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© LSU Center for Community Engagement, Learning, and Leadership
Hello,
Goodbye
Orientation and Orientation and ClosureClosure in the in the
Experiential Experiential CourseCourse
© LSU Center for Community Engagement, Learning, and Leadership
Student Partner
Community
Partner
Orientation
and
Closure
© LSU Center for Community Engagement, Learning, and Leadership
Key QuestionsKey Questions
•WHYWHY are orientation and are orientation and closure so important? (Goals)closure so important? (Goals)
•WHATWHAT should orientation and should orientation and closure accomplish? (Obectives)closure accomplish? (Obectives)
•HOWHOW can orientation and can orientation and closure accomplish these closure accomplish these things? (Strategies)things? (Strategies)
© LSU Center for Community Engagement, Learning, and Leadership
Definitions & SynonymsDefinitions & Synonyms
• Experiential LearningExperiential Learning• Service-LearningService-Learning• Community partner = agency = Community partner = agency =
institutioninstitution• Agency staff = administratorsAgency staff = administrators• Community members = clients = Community members = clients =
consumers consumers • Service = work = experienceService = work = experience
Why are Why are orientation and orientation and
closure so closure so important?important?
© LSU Center for Community Engagement, Learning, and Leadership
For the community partner, For the community partner, orientation and closure: orientation and closure:
• Establish strong and ongoing Establish strong and ongoing community partnershipscommunity partnerships
• Identify a real community need and Identify a real community need and insure that it is metinsure that it is met
• Help maintain the privacy, dignity, Help maintain the privacy, dignity, safety and awareness of community safety and awareness of community members or clients members or clients
© LSU Center for Community Engagement, Learning, and Leadership
For the students, For the students, orientation and closure:orientation and closure:
• Insure that the learning goals of the Insure that the learning goals of the course are identified, explained and metcourse are identified, explained and met
• Help students see the connection between Help students see the connection between the course work and service experiencethe course work and service experience
• Prepare students for their service Prepare students for their service experienceexperience
• Insure a positive, safe and rewarding Insure a positive, safe and rewarding service experienceservice experience
• Help students to make meaning from their Help students to make meaning from their service service
© LSU Center for Community Engagement, Learning, and Leadership
Saying “Hello”Saying “Hello”
What should What should orientation orientation accomplish?accomplish?
© LSU Center for Community Engagement, Learning, and Leadership
Orientation ObjectivesOrientation Objectivesfor thefor the
Community PartnerCommunity Partner
© LSU Center for Community Engagement, Learning, and Leadership
Orientation for the Orientation for the community partner should:community partner should:• Familiarize the community partner Familiarize the community partner
with the students’ profiles and skillswith the students’ profiles and skills• Insure the community partner Insure the community partner
understands the goals and objectives understands the goals and objectives of the courseof the course
• Establish the community partner’s Establish the community partner’s role and responsibilitiesrole and responsibilities
• Help the community partner Help the community partner communicate its expectations and communicate its expectations and requirements for the service project requirements for the service project
How can How can orientation orientation
accomplish these accomplish these things?things?
© LSU Center for Community Engagement, Learning, and Leadership
Orientation Orientation StrategiesStrategies
for thefor theCommunity PartnerCommunity Partner
© LSU Center for Community Engagement, Learning, and Leadership
• Hold frequent pre-course faculty and Hold frequent pre-course faculty and community partner meetingscommunity partner meetings
• Conduct workshop for entire agency Conduct workshop for entire agency staffstaff
• Have community partner sign contractHave community partner sign contract• Provide partner with course syllabus Provide partner with course syllabus • Present community partner with Present community partner with
handbook or other important handbook or other important documentsdocuments
What should What should orientation orientation accomplish?accomplish?
© LSU Center for Community Engagement, Learning, and Leadership
Orientation ObjectivesOrientation Objectivesfor thefor the
StudentsStudents
© LSU Center for Community Engagement, Learning, and Leadership
Orientation for the students Orientation for the students should:should:
• Acquaint students with the community or Acquaint students with the community or geographic area they will be working in geographic area they will be working in (diversity issues)(diversity issues)
• Introduce students to the community partner Introduce students to the community partner (agency, staff, consumers)(agency, staff, consumers)
• Describe the nature of the serviceDescribe the nature of the service• Provide students with necessary skillsProvide students with necessary skills• Clarify students’ roles, responsibilities, & risksClarify students’ roles, responsibilities, & risks• Connect the learning goals with the serviceConnect the learning goals with the service• Describe assignments that link learning & Describe assignments that link learning &
serviceservice• Address concerns, fears, and expectationsAddress concerns, fears, and expectations
How can How can orientation orientation
accomplish these accomplish these things?things?
© LSU Center for Community Engagement, Learning, and Leadership
Orientation Orientation StrategiesStrategies
for thefor theStudentsStudents
© LSU Center for Community Engagement, Learning, and Leadership
General orientation to General orientation to course course
led by instructorled by instructor• Articulate philosophy of programArticulate philosophy of program• Give of overview of course and Give of overview of course and
serviceservice• Outline learning objectives and their Outline learning objectives and their
connection to serviceconnection to service• Present guidelines and requirements Present guidelines and requirements
of service workof service work• Answer questions; anticipate Answer questions; anticipate
apprehensions and concernsapprehensions and concerns
© LSU Center for Community Engagement, Learning, and Leadership
Orientation session led by Orientation session led by community partner community partner
representativerepresentative• On site or on campusOn site or on campus• History and purpose History and purpose
of agencyof agency• Makeup of Makeup of
communitycommunity• Rules of conductRules of conduct• Dress codeDress code• ConfidentialityConfidentiality• Risks and risk Risks and risk
protocolprotocol
• Contact Contact informationinformation
• Duties and tasksDuties and tasks• Tour or map of Tour or map of
facilityfacility• ParkingParking• Safety precautionsSafety precautions• Hours of Hours of
operation, holidaysoperation, holidays
© LSU Center for Community Engagement, Learning, and Leadership
PaperworkPaperwork
• Course syllabusCourse syllabus• Requirements – hours, visits, project Requirements – hours, visits, project
completioncompletion• Time logTime log• Contact informationContact information• Important dates and deadlinesImportant dates and deadlines• Map to and of service siteMap to and of service site• Student partner contractStudent partner contract
© LSU Center for Community Engagement, Learning, and Leadership
Other Strategies and Other Strategies and ActivitiesActivities
• ““Testimony” of former studentsTestimony” of former students• Discussion of risk management Discussion of risk management
protocolprotocol• Pre-service surveyPre-service survey• Pre-service written reflection Pre-service written reflection
exercise with follow-up discussionexercise with follow-up discussion• Role playing Role playing • Pair students for carpoolingPair students for carpooling• Initial observationInitial observation
© LSU Center for Community Engagement, Learning, and Leadership
Saying “Goodbye”Saying “Goodbye”
What should What should closure closure
accomplish?accomplish?
© LSU Center for Community Engagement, Learning, and Leadership
Closure ObjectivesClosure Objectivesfor thefor the
Community PartnerCommunity Partner
© LSU Center for Community Engagement, Learning, and Leadership
Closure for theClosure for the community partner should: community partner should:
• Provide an opportunity for assessmentProvide an opportunity for assessment• Elicit suggestions for future projectsElicit suggestions for future projects• Communicate faculty & student Communicate faculty & student
appreciationappreciation• Prepare community members for end Prepare community members for end
of serviceof service
How can closure How can closure accomplish these accomplish these
things?things?
© LSU Center for Community Engagement, Learning, and Leadership
Closure StrategiesClosure Strategiesfor thefor the
Community PartnerCommunity Partner
© LSU Center for Community Engagement, Learning, and Leadership
• Finalize or deliver projectFinalize or deliver project• Have students write thank-you notes to Have students write thank-you notes to
clientsclients• Write a thank-you note to agencyWrite a thank-you note to agency• Compile a booklet of sample journal Compile a booklet of sample journal
entries, essays or assignments for agencyentries, essays or assignments for agency• Conduct informal and/or formal evaluations Conduct informal and/or formal evaluations
of the placement or projectof the placement or project• Conduct final site visitsConduct final site visits• Encourage students to plan and/or Encourage students to plan and/or
participate in a culminating event at the participate in a culminating event at the site (parties, field trips)site (parties, field trips)
• Invite community partner to culminating Invite community partner to culminating event on campus event on campus
What should What should closure closure
accomplish?accomplish?
© LSU Center for Community Engagement, Learning, and Leadership
Closure ObjectivesClosure Objectivesfor thefor the
StudentsStudents
© LSU Center for Community Engagement, Learning, and Leadership
Closure for the students Closure for the students should:should:
• Make final connections between course Make final connections between course learning goals and servicelearning goals and service
• Give an opportunity for assessmentGive an opportunity for assessment• Elicit suggestions for future projectsElicit suggestions for future projects• Help them recognize and articulate a Help them recognize and articulate a
sense of accomplishment, awareness of sense of accomplishment, awareness of growth and learning growth and learning
• Communicate appreciation & Communicate appreciation & recognitionrecognition
How can closure How can closure accomplish these accomplish these
things?things?
© LSU Center for Community Engagement, Learning, and Leadership
Closure StrategiesClosure Strategiesfor thefor the
StudentsStudents
© LSU Center for Community Engagement, Learning, and Leadership
• Assign a group or class project (collage, Assign a group or class project (collage, group writing project, video, group writing project, video, PowerPoint)PowerPoint)
• Plan (or encourage students to attend) a Plan (or encourage students to attend) a culminating eventculminating event
• Assign culminating written reflection Assign culminating written reflection exercises (journal entries, essays)exercises (journal entries, essays)
• Conduct a comprehensive oral Conduct a comprehensive oral reflection session (alternative final reflection session (alternative final exam)exam)
• Present letters of commendation, Present letters of commendation, certificates and/or awardscertificates and/or awards