Households Currently Participate In Most Often


Special events (concerts, movies, etc.) Nature programs/environmental education

Golf lessons and leagues Adult fitness and wellness programs

Youth sports programs Adult programs for 50 years and older

Tennis lessons and leagues Youth summer camp programs

Adult art, dance, performing arts Adult sports programs

Sailing/boating programs Before and after school programs

Water fitness programs Youth Learn to Swim programs

Programs for people with disabilities Programs for teens

Adult continuing education programs Youth fitness and wellness programs

Youth art, dance, performing arts Preschool programs

Other

15% 10%

9% 9%

8% 7%

5% 5% 5% 5% 4% 4% 4% 3%

3% 3% 3% 3% 2% 2%

3%

0% 20% 40% 60%

Most Often 2nd Most Often 3rd Most Often 4th Most Often


Q14. Reasons Preventing Households from Using Parks, Recreation and Sports Facilities, or Programs of the City of Cape

Coral Parks and Recreation Department More Oftenby percentage of respondents (multiple responses possible)


Program or facility not offered

I do not know locations of facilities

Program times are not convenient

Too far from our residence

Fees are too high

Lack of quality programs

Lack of parking by facilities and parks

Facilities lack the right equipment

Facility operating hours not convenient

Facilities are not well maintained

Security is insufficient

Use facilities in other cities

Use services of other agencies

Class full

Registration for programs is difficult

Poor customer service by staff

Not accessible for people with disabilities

Other

None

35%

20%

18%

18%

16%

16%

13%

9%

8%

8%

6%

6%

5%

5%

4%

4%

4%

2%

9%

19%


Page 12

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Q15. Support for the City of Cape Coral to Develop New Programming and/or Increasing Current Programming in Neighborhood Parks


Special events

After school programs for youth

Fitness and wellness programs

Summer youth day camps

Musical/performing arts programs

Nature programs/environmental programs

63%

51%

60%

53%

54%

56%

32

30%

32%

30%

35%

37%

% 6%

19%

9%

17%

11%

7%

0% 20% 40% 60% 80% 100%

Very Supportive Somewhat Supportive Not Supportive


Q16. Potential Indoor Programming Spaces Households Would Use

by percentage of respondents (multiple responses possible)

Walking and jogging track

Weight room/ cardiovascular equip. area

Aerobics/fitness/dance class space

Space for meetings, parties, banquets

Leisure pool (water slides, sprays, etc.)

Arts and crafts room

Warm water for therapeutic purposes

Indoor playground

Lanes for lap swimming

Rock climbing/ bouldering wall

Senior adult space

Space for Teens

Performing arts space

Indoor tennis courts

Multi-court gymnasiums

Racquetball/handball courts

Preschool program space

Indoor soccer/lacrosse turf fields

25 meter competition pool

Classroom space

Pickleball courts

Other

50%

38%

16

28%

27%

26%

25%

24%

23%

21%

20%

%

37%

14%

12%

12%

12%

10%

9%

9%

8%

8%

4%


Page 13

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Q17. Indoor Spaces That Households Would Use Most Often by percentage of respondents who selected the item as one of their top four choices

Walking and jogging track 35% Weight room/cardiovascular equip. area 25%

Aerobics/fitness/dance class space 19% Warm water for therapeutic purposes 15%

Leisure pool (water slides, sprays, etc.) 14% Arts and crafts room 14%

Space for meetings, parties, banquets 13% Lanes for lap swimming 13%

Indoor playground 13% Senior adult space 10%

Rock climbing/bouldering wall 10% Space for teens 7%

Indoor tennis courts 7% Performing arts space 6%

Multi-court gymnasiums 6% Pickleball courts 5%

Indoor soccer/lacrosse turf fields 5% Racquetball/handball courts 5%

Preschool program space 4% 25 meter competition pool 3%

Classroom space 2% Other 3%

None selected 26%

0% 20% 40% 60%

Most Often 2nd Most Often 3rd Most Often 4th Most Often


Q18. Types of Parks and Recreation Facilities that Households Would Support Being Developed at Oasis Boulevard City Park


Walking trails

Nature trails

Biking trails

Picnic areas

Wildlife habitats

Indoor recreation center

Playground equipment

Tennis courts

Auditorium

Soccer fields

Softball fields

Baseball fields

Football fields

Other

17

15%

11%

10%

10%

7%

5%

%

36

33%

30%

54%

44%

44%

43%

%


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Q19. Support for the City to Use Tax Dollars to Fund the Following Projects


New walking and biking trails

Improvements to the existing Community Centers

New indoor community center with types of program spaces most important to members of your household

Improvements to the existing Senior Centers

The development of Oasis Boulevard Park with facilities important to your household

New youth and adult sports fields

The acquisition of the Christ Lutheran Church to develop the types of indoor parks and recreation

spaces most important to your household

The acquisition of the 180 acre Golf Club parcel and utilizing it for open space, recreation, and/or

restoration of the golf course

36%

35%

4

36

35%

4

57%

52%

4%

%

3%

50

48

3

36%

35%

23%

31%

%

32%

%

4%

11%

15%

16%

18%

22%

28%

30%

33%

0% 20% 40% 60% 80% 100%

Very Supportive Somewhat Supportive Not Supportive


Q20. Ways Households Learn about the City of Cape Coral Parks and Recreation Facilities, Programs and Services


Parks and Recreation program guide

Newspaper articles

From friends and neighbors

City website

Social media

Flyers at facilities

Mailings

School flyers/newsletter

E-mail blasts

Other

44%

42%

42%

39%

22%

22%

19%

13%

8%

4%


Page 15



Q21. Satisfaction with Overall Value Households Receive from Cape Coral Parks and Recreation Facilities and Programs

by percentage of respondents who have used the facilities in the past 12 months (excluding “don’t know”)

Very Satisfied 22%Satisfied

37%

Neutral 28%

Dissatisfied 10%

Very Dissatisfied 4%


Q22. Importance for Cape Coral to Provide High Quality Parks, Trails, and Recreation Facilities


Very important 69%

Somewhat important 19%

Not sure 10%

Not important 2%


Page 16



Q23. Demographics: Ages of Household Members by percentage of respondents

Ages 10-14 5%

Ages 15-19 6%

Ages 20-24 4%

Ages 25-34 10%Ages 35-44

13%

Ages 45-54 17%

Ages 55-64 16%

Ages 5-9 5%

Ages 65-74 11%

Ages 75+ 6%

Under age 5 5%


Q24. Demographics: Age of Respondent by percentage of respondents

18-34 years 15%

35-44 years 18%

45-54 years 25%

55-64 years 22%

65+ years 20%


Page 17



Q25. Demographics: Gender By percentage of respondents

Male 47%

Female 53%


Q26. Demographics: Is Anyone in Household is of Hispanic/Latino Ancestry


Yes 19%

No 81%


Page 18



Q27. Demographics: How Long Has Respondent Lived in the City of Cape Coral


0-5 years 31%

6-10 years 21%

31+ years 8%

13%


21-30 years

11-20 years 27%

Q28. Demographics: Household Income


Under $25,000 5%

$25,000-$49,999 23%

$50,000-$99,999 44%

$100,000-$149,999 18%

$150,000 or more 10%


Page 19



Section 2

Benchmarks

Page 20



National Benchmarking

Since 1998, ETC Institute has conducted household surveys for needs assessments, feasibility

studies, customer satisfaction, fees and charges comparisons, and other parks and recreation issues

in more than 400 communities in over 49 states across the country.

The results of these surveys has provided an unparalleled data base of information to compare responses

from household residents in client communities to “National Averages” and therefore provide a unique tool to “assist organizations in better decision making.”

Communities within the data base include a full-range of municipal and county governments from

20,000 in population through over 1 million in population. They include communities in warm weather

climates and cold weather climates, mature communities and some of the fastest growing cities and

counties in the country.

“National Averages” have been developed for numerous strategically important parks and recreation planning and management issues including: customer satisfaction and usage of parks and programs;

methods for receiving marketing information; reasons that prevent members of households from using

parks and recreation facilities more often; priority recreation programs, parks, facilities and trails to

improve or develop; priority programming spaces to have in planned community centers and aquatic

facilities; potential attendance for planned indoor community centers and outdoor aquatic centers; etc.

Results from household responses for the City of Cape Coral were compared to National

Benchmarks to gain further strategic information. A summary of all tabular comparisons are shown

on the following page.

Note: The benchmarking data contained in this report is protected intellectual property. Any

reproduction of the benchmarking information in this report by persons or organizations not

directly affiliated with the City of Cape Coral is not authorized without written consent from

ETC Institute.

Page 21



Benchmarking for the City of Cape Coral Community Interest and Opinion Surveys

City of Cape

National Average Coral 2016

Has your household participated in City/County/Park District recreation

programs during the past year?

Yes 34% 31%

No 66% 69%

Ways respondents learn about recreation programs and activities

Departmental Brochure (Seasonal program guide) 54% 44%

Direct Mail 22% 19%

E-mail bulletins/notification (Email) 8% 8%

Flyers/Materials at City/County/Park District facilities 18% 22%

Newspaper 39% 42%

School flyers (Program fliers at school) 16% 13%

Website 21% 39%

Word of Mouth/Friends/Coworkers 42% 42%

Social media - Facebook/Twitter 7% 22%

Recreation programs that respondent households have a need for

Adult arts, dance, performing arts 21% 18%

Adult continuing education programs 31% 28%

Adult fitness and wellness programs 48% 41%

Adult sports programs 23% 20%

Before and after school programs 15% 13%

Golf lessons and leagues (Golf lessons) 20% 15%

Nature programs/environmental education 32% 28%

Preschool programs 15% 11%

Programs for people with disabilities 12% 9%

Seniors/Adult programs for 50 years and older 24% 35%

Special events 40% 45%

Teen programs 16% 13%

Tennis lessons and leagues 17% 12%

Water fitness programs 30% 23%

Youth art, dance, performing arts 18% 14%

Youth fitness and wellness programs 19% 13%

Youth Learn to Swim programs 25% 15%

Youth sports programs 27% 17%

Youth summer camp programs 20% 16%

Recreation programs that are the most important to respondent households

Adult arts, dance, performing arts 9% 8%

Adult continuing education programs 14% 13%

Adult fitness and wellness programs 30% 26%

Adult sports programs 10% 9%

Before and after school programs 7% 6%

Golf lessons and leagues 9% 8%

Nature programs/environmental education 13% 14%

Preschool programs 7% 5%

Programs for people with special needs/disabled 4% 4%

Seniors/Adult programs for 50 years and older 14% 21%

Special events 20% 27%

Teen programs 7% 6%

Tennis lessons and leagues 7% 7%

Water fitness programs 14% 9%

Youth art, dance, performing arts 6% 6%

Youth fitness and wellness programs 7% 5%

Youth Learn to Swim programs 14% 8%

Youth sports programs 15% 8%

Youth summer camp programs 9% 7%

Page 22



Benchmarking for the City of Cape Coral Community Interest and Opinion Surveys

City of Cape

National Average Coral 2016

Parks and recreation facilities that respondent households have a need for

18 Hole Golf Course 30% 24%

Boat Facilities/Paddle Boats 28% 39%

Fishing areas (Fishing piers) 34% 35%

Football Fields 14% 7%

Historic Facilities 45% 19%

Indoor Fitness and Exercise Facilities 47% 33%

Indoor Gyms/Multi-Purpose Rec Center 27% 15%

Indoor running/walking track 41% 30%

Large Multi Use Community Parks 55% 44%

Natural areas/wildlife habitats (Greenspace and natural areas) 50% 47%

Nature Center/Nature Trails 53% 23%

Off-leash dog parks 27% 26%

Outdoor Amphitheater 34% 29%

Skateboarding Park/Area 13% 8%

Small neighborhood parks 60% 55%

Soccer, Lacrosse Fields (Outdoor field space) 22% 13%

Splash park/pad (water park) 25% 38%

Walking & Biking Trails 69% 42%

Baseball/softball Fields 19% 15%

Most Important Parks and Recreation Facilities to Respondent Households

18 Hole Golf Course 13% 12%

Boat Facilities/Paddle Boats 8% 16%

Fishing areas 11% 12%

Football fields 3% 1%

Historic Facilities 10% 2%

Indoor Fitness and Exercise Facilities 20% 11%

Indoor Gyms/Multi-Purpose Rec Centers 7% 3%

Indoor running/walking track 15% 8%

Large Community Parks 19% 21%

Natural Resource Parks 15% 16%

Nature Center/Nature Trails (Nature trails/nature parks) 19% 4%

Off-Leash Dog Park 12% 4%

Outdoor Amphitheater 8% 16%

Skateboarding Area 3% 1%

Small Neighborhood Parks 28% 31%

Soccer, Lacrosse Fields (Outdoor field space) 8% 4%

Splash park/pad (waterpark) 7% 16%

Walking and Biking Trails 42% 21%

Baseball/Softball Fields 7% 4%

Reasons that Prevent Respondent Households From Using Programs or

Facilities More Often

Facilities do not have right equipment 7% 8%

Facilities are not well maintained 6% 6%

Facility operating hours are not convenient 7% 8%

Fees are too expensive 13% 16%

I do not know location of facilities 12% 18%

I do not know what is being offered 22% 35%

Lack of accessibility (Not accessible for people w disabilities) 3% 2%

Lack of parking 5% 9%

Lack of quality programs 8% 13%

Poor customer service by staff 3% 4%

Program times are not convenient 16% 18%

Programs I am interested in are not offered 14% 20%

Registration for programs is difficult 3% 4%

Security is insufficient 7% 6%

Too far from residence 12% 16%

Use facilities in other Cities/Park Districts 9% 5%

Use services of other agencies 8% 5%

Waiting list/programs were full 5% 4%

Level of Satisfaction with the Overall Value Households Receive from the Parks

and Recreation Department

Very Satisfied 27% 20%

Somewhat Satisfied 34% 33%

Neutral 20% 25%

Somewhat Dissatisfied 6% 9%

Very Dissatisfied 3% 3%

Don't Know 11% 11%

Page 23



Section 3

Matrices

Page 24



Importance-Satisfaction Matrix Analysis Cape Coral, Florida

Overview

Today, City officials have limited resources which need to be targeted to activities that are of

the most benefit to their citizens. Two of the most important criteria for decision making are

(1) to target resources toward services of the highest importance to citizens; and (2) to target

resources toward those services where citizens are the least satisfied.

The Importance-Satisfaction (IS) rating is a unique tool that allows public officials to better

understand both of these highly important decision making criteria for each of the services they

are providing. The Importance-Satisfaction rating is based on the concept that public agencies

will maximize overall customer satisfaction by emphasizing improvements in those areas

where the level of satisfaction is relatively low and the perceived importance of the service is

relatively high. ETC Institute developed an Importance-Satisfaction Matrix to display the

perceived importance of major services that were assessed on the survey against the perceived

quality of service delivery. The two axes on the matrix represent Satisfaction (vertical) and

relative Importance (horizontal).

The I-S (Importance-Satisfaction) matrix should be interpreted as follows.

Continued Emphasis (above average importance and above average satisfaction).

This area shows where the City is meeting customer expectations. Items in this area have

a significant impact on the customer’s overall level of satisfaction. The City should

maintain (or slightly increase) emphasis on items in this area.

Exceeding Expectations (below average importance and above average satisfaction).

This area shows where the City is performing significantly better than customers expect

the City to perform. Items in this area do not significantly affect the overall level of

satisfaction that residents have with City services. The City should maintain (or slightly

decrease) emphasis on items in this area.

Opportunities for Improvement (above average importance and below average

satisfaction). This area shows where the City is not performing as well as residents

expect the City to perform. This area has a significant impact on customer satisfaction,

and the City should DEFINITELY increase emphasis on items in this area.

Less Important (below average importance and below average satisfaction). This

area shows where the City is not performing well relative to the City’s performance in

other areas; however, this area is generally considered to be less important to residents.

This area does not significantly affect overall satisfaction with City services because the

items are less important to residents. The agency should maintain current levels of

emphasis on items in this area.

I-S Matrices for the City as a whole as well as by location are on the following pages.

Page 25



City of Cape Coral, Florida Importance-Unmet Needs Matrix

The Importance-Unmet Needs Matrix is a tool for assessing the priority that should be placed on parks and

recreation facilities and recreation programs in the City of Cape Coral. Importance-Unmet Needs

Assessment were completed for the City of Cape Coral. Each of the facilities and programs that were

assessed on the survey were placed in one of the following four quadrants:

Top Priorities (higher importance and high unmet need). Items in this quadrant should be given

the highest priority for improvement. Respondents placed a high level of importance on these

items, and the unmet need rating is high. Improvements to items in this quadrant will have positive

benefits for the highest number of residents.

Continued Emphasis (higher importance and low unmet need). Items in this quadrant should be

given secondary priority for improvement. Respondents placed a high level of importance on these

items, but the unmet need rating is relatively low.

Special Interest/Lower Priority (lower importance and high unmet need). This quadrant shows

where improvements may be needed to serve the needs of specialized populations. Respondents

placed a lower level of importance on these items, but the unmet need rating is relatively high.

Lowest Priority (lower importance and low unmet need). Items in this quadrant should receive the

lowest priority for improvement. Respondents placed a lower level of importance on these items,

and the unmet need rating is relatively low.

The following pages contain the Importance-Unmet Needs Matrices for all parks and recreation facilities

and recreation programs that were assessed on the survey.

Page 26

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Lower Importance Higher ImportanceImportance Ratings

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix

-Neighborhood Park Services-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance

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Exceeding Expectations lower importance/higher satisfaction

Continued Emphasis higher importance/higher satisfaction

Mowing and trimming in parks!

Overall condition of trash pickup in parks!

Overall condition of landscaping! Overall condition of playground equipment

!!Overall condition of pavilions

Overall condition of picnic areas!


!

!Adequacy of park lighting

!Overall condition of tennis courts !Overall condition of outdoor restrooms

Less Important lower importance/lower satisfaction

Opportunities for Improvement higher importance/lower satisfaction


-Park and Recreation Program Services-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance



!Times programs are offered!

Quality of the facility where program is offered!


!Quality of instructors

! !Ease of online registration process

Ease of use for mail-in/fax registration !!


! Ease of navigation through the website






Page 27

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mean importance Lower Priority lower importance/high unmet need

Indoor fitness/cardiovascular equipment !Indoor running/walking track!

Top Priorities higher importance/high unmet need

Central gathering place

!!

Fishing areas !Beach

!Nature parks!Trails

Large community parks!

Dog park ! ! Small neighborhood parks! Boating/kayaking areas

Gymnasiums! Theater ! Environmental center !!Historical museum! Art Studio

Youth center Pickle ball court! ! Soccer fields

Skate park !! !Football fields !

!Waterpark!Yacht Club

!Golf Course


Lowest Priority lower importance/low unmet need

Continued Emphasis higher importance/low unmet need

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Programs




Adult fitness and wellness programsSpecial events (concerts, movies, etc.)

! !

!

Water fitness programs

Adult sports programs ! Sailing/boating programs! !

Adult programs for 50 years and older!

Adult continuing education programs

!Nature programs/environmental education

Adult art, dance, performing arts Travel programs! !Youth art, dance, performing arts !Programs for teens !

Youth fitness and wellness programs! !!

!!!

Programs for people with disabilities ! !Before and after school programs

Preschool programs ! Youth summer camp programs

Tennis lessons and leagues

Youth Learn to Swim programs

Youth sports programs

Golf lessons and leagues





Page 28

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(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance

Northeast Matrices


Mowing and trimming in parks!!



!Overall condition of landscaping

!

Overall condition of pavilions Overall condition of playground equipment

!


! ! Overall condition of tennis courts !Overall condition of picnic areas

!Adequacy of park lighting

! Overall condition of outdoor restrooms



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Lower Priority lower importance/high unmet need


!Trails !Nature parks

!Large community parks

Indoor running/walking track! Fishing areas !


Gymnasiums!

Small neighborhood parks! !Indoor fitness/cardiovascular equipment

!Waterpark


Art Studio !! !Central gathering place ! Youth centerHistorical museum! Theater

Football fields!Golf Course !!

! !Skate park ! !

! Dog park!Beach

Pickle ball court Soccer fields !

Baseball/softball fields Yacht club



Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Northeast

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-Northeast : Program Services-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance


!Ease of online registration process


Times programs are offered!

!Ease of use for mail-in/fax registration

! !Location of programs



Ease of navigation through the website! !

Fees charged for value received!






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City of Cape Coral Parks and Recreation Programs: Northeast

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Importance-Unmet Needs Assessment Matrix for




! Adult fitness and wellness programs

!Special events


Youth art, dance, performing arts

!Youth fitness and wellness programs !

Adult sports programs!

!Adult programs for 50 years and older

! Youth Learn to Swim programs

Water fitness programs Programs for teens

Travel programs !!Preschool programs

Tennis lessons and leagues!Golf lessons and leagues! !

! Youth sports programs! !Before and after school programs

Sailing/boating programs

Adult continuing education programs!Programs for people with disabilities

Youth summer camp programs

Adult art, dance, performing arts





Northwest Matrices

Page 31

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City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Northwest : Neighborhood Park Services-


mean importance

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!Mowing and trimming in parks

Overall condition of trash pickup in parks! Overall condition of landscaping!

Overall condition of pavilions! !Overall condition of playground equipment

! Overall condition of tennis courts!

Overall condition of picnic areas !Adequacy of park lighting

! Overall condition of basketball courts Overall condition of outdoor restrooms!




-Northwest : Program Services-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance



!Ease of use for mail-in/fax registration

Times programs are offered!

Ease of online registration process!

Quality of the facility where program is offered!

!Ease of navigation through the website

! ! Location of programs



! Availability of information about programs





Page 32

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Indoor running/walking track

! !Indoor fitness/cardiovascular equipment

!Fishing areas

!Beach

Theater!

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!Large community parks

!Trails

Nature parks! Small neighborhood parks!


Environmental center! ! !! Historical museum Art Studio !

Dog park Youth center!

Central gathering placeGymnasiums!

Pickle ball court Golf Course! ! Skate park ! !

!Waterpark

!Yacht club

Soccer fields !Football fields




Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Northwest


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Adult fitness and wellness programs

! ! Special events (concerts, movies, etc.)


Travel programs!

!Adult programs for 50 years and older

!Adult continuing education programs


! !Nature programs/environmental education

!Adult sports programs Youth fitness and ! !

Programs for teens!wellness programs ! Tennis lessons and leagues !! ! !

Before and after school programs Preschool programs! !

Youth art, dance, performing arts ! Programs for people with disabilities!


!Youth summer camp programs Sailing/boating programs







Page 33

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mean importance

Southeast Matrices



Mowing and trimming in parks !


! Overall condition of landscaping

Overall condition of playground equipment! ! Overall condition of pavilions

! ! Adequacy of park lighting


! Overall condition of tennis courts

! ! Overall condition of basketball courts




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Gymnasiums !

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!Nature parks

!Trails

!Dog park Small neighborhood parks

!Fishing areas ! !Yacht club

Historical museum !!

!Environmental center!

Youth center Soccer fields !

Pickle ball court !! Skate park !

! ! Football fields

!Waterpark ! Large community parks

! ! Boating/kayaking areas Golf Course

Theater


Art Studio



Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Southeast

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-Southeast : Program Services-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance




! !Location of programs

!Times programs are offered

!Quality of the facility where program is offered


!

!Fees charged for value received!Availability of information about programs

Ease of online registration process! !






Page 35

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Special events (concerts, movies, etc.)

!Adult programs for 50 years and older !

Adult fitness and wellness programs! !Adult continuing education programs

Sailing/boating programs! Travel programs


!Water fitness programs

! Adult sports programs!

Youth art, dance, performing artsYouth summer camp programs !Tennis lessons and leagues !

Programs for people with disabilities Before and after school programs

!!!!

!Programs for teens !! !Youth fitness and wellness programsYouth Learn to Swim programs

Preschool programs!

!Adult art, dance, performing arts







Southwest Matrices

Page 36

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Mowing and trimming in parks!


!Overall condition of picnic areas !

!Overall condition of playground equipment Overall condition of pavilions

Overall condition of landscaping

Overall condition of basketball courts! !Adequacy of park lighting

Overall condition of tennis courts! !





-Southwest : Program Services-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance



!Times programs are offered!Quality of the facility where program is offered

Ease of online registration process Ease of use for mail-in/fax ! registration !!



! Availability of information about programs

!Fees charged for value received


!





Page 37

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Lower Priority lower importance/high unmet need Pickle ball court!


Indoor running/walking track!Indoor fitness/cardiovascular equipment!

Gymnasiums!

Central gathering place! Dog park

Art Studio! !

!Environmental center Theater!

Football fields!! !Youth center

Historical museum Skate park

Baseball/softball fields!

! !! !Nature parks !Beach

Trails Boating/kayaking areas

Fishing areas Large community parks! !

! !!Yacht club


Soccer fields! Waterpark

Golf Course



Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Southwest


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Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Programs: Southwest




Special events (concerts, movies, etc.)! Adult fitness and wellness programs!



Adult sports programs !!

! ! Adult programs for 50 years and older


Sailing/boating programs ! ! Programs for teens

Adult art, dance, performing arts ! !Youth art, dance, performing arts ! ! !Programs for people with disabilities !! ! Youth fitness and wellness programs

Travel programs ! !

!Golf lessons and leagues

!Tennis lessons and leagues

Before and after school programs Youth summer camp programs

Preschool programs Youth sports programs






Page 38



Section 4

PIR Analysis

Page 39



Priority Investment Rating Cape Coral, FLorida

The Priority Investment Rating (PIR) was developed by ETC Institute to provide governments with an objective tool for evaluating the priority that should be placed on parks and recreation investments. The Priority Investment Rating was developed by ETC Institute to identify the facilities and programs residents think should receive the highest priority for investment. The priority investment rating reflects the importance residents place on items (sum of top 4 choices) and the unmet needs (needs that are only being partly met or not met) for each facility/program relative to the facility/program that rated the highest overall. Since decisions related to future investments should consider both the level of unmet need and the importance of facilities and programs, the PIR weights each of these components equally.

The PIR reflects the sum of the Unmet Needs Rating and the Importance Rating as shown in the equation below:

PIR = UNR + IR

For example, suppose the Unmet Needs Rating for playgrounds are 26.5 (out of 100) and the Importance Rating for playgrounds is 52 (out of 100), the Priority Investment Rating for playgrounds would be 78.5 (out of 200).

How to Analyze the Charts:

High Priority Areas are those with a PIR of at least 125. A rating of 125 or above generally indicates there is a relatively high level of unmet need and residents generally think it is important to fund improvements in these areas. Improvements in this area are likely to have a positive impact on the greatest number of households.

Medium Priority Areas are those with a PIR of 70-124. A rating in this range generally indicates there is a medium to high level of unmet need or a significant percentage of residents generally think it is important to fund improvements in these areas.

Low Priority Areas are those with a PIR below 70. A rating in this range generally indicates there is a relatively low level of unmet need and residents do not think it is important to fund improvements in these areas. Improvements may be warranted if the needs of very specialized populations are being targeted.

The following pages show the Unmet Needs Rating, Importance Rating, and Priority Investment Rating for facilities and programs.

Page 40

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Unmet Needs Rating for Facilities the rating for the item with the most unmet need=100

the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need

Indoor fitness/cardio equip. Indoor running/walking trails

Beach Nature parks

Trails Fishing areas

Small neighborhood parks Large community parks Boating/kayaking area

Dog park Central gathering place

Theater Waterpark

Gymnasiums Yacht club Art Studio

Environmental center Historical museum

Golf Course Youth center

Pickle ball court Baseball/softball fields

Skate park Soccer fields

Football fields

83.3 75.3

71.8 63.7

60.1 58.8

52.4 50.9

46.5 44.8

43.1 43.0

39.4 38.6

36.1 32.4

27.3 23.8

21.2 13.5

10.7 10.5

8.8

100 95.8


0.0 20.0 40.0 60.0 80.0 100.0

Page 41

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Importance Rating for Facilities the rating for the item rated as the most importanct=100

the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important


Beach Nature parks

Large community parks

Yacht club

Trails

Waterpark Fishing areas


Golf Course

Dog park

Indoor fitness/cardiovascular equipment

Theater Indoor running/walking track


Art Studio

Soccer fields

Central gathering place Environmental center

Gymnasiums

Youth center

Historical museum

Pickle ball court Skate park

Football fields

66.3

66.0

64.4

52.4

51.5 50.8

50.2

40.1

37.2

35.0

31.4 25.9

24.9

14.2

22.7

12.0 11.7

10.4

9.4

7.8

4.5 4.5

3.6

100.0

98.4

0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2016)

Page 42



Top Priorities for Investment for Facilities Based on the Priority Investment Rating

Beach


Nature parks

Indoor fitness/cardiovascular equipment

Large community parks

Trails

Indoor running/walking track

Fishing areas

Yacht club


Waterpark

Dog park

Theater

Golf Course

Art Studio


Gymnasiums


Historical museum


Youth center

Pickle ball court

Soccer fields

Skate park

Football fields

142 H

135

125

182

160

igh Priority (125+)

124

122

115

104

103 Medium Priority 95 (70-124)

76

88

67

61

59

53

48

40

33

39

26 Lower Priority 25 (0-69)

15

12

0 40 80 120 160 200 Source: ETC Institute (2016)

Page 43

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Unmet Needs Rating for Programs the rating for the item with the most unmet need=100

the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need




Nature programs/environmental education



Adult sports programs

Travel programs



Programs for teens




Youth fitness and wellness programs



Before and after school programs

Programs for people with disabilities

Preschool programs

84.2

75.1

62.9

54.5

48.7

48.1

39.6

37.1

37.0

35.2

32.2

31.8

31.2

30.8

28.6

27.8

25.2

24.4

19.6

100.0

98.0


Page 44

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100.0

Importance Rating for Programs the rating for the item rated as the most importanct=100

the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important















Programs for teens




Preschool programs

Travel programs


78.3

49.6

47.4

34.6

32.4

30.1

29.0

29.0

29.0

28.7

25.4

25.0

23.5

21.7

21.0

19.9

18.8

16.5

15.1

96.0


Page 45



11

123

3

163

89 Medium Priority

80 (70-124)78

66

62

61

59

58

58

56

56 Lower Priority

53 (0-69)

51

47

39

38

Top Priorities for Investment for Programs Based on the High Priority Priority Investment Rating (125+)












Programs for teens




Travel programs





Preschool programs

200

194

0 40 80 120 160 200 Source: ETC Institute (2016)

Page 46



Section 5

Tabular Analysis

Page 47



Tabular Data

Q1. Please indicate if YOU or any member of your HOUSEHOLD has used any of the parks and facilities

by circling the "YES" or "NO" next to the park/facility.

(N=575)

Yes No

Art studio 12.0% 88.0%

Golf courses 25.4% 74.6%

Senior centers 13.6% 86.4%

Community centers 21.2% 78.8%

Enviornmental center 16.5% 83.5%

Youth center 11.0% 89.0%

Waterpark 44.7% 55.3%

Skate park 7.7% 92.3%

Yacht club 60.5% 39.5%

Baseball/softball fields 23.0% 77.0%

Soccer fields 16.3% 83.7%

Football fields 10.4% 89.6%

Small neighborhood parks 59.7% 40.3%

Boating/kayaking areas 38.1% 61.9%

Historical museum 16.9% 83.1%

Beach 67.0% 33.0%

Theater 28.7% 71.3%

Trails 37.0% 63.0%

Nature Parks 44.2% 55.8%

Fishing Areas 32.9% 67.1%

Dog Parks 25.9% 74.1%

Community Parks 53.4% 46.6%

Page 48



Tabular Data

Q1. If "YES", please indicate how you would rate the condition of the parks and recreation facilities by

circling the corresponding number to the right of the facility.

(N=546)

Excellent Good Fair Poor

Q1-2 01 Art studio 22.4% 55.2% 17.9% 4.5%

Q1-2 02 Golf course 16.9% 53.5% 26.1% 3.5%

Q1-2 03 Senior centers 31.4% 47.1% 17.1% 4.3%

Q1-2 04 Community centers 25.2% 65.2% 8.7% 0.9%

Q1-2 05 Environmental cent 29.4% 61.2% 9.4% 0.0%

Q1-2 06 Youth center 28.8% 54.2% 16.9% 0.0%

Q1-2 07 Waterpark 29.3% 53.7% 15.4% 1.6%

Q1-2 08 Skate park 23.8% 57.1% 16.7% 2.4%

Q1-2 09 Yacht club 30.8% 51.4% 15.7% 2.1%

Q1-2 10 Baseball/softball 32.5% 50.4% 14.6% 2.4%

Q1-2 11 Soccer fields 26.1% 55.4% 14.1% 4.3%

Q1-2 12 Football fields 23.2% 44.6% 28.6% 3.6%

Q1-2 13 Small neighborhood 31.2% 54.5% 13.3% 0.9%

Q1-2 14 Boating/kayaking a 28.1% 55.7% 13.3% 3.0%

Q1-2 15 Historical museum 33.0% 51.6% 11.0% 4.4%

Q1-2 16 Beach 21.4% 50.7% 21.9% 6.0%

Q1-2 17 Theater 30.1% 49.0% 18.3% 2.6%

Q1-2 18 Trails 27.5% 57.8% 12.3% 2.5%

Q1-2 19 Nature parks 33.2% 53.5% 11.2% 2.1%

Q1-2 20 Fishing areas 23.1% 52.0% 18.5% 6.4%

Q1-2 21 Dog park 24.1% 46.8% 23.4% 5.7%

Q1-2 22 Community parks 32.2% 56.4% 9.7% 1.7%

Page 49



Tabular Data

Q2. Which FOUR of the facilities from the list in Question 1 are MOST IMPORTANT to your

household?

Q2 1st Choice Number Percent

Art studio

Golf course

Senior centers

Community centers


Youth center

Waterpark

Skate park

Yacht club


Soccer fields

Football fields



Historical museum

Beach

Theater

Trails

Nature parks

Fishing areas

Dog park

Community parks

None selected

10 1.7 %

37 6.4 %

17 3.0 %

5 0.9 %

4 0.7 %

6 1.0 %

21 3.7 %

1 0.2 %

68 11.8 %

21 3.7 %

13 2.3 %

3 0.5 %

64 11.1 %

33 5.7 %

4 0.7 %

71 12.3 %

11 1.9 %

14 2.4 %

25 4.3 %

20 3.5 %

16 2.8 %

50 8.7 %

61 10.6 %

Total 575 100.0 %


household?

Q2 2nd Choice Number Percent

Art studio 8 1.4 %

Golf course 26 4.5 %

Senior centers 11 1.9 %

Community centers 10 1.7 %

Environmental center 6 1.0 %

Youth center 4 0.7 %

Waterpark 31 5.4 %

Skate park 1 0.2 %

Yacht club 43 7.5 %

Baseball/softball fields 17 3.0 %

Soccer fields 3 0.5 %

Football fields 2 0.3 %

Small neighborhood parks 56 9.7 %

Boating/kayaking areas 34 5.9 %

Historical museum 4 0.7 %

Beach 74 12.9 %

Theater 18 3.1 %

Trails 18 3.1 %

Nature parks 35 6.1 %

Fishing areas 24 4.2 %

Dog park 19 3.3 %

Community parks 45 7.8 %

None selected 86 15.0 %

Total 575 100.0 %

Page 50



Tabular Data


household?

Q2 3rd Choice Number Percent

Art studio

Golf course

Senior centers

Community centers


Youth center

Waterpark

Skate park

Yacht club


Soccer fields

Football fields



Historical museum

Beach

Theater

Trails

Nature parks

Fishing areas

Dog park

Community parks

None selected

11 1.9 %

19 3.3 %

13 2.3 %

6 1.0 %

5 0.9 %

3 0.5 %

31 5.4 %

2 0.3 %

34 5.9 %

13 2.3 %

7 1.2 %

3 0.5 %

48 8.3 %

34 5.9 %

3 0.5 %

49 8.5 %

20 3.5 %

26 4.5 %

50 8.7 %

17 3.0 %

15 2.6 %

48 8.3 %

118 20.5 %

Total 575 100.0 %


household?

Q2 4th Choice Number Percent

Art studio 10 1.7 %

Golf course 7 1.2 %





Waterpark 27 4.7 %

Skate park 1 0.2 %

Yacht club 34 5.9 %







Beach 35 6.1 %

Theater 16 2.8 %

Trails 30 5.2 %



Dog park 19 3.3 %



Total 575 100.0 %

Page 51



Tabular Data

Sum of the Top Choices

Q2. Which FOUR of the facilities listed in Question 1 above do you think are MOST IMPORTANT to

members of your household? (top 4)


Art studio 39 6.8 %

Golf course 89 15.5 %





Waterpark 110 19.1 %

Skate park 5 0.9 %

Yacht club 179 31.1 %







Beach 229 39.8 %

Theater 65 11.3 %

Trails 88 15.3 %



Dog park 69 12.0 %



Total 1932

Page 52



Tabular Data

Q3. Small Neighborhood Parks. Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means

"Very Dissatisfied," please rate your satisfaction with the following neighborhood park services provided

by the City of Cape Coral:(excluding don't know)

(N=575)

Q3. 1. Mowing and

trimming in parks

Very Satisfied

32.2%

Satisfied

51.4%

Neutral

13.6%

Dissatisfied

2.6%

Very

Dissatisfied

0.2%

Q3. 02. Overall condition

of playground equipment 21.3% 50.0% 24.9% 3.3% 0.5%

Q3. 03. Adequacy of

park lighting 19.7% 43.5% 26.8% 9.3% 0.7%


of tennis courts 17.6% 38.5% 37.4% 4.2% 2.3%


of picnic areas 16.9% 48.7% 26.8% 7.3% 0.2%


of outdoor restrooms 13.9% 40.9% 26.8% 15.0% 3.5%


of trash pickup in parks 23.9% 53.8% 17.1% 4.6% 0.7%


of basketball courts 15.3% 41.8% 37.7% 4.5% 0.7%


of landscaping (shrubs/flowers) 22.9% 47.6% 23.8% 4.7% 1.1%


of pavilions 20.2% 48.9% 25.0% 5.3% 0.7%

Page 53



Tabular Data

Q4. Which THREE of the small neighborhood park services listed in Question 3 do you think should

receive the MOST ATTENTION from City leaders over the next TWO years?

Q4 1st choice Number Percent

Mowing and trimming in parks 51 8.9 %

Overall condition of playground equipment 93 16.2 %

Adequacy of park lighting 55 9.6 %

Overall condition of tennis courts 22 3.8 %

Overall condition of picnic areas 31 5.4 %

Overall condition of outdoor restrooms 73 12.7 %

Overall condition of trash pickup in parks 15 2.6 %

Overall condition of basketball courts 9 1.6 %

Overall condition of landscaping (shrubs/flowers) 38 6.6 %

Overall condition of pavilions 22 3.8 %


Total 575 100.0 %



Q4 2nd choice Number Percent











Total 374 65.0 %



Q4 3rd choice Number Percent











Total 338 58.8 %

Page 54



Tabular Data



receive the MOST ATTENTION from City leaders over the next TWO years? (top 3)

Q4 1st choice Number Percent












Total 1287

Q5. What is the farthest distance you would be willing to travel to your neighborhood park to use the

facilities or participate in activities most important to your household?

Q5. What is the farthest distance you would be willing

to travel to your neighborhood park to use the facilities

or participate in activities most important to your

household? Number Percent

½ mile 28 4.9 %

1 mile 47 8.2 %

2 miles 139 24.2 %

More than 2 miles 310 53.9 %

Don't know 51 8.9 %

Total 575 100.0 %

Excluding Don’t Know

Q5. What is the farthest distance you would be willing to travel to your neighborhood park to use the

facilities or participate in activities most important to your household? (excluding don't know)

Q5. What is the farthest distance you would be willing

to travel to your neighborhood park to use the facilities

or participate in activities most important to your

household? Number Percent

½ mile 28 5.3 %

1 mile 47 9.0 %

2 miles 139 26.5 %

More than 2 miles 310 59.2 %

Total 524 100.0 %

Page 55



Tabular Data

Q6. City of Cape Coral Programs. Over the past 12 months have you or any members of your household

participated in any programs offered by the City of Cape Coral Parks and Recreation Department?

Q6. Over the past 12 months, have you or any members

of your household participated in any programs offered

by the City of Cape Coral Parks and Recreation

Department? Number Percent

Yes 177 30.8 %

No 398 69.2 %

Total 575 100.0 %

Q.7 Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate

your satisfaction with the following program services provided by the City of Cape Coral Parks and

Recreation Department:

(N=575)

Q7. 01.

Times programs are

offered

Very Satisfied

27.1%

Satisfied

50.3%

Neutral

10.2%

Dissatisfied

5.1%

Very

Dissatisfied

1.1%

Don't know

6.2%

Q7. 02.

Location of programs 26.0% 52.0% 13.0% 2.8% 1.7% 4.5%

Q7. 03.

Quality of instructors 26.0% 39.0% 18.6% 1.1% 0.0% 15.3%

Q7. 04.

Fees charged for value

received 19.8% 39.0% 21.5% 6.8% 2.3% 10.7%

Q7. 05.

Quality of the facility

where program is offered 20.9% 50.3% 14.1% 6.2% 2.8% 5.6%

Q7. 06.

Ease of use for mail-in/fax

registration 15.8% 32.8% 17.5% 2.8% 0.6% 30.5%

Q7. 07.

Ease of online

registration process 18.1% 33.3% 15.8% 4.5% 1.7% 26.6%

Q7. 08.

Availability of

information about

programs 18.6% 40.1% 18.6% 9.0% 4.5% 9.0%

Q7. 09.

Ease of navigation

through the website 13.6% 31.6% 22.0% 10.7% 2.3% 19.8%

Page 56



Tabular Data


Q.7 Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate

your satisfaction with the following program services provided by the City of Cape Coral Parks and

Recreation Department:(excluding don't know)

(N=575)

Q7. 01. Times programs

are offered

Very Satisfied

28.9%

Satisfied

53.6%

Neutral

10.8%

Dissatisfied

5.4%

Very

Dissatisfied

1.2%

Q7. 02. Location of

programs 27.2% 54.4% 13.6% 3.0% 1.8%

Q7. 03. Quality of

instructors 30.7% 46.0% 22.0% 1.3% 0.0%

Q7. 04. Fees charged for

value received 22.2% 43.7% 24.1% 7.6% 2.5%

Q7. 05. Quality of the

facility where program is offered 22.2% 53.3% 15.0% 6.6% 3.0%

Q7. 06. Ease of use for

mail-in/fax registration 22.8% 47.2% 25.2% 4.1% 0.8%

Q7. 07. Ease of online

registration process 24.6% 45.4% 21.5% 6.2% 2.3%

Q7. 08. Availability of

information about programs 20.5% 44.1% 20.5% 9.9% 5.0%

Q7. 09. Ease of

navigation through the website 16.9% 39.4% 27.5% 13.4% 2.8%

Page 57



Tabular Data

Q8. Which THREE of the program services from the list in Question 7 do you feel are MOST

IMPORTANT to your satisfaction with program services?


Times programs are offered 36 20.3 %

Location of programs 20 11.3 %

Quality of instructors 24 13.6 %

Fees charged for value received 33 18.6 %

Quality of the facility where program is offered 12 6.8 %

Ease of use for mail-in/fax registration 2 1.1 %

Ease of online registration process 5 2.8 %

Availability of information about programs 11 6.2 %

Ease of navigation through the website 4 2.3 %


Total 177 100.0 %



Q8 2nd Choice Number Percent










Total 135 76.3 %



Q8 3rd Choice Number Percent









Total 122 68.9 %

Page 58



Tabular Data



IMPORTANT to your satisfaction with program services? (top 3)












Total 434

Page 59



Tabular Data

Q9. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the parks and

recreation facilities listed below by circling either "YES" or "NO" next to the park/facility.

(N=575)

Yes No

Q9 01 Art Studio 18.4% 81.6%

Q9 02 Golf Course 23.5% 76.5%

Q9 03 Large community parks 43.7% 56.3%

Q9 04 Environmental center 23.0% 77.0%

Q9 05 Waterpark 37.6% 62.4%

Q9 06 Youth center 15.3% 84.7%

Q9 07 Skate park 7.5% 92.5%

Q9 08 Yacht club 42.3% 57.7%

Q9 09 Baseball/softball fie 15.3% 84.7%

Q9 10 Soccer fields 12.9% 87.1%

Q9 11 Football fields 7.3% 92.7%

Q9 12 Small neighborhood pa 55.1% 44.9%

Q9 13 Boating/kayaking area 39.3% 60.7%

Q9 14 Historical museum 19.1% 80.9%

Q9 15 Beach 57.0% 43.0%

Q9 16 Theater 28.9% 71.1%

Q9 17 Trails 42.1% 57.9%

Q9 18 Nature parks 46.6% 53.4%

Q9 19 Fishing areas 35.3% 64.7%

Q9 20 Dog park 26.3% 73.7%

Q9 21 Central gathering pla 19.3% 80.7%

Q9 22 Pickle ball court 7.5% 92.5%

Q9 23 Gymnasiums 15.1% 84.9%

Q9 24 Indoor fitness/cardio 32.5% 67.5%

Q9 25 Indoor running/walkin 30.3% 69.7%

Q9 26 Other 5.9% 94.1%

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Tabular Data

Q9. If "YES", please rate ALL the following parks and recreation FACILITIES of this type available to

City of Cape Coral residents on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "0%

Meets Needs" of your household.

(N=521)


Q9-2. 01. Art Studio 23.2% 28.0% 19.5% 9.8% 19.5%

Q9-2. 02. Golf Course 31.3% 41.7% 17.4% 7.0% 2.6%

Q9-2. 03. Large community parks 27.0% 41.7% 19.4% 7.6% 4.3%

Q9-2. 04. Environmental center 25.0% 38.5% 16.3% 11.5% 8.7%

Q9-2. 05. Waterpark 41.2% 32.1% 18.7% 5.9% 2.1%

Q9-2. 06. Youth center 30.4% 33.3% 23.2% 11.6% 1.4%

Q9-2. 07. Skate park 30.3% 36.4% 21.2% 3.0% 9.1%

Q9-2. 08. Yacht club 37.0% 41.2% 15.6% 5.2% 0.9%

Q9-2. 09. Baseball/softball fields 42.5% 37.0% 13.7% 5.5% 1.4%

Q9-2. 10. Soccer fields 32.8% 48.3% 10.3% 6.9% 1.7%

Q9-2. 11. Football fields 34.4% 37.5% 25.0% 0.0% 3.1%

Q9-2. 12. Small neighborhood parks 31.5% 43.1% 13.4% 8.7% 3.3%

Q9-2. 13. Boating/kayaking areas 25.8% 43.2% 22.6% 6.3% 2.1%

Q9-2. 14. Historical museum 37.2% 23.3% 15.1% 18.6% 5.8%

Q9-2. 15. Beach 27.3% 38.8% 17.0% 12.8% 4.2%

Q9-2. 16. Theater 33.8% 30.1% 21.3% 7.4% 7.4%

Q9-2. 17. Trails 22.6% 37.7% 22.6% 13.6% 3.5%

Q9-2. 18. Nature parks 28.4% 33.9% 20.2% 11.9% 5.5%

Q9-2. 19. Fishing areas 22.5% 35.5% 25.4% 13.0% 3.6%

Q9-2. 20. Dog park 25.8% 29.2% 15.8% 17.5% 11.7%

Q9-2. 21. Central gathering place 16.5% 27.5% 30.8% 16.5% 8.8%

Q9-2. 22. Pickle ball court 18.8% 15.6% 18.8% 12.5% 34.4%

Q9-2. 23. Gymnasiums 11.8% 22.1% 22.1% 14.7% 29.4%

Q9-2. 24. Indoor fitness/cardiovascular equipment 11.8% 16.7% 16.7% 18.8% 36.1%

Q9-2. 25.Indoor running/walking track 9.1% 17.4% 11.6% 17.4% 44.6%

Q9-2. 26. Other 18.5% 11.1% 14.8% 25.9% 29.6%

Page 61



Tabular

Q9. Other

Q9 (26) Please define Number Percent

bike trails 1 3.2 %

Please do more for the Disabled (autism) 1 3.2 %

boat launching areas 1 3.2 %

senior centers 1 3.2 %

Sanctuary - wildlife and quiet contemplative zone 1 3.2 %

nothing special 1 3.2 %

Basketball courts 1 3.2 %

raquetball courts 1 3.2 %

boat ramps 1 3.2 %

opera house 1 3.2 %

basketball/tennis courts and exercise trails 1 3.2 %

BASKETBALL COURTS 1 3.2 %

boat anchoring facility 1 3.2 %

community pool in north cape 1 3.2 %

bike lanes or paths 1 3.2 %

playgrounds 1 3.2 %

tennis 1 3.2 %

A gulf coast town or a coconut point center 1 3.2 %

PUBLIC POOL 1 3.2 %

bike paths 1 3.2 %

bocce courts 1 3.2 %

basketball courts 1 3.2 %

BIKE PATHS 1 3.2 %

My favorite park is at Cape Christian Church. It has a water

park, playgroung, swings, basket ball court, music and

pravillions. Every Cape Coral park should be set up like this

park. 1 3.2 %

more golf cape coral city courses 1 3.2 %

Music Hangouts, places for people to go and jam legally 1 3.2 %

nature center 1 3.2 %

dance studio 1 3.2 %

outdoor fitness areas 1 3.2 %

senior center 1 3.2 %

Basketball parks 1 3.2 %

Total 31 100.0 %

Page 62



Tabular Data


household?

Q10. Which four of the facilities from the list in

Question 9 are most important to your household? [1st: Number Percent

Art Studio 15 2.6 %

Golf Course 36 6.3 %

Large community parks 25 4.3 %


Waterpark 25 4.3 %


Skate park 1 0.2 %

Yacht club 48 8.3 %







Beach 56 9.7 %

Theater 9 1.6 %

Trails 12 2.1 %



Dog park 15 2.6 %

Central gathering place 3 0.5 %

Pickle ball court 5 0.9 %

Gymnasiums 6 1.0 %

Indoor fitness/cardiovascular equipment 9 1.6 %

Indoor running/walking track 7 1.2 %

Other 19 3.3 %

None Selected 119 20.7 %

Total 575 100.0 %

Page 63



Tabular Data


household?


Question 9 are most important to your household? [2nd:

Number Percent

Art Studio 7 1.2 %




Waterpark 30 5.2 %


Yacht club 22 3.8 %







Beach 52 9.0 %

Theater 14 2.4 %

Trails 21 3.7 %



Dog park 16 2.8 %


Gymnasiums 8 1.4 %



Other 2 0.3 %


Total 575 100.0 %

Page 64



Tabular Data


household?


Question 9 are most important to your household? [3rd: Number Percent

Art Studio 9 1.6 %




Waterpark 22 3.8 %


Skate park 3 0.5 %

Yacht club 22 3.8 %







Beach 40 7.0 %

Theater 15 2.6 %

Trails 41 7.1 %



Dog park 17 3.0 %



Gymnasiums 3 0.5 %



Other 4 0.7 %


Total 575 100.0 %

Page 65



Tabular Data


household?


Question 9 are most important to your household? [4th: Number Percent

Art Studio 9 1.6 %

Golf Course 3 0.5 %



Waterpark 15 2.6 %


Skate park 4 0.7 %

Yacht club 23 4.0 %






Beach 27 4.7 %

Theater 18 3.1 %

Trails 19 3.3 %



Dog park 18 3.1 %



Gymnasiums 2 0.3 %



Other 4 0.7 %


Total 575 100.0 %

Page 66



Tabular Data



household? (top 4)


Question 9 are most important to your household? [1st: Number Percent

Art Studio 40 7.0 %




Waterpark 92 16.0 %


Skate park 8 1.4 %

Yacht club 115 20.0 %







Beach 175 30.4 %

Theater 56 9.7 %

Trails 93 16.2 %



Dog park 66 11.5 %



Gymnasiums 19 3.3 %



Other 29 5.0 %


Total 1742

Page 67



Tabular Data

Q11. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the programs

listed below by circling the "YES" or "NO" next to the recreation program.

(N=575)

Yes No

Q11. 01. Youth Learn to Swim

programs 14.8% 85.2%

Q11. 02. Preschool programs 10.8% 89.2%

Q11. 03. Before and after school


Q11. 04. Youth summer camp


Q11. 05. Youth sports programs 17.4% 82.6%

Q11. 06. Youth fitness and

wellness programs 13.2% 86.8%

Q11. 07. Programs for teens 13.0% 87.0%

Q11. 08. Adult fitness and

wellness programs 40.9% 59.1%

Q11. 09. Water fitness programs 23.3% 76.7%

Q11. 10. Tennis lessons and

leagues 11.7% 88.3%

Q11. 11. Youth art, dance,

performing arts 13.6% 86.4%

Q11. 12. Adult art, dance,

performing arts 17.9% 82.1%

Q11. 13. Adult sports programs 19.5% 80.5%

Q11. 14. Adult programs for 50

years and older 35.3% 64.7%

Q11. 15. Programs for people

with disabilities 9.4% 90.6%

Q11. 16. Nature programs/

environmental education 27.5% 72.5%

Q11. 17. Adult continuing

education programs 27.5% 72.5%

Page 68



Tabular Data

Q11. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the programs

listed below by circling the "YES" or "NO" next to the recreation program.

Yes No

Q11. 18. Golf lessons and

leagues 14.6% 85.4%

Q11. 19. Special events (concerts,

movies, etc.) 44.5% 55.5%

Q11. 20. Sailing/boating


Q11. 21. Travel programs 15.8% 84.2%

Q11. 22. Other 3.5% 96.5%

Q11. Other


biking programs 1 6.7 %

pickel ball courts 1 6.7 %

Meditation area & wildlife sanctuary 1 6.7 %

fishing club 1 6.7 %

playground and basketball court 1 6.7 % ADULT SPORTS LEAGUES 1 6.7 %

none listed 1 6.7 %

hunting, guns safety, camping 1 6.7 %

boat anchoring facility 1 6.7 %

nightlife 1 6.7 %

bocce courts 1 6.7 % BIKING CLUBS 1 6.7 %

Parks like Cape Christian Church. 1 6.7 %

Not actually an other, just emphasizing #19 1 6.7 %

music programs 1 6.7 %

Total 15 100.0 %

Page 69



Tabular Data

Q11. If "YES", please rate the following PROGRAMS on a scale of 5 to 1, where 5 means "100% Meets

Needs" and 1 means "0% Meets Needs" of your household.

(N=457)


Q11-2.01. Youth Learn to Swim programs 18.3% 21.7% 20.0% 16.7% 23.3%

Q11-2.02. Preschool programs 27.3% 22.7% 22.7% 13.6% 13.6%

Q11-2.03. Before and after school programs 26.3% 21.1% 15.8% 17.5% 19.3%

Q11-2.04. Youth summer camp programs 22.7% 24.2% 18.2% 21.2% 13.6%

Q11-2.05. Youth sports programs 20.5% 34.2% 26.0% 8.2% 11.0%

Q11-2.06. Youth fitness and wellness programs 15.1% 20.8% 18.9% 17.0% 28.3%

Q11-2. 07. Programs for teens 9.8% 15.7% 27.5% 17.6% 29.4%

Q11-2.08. Adult fitness and wellness programs 9.6% 24.4% 24.4% 14.7% 26.9%

Q11-2.09. Water fitness programs 13.3% 22.2% 20.0% 11.1% 33.3%

Q11-2.10. Tennis lessons and leagues 19.2% 15.4% 38.5% 11.5% 15.4%

Q11-2.11. Youth art, dance, performing arts 12.5% 12.5% 16.1% 23.2% 35.7%

Q11-2.12. Adult art, dance, performing arts 12.9% 30.0% 15.7% 15.7% 25.7%

Q11-2.13. Adult sports programs 14.3% 17.9% 28.6% 13.1% 26.2%

Q11-2.14. Adult programs for 50 years and older 12.7% 21.6% 24.6% 17.2% 23.9%

Q11-2.15. Programs for people with disabilities 17.1% 11.4% 20.0% 8.6% 42.9%

Q11-2.16. Nature programs/environmental education14.4% 22.5% 22.5% 22.5% 18.0%

Q11-2.17. Adult continuing education programs 8.2% 16.5% 24.7% 16.5% 34.0%

Q11-2.18. Golf lessons and leagues 10.0% 30.0% 21.7% 15.0% 23.3%

Q11-2.19. Special events (concerts, movies, etc.) 12.0% 26.1% 29.3% 20.1% 12.5%

Q11-2.20. Sailing/boating programs 11.6% 18.8% 27.5% 17.4% 24.6%

Q11-2.21. Travel programs 12.1% 19.0% 15.5% 12.1% 41.4%

Q11-2.22. Other 16.7% 8.3% 0.0% 8.3% 66.7%

Page 70



Tabular Data

Q12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your

household?

Q12 Most Important 1st Choice Number Percent

Youth Learn to Swim programs 21 3.7 %

Preschool programs 11 1.9 %

Before and after school programs 11 1.9 %

Youth summer camp programs 17 3.0 %

Youth sports programs 17 3.0 %

Youth fitness and wellness programs 4 0.7 %

Programs for teens 16 2.8 %

Adult fitness and wellness programs 58 10.1 %

Water fitness programs 16 2.8 %

Tennis lessons and leagues 25 4.3 %

Youth art, dance, performing arts 2 0.3 %

Adult art, dance, performing arts 12 2.1 %

Adult sports programs 11 1.9 %

Adult programs for 50 years and older 39 6.8 %

Programs for people with disabilities 11 1.9 %

Nature programs/environmental education 19 3.3 %

Adult continuing education programs 11 1.9 %

Golf lessons and leagues 14 2.4 %

Special events (concerts, movies, etc.) 44 7.7 %

Sailing/boating programs 15 2.6 %

Travel programs 4 0.7 %

Other 9 1.6 %


Total 575 100.0 %


household?

Q12 Most Important 2nd Choice Number Percent






















Other 2 0.3 %


Total 575 100.0 %

Page 71



Tabular Data


household?

Q12 Most Important 3rd Choice Number Percent






















Other 2 0.3 %


Total 575 100.0 %


household?

Q12 Most Important 4th Choice Number Percent






















Other 4 0.7 %


Total 575 100.0 %

Page 72



Tabular Data



household? (top 4)

Q12 Most Important 1st Choice Number Percent






















Other 17 3.0 %


Total 1411

Page 73



Tabular Data

Q13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST

OFTEN at City of Cape Coral Parks and Recreation Department facilities?

Q13 Participate Most 1st Choice Number Percent





















Other 4 0.7 %


Total 575 100.0 %



Q13 Participate Most 2nd Choice Number Percent





















Other 8 1.4 %


Total 575 100.0 %

Page 74



Tabular Data



Q13 Participate Most 3rd Choice Number Percent





















Other 3 0.5 %


Total 575 100.0 %



Q13 Participate Most 4th Choice Number Percent





















Other 4 0.7 %


Total 575 100.0 %

Page 75



Tabular Data



OFTEN at City of Cape Coral Parks and Recreation Department facilities? (top 4)

Q13 Participate Most 1st Choice Number Percent






















Other 19 3.3 %


Total 933

Page 76



Tabular Data

Q14. Please CHECK ALL the reasons that prevent you or other members of your household from using

parks, recreation and sports facilities, or programs of the City of Cape Coral Parks and Recreation

Department more often:

(N=575)

Yes No

Q14. 01. Facilities are not well maintained 6.4% 93.6%

Q14. 02. Program or facility not offered 19.7% 80.3%

Q14. 03. Facilities lack the right equipment 7.8% 92.2%

Q14. 04. Security is insufficient 6.4% 93.6%

Q14. 05. Lack of quality programs 13.2% 86.8%

Q14. 06. Too far from our residence 15.5% 84.5%

Q14. 07. Class full 4.3% 95.7%

Q14. 08. Program times are not convenient 17.7% 82.3%

Q14. 09. Use facilities in other cities 5.2% 94.8%

Q14. 10. Fees are too high 15.5% 84.5%

Q14. 11. Poor customer service by staff 3.5% 96.5%

Q14. 12. I do not know locations of facilities 18.4% 81.6%

Q14. 13. Use services of other agencies 4.5% 95.5%

Q14. 14. Not accessible for people with disabilities 2.1% 97.9%

Q14. 15. I do not know what is being offered 35.3% 64.7%

Q14. 16. Facility operating hours not convenient 7.8% 92.2%

Q14. 17. Registration for programs is difficult 4.0% 96.0%

Q14. 18. Lack of parking by facilities and parks 9.2% 90.8%

Q14. 19. Other 8.5% 91.5%

Q14. 20. None 18.6% 81.4%

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Tabular Data

Q14. Other

Q14. Other Open ended Number Percent

no interest 2 4.7 %

not enough tennis courts 1 2.3 %

Just moved to Cape Coral from out of state 1 2.3 %

No time 1 2.3 %

Playground equipment get EXTREMELY hot on Joe Stonnis

playground due to lack of shade from sun. A child or adult

wearing shorts could easily burn themselves during the Florida

summer on the slides and swings. All benches are in bright sun,

no shaded seating for children or adults, VERY minimal seating

in playground only 2 benches. TONS of fire ant hills

throughout this same park in grassy areas, very large ant hills.

These are obvious needs for playground and lawn

maintenance, Im extremely disappointed the City over looked

these items. 1 2.3 %

Not interested 1 2.3 %

I work and do not have time for such programs 1 2.3 %

I work 1 2.3 %

NOT INTERESTED 1 2.3 %

More programs are needed for the disabled! 1 2.3 %

Not enought tennis courts for current membership, the city

should allow members to include other city tennis facilities for

scheduled play when needed 1 2.3 %

We do a lot of our own stuff; belong to local gym, take on line

classes, etc... 1 2.3 %

Lack of fields for baseball 1 2.3 %

new to area 1 2.3 %

no time 1 2.3 %

Working 1 2.3 %

no facilities 1 2.3 %

LACK OF ADVERTISMENT 1 2.3 %

Need centrally located community park 1 2.3 %

my daughter has been to young to participate wish there was

more things for babies 1 2.3 %

LACK OF INFORMATION 1 2.3 %

I had my child in the city soccer program and at the games

there was only one bench to set on.so me and my wife set

down.a couple if lady's and a teenage girl set down and kept

scooting closer and closer until we were nearly off the bench.I

said something to the effect and one if the lady's informed me

the bench was only for coaches family's.I told her I'd never

heard if such a thing and she went and got the park superviser

and he informed me we would have to move off the bench.I

had never been around anyone who had ever acted like they

were better than other people in my whole life.You have two

teams if children playing a game that was costly and No where

for the parents to sit! 1 2.3 %

health 1 2.3 %

time 1 2.3 %

TOO BUSY WITH OTHER THINGS 1 2.3 %

I play tennis at yacht club regularly, but not to much else, we

boat also have own dock but have used yacht club ramp some 1 2.3 %

Page 78



Tabular Data

Q14. Other

Q14. Other Open ended Number Percent

We are new residents to Cape Coral so we are unfamiliar with

alot that is offered 1 2.3 %

need more parks for young children 1 2.3 %

schedule 1 2.3 %

Disabilities 1 2.3 %

don't care about most 1 2.3 %

personal time 1 2.3 %

do not have transportation am 84 yrs old 1 2.3 %

busy 1 2.3 %

All city services should be privatized with user fees. 1 2.3 %

no good basketball courts 1 2.3 %

work outside of city 1 2.3 %

work schedule 1 2.3 %

No information 1 2.3 %

no bathroom/just port-o-potty 1 2.3 %

Emphasizing #5 1 2.3 %

work full time 1 2.3 %

Total 43 100.0 %

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Tabular Data

Q15. The City of Cape Coral Parks and Recreation Department is considering offering additional outside

programming in neighborhood parks. From the following list, please circle the number that shows your

level of support for the City of Cape Coral developing each type of new programming and/or increasing

current levels of programming in neighborhood parks:

(N=575)

Very Somewhat

Supportive supportive Not supportive Don't know

Q15. 01. Special events 46.4% 23.5% 4.2% 25.9%

Q15. 02. Summer youth day camps 31.8% 18.3% 10.1% 39.8%

Q15. 03. After school programs for youth 31.0% 17.7% 11.5% 39.8%

Q15. 04. Musical/performing arts programs 39.3% 25.2% 8.0% 27.5%

Q15. 05. Fitness and wellness programs 45.0% 24.2% 6.4% 24.3%

Q15. 06. Nature programs/ environmental programs 42.3% 27.7% 5.0% 25.0%

Q15. The City of Cape Coral Parks and Recreation Department is considering offering additional outside

programming in neighborhood parks. From the following list, please circle the number that shows your

level of support for the City of Cape Coral developing each type of new programming and/or increasing

current levels of programming in neighborhood parks: (excluding don't know)

(N=575)

Very Somewhat

Supportive supportive Not supportive

Q15. 01. Special events 62.7% 31.7% 5.6%

Q15. 02. Summer youth day camps 52.9% 30.3% 16.8%

Q15. 03. After school programs for youth 51.4% 29.5% 19.1%

Q15. 04. Musical/performing arts programs 54.2% 34.8% 11.0%

Q15. 05. Fitness and wellness programs 59.5% 32.0% 8.5%

Q15. 06. Nature programs/environmental programs 56.4% 36.9% 6.7%

Page 80



Tabular Data

Q16. The City of Cape Coral is studying the possibility of developing new indoor programming spaces.

From the following list, please check ALL the potential indoor programming spaces you and members

of your household would use:

(N=575)

Yes No

Q16. 01. Walking and jogging track 49.9% 50.1%

Q16. 02. Arts and crafts room 25.6% 74.4%

Q16. 03. Aerobics/fitness/dance class space 37.0% 63.0%

Q16. 04. Space for Teens 15.8% 84.2%

Q16. 05. Weight room/ cardiovascular equip. area 37.6% 62.4%

Q16.06. Lanes for lap swimming 23.3% 76.7%

Q16. 07. Leisure pool (water slides, sprays, etc.) 27.1% 72.9%

Q16. 08. 25 meter competition pool 8.7% 91.3%

Q16. 09. Warm water for therapeutic purposes 25.4% 74.6%

Q16. 10. Senior adult space 19.8% 80.2%

Q16. 11. Performing arts space 14.4% 85.6%

Q16. 12. Indoor tennis courts 12.2% 87.8%

Q16. 13. Preschool program space 9.7% 90.3%

Q16. 14. Rock climbing/ bouldering wall 20.9% 79.1%

Q16. 15. Racquetball/handball courts 12.0% 88.0%

Q16. 16. Indoor soccer/lacrosse turf fields 9.2% 90.8%

Q16. 17. Multi-court gymnasiums 12.2% 87.8%

Q16. 18. Classroom space 7.7% 92.3%

Q16. 19. Space for meetings, parties, banquets 28.3% 71.7%

Q16. 20. Pickleball courts 7.7% 92.3%

Q16. 21. Indoor playground 24.2% 75.8%

Q16. 22. Other 4.2% 95.8%

Page 81



Tabular Data

Q16. Other


indoor volleyball 1 4.8 %

Disabled Swim, Dinner night out, Movie night out 1 4.8 %

none 1 4.8 %

INDOOR POOL 1 4.8 %

bocce 1 4.8 %

eNTERTAINMENT 1 4.8 %

Basketball courts and tennis courts 1 4.8 %

theatre 1 4.8 %

outdoor playground 1 4.8 %


X 1 4.8 %

camping facility 1 4.8 %

video game room 1 4.8 %

bocce improvements 1 4.8 %


Wave pool 1 4.8 %

1 more city golf courses 1 4.8 %

include free wifi at hangouts if possible 1 4.8 %

yoga 1 4.8 %

yoga studio 1 4.8 %

Indoor basketball 1 4.8 %

Total 21 100.0 %

Q17. Which FOUR of the indoor spaces from the list in Question 15 would you or members of your

household use the MOST OFTEN?

Q17 Use Most 1st Number Percent

Walking and jogging track 102 17.7 %

Arts and crafts room 30 5.2 %

Aerobics/fitness/dance class space 32 5.6 %

Space for teens 15 2.6 %

Weight room/cardiovascular equip. area 39 6.8 %

Lanes for lap swimming 17 3.0 %

Leisure pool (water slides, sprays, etc.) 20 3.5 %

25 meter competition pool 4 0.7 %

Warm water for therapeutic purposes 27 4.7 %

Senior adult space 11 1.9 %

Performing arts space 8 1.4 %

Indoor tennis courts 20 3.5 %

Preschool program space 7 1.2 %

Rock climbing/bouldering wall 5 0.9 %

Racquetball/handball courts 8 1.4 %

Indoor soccer/lacrosse turf fields 8 1.4 %

Multi-court gymnasiums 4 0.7 %

Classroom space 1 0.2 %

Space for meetings, parties, banquets 12 2.1 %

Pickleball courts 12 2.1 %

Indoor playground 31 5.4 %

Other 12 2.1 %


Total 575 100.0 %

Page 82



Tabular Data



Q17 Use Most 2nd Number Percent























Total 575 100.0 %



Q17 Use Most 3rd Number Percent






















Other 2 0.3 %


Total 575 100.0 %

Page 83





Q17 Use Most 4th Number Percent






















Other 2 0.3 %


Total 575 100.0 %



household use the MOST OFTEN? (top 4)

Q17 Use Most 1st Number Percent






















Other 16 2.8 %


Total 1490

Page 84



Tabular Data

Q18. The Oasis Boulevard City Park is located adjacent to the City Charter School. The City is

considering developing some additional parks and recreation offerings at the City Park. From the

following list, please check ALL the types of parks and recreation facilities that you would support

being developed at Oasis Boulevard City Park.

(N=575)

Yes No

Q18 01 Walking trails 54.3% 45.7%

Q18 Support [02 Biking trails 43.8% 56.2%

Q18 03 Nature trails 44.3% 55.7%

Q18 04 Tennis courts 16.5% 83.5%

Q18 05 Picnic areas 42.8% 57.2%

Q18 06 Wildlife habitats 35.8% 64.2%

Q18 07 Baseball fields 9.6% 90.4%

Q18 08 Softball fields 9.7% 90.3%

Q18 09 Soccer fields 11.0% 89.0%

Q18 10 Football fields 7.3% 92.7%

Q18 11 Auditorium 14.8% 85.2%

Q18. 12. Indoor recreation center 32.9% 67.1%

Q18. 13. Playground equipment 30.4% 69.6%

Q18. 13. Playground equipment 4.7% 95.3%

Page 85



Tabular Data

Q18. Other


Basketball courts 2 8.0 %

pickle ball courts 1 4.0 %

pickel ball 1 4.0 %

none 1 4.0 %

INDOOR POOL 1 4.0 %

Pickleball 1 4.0 %

need more boat ramps 1 4.0 %

Water play area at the playground (like at Lakes Park, Fort

Myers) 1 4.0 %

More for Disabled Autistic people to go to 1 4.0 %



would not personally use this park 1 4.0 %

do not visit that facility 1 4.0 %

indoor rest area 1 4.0 %

band stand 1 4.0 %

basketball court 1 4.0 %

Water pads 1 4.0 %

kayakarea 1 4.0 %

Stage 1 4.0 %

Fishing capable 1 4.0 %

indoor and outdoor pool 1 4.0 %

too far 1 4.0 %

water related 1 4.0 %

pave our roads 1 4.0 %

Total 25 100.0 %

Page 86



Tabular Data

Q19. Please indicate how supportive you would be of having the City of Cape Coral use your tax dollars

to fund the following:

(N=575)

Very Somewhat

Supportive supportive Not supportive Don't know

Q19. 01. Improvements to the

existing Senior Centers 25.0% 34.1% 12.5% 28.3%


existing Community Centers 25.2% 35.1% 10.4% 29.2%

Q19. 03. New walking and biking

trails 44.0% 24.2% 8.7% 23.1%

Q19. 04. New youth and adult

sports fields 22.6% 22.6% 17.6% 37.2%

Q19. 05. A new indoor

community center with the types of program

spaces most important to members of your

household 36.3% 22.1% 11.1% 30.4%

Q19. 06. The development of

Oasis Boulevard Park with facilities important

to your household 29.4% 22.8% 14.6% 33.2%

Q19. 07. The acquisition of the

180 acre Golf Club parcel and utilizing it for

open space, recreation, and/or restoration of

the golf course 31.3% 16.9% 24.0% 27.8%


Christ Lutheran Church to develop the types

of indoor parks and recreation spaces most

important to your household 24.2% 24.2% 20.3% 31.3%

Page 87



Tabular Data

Q19. Please indicate how supportive you would be of having the City of Cape Coral use your tax dollars

to fund the following: (excluding don't know)

(N=575)


existing Senior Centers

Very

Supportive

35.0%

Somewhat

supportive

47.6%

Not supportive

17.5%


existing Community Centers 35.6% 49.6% 14.7%

Q19. 03. New walking and biking

trails 57.2% 31.4% 11.3%

Q19. 04. New youth and adult

sports fields 36.0% 36.0% 28.0%

Q19. 05. A new indoor

community center with the types of program

spaces most important to members of your

household 52.3% 31.8% 16.0%

Q19. 06. The development of

Oasis Boulevard Park with facilities important

to your household 44.0% 34.1% 21.9%


180 acre Golf Club parcel and utilizing it for

open space, recreation, and/or restoration of

the golf course 43.4% 23.4% 33.3%


Christ Lutheran Church to develop the types

of indoor parks and recreation spaces most

important to your household 35.2% 35.2% 29.6%

Page 88



Tabular Data

Q20. Please check ALL the ways you learn about City of Cape Coral Parks and Recreation facilities,

programs and services:

(N=575)

Yes No

Q20. 01. Parks and Recreation program guide 44.0% 56.0%

Q20. 02. City website 39.0% 61.0%

Q20. 03. Social media 22.4% 77.6%

Q20. 04. Flyers at facilities 22.3% 77.7%

Q20. 05. From friends and neighbors 41.7% 58.3%

Q20. 06. School flyers/newsletter 12.5% 87.5%

Q20. 07. E-mail blasts 8.3% 91.7%

Q20. 08. Newspaper articles 42.1% 57.9%

Q20. 09. Mailings 19.3% 80.7%

Q20. 10. Other 4.3% 95.7%

Q20. Other

Q20 (10) Please define

none

Heard nothing

I don't get information on any of these programs.

RADIO

nothing

I see them when I travel around.

Parent & Child magazine (News-Press publication)

on the Move insert

Signs

boar and rv storage would be used more than any you offer

I don't receive any

church softball

in person

Did not know they exist.

friends

Nothing has been communicated.

Cape Coral Breeze

by driving around

postings at library

We recently moved in to the neighborhood near Joe Stonis

Park. As we explore the area we have discovered many local

parks.

Facebook

I don't

Number Percent

2 8.7 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

1 4.3 %

Total 23 100.0 %

Page 89



Tabular Data

Q21. Please rate your satisfaction with the overall value your household receives from the City of Cape

Coral Parks and Recreation Department facilities and programs:

Q21. Please rate your satisfaction with the overall value

your household receives from the City of Cape Coral

Parks and Recreation Department facilities and

programs: Number Percent

Very Dissatisfied 19 3.3 %

Dissatisfied 49 8.5 %

Neutral 141 24.5 %

Satisfied 187 32.5 %

Very Satisfied 114 19.8 %

Don't know 65 11.3 %

Total 575 100.0 %


Q21. Please rate your satisfaction with the overall value your household receives from the City of Cape

Coral Parks and Recreation Department facilities and programs: (excluding don't know)

Q21. Please rate your satisfaction with the overall value

your household receives from the City of Cape Coral

Parks and Recreation Department facilities and

programs: Number Percent

Very Dissatisfied 19 3.7 %

Dissatisfied 49 9.6 %

Neutral 141 27.6 %

Satisfied 187 36.7 %

Very Satisfied 114 22.4 %

Total 510 100.0 %

Q22. How important do you feel it is for the City of Cape Coral to provide high quality parks, trails, and

recreation facilities?

Q22. How important do you feel it is for the City of Cape

Coral to provide high quality parks, trails, and

recreation facilities? Number Percent

Very important 396 68.9 %

Somewhat important 109 19.0 %

Not sure 59 10.3 %

Not important 11 1.9 %

Total 575 100.0 %

Page 90



Tabular Data

Q23. Counting yourself, how many people in your household are:

Mean Sum

number 2.8 1565

Q23 [Under age 5: 0.1 82

Q23 [Ages 5-9: 0.1 84

Q23 [Ages 10-14: 0.1 81

Q23 [Ages 15-19: 0.2 101

Q23 [Ages 20-24: 0.1 66

Q23 [Ages 25-34: 0.3 164

Q23 [Ages 35-44: 0.4 203

Q23 [Ages 45-54: 0.5 265

Q23 [Ages 55-64: 0.5 258

Q23 [Ages 65-74: 0.3 165

Q23 [Ages 75+: 0.2 96

Q24. What is your age?

Q24 What is your age? Number Percent

18-34 years 82 14.3 %

35-44 years 100 17.4 %

45-54 years 139 24.2 %

55-64 years 121 21.0 %

65+ years 111 19.3 %

Not provided 22 3.8 %

Total 575 100.0 %

Excluding Not Provided

Q24. What is your age? (excluding not provided)

Q24 What is your age? Number Percent

18-34 years 82 14.8 %

35-44 years 100 18.1 %

45-54 years 139 25.1 %

55-64 years 121 21.9 %

65+ years 111 20.1 %

Total 553 100.0 %

Page 91



Tabular Data

Q25. Your gender:

Q25 Your gender: Number Percent

Male 266 46.3 %

Female 296 51.5 %


Total 575 100.0 %


Q25. Your gender: (excluding not provided)

Q25 Your gender: Number Percent

Male 266 47.3 %

Female 296 52.7 %

Total 562 100.0 %

Q26. Are you or any member of your household of Hispanic/Latino ancestry?

Q26. Are you or any member of your household of

Hispanic/Latino ancestry? Number Percent

Yes 105 18.3 %

No 462 80.3 %


Total 575 100.0 %


Q26. Are you or any member of your household of Hispanic/Latino ancestry? (excluding not provided)

Q26. Are you or any member of your household of

Hispanic/Latino ancestry? Number Percent

Yes 105 18.5 %

No 462 81.5 %

Total 567 100.0 %

Page 92



Tabular Data

Q27. How long have you lived in the City of Cape Coral?

Q27. How long have you lived in the City of Cape Coral? Number Percent

0-5 years 175 30.4 %

6-10 years 116 20.2 %

11-20 years 148 25.7 %

21-30 years 71 12.3 %

31+ years 46 8.0 %


Total 575 100.0 %


Q27. How long have you lived in the City of Cape Coral? (excluding not provided)

Q27. How long have you lived in the City of Cape Coral? Number Percent

0-5 years 175 31.5 %

6-10 years 116 20.9 %

11-20 years 148 26.6 %

21-30 years 71 12.8 %

31+ years 46 8.3 %

Total 556 100.0 %

Q28. What is your household income?

Q28 What is your household income? Number Percent

Under $25,000 24 4.2 %

$25,000-$49,999 107 18.6 %

$50,000-$99,999 202 35.1 %

$100,000-$149,999 82 14.3 %

$150,00 or more 47 8.2 %


Total 575 100.0 %


Q28. What is your household income? (excluding not provided)

Q28 What is your household income? Number Percent

Under $25,000 24 5.2 %

$25,000-$49,999 107 23.2 %

$50,000-$99,999 202 43.7 %

$100,000-$149,999 82 17.7 %

$150,000 or more 47 10.2 %

Total 462 100.0 %

Page 93



Section 6

Survey Instrument

Page 94

City of Cape Coral Parks and Recreation Survey

Your input is an important part of the City of Cape Coral's ongoing efforts to provide quality parks and recreation services that the citizens of Cape Coral need and value. This survey will take only 10-15 minutes to complete. When you are finished, please return your survey in the enclosed postage-paid, return-reply envelope. Thank you for your valuable input!

1. The following is a listing of outdoor and indoor parks and facilities offered in the City of Cape Coral. Please indicate if YOU or any member of your HOUSEHOLD has used any of the parks and facilities by circling the "YES" or "NO" next to the park/facility.

If "YES", please indicate how you would rate the condition of the parks and recreation facilities by circling the corresponding number to the right of the facility.

Type of park or facility

Do You Use this type of park or facility?

If YES You Use, How would you rate the condition of the park/facilities?

Yes No Excellent Good Fair Poor

01. Art studio Yes No 4 3 2 1

02. Golf course Yes No 4 3 2 1

03. Senior centers Yes No 4 3 2 1

04. Community centers Yes No 4 3 2 1

05. Environmental center Yes No 4 3 2 1

06. Youth center Yes No 4 3 2 1

07. Waterpark Yes No 4 3 2 1

08. Skate park Yes No 4 3 2 1

09. Yacht club Yes No 4 3 2 1

10. Baseball/softball fields Yes No 4 3 2 1

11. Soccer fields Yes No 4 3 2 1

12. Football fields Yes No 4 3 2 1

13. Small neighborhood parks Yes No 4 3 2 1

14. Boating/kayaking areas Yes No 4 3 2 1

15. Historical museum Yes No 4 3 2 1

16. Beach Yes No 4 3 2 1

17. Theater Yes No 4 3 2 1

18. Trails Yes No 4 3 2 1

19. Nature parks Yes No 4 3 2 1

20. Fishing areas Yes No 4 3 2 1

21. Dog park Yes No 4 3 2 1

22. Community parks Yes No 4 3 2 1

2. Which FOUR of the facilities from the list in Question 1 are MOST IMPORTANT to your household? [Using the list from Question 1, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".]

1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

©Leisure Vision/ETC Institute for the City of Cape Coral Page 1

3. Small Neighborhood Parks. Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the following neighborhood park services provided by the City of Cape Coral:

How satisfied are you with: Very

Satisfied Satisfied Neutral Dissatisfied

Very Dissatisfied

N/A

01. Mowing and trimming in parks 5 4 3 2 1 9

02. Overall condition of playground equipment 5 4 3 2 1 9

03. Adequacy of park lighting 5 4 3 2 1 9

04. Overall condition of tennis courts 5 4 3 2 1 9

05. Overall condition of picnic areas 5 4 3 2 1 9

06. Overall condition of outdoor restrooms 5 4 3 2 1 9

07. Overall condition of trash pickup in parks 5 4 3 2 1 9

08. Overall condition of basketball courts 5 4 3 2 1 9

09. Overall condition of landscaping (shrubs/flowers) 5 4 3 2 1 9

10. Overall condition of pavilions 5 4 3 2 1 9

4. Which THREE of the small neighborhood park services listed in Question 3 do you think should receive the MOST ATTENTION from City leaders over the next TWO years? [Using the list from Question 3, please

write-in the number for your 1st, 2nd, and 3rd choices, or circle "NONE".]

1st:____ 2nd:____ 3rd:____ NONE

5. What is the farthest distance you would be willing to travel to your neighborhood park to use the facilities or participate in activities most important to your household?

____(01) ½ mile ____(02) 1 mile ____(03) 2 miles ____(04) More than 2 miles

6. City of Cape Coral Programs. Over the past 12 months have you or any members of your household participated in any programs offered by the City of Cape Coral Parks and Recreation Department?

____ (01) Yes ____ (02) No [Please skip to Question 9.]

7. Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the following program services provided by the City of Cape Coral Parks and Recreation Department:

How satisfied are you with: Very

Satisfied Satisfied Neutral Dissatisfied

Very Dissatisfied

N/A

01. Times programs are offered 5 4 3 2 1 9

02. Location of programs 5 4 3 2 1 9

03. Quality of instructors 5 4 3 2 1 9

04. Fees charged for value received 5 4 3 2 1 9

05. Quality of the facility where program is offered 5 4 3 2 1 9

06. Ease of use for mail-in/fax registration 5 4 3 2 1 9

07. Ease of online registration process 5 4 3 2 1 9

08. Availability of information about programs 5 4 3 2 1 9

09. Ease of navigation through the website 5 4 3 2 1 9

8. Which THREE of the program services from the list in Question 7 do you feel are MOST IMPORTANT , 2nd 3rdto your satisfaction with program services? [Using the list from Question 7, please write-in the number for your 1st , and

choices, or circle "NONE".]

1st:____ 2nd:____ 3rd:____ NONE


9. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the parks and recreation facilities listed below by circling either "YES" or "NO" next to the park/facility.

If "YES", please rate ALL the following parks and recreation FACILITIES of this type available to City of Cape Coral residents on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "0% Meets Needs" of your household.

Type of Facility

Do You Have a Need for this Facility?

If YES You Have a Need, How Well Are Your Needs Being Met?

Yes No 100% Met 75% Met 50% Met 25% Met 0% Met

01. Art Studio Yes No 5 4 3 2 1

02. Golf Course Yes No 5 4 3 2 1

03. Large community parks Yes No 5 4 3 2 1

04. Environmental center Yes No 5 4 3 2 1

05. Waterpark Yes No 5 4 3 2 1

06. Youth center Yes No 5 4 3 2 1

07. Skate park Yes No 5 4 3 2 1

08. Yacht club Yes No 5 4 3 2 1

09. Baseball/softball fields Yes No 5 4 3 2 1

10. Soccer fields Yes No 5 4 3 2 1

11. Football fields Yes No 5 4 3 2 1

12. Small neighborhood parks Yes No 5 4 3 2 1

13. Boating/kayaking areas Yes No 5 4 3 2 1

14. Historical museum Yes No 5 4 3 2 1

15. Beach Yes No 5 4 3 2 1

16. Theater Yes No 5 4 3 2 1

17. Trails Yes No 5 4 3 2 1

18. Nature parks Yes No 5 4 3 2 1

19. Fishing areas Yes No 5 4 3 2 1

20. Dog park Yes No 5 4 3 2 1

21. Central gathering place Yes No 5 4 3 2 1

22. Pickle ball court Yes No 5 4 3 2 1

23. Gymnasiums Yes No 5 4 3 2 1

24. Indoor fitness/cardiovascular equipment Yes No 5 4 3 2 1

25. Indoor running/walking track Yes No 5 4 3 2 1

26. Other: _______________________ Yes No 5 4 3 2 1

10. Which FOUR of the facilities from the list in Question 9 are MOST IMPORTANT to your household? [Using the list from Question 9 above, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".]

1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE


11. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the programs listed below by circling the "YES" or "NO" next to the recreation program.

If "YES", please rate the following PROGRAMS on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "0% Meets Needs" of your household.

Type of Program

Do You Have a Need for this

Program?

If YES You Have a Need, How Well Are Your Needs Being Met?

Yes No 100% Met 75% Met 50% Met 25% Met 0% Met

01. Youth Learn to Swim programs Yes No 5 4 3 2 1

02. Preschool programs Yes No 5 4 3 2 1

03. Before and after school programs Yes No 5 4 3 2 1

04. Youth summer camp programs Yes No 5 4 3 2 1

05. Youth sports programs Yes No 5 4 3 2 1

06. Youth fitness and wellness programs Yes No 5 4 3 2 1

07. Programs for teens Yes No 5 4 3 2 1

08. Adult fitness and wellness programs Yes No 5 4 3 2 1

09. Water fitness programs Yes No 5 4 3 2 1

10. Tennis lessons and leagues Yes No 5 4 3 2 1

11. Youth art, dance, performing arts Yes No 5 4 3 2 1

12. Adult art, dance, performing arts Yes No 5 4 3 2 1

13. Adult sports programs Yes No 5 4 3 2 1

14. Adult programs for 50 years and older Yes No 5 4 3 2 1

15. Programs for people with disabilities Yes No 5 4 3 2 1

16. Nature programs/environmental education Yes No 5 4 3 2 1

17. Adult continuing education programs Yes No 5 4 3 2 1

18. Golf lessons and leagues Yes No 5 4 3 2 1

19. Special events (concerts, movies, etc.) Yes No 5 4 3 2 1

20. Sailing/boating programs Yes No 5 4 3 2 1

21. Travel programs Yes No 5 4 3 2 1

22. Other:_______________________ Yes No 5 4 3 2 1

12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your household? [Using the list in Question 11, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".]

1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST OFTEN at City of Cape Coral Parks and Recreation Department facilities? [Using the list in Question 11, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".]

1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE


14.

15.

16.

17.

Please CHECK ALL the reasons that prevent you or other members of your household from using parks, recreation and sports facilities, or programs of the City of Cape Coral Parks and Recreation Department more often:

___(01) Facilities are not well maintained ___(11) Poor customer service by staff ___(02) Program or facility not offered ___(12) I do not know locations of facilities ___(03) Facilities lack the right equipment ___(13) Use services of other agencies ___(04) Security is insufficient ___(14) Not accessible for people with disabilities ___(05) Lack of quality programs ___(15) I do not know what is being offered ___(06) Too far from our residence ___(16) Facility operating hours not convenient ___(07) Class full ___(17) Registration for programs is difficult ___(08) Program times are not convenient ___(18) Lack of parking by facilities and parks ___(09) Use facilities in other cities ___(19) Other: _________________________ ___(10) Fees are too high ___(20) None

The City of Cape Coral Parks and Recreation Department is considering offering additional outside programming in neighborhood parks.

From the following list, please circle the number that shows your level of support for the City of Cape Coral developing each type of new programming and/or increasing current levels of programming in neighborhood parks:

Very Supportive

Somewhat Supportive

Not Supportive

Don't Know

01. Special events 3 2 1 9

02. Summer youth day camps 3 2 1 9

03. After school programs for youth 3 2 1 9

04. Musical/performing arts programs 3 2 1 9

05. Fitness and wellness programs 3 2 1 9

06. Nature programs/environmental programs 3 2 1 9

The City of Cape Coral is studying the possibility of developing new indoor programming spaces.

From the following list, please check ALL the potential indoor programming spaces you and members of your household would use:

____ (01) Walking and jogging track ____(12) Indoor tennis courts ____ (02) Arts and crafts room ____(13) Preschool program space ____ (03) Aerobics/fitness/dance class space ____(14) Rock climbing/bouldering wall ____ (04) Space for teens ____(15) Racquetball/handball courts ____ (05) Weight room/cardiovascular equip. area ____(16) Indoor soccer/lacrosse turf fields ____ (06) Lanes for lap swimming ____(17) Multi-court gymnasiums ____ (07) Leisure pool (water slides, sprays, etc.) ____(18) Classroom space ____ (08) 25 meter competition pool ____(19) Space for meetings, parties, banquets ____ (09) Warm water for therapeutic purposes ____(20) Pickleball courts ____ (10) Senior adult space ____(21) Indoor playground ____(11) Performing arts space ____(22) Other: _____________________

Which FOUR of the indoor spaces from the list in Question 15 would you or members of your household use the MOST OFTEN? [Using the list in Question 16, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th

choices, or circle "NONE."]

1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE


18. The Oasis Boulevard City Park is located adjacent to the City Charter School. The City is considering developing some additional parks and recreation offerings at the City Park.

From the following list, please check ALL the types of parks and recreation facilities that you would support being developed at Oasis Boulevard City Park.

____(01) Walking trails ____(06) Wildlife habitats ____(11) Auditorium ____(02) Biking trails ____(07) Baseball fields ____(12) Indoor recreation center ____(03) Nature trails ____(08) Softball fields ____(13) Playground equipment ____(04) Tennis courts ____(09) Soccer fields ____(14) Other: __________________ ____(05) Picnic areas ____(10) Football fields

19. Please indicate how supportive you would be of having the City of Cape Coral use your tax dollars to fund the following:

How supportive would you be of funding the following projects? Very

Supportive Somewhat Supportive

Not Supportive

Don't Know

01. Improvements to the existing Senior Centers 4 3 2 1

02. Improvements to the existing Community Centers 4 3 2 1

03. New walking and biking trails 4 3 2 1

04. New youth and adult sports fields 4 3 2 1

05. A new indoor community center with the types of program spaces most important to members of your household

4 3 2 1

06. The development of Oasis Boulevard Park with facilities important to your household

4 3 2 1

07. The acquisition of the 180 acre Golf Club parcel and utilizing it for open space, recreation, and/or restoration of the golf course

4 3 2 1

08. The acquisition of the Christ Lutheran Church to develop the types of indoor parks and recreation spaces most important to your household

4 3 2 1

20. Please check ALL the ways you learn about City of Cape Coral Parks and Recreation facilities, programs and services:

____(01) Parks and Recreation program guide ____(05) From friends and neighbors ____(09) Mailings ____(02) City website ____(06) School flyers/newsletter ____(10) Other: ________________ ____(03) Social media ____(07) E-mail blasts ____(04) Flyers at facilities ____(08) Newspaper articles

21. Please rate your satisfaction with the overall value your household receives from the City of Cape Coral Parks and Recreation Department facilities and programs:

____(5) Very Satisfied ____(3) Neutral ____(1) Very Dissatisfied ____(4) Somewhat Satisfied ____(2) Somewhat Dissatisfied ____(9) Don"t Know

22. How important do you feel it is for the City of Cape Coral to provide high quality parks, trails, and recreation facilities?

____(1) Very important ____(2) Somewhat important ____(3) Not sure ____(4) Not important

23. Counting yourself, how many people in your household are:

Under age 5: ____ Ages 20-24: ____ Ages 55-64: ____ Ages 5-9: ____ Ages 25-34: ____ Ages 65-74: ____ Ages 10-14: ____ Ages 35-44: ____ Ages 75+: ____ Ages 15-19: ____ Ages 45-54: ____


24. What is your age? ________ years old

25. Your gender: ____(01) Male ____(02) Female

26. Are you or any member of your household of Hispanic/Latino ancestry? ____(1) Yes ____(2) No

27. How long have you lived in the City of Cape Coral? ________ years

28. What is your household income?

____(01) Under $25,000 ____(03) $50,000-$99,999 ____(05) $150,00 or more ____(02) $25,000-$49,999 ____(04) $100,000-$149,999

This concludes the survey. Thank you for your time! Please return your completed survey in the enclosed postage paid envelope addressed to:

ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061

Your response will remain Completely Confidential. The address information printed to the right will ONLY be used to help identify areas with special interests.

Thank you!


Date post:	12-Oct-2020
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, FL ‘1 Survey 6 - Welcome to Cape Coral, FL Plan... · Art Studio Soccer fields Central...

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